Horrid. No sauce on my Big Mac and no sauce for nuggets. They need more trained people. They are way to slow too. Denver airport sucks anyway but this just made it worse. read more

Ok this Mc Donald's is consistent in food and Freaky fast. I ordered my egg Mc muffin with only egg. They were calling my number as the cashier was counting my