We purchased a 2018 Highlander here, before pulling out of the lot the check engine light came on…read more My husband went back in and they said they would take a look at it and fix it. They "fixed" it and we took it home and the next morning the light came back on, we took it in and they sent it across the street to the Toyota dealership for a week. Then we got it back, WITHIN 24 hours, the check engine light came back on AGAIN. Drove it back up, they sent it to Toyota for another week. Barely able to tell us what was done. Luckily we ran the code before taking it back the second time. Now, we have had it in our possession for just about 2 weeks and the check engine light came back on WITH THE SAME CODE they had never resolved and it's now having trouble starting. I would NOT recommend buying from here. Lazy work, no real fix. The light coming on before leaving the lot the first time tells me they just cleared the code before selling. Dishonest.

I was scheduled for a service call today to check out my speakers in for a recall and I have…read morescheduled this appointment on Friday which would've been May 29 anyways I get there Monday, June 1 at my appointment between nine and 930 and I get there is some young kid with glasses came over to me and asking my last name so I gave him my last name then he was looking at his little clipboard and what was I so I told him why I was there and I had an appointment that he asked me for my first name my full name so I gave full name. Well he still couldn't find me so I already I'm already just a little upset right now because like what's going on so then he proceeds to tell me he was going to go into find his service manager and I said what do you want me to come in and he was like no no no just stay right here so I was like I'm going back to my car and car so then some young guy came out and asked me what was I there for? What service do I need and at this point I'm just pissed off and so I told him about their service and I told him about the whole car buying process so everything into this one little conversation say I didn't get my my appointment because I was already upset and I said let me just leave before I say too much and then it'll just be but I'm telling you from our car up until I've not been happy with Jackie Cooper Nissan. I mean they messed up my car I mean our paperwork got all jacked up. They changed the date of the so-called purchase of the car when we bought our car in February but they said they changed it messed up our paperwork so they changed the Beethoven like March 13 which was a lie so you get our tag situation take care so and then I had a service call because I have an accent lighting button in my car and supposedly I am supposed to have the colorful lights in my car. I take it in and of course they say oh no no no you're not supposed to have I'm like why do I have these two buttons in my car so therefore that didn't get taken mad anyhow so it's just been one bad thing after the I'm just not happy with Jackie Cooper Tulsa Nissan. They suck and told my husband I'm not taking my car back there. I said you can take it in, but I to take it there anymore.

I had a really great experience buying my car from this dealership. The whole process was smooth…read moreand stress free, and the staff was super friendly and professional. They really went above and beyond by helping me with the financing and making sure I understood all my options. I never felt pressured, which I appreciated a lot. They even stayed late to finish everything up, which meant a lot to me and showed how much they care about their customers. Overall, I'm really happy with my car and the service I received. I would definitely recommend this dealership to anyone looking for a reliable car and an easy, positive buying experience!

We have shopped there twice in the last two weeks, and Ahed (call me Ed) was always polite and…read morehelpful. We went on 2 test drives, as we are still trying to decide on the make and model we prefer. If Paramount had the car we wanted, I would not hesitate to buy from him. My wife and I said that he was the nicest salesman we have met in Tulsa (out of about 15 or 20 lots). Also, the year, make and mode, mileage and price is affixed to the front windshield of each vehicle.

The person who helped us is named Louis, he was fantastic! Communicated very clearly and made my…read morefiancés (and passively mine as well 'I wasn't the one buying the car') experience very enjoyable. Process itself was a bit slow because there were printer issues but we went in already pre approved and with a bank draft ready to go. It was more our inexperience of certain things that also held us up a bit. The vehicle we bought is pre owned but it was a great price for the mileage, make, model, and year. We live in Tulsa but we will definitely be coming back to buy my car next, even found one on the lot that I loved (but we can't drive 3 cars). He offered us water, coffee, or sodas frequently and checked in on us during semi long wait periods. Complimentarily filled the tank to full and had the vehicle serviced and cleaned before handing the keys over to us. Walked out paying the exact price of the vehicle ($18,000) + the dock/processing fee ($599) totaling $18,599 altogether and was all processed under our loan so we didn't even to put anything down. Very pleased, it was a pleasant experience for both of us!

Took my car in for a recall. Made an appointment over the phone, very pleasant. They had the part…read moreand I could make an appointment for the next week. I waited for the repair to be done and it didn't take long. Nice waiting area. Water coffee and popcorn were available at no charge. Staff were very friendly.