great customer services, everyone was super nice and the process was super fast i definitely…read morerecommend this place if yo wanting a car

Never had an issue with my vehicle, they were super helpful with anything in service with changing…read moremy front lights.

Buyer Beware!!! I…read morebought a "great condition" car from them. It was totally damaged and they said nothing. When I called about it the said basically tough luck. DO NOT USE THEM! or worst case have a good car inspector look BEFORE YOU BUY...learn from my mistake..even read the other "5Star" review...its says that they were sold a car with issues...stay away..

This is by far the absolute best place to buy and trade a car. No junk cars at this place, very…read moreclean automobiles and they stand behind there cars they gave me a 30 day guarantee on a 2008 MKZ took it in to get break light replaced, mechanic looked the car over needed a few minor things fixed and Carpros picked up the tab and gave me a car to drive while mine was being serviced. Do yourself a favor check this place out when your in the market for a great used car. You won't be disappointed

It is my belief that they have the worst service department and manager, Theron, in Tulsa. The car…read moreis as expected but when a check engine light came on they could not properly diagnose the issue resorting to changing the engine. Really? I have many years in the automotive service business and there is always a cause to any complaint. Never once have they given one just kept throwing new parts at a problem. Now after changing the engine, which did not fix the problem, the heater core is plugged with trash from the salvage engine. To make matters worse they want to charge me 1700.00 to change it out. After hours of dialogue and explaining that it is not failed it is just in need of a flush, no dice. I strongly recommend avoiding this company!

I was recommended to try CarMax by my boyfriend, who did a lot of research and even reserved a few…read morecars for me online. Most of the vehicles were out of state, so i had 2 shipped to Tulsa. My first experience wasn't great. I initially worked with Tyler, who didn't seem to take me seriously. Because my license listed a different city, he assumed I was taking a 24-hour test drive out of town and denied me the opportunity. It left a bad taste in my mouth and made me hesitant to continue. Still, I had already shipped two cars in, so we decided to try again--and I'm glad we did. This time I worked with Maegan, and she completely turned the experience around. She was kind, professional, and actually treated me like a customer. I wasn't a fan of the automated text responses (those bots got confusing), but Maegan always helped clear things up quickly and made the process feel more personal. She assisted me with test driving the vehicles, navigating the trade-in process, and even using the 10-day return policy. I really liked both cars I shipped in, but ended up going with the Toyota in the end. It arrived later which is why I bought my first and ended up returning the car and getting the later. There were some hiccups with slow computers and what looked like system changes, which could easily frustrate anyone--but Maegan stayed patient and was incredibly helpful through it all. If you go to CarMax Tulsa, I definitely recommend working with Maegan!

This dealership sold my daughter a LEMON for 7000! She worked so hard to save up for her 1st car…read moreand they sold her a LEMON that lasted 3 weeks! They gave her a 3 month warranty but of course when a claim was filed they said her engine was not covered. They purposely rigged that car up real good just for the sale. These scam artists should be shut down! Complete scam artist!

My $7,000 car broke down less than a month of owning it! The engine has to be rebuilt, buying just…read morethe parts would cost more than the actual car itself, let alone the servicing fees. They fixed it up just enough to get it off the lot and had no care in it lasting long term or even informing me of any preexisting engine issues, which the owner would have known since he claims to be a mechanic. There were no warning lights or any indication that something major was wrong until the car stopped on the freeway. They offer a 3 month warranty just to sound nice, in the long run it won't help you at all. They took advantage of a young first time car owner and had no problem doing it. They were very polite and helpful while buying the car, but in the end it was worthless and a major disappointment because I trusted that they were being honest and genuine as I was with them.

I want to give a special shout out to Jackie, a service advisor there! She's friendly,…read moreknowledgeable, courteous and always works as quickly as possible to get you in and out! She's always got a good attitude and you can tell she enjoys what she does. She's been there ever since I purchased my Corolla three to four years ago, and I've always had a pleasant experience. I definitely recommend scheduling with her, I know my car is in good hands!

Will not return. Claimed cost of replacing one 100 amp fuse was $1000. Part cost was $11. Then…read morerefused to provide an itemized estimate. The work involved disconnecting the battery; using one 6mm socket, to remove four screws (two that hold the fuse) then replacing the fuse and bolting it in, putting the fuse box back on the frame and bolting it back down, reconnecting the battery. 15 minutes for a competent mechanic and 30 minutes for me. Worse I just had a heart attack and open-heart surgery which the department knew. I was willing to pay a premium to get service, but not almost triple what appears to be a customary charge: $150 diagnostic, $150 service, and $50 for the part. Even with $100 on top of that it is not $1000 worth of work. But here is the icing, the guy wanted to buy the car. Texted me an offer of $5000 for it. I just had a classic car dealer offer me $15,000 for the vehicle. This is why I cannot recommend this service department. I left with the impression its fun to take advantage of their customers, especially women. BEWARE.

Every thing. About this place is GREAT I love there selection of cars and truck and SUVs Kamal…read morehe is a great and so is his secretary.

Junk cars and terrible customer service after sale. spend your money at a legitimate place. I don't…read moreknow how they're still in business selling used cars. they fix cars to last for couple of days before they break down

They outright lied to me. They told me they were going to fix a visible repair that was not…read moreproperly done. They kept the car for months, then the sales guy told me they didn't have a full body shop. After several visit to their shop the sales manager told me there is nothing they can do for me since I already paid for the car, that I should have taken the car to be checked out by a mechanic before I paid for it. I thought I was dealing with a reputable dealership. So like most people I didn't think it was necessary for me to take the rid-along sales man to a body shop and wait for hours for inspection. That was dishonest. They did to me, may it not happen to you. mike I

Just a buyer beware: the online price you see is NOT all in‍ They'll come back with at LEAST $4000…read moreover the listed price from their online store so just be prepared.