I hate going here. I wrote a review once before about how they giggled when I left the drive through with no shake in hand. Because once again, the ice cream machine is broken. Hey dillholes...we know its not broken. Its just that you are too lazy to clean it. I went here one more time with some coworkers. They wanted big macs. I wanted subway instead. But majority votes rule. Anyways, it took so freaking long to get our food. They were goofing around while working. I mean come on, there is a time and a place. Good around all you like once we are out of there. Well, at the end of our lunch, they all agreed...Subway or Polka Dot next time. read more

Ordered a Mcdouble meal and immediately opening the box I saw the burger falling apart and grease all over. I took a bite and realized the top patty was still rare. Did McDonald's change its patty recipe? Maybe some more training on cooking them is the best way to go... waited 10-15 minutes in a spot while I was the only one in the drive thru for this. I just ate around the raw parts and half ate my meal in the end. read more

McDonald's - Mcdouble - Fast Food Near Me - Braidwood, Illinois

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Food Is Just Like any McDonalds. They don't take long with my order when I go. And Fries are well salted as always. It has great service. 5/5 read more

Nasty place with roaches. They didn't clean up the roach despite cleaning the place when I walked in. It's gross seeing a roach out in the open. Makes me wonder what the kitchen looks like. Beware. read more

McDonald's - Roach - Fast Food Near Me - Braidwood, Illinois

25 minutes for two happy meals and a chicken sandwich. You have got to be kidding me. I am fairly certain you could train golden retrievers to run a restaurant better. This is the last time I will pass out Burger King when I need a quick bite. read more

if I could give 0 stars I would. After not eating all day I go through the drive thru to be harassed by a worker named Abby B. Never once was I rude over the intercom. All because she has some issue with my family. I didn't know who she was until I got to the window. at that point I asked politely for someone else to take my card. she got her manager to do it and I left. Not even before I got home "Abby" is posting on social media that I'm a b*tch for not letting her take my card. I'm glad I didn't.. I didn't come for drama I just wanted food.. :( read more

This McDonald's is quick at getting food ready. unlike most McDonald's. It can have its downsides, but for the most part it is very good

Sometimes you get what you ordered and sometimes not but on the hot days when you want ice cream the machine is always broken.

This Mcdonald's food is CRAZY GOOD. Tastes better than most Mcdonald's that I've had. They an have some downsides, but the service is still nice. The ambience is also nostalgic with all the beeping and people chatting in the background. Amazing. read more

The past 3 times we have stopped and gotten food at this drive-thru the orders were all incomplete. 3 times in a row they left apple slices out of all the Happy Meals. Twice they didn't give us drinks with the happy meals, and all 3 times they also forgot sauce. You need to literally make them wait while you check every item in your order bc this location is sloppy and careless. And don't bother trying to call about incorrect orders bc they don't answer the phone either. Avoid this store if at all possible. read more

rarely gets your order correct. always check everything before leaving. this time around my entire order was wrong

Just like most everyone else I've been to literally dozens of McDonald's restaurants. Nothing special there. The one in Braidwood has the standard fare. However, it has to be the slowest drive-thru in the history of the fast food. No matter what I order and when, I'm advised to "pull forward." If I'm lucky I get my order in ten minutes and sometimes they even get it right. One time they forgot me totally. The students working there move in slow motion. The only time you see the teen boys moving faster than a constipated snail is when a hot young girl orders something, then their ears turn red and start flapping, their tongue hangs out and they actually MOVE. Otherwise, these guys can barely form a sentence (obviously due to the fatigue of existing). When you drive up to the window to get your food, their eyes are at half-mast and they move as if underwater, toss your food at you and go back to sleep. The girls are better, but not that much better. One is always giggling. You can barely understand a word she says because everything is SO funny. She sounds like Minnie Mouse on the speaker. Definitely could use someone cracking the whip over there. read more

The service was horrible and It took almost an hour to make simple food. Will not be coming back

Bring back Cynthia atleast she knew how to run this place better than whoever the new gm is, just waited 50 minutes for two double cheese burgers and two cheese burgers (there was 3 cars in the drive thru). Feel bad for the guy manager that was closing making him work with a bunch of idiots read more

