Hello friends, I just wanted to give a shout out to Beacon Plumbing & Heating Boise! Our old water…read moreheater was leaking and needed to be replaced. I called Beacon this morning and spoke with Patrick, the owner, to schedule an appointment. I thought it would take a couple of days for the new installation, but Marc and Teagan were at my house installing the new water heater by mid-morning. They did an amazing job. They were super friendly and professional! If you need any plumbing or heating work, give Beacon Plumbing & Heating a call. You won't be disappointed!!

We called these guys to come look at our AC last week after it died in the middle of the night…read more While I do appreciate that their tech came out, you could tell he simply did not actually care and just wanted to try and charge whatever he could. The "issue" he diagnosed wasn't even the actual issue. It was a bad wire, and clogged drain. Not a thermostat. Had we listened to him, we would have paid close to $1,000 and still not have had the answer. The tech was the one "freakin" on his so called diagnosis and pricing. Only call these guys if you want a tech that's doesn't actually care and treats you like a bad mechanic only there for the upsell. Editing to reply to the owner: I have no interest in training your technician how to not be a slime ball. You need to teach your techs how to be honest and more detailed, not just jump to the incorrect conclusion because it's a hot day. I know it was hot. I was the one suffering in my horribly hot house. The thermostat that he said needed replacing is working perfectly well. We had a neighbor with HVAC experience figure out the problem. Pretty bad when someone who left the business 10 years ago was better at the job than your paid tech. Even worse- me and ChatGPT figured out the clogged drain part. And I am not a handy person. If AI can do a better job than your technician- that's saying a whole hell of a lot.

New construction build here with 13 months of experience working with Prime…read more Rough in plumbing and final plumbing for new build was done as expected. I'm not an inspector or permitting, so I'm communicating results from the plumbing work. My general lens as an owner, does the water run and are there leaks. Called Prime in Feb '25, we had a leak at a bathroom faucet and faulty plunger, booked an appointment and had a plan to inspect. Calls, text and emails, the issue was resolved July 16th. Painful experience to get Prime to get the parts to repair this and it required 4-5 months. When plumber was in house, he was upbeat and positive, I always appreciated that, given the repair timeline. It took a long time, and appreciative this was resolved. 12 months and 2 weeks into the plumbing ownership and a check valve on the inline in my garage leaked and has caused Subfloor, LVP, and wall damage. Tally for repair is adding up quickly and laundry room is unusable at the moment due to the water leak. In summary, the office is solid answering phone, confirming appointments (4 stars) The techs when are in home are focused (4 stars) The results, water leaks and both extensive and costly repairs that have caused inconvenience for our family (1 star) As an Elite Yelper I encourage you to proceed hiring Prime with thoughtful caution (Overall 2 star).

My kitchen sink wasn't draining. They came out within two hours of the call and got to work. My…read morehouse is from the 60s and they explained about old pipes and such. They quoted us and got to wotk. very upfront and transparent. Job got done. They were great.

I wanted to update my review to reflect the above and beyond effort that both Jenn and Patrick made…read moreafter my experience. My original experience was frustrating, but I want to recognize Beacon's owner, Patrick, for reaching out personally and taking my concerns seriously. He investigated what happened, implemented changes internally and showed genuine concern for us as a client. While the initial experience wasn't what I expected, I appreciate a company that takes accountability and works to make things right. I look forward to working with Beacon again in the future! Thanks again.

Had a fantastic experience with Beacon Plumbing. I initially contacted them for a request that…read moreended up not being needed upon their review, but the technician, Josh, still went above and beyond throughout. He was very professional throughout, and took time to explain everything and provide clear evidence to support his recommendations. Josh also took the time and initiative to help track down filters for our kitchen water filter and figure out the appropriate specifications on the frequency of replacement, and a quote for doing the work if we wanted further assistance.

We had them repair our show value. They were very professional and got the job done in a timely…read moremanner. With no service fee to show up. Highly recommend them.

I had a backed up pipe under the house and Meridian Plumbing came out quickly and took care of our…read moreissue. They were very pleasant to work with but a little pricey. Although when you have a problem you're willing to pay whatever to get it fixed!

Ideal Plumbing is just that. I had a water softener installed and the job was not easy. An air vent…read morepipe had to be rerouted, which was done very well. (Clean organized) I highly reccomend Chris and his staff. They offer reasonable pricing and quality work.

Called this company because the other company no showed. He promised they don't do business like…read morethat. 30 minutes before our appointment he called with the usual contractor excuses, busy on another job, maybe later on today or tomorrow. As if my time is worthless. Another second rate company

This man is the best!! Extremely knowledgeable. He will totally explain to you the logistics of…read moreyour plumbing problem to a T so you know what you are dealing with! Best prices around and you get the expertise in knowing he knows the business. If you want someone that is very experienced, this is the one you want.

I wish I could give 10 stars!!…read more Friendly, good communicator, and is an up front honest tradesman. Dave and his son came out and expertly fixed a broken drain pipe from under my house. He was in and out in less than 30 minutes. He stuck to his estimate range and even tutored me through two other projects he said I could easily do myself. What big name, overly advertised plumbing company will do that for you? I'll never know because I will be calling on Dave's Drains for any future plumbing needs. You should too! I HIGHLY recommend Dave's Drains.

Magic Plumbing did the plumbing on our new house and we had them install our water softener and…read morewhole house filtration system. Keith was very informative with helping us chose the right system. He came back a week later and installed the Novo system. We were so happy with the service of installing the water softener and water filtration system that we had them come out and install upgraded Toto one piece toilets in our house. Tom came out and installed the toilets and he did a great job. We have been very pleased with Magic Plumbing and highly recommend them and use them again.

The Magic Plumbing Rep correctly diagnosed my leaky hot water tank overflow due to a clogged filter…read moretank. He replaced the filter tank and an old pressure valve quickly and at a reasonable price. Excellent service. They also have an Emergency 24/7 Plumbing Service.

We had to call because our water softener was leaking. I agreed to a $100 emergency fee. He gets…read morehere. Finds a simple answer. (Tube came out of drain). Zip ties the tube and charges me another $100. I repeatedly asked him to check my crawl space for water leaks but he kept giving me lame excuses. What happened to due diligence?!!!! (Brandon). The phone service was all AI. I couldn't get to the right people and they said they call me back in two days! Get rid of the AI!!!!!

They pay the employees on commission and when there employees sell a big job, they don't pay them…read moreand force them to quit. They are the most unethical plumbing shop in Idaho