New, clean, well maintained. Over 2 years rental and never…read morea sign of mice. Truly amazing in farm country.

From the owner: Ranked #1 Storage facility in Shafer. Brand new beautiful buildings that are well lit and secured…read more No long term contracts. All month to month. 10x10,10x15,10x20, 10x30, 10x40.

We have had a small storage unit here for some time at a very reasonable $40 a month not climate…read morecontrolled but secure and what we have had in storage stays dry. We have been happy with the service and have had no problems supply your own lock

From the owner: Evergreen Properties Self Storage - Hainesville, located in Hainesville, IL, offers clean and…read moresecure storage units for personal and business use. Our storage facility includes self storage units and vehicle storage with convenient and easy access. Whether you need extra space for your belongings or a safe place to store your vehicle, Evergreen Properties Self Storage - Hainesville provides reliable storage solutions in a convenient location.

Excellent customer service. Just set up a appointment and can't wait to have a safe place for my…read moreimportant things

From the owner: North Metro Storage is a state-of-the-art storage facility conveniently located in Ham Lake, MN. We…read moreare now offering 50% Off First Three Months Rent on a variety of unit types and sizes. Give us a call today or reserve now right from our website.

Scammed me and tried to say that I used the 2 wheel dolly on the truck. Never touched it, even…read morechecked it when I turned the truck in....IMPOSSIBLE for the plastic zip tie to break. Robbery plain and simple. No wonder they have 2 stars....

I just feel I should let others know so they don't have to experience the poor treatment and…read morecustomer service we just had at Ruddy's Rental in North Branch. I rented a 20x40 tent for a party we had. Now, I have worked in customer service for many years, and my husband owns his own business. It is one thing to have rules and to enforce them but it's also another thing to just flat out treat your customers poorly. Upon pick up, my husband was told to initial the receipt for verification of pick up. Never once was he told to read the contract for rental regulations but just for verification of pick up. Of course he grabbed the receipt and folded it up and off he went. When returning the tent today he was told my card would be charged $20 for putting the stakes and ropes in the bag. My husband stated that he apologized and he dumped the huge bag out, took out all the stakes and ropes and put all the poles back in the bag and even counted everything right in front of the man, all the while, being treated very rudely and even listening to the man argue with another customer on the phone and be rude to that person. After he was done he was told I was still being charged the $20. Two things, when you as the business have a customer sign and there are important rules in what they are signing, I call it common courtesy to point out the major highlighted rules and explain to the customer to read the "contract" thoroughly, not mislead them by stating they needed to "initial the receipt for verification of pick up". Also, he told my husband the $20 was for having to unpack the bag and count the ropes and stakes, so my husband did it for him AND he stood there watching knowing he was going to still charge the $20. I say this is just wrong and it's not about the $20 but about the pure principal that nothing was damaged or missing and my husband corrected the issue for the guy so he would have to. I mean, in owning a business ourselves we bend and accommodate when things are in a grey area, we even go above and beyond to make sure our customers are happy. We NEVER argue and talk down to our customers. I am outraged by the pure disrespect this man gave my husband and the other customer he was rude to on the phone. Besides the fact my husband initialed it and in the fine print it said don't put stakes and ropes in bag-fine, we should have read the fine print, fine, he helped the guy fix the issue, why not just tell him to leave and charge the card? Why not enforce your rules by being pleasant. You don't need to be a jerk to get your point across. I mean, had he noticed and pulled over to remove the ropes and stakes prior to coming into the store this would be a non issue. He correct the problem in the parking lot but we are still being charged? This is wrong and the guy should not be in customer service. We would fire an employee for treating our customer this way. But clearly Ruddy's Rental doe not care how they portray themselves or their brand, it's all about the dollar. Way to be Ruddy's, Way to be. And let's not even mention they had already charged me a $16.58 damage waiver so in essence they are getting me for $36.58 for us transporting the ropes and stakes incorrectly. We rent from Isanti rental all the time and we are never nickle and dimes and treat in a bad manor. And trust me, we will be sure to take all future business back there.

Tina isn't very responsive and caused me to lose out on $80. I called the head office and got it…read morefigured out but it could've all been avoided if she has responded to my email. Also has ground wasps in the summer which made it hard to maneuver my things in that time.

So far, so good, only the first month. Deb, the person I dealt with was personable, informative…read moreand clear. She handled the situation in a friendly, but businesslike manner. The storage unit itself, was not swept, not clean and I had no broom, so I placed our things there, with it that way. If there is one negative, it is the road going into the storage area and around inside---i.e., the main road. It is full of big puddles and potholes filled with water. This is one way to keep you from speeding, but there must be a better way. Class 5 fill in these potholes would at least be a temporary fix. How hard would that be???