Stopped in for a quick bite. I desperately needed breakfast and they were right off the highway. Took them less than 5 minutes to get me through. My food was warm and delicious! Just what I wanted. read more

McDonald's - Burgers Near Me - Concord, North Carolina

So I was ordering my usual and then I saw a kid puking everywhere and then I ran to the bathroom cause I didn't wanna see him again, then a couple minutes later I come out , the puke still isn't clean. So then I ask the lady for my order and she says "it'll be out in 30 minutes sir" and I said "why" she said "we are having issues" so ima just wait 30 minutes for what a couple burnt down slices of cheese squished into a burger ;NO, I got places to be, so I leave and then 40 minutes later come back and .... I ask the same lady "may I have my order the name is _____" and she said "we don't have that your gonna have to make one" .there was still puke there btw ...and one of the lights to the place was out but I'm not coming back. read more

9am..doors locked and pieces of paper hanging on the door saying drive thru only....lazy Need 85 characters to submit review so I'll say it again...lazy read more

Came here late night, drive thru was packed but the staff was cool, got my food in no time. Big ups to the dude at the window. Ordered a mcchicken and it was like they forgot the chicken. all bun and lettuce. what the heck?? read more

Watched an employee eating chicken nuggets while bagging my food. Also no gloves. Won't be going back to this location.

I read the reviews right before I pulled in the parking lot. My experience wasn't bad. I had planned on getting a few pictures to include with my review but I went through the drive thru so quickly I didn't have a chance. I could tell that the cashier taking my order was speaking English as her second language. I had no problem understanding her and she got my order 100% correct. My food was good and warm. The employees were very polite. They met my expectations. read more

The food is the same you'd get at any McDinalds but I've often ordered food on the app and picked it up at the drive up window only to find out that they got the order wrong. It's hit or miss. Last time I was there, employees were busy having a verbal fight while I waited for my food. If my grandson didn't like eating this food, I'd never come back. This seems to be a common problem with McDonalds and other fast food places in the area read more

Every time that I come to this location it has been pretty good. Waited a long time once. The staff is really friendly with a welcoming "good morning" from every single person that I came into contact with! Good job! read more

The only reason we go to this McDonald's is because it's super close to us, the employees are the nicest people and we've never had any MAJOR issues besides little ordering mix ups here and there HOWEVER; this deserves a review because of pure laziness on the staff's part. My boyfriend went to go get us some breakfast this morning, checked the bag when he received it and noticed the order was wrong. Two egg McMuffins instead of the McGriddles he ordered which were also printed on the receipt. So the employee takes it back, tells him to pull up past the drive thru window and wait. She comes out and AGAIN gives him the wrong order. So he sends it back and out comes a manager who was very nice but said that the worker that took his order claims she heard "mcmuffins" and not McGriddles. He gets home and lo and behold we got two McGriddles with sausage and cheese and ketchup packets instead of mild sauce. If you look at the receipt I attached to the review it is the correct order as he ordered it in the drive thru. Every item is correct. What we got was STILL wrong. The employees are very very nice every time we go, even when we've had to send orders back in the past. My problem is that this issue feels like pure laziness. How does a manager come out with the wrong food? They're lucky we don't have food allergies. If they can learn to get it together I'll feel like I can take down this review but until then, it stays. Do your jobs it's not rocket science. read more

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Well I drove through and ordered a 10 piece nugget meal and as I was eating the nuggets I almost put one in my mouth that had this wrapped around it.. I'm not sure exactly what it is but was some type of string material. My fries were also cold with no salt and they forgot my sauce I asked for. Definitely was a terrible experience. Their customer service was nice but definitely not what I was expecting while eating the food. read more

McDonald's - The thing that was wrapped around my chicken nugget - Burgers Near Me - Concord, North Carolina

Lol it's sad because I read the reviews and still came to this establishment. Only thing fresh was the pickles on my burger and my ice in the cup. Like why is this really truly still open? Most McDonald's have been remodeled....this place taste as old as it looks. Don't be like me, read the reviews and believe them! They have a 96 but food taste like a high nasty six! read more

McDonald's - This is what's happens when you give ppl the benefit of the doubt smh. Old nasty soggy fries - Burgers Near Me - Concord, North Carolina

This was the worst experience I have ever seen at a McDonald's ever!! Either shut it down or train your staff! I walked in after 12 min waiting on a bacon egg and cheese .. now that was after being told that way we ordered and paid for was sold out the day before. When I wake in the team member who told us there was a issuer and was trying to make the moment correct bay any means possible. She had to deal with the person who was the only person on the shift that was doing any cooking, I know this as it was announced as "I'm the only motherfucker working this!" And I wish a motherfucker work get upset as he glared at me. Mind you I'm the only one in the store :). Let's recap- you did not have the food we anted and could not tell us at the time of ordering or payment that you did not have what we ordered. Then took over 15 min to make a different order.... that was a bacon egg and cheese?? And then you get to have a attitude? McDonalds I hold you accountable and by the readings you get your GM needs to be Fired! read more

Sometimes on the way to work I'll stop at this location because it's right by the hospital. More often than not, I pull up to order at the drive thru and nobody takes my order. After about 5-10 minutes I leave because I have to be at work....really just overall crappy to know when I come I may or may not be served. read more

This is the most disappointing McDonald's around. Went threw the drive thru and there wasn't even a long wait. Order my pancakes and OJ and head to the window to pay. The lady who forgot to greet me and stuck her hand basically in my face to take my exact change, then slammed the window shut with more humpf then needed. Never said a word. Okay head to window two, she was at least more friendly, how ever she hurried me along. I get to work all excited that I made to work with breakfast only to be disappointed that there was no napkins, plastic wear or syrup! No syrup for my pancakes. :( I was really sad. Bad service and then dry pancakes. And it is literally always like this. I think they need a visit from corporate as a secret shopper. There is a much better location at the exits before and after this one. Buyer beware! And also be annoying and take that extra second to check your bag for accuracy. More annoyed at myself for allowing her to make me feel bad for not hurrying away. read more

Horrible experience more than once. The food is always cold each time when I asked to get fresh fries it was warm instead quarter pounder well done was not well done and all 3 burgers plus fries were no good as if they sat there for a long time cold and hard. read more

I ordered a large pineapple mango smoothie and right away I noticed the color was off. Tried it and it tastes like I ate a spoon of caramel.

Awful customer service. Ordered food at 8:46 PM, got my drinks and got sent to the waiting lane. Sat there waiting on my burger and chicken sandwich until 9:24 when I finally decided to pull back through. Manager told me I was lying and that he already gave me my food. He's an idiot. read more

SLOWEST drive through ever!!!! And they have TWO lanes!!!!! Other than that it's a typical McDonalds. Coffee is always good and hot. read more

Had to wait for a hour for chicken nuggets and fries. I thought McDonald's was known for nuggets and fries. Didn't get home till 1 because of the poor service. Would never recommend!! read more

Too easy to post the bad but I must say I can see a change staff is friendly and very pleasant

Would give this no stars , such bad service asked for a strawberry milkshake instead of saying they didn't have it they charged me for a strawberry banana smoothie and forgot another drink , totally didn't know how to do their job. read more

Every time I come here it's something. How are they an 24 hour location and always randomly not taking orders. Get it together

Worst McDonald's EVER. Slow, rude, workers goofing off. I guess it should be expected from a McDonald's but this was even worse.

This is the worst McDonald's I have been through. It took 25 minutes after I placed the order for a big Mac & fries. They have 2 lanes.