Do not leave the drive-through without checking your order because it will be wrong. I went in there yesterday and my husband ordered a sandwich and fries and my son got a happy meal so they decided to put all of the food in the happy meal box?! What the, huh lol. It would be awesome to have fresh fries every once in a while because they are awesome from what I remember, when they are dried up pieces of cardboard. Things probably get messed up because the kids are bullshitting the whole time and don't pay attention to what is going on read more

Never can get order right. Also missing items then when asked they are rude. This morning manager not wearing a mask neither time i was there. First time and the second had to turn around to get the rest of my food. read more

Ice cream machine is always "broke", go figure. They are only open until 10 pm which is a BIG let down because then you have to drive all the way to Wilmington to get a Big Mac. The service is hit or miss depending on the day. On the positives, their breakfast is great for hangovers and pretty cheap. read more

This McDonald's is just like every other McDonald's as far as the menu goes. Do they serve breakfast all day long on some menu items. Don't forget to download the McDonald's app to get especially McDonald's deals daily. The staff here has always been great. read more

Orders are always wrong. Food is never prepared correctly. I'm done with this place. Polka dot is across the street.

The service at this location isn't great. Also, it's McDonald's so the food not only sucks, it'll literally kill you if you eat it every day. People only eat at McDonald's because it's cheap and convenient. Don't eat here. It's a lazy choice. You already know it's not good. read more

I drove across town thinking this mc Donald's was open because it clearly stated online there hours were open until 11pm all weekdays i arrived at 1030 I sat at the screen for a few minutes waiting for an awnser and Diddnt get one so I drove up to the window where an employee saw me and he walked into the back leaving me at the window I sat there for about 5 more minutes until the same guy came back and decided to tell me were closed after me sitting there for almost 10 minutes total time and I told him they have there hour posted online until 11 pm . They said that doesn't start until next month ? Why would you post hours for the next month when those are not you current hours and all I wanted to purchase was a coke I wish they could have just told me this when I pulled up instead of running into the back prentending like I Diddnt see them read more

Food is good, drive thru is fast, but they forget to put all of the food you order in the bag. Happens once every few visits.

Good people went there used my app got a free sundae burger was made wrong was fixed immediately I like this Resturant because the mangers are good and honest I will always go here the food is good nice and clean place. read more

McDonald's - It has picture of how braidwood was in the olden days - Fast Food Near Me - Braidwood, Illinois

What a Charlie Fox Trot. I have to check my order every time I make the mistake of going back. How hard can it be to leave ketchup off a burger or actually include the "hot sauce" in the order when they just asked you if you want it? One of the worst if not the worst Mcdonalds's I have ever been too. read more

Slow service, sloooow drive thru. My card had cracked and the girl had no idea how to put it thru manually! Stood there with her arms folded saying " I did not know how to do it!" ...and they want $15 an hour??? Not. read more

Friendly service, sometimes. Good ice cream, food is ok. Sometimes fresh, most of the time not. You get what you pay for.

They always mess up orders, and it takes 25 minutes in the drive thru just to get 2 cheeseburgers. Don't understand the issue with that, but they need more staff or maybe smarter people who know how to run a business. Disappointed in this McDonald's. Every other one in the area is decent, especially Wilmington. read more

I took a star off because they have drive through spots where people with bigger orders can pull up so others can get their food but it's never used! Had to wait on the guy in front of me who had 3 big bags of food while all I wanted was a coffee. Don't have wait spots if you won't use them. read more

Better than an average McDonald's because of the comfy couches and coffee tables. Unfortunately, no play area.

Always have to wait at least 10-15 min for food the pa st 2 Times I went in the food tasted old and stale, according to the employees the manager don't let them fill the ketchup pump to save on food cost. read more

Some of the service is friendly, some just scowl and hand you your food. Fries have been put in the bag upside down and the sausage burrito's come out not wrapped all the way and thrown in the bag. If they are wrapped and you open them it falls apart at both ends and most of the food is at one end and nothing at the top. I have actually had it come apart and dump out the bottom. I have also had a sausage burrito completely frozen and had to bring it back in to be cooked. They really need a lesson on how to cook and wrap their food. The Shorewood Illinois location can give a great lesson on customer service with a smile and how to prepare a sausage burrito. Every time they come out perfect, evenly distributed food, hot, and wrapped tightly on both ends and this location has a double lane drive through where Braidwood does not. read more

horrible,cold fries,cold burgers,hair in food (for the umpteenth time ), snotty staff will not eat there again and I LIVE ACROSS THE STREET!