I am writing to formally report a disturbing incident of racial discrimination I experienced at…read moreyour establishment on July 7, 2025. While being served, a staff member used my request for ice as an opportunity to address me with a racial slur. As a person of color, I found this behavior to be deeply offensive, unprofessional, and a direct violation of standard conduct and civil respect. No customer should be subjected to derogatory language or a hostile environment based on their race.

Staff is always awkward and weird. Food is always pretty consistent, but I quit going there because…read moreregardless of if there's any cars behind me, they make me pull forward next to their filthy fly-ridden trash can and wait for my food. Not doing it anymore, and haven't been there for a couple years now because of this.

Placed an online order for a quesadilla that was supposed to include half barbacoa, half chicken Al…read morepastor and fajita papers. The sides I chose were medium sala, mild salsa, and sour cream. The medium salsa was missing and the fajita peppers weren't inside the quesadilla. Anytime I order a quesadilla with fajita peppers at any other location, they put the peppers inside. I'm not sure why this was done this way. I'd give this experience a 6/10.

They overcharged me. We did not order guacamole but was charged for it. The place was DIRTY, the…read morecook area was dirty, every single table was dirty as were the floors and the restroom was filthy, I wished I would've taken photos to post. I told them it was dirty and they told us it was because they had just got hit hard with a lot of customers. We actually had to ask them to clean off a table so that we could eat, not a single apology. $37- lunch for two. The food was mediocre, I asked what kind of cheese and the server didn't know and another employee said Monterey Jack. It definitely was not worth $37. We will never be back to this place.

Wrong/missing items and smashed food almost every time I order here. The owners of this franchise…read morehave clearly stopped caring lol.

terribleee dont go here so stupid fix ur place nowwww i hope u close downnn…read more anyways now let's get to why i think this first of all the woman at the window sounded terribly annoyed how bout u fix ur attitude missy we didnt ask u to work here second of all they messed up our order againnn they completely left oht a whole dang burrito like damn and thennn when we called to get credit cuz we spent money and didnt even get ittttt they did jot pick upp absolutely outrages fix ur place and hire bbetter people because these people suckkkk absolutely trashhhhh

Did dine in and it was the worse fast food experience ever. The fries were cold, the nuggets were…read morestale and the Dr Pepper was just disgusting. I asked for the manager who introduced himself as Dustin (could be lying who knows) he just could not have been more noticeably annoyed to talk to me. He did not talk with manners. He was not respectful, and he continuously rolled his eyes. Truly a hateful person and truly disgusting food. I cannot imagine living like that. What a trashy bitch! Do not recommend at ALL. Seriously he needs to be put in his place! (The complete bottom of the food chain.) never in my life have I experienced somebody so rude. I didn't even get a refund. He should not be working here, and whoever his boss is obviously bad at their job too for hiring him. And keeping him. Worst Wendy's ever. You all suck ass I am absolutely livid by this experience.

Trying taco salads again after last week's debacle when they forgot the chili. This time they…read moreforgot the sour cream. It tasted better than w/o the chili, but come on, Wendy's!

Well I decided to try the chicken Caesar salad. It wasn't bad. It needed more lettuce and less…read morecroutons. They gave me tons of chicken. I didn't love the dressing. The dressing wasn't very creamy, the dressing needed more Parmesan cheese in it. I think they need to change the dressing recipe. The dressing didn't have much flavor unfortunately. On a positive note, I had never had ceviche and I asked if I could sample it and the kind clerk gave me a huge sample. It wasn't bad either just no flavor other than the jalapeno. Maybe some garlic would spice it up? but I don't know if ceviche typically has garlic. Anywho I really like the restaurant. They have a huge menu. I think I prefer their breakfast menu.

Stopped in here for the first time as I was getting my vehicle serviced next door. Their menu is…read moreextensive with a great variety of deli sandwiches, tacos, salads. They have plenty of breakfast and lunch options. I ordered a Wichita club and a 5 pc BBQ chicken wings. The sandwich was good, just not enough mayo, which was ok because they have extra condiments on each table. They give you some sauce on the side that's similar to 1000 island dressing so I used that also and it turned out pretty tasty. It's a pretty big sandwich (3 big slices of sourdough bread) but could have used more lettuce . The meat was good and very thinly sliced. I didn't have room to eat the chicken wings there so I took them home. They look delicious and are covered in plenty of sauce. Good sized wings and they have other flavors also. Service was quick, friendly and easy. The place was also very clean with plenty of seating and tables.

This store is the best. I always like the sandwiches and the nuggets. I still need to try the…read morechicken strips. You really should get the app. The kind owner of this establishment occasionally gives free food. What a nice gesture to give back.

Clean and typical nice Chik Fil A. The highlight was how friendly the staff was. Katy in particular…read morewas exceptionally pleasant and genuinely friendly. There was nothing fake about her cheerfulness. She seemed very happy and it made the whole day seem brighter. Bathrooms were also clean.

The employee who took our order was super friendly and courteous. We ordered at the window and ate…read moreoutside in their covered seating area. The tables were super clean. But the food! The food was freakin' amazing. The sliders were fresh and perfectly seasoned. The buns were soft, but not the soft that just kind of dissolves in your hand to make a mess. And the pickles were the perfect thickness. We would definitely go back!

Tried this spot for the first time. Ina word, boring. Did the two sliders, fries and a drink…read more $10.52 wasted. Burgers were bland, "seasoned" fries were sub par. Two mini napkins provided for this grease pit was insufficient. The fryer exhaust was blowing in the patio. Thought that was the bad smell, nope. They hadn't emptied the trash from the previous day. Seems like a cool concept. Execution stunk.

If you want to order ahead & still wait 25 minutes on two drinks just to have the lady in the drive…read morethrough give you an attitude and get one of your drinks royally messed up this is your spot.

This place shorted us on fries on several occasions. I should have saved my money and gotten a…read moresmall.

Love the chicken and fish. Always prepared to order and the staff are friendly. Great late night…read moreoption.

Great tasting fried fish with a little spice to it. Plenty enough food to eat. I will visit again…read more Friendly service.

Their customer service is off the charts as far as non existent. I wanted a mushroom Swiss burger…read morewithout the bacon. They wouldn't make it. So I asked for just a hamburger with a side of mushrooms. No they wouldn't do that either. We also wanted a cheeseburger with out food dies in the cheese, so we just wanted Swiss cheese that they obviously had for other burgers... but they wouldn't do that either. The manager came over and was messing with the computer and said, "Sorry head office won't let us do that." This is just totally ridiculous! That is something that as a manager YOU JUST DO IT ANYWAY to 'take care of customers' and charge a little extra and throw it in your till. Really.... get with Andover!

Poor, slow, unfriendly service. No smiles. They told us we had to order our burgers as part of a…read moremeal, even though the menu lists the option to purchase as just a sandwich. Every inch of this restaurant is dirty. The cheese on the burgers was cold and not melted. The fries were fresh and good, but would not eat here again.