My rating is against other McDonald's, not actual restaurants or anything, so compared to other McDonald's, this is 1.5 stars. Service was probably the only good thing. They were friendly even though they forgot straws. Always check the order. Fries were practically unsalted. My Big Mac was a bit of a mess, but it was warm, so I lucked out versus the other reviewers. read more

This location can suffer from slow service, and I have been pulled forward multiple times which does get irritating. However, for the most part the staff is quite friendly and the food is what you would expect from a McDonald's. The dining area is spacious enough and clean enough that I have felt comfortable stopping here with friends more than once to eat inside. read more

McDonald's - Fast Food Near Me - Cortland, New York

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Honestly, I can't even give it one star rating, but I had to give it one star just so I could leave this review. What a joke this has turned out to be. Food so bad and Ice cold that I can honestly say we will not go back to this store. All our food was stone cold, like it had been sitting around somewhere before we arrived. This place is bad news, we will NOT be going back to this location. You better get someone in to whip this store in shape, bad business is not good for you if you care about your franchise. We were the only ones in the restaurant at this time, they were NOT BUSY! read more

Yes, I understand that you're busy during dinner rush. If this is how you actually think a hot fudge sundae should be sold, just tell me the machine is broken. Unacceptable for almost $4 each. read more

McDonald's - Fast Food Near Me - Cortland, New York

I haven't eaten at McDonald's in a long time. And know I know why. The Big Mac was the worst hamburger I've ever had, hardly and meat. Very little lettuce, one pickle. Yuk. The fries were soggy and needed tons of catchup. I'll stick other hamburger places. read more

Ordered on the app, waited in the drivethru for 25 minutes. Went inside the female who appeared to be in charge is screaming at customers that they don't have a register open. Order at the kiosk. But the kiosk isn't accepting credit card payments. Absolute nightmare service read more

Order was completely wrong and bad... Especially during dinner rush. Like I get it. But make sure all of its right.

I ordered coffee with whip cream , I drank half the cup and got violently ill. This continued Everytime I took a drink. I stopped drinking it and got better. I felt poisoned. I don't recommend this place at all. read more

what you would expect from a McDonald's easy to get low price mostly and good food sometimes wrong order but mostly good food

I am very upset first the customer service was terrible the women came out and didn't even look at me handed me the food and said in a rude tone have a nice day she was an older woman that had brown reddish hair on my mothers food we had found hair which is absolutely disgusting and my food was absolutely burnt read more

McDonald's - A bacon egg and cheese bagel - Fast Food Near Me - Cortland, New York

Hate it I bought a number 3 and when I bite into it there was plastic in side the burger make sure to check before you leave

We ordered 2, 1/4 pounder deluxe meals. After 27 minuets we were served a standard 1/4 pounder and a regular cheese burger in 1/4 pounder deluxe boxes. The cashier cleared the order in the system 10 minutes before we were served, so as to make it look like the wait time was much shorter than it was. read more

Food was decent but service was super slow. It took about 20 minutes to receive my order. We also ate inside and all of the tables were filthy read more

Absolutely atrocious service waited 25 minutes for a plain cheeseburger and only received two pieces of bread and a used condom don't come here read more

First of all, everytime I come to this mcdonalds, they ALWAYS give me multiple free sauces. Today, my friends and I go and on the kiosk where you order, it says it's $0. This is no surprise, since it's always free. I ordered a chicken sandwhich and fries. The nasty woman that worked there told me she can't give me any sauce unless I get nuggets ????? I've never heard of such ignorance in my life. I am sick to my stomach and quite frankly, sauceless. She then tells me I have to pay 30¢ for a sauce. I wouldnt mind paying the money, however there should be signs saying that sauce is money now and it shouldn't say it's free on the kiosk. She had a terrible attitude and questioned the amount of sauces I wanted. I think action needs to be taken, and all locations need to be updated with signs. Thank you. read more

They forgot 2 large French fries in my order. Always double check your order, because they won't, and frequently get things wrong. read more

Waited in line for 15 minutes, only for the order to be wrong, and all of the food at room temperature, not even hot. Extremely disappointing, i question the standards read more

Well I get there not as fast as they used to be as there are cars lined up cause they can't eat inside. My issue is the food. Taste has gone downhill and seems there cheapening it up. The burgers are like half the size of the buns now and the fish patty has gotten smaller. I had to stop as I was in a hurry and got the fish and there even cheated and only gave me half a slice of freaking cheese and super skimpy tarter !! Burger King kicks there butt!! read more

Nothing like your night Crew smoking their lives away making us customers wait and bullshitting around while leaving one or two people to work by themselves. read more

McDonald's - Nothing like your whole night crew just smoking their lives away and making us customers wait around. Cute. - Fast Food Near Me - Cortland, New York

Lady that served my friends and i was an absolute mean human, food was ok, ambiance was there i guess

Slow service took 20 mins at lunch parked at drive no idea how to use app talking to 6 people lost order..

Just had one of the best meals at McDonalds ever. The establishment is super clean and the service was fantastic. Dee was the cashier that helped my two friends and I out and her hospitality and service wasn't just fantastic, it was one of the best I've ever had. read more

The dude charged me for the order behind me at the drive through and told me he took the charge off my card and then charged me for my medium fry. Two days later and both charges were taken out of my account. A whole $15 robbed from me for a damn medium fry. Never again. read more

Store is way too slow. In the time I waited I could have kill the cow and made the burgers myself.

Six thirty AM Thursday, last chance for breakfast for another 8 hours before lunch break. The golden arches beckoned me,having redeemed themselves in my heart as the best breakfast in town(I had already passed at least six competing joints on the drive in). A scrumptious sausage McMuffin with egg beat donuts, weird wraps, egg pizza and unpronounceable French pastry wannabe things anyday. Heck I even got gas at a place with both pizza and donuts a half hour earlier but saved my appetite for this sandwich. I was first in line, greeted friendly and my order taken professionally. As I pulled off I noticed a little sign about tire level to my vehicle,'sorry' was all I could read. I got to the payment window and was greeted by a charming,smiling young lady who informed me that the credit cards were down. My disappointment,not in the friendly crew who do their best to make our days start off awesome, but in technology. In the fact that I rarely carry cash anymore due to it being the 21st century and all my funds are direct deposited. Needless to say my visit was a total disappointment as far as my meal went but otherwise okay. I also ended up having to work through lunch, dinner at 6:45 couldn't come soon enough, nearly wasted away into nothing. 21st century first world problems. read more

McDonald's - a message from the game - Fast Food Near Me - Cortland, New York

Terrible service, cold fries and burned soup is what is being served at the new McDonalds in Cortland. asked an employee for a carb count menu for my type one diabetic daughter, the server replied "I have no idea." read more

This is the story about a girl who got her heart broken. So I went here about twenty minutes ago after going on a nice hike with my friends. We were hungry and decided to pop into the local McDonalds. Lo and behold, we find this one. The line for the drive through was to long so we decided to go inside. When we walked in, the first thing we saw was a photo of Ronald McDonald hiding behind a tree. Along the wall were about four or five other photos of Ronald photoshopped into various landscapes. That was frightening enough, but then we got to the bench with a life-size Ronald sitting here, smiling. To be quite honest, it scared us shitless. After that horrific experience, we waited in the unnecessarily long line and then ordered our food. I have to say, I was so excited to get my egg McMuffin and hash brown. We got the bag with the food and got into our car. In the car I was passing out the food. Everyone got their food, except me. I didn't get my egg McMuffin. If I could give 0 stars, I would. read more