RUDE RUDE RUDE! The service was all around terrible. I pulled up at the drive through at 10:59 and the the lady who took my order was very rude. I asked if they were serving lunch and the lady caught an attitude and said they didn't sell lunch till 11:00 and she had to go see if they were ready (it was 11:00 at this point). When I pulled up to the window I was not greeted, the lady had no manners, and horrible customer service. I had to wait 10 minutes for my cold food, and they messed my order up. Worst experience ever read more

Very unsatisfied. The women at the window was VERY rude. Look like she hated her job and being there. EVERY time this women in particular is here it makes me not want to come back. We've been in drive-thru for 10 mins on a kids meal. DO NOT come to this McDonald's. read more

This gets better and better everyday, between 8:30-9:00 am their latte machine is "down". One day it's was they needed technical support, the next time it was its needs to be repaired, then the next time it was being cleaned. A month later and still the same thing! Perhaps buying a new one makes sense or perhaps you just have workers who need to be supervised!! read more

This McDonald's has the best fries!!! No matter what time of day I go, the fries are always fresh. I love it!!! I'll drive pass other McDonald's just to get to this one. read more

This is by far the worst McDonald's in N.C., delivering consistently bad service and poorly prepared food. Drive-thru is horribly slow and the lack of care from employees is a common thread. The younger cashier was asked (by the gentleman next to me) what was better, having happy satisfied customers or upset customers coming back because of messed up orders, to which he replied, "I get paid the same either way" with a cold shrug. Crazy sad. I know McDonalds isn't a local steakhouse but when people come and spend their hard earned money show some respect and at least make sure they don't wait in the drive-thru 10 minutes to be served cold, half-full fries from attitude ridden employees working the window, who laugh in your face when you have to come inside and request better service. (At least the manager on duty immediately tried to make things right when I explained the situation she also demanded that her employees stop with the attitude and taunting they were doing towards me while inside) Corporate will be informed as well. read more

On par with some of the worst customer experiences I've ever had. They spent money to renovate the building when they probably should have spent money to replace the staff. Yikes. read more

Sign says 24/7 but when I go by after work at midnight they explain they are closed. This is disappointing because I rarely get McDonald's and this is the exact reason. I have stopped eating here because the inconsistency and rude attitude of management. If I could give no stars I would. read more

Worst experience ever for the first time going there. They served me cold bacon cheese fries, they took forever to take our order, then took forever to get order to us, which was cold. read more

so i went to this location and 5 different people took my order and still had the audacity to fuck up i waited over 20 minutes in this line they kept adding other shit to my order so i had to go to the first window and fix the whole order. yall do not deserve $15 an hour. read more

I myself am annoyed at this McDonalds because they will let you sit at that damn speaker without saying a word for 10 min! Instead of saying (we will be with you in a moment ) NO THEY LET U SIT THERE! My husband gets so angry he starts beeping the horn which I told him that don't help lol I told the cashier on the speaker she could had told me to hold on so I know it least someone is there and is going to help me! She replied back so rude do you want to order or not! It was a big black lady, I don't know her name! She was still rude all the way through! I'm telling you that McDonalds drive thru is so slow 20 min just to wait for someone to answer u at the speaker is pathetic! Bad customer service ! No stars only good thing is the biscuits are sometimes good lol so 1 star for good tasty biscuits!!!! Oh and I do not like that New late night menu u can't order everything on the menu! It m read more

I work very close and I'm here probably three times a week. They screw up at least every third order. My last two haven't been correct. They never offer to make it right they just give me the correct order. Never mind the fact that I have to leave work to come back and get a correct order. Aside from that, two of the girls that work the registers almost always have an attitude. Kind of like we should be grateful that they are taking time out of her important day to take our order. I actually am eating it right now and my jalapeno burger ( which I ordered without ranch) doesnt have ranch. But they also left off the jalapeno chips. And the McWrap I ordered has burnt chicken in it. read more

This mcdonalds is AWFUL the people working there are rude as hell. The lady rung me up for a salad that I didn't ask for and rudely slammed the window when I asked for her to refund me. I was very polite about it. I've worked fast food, it's NOT THAT HARD! read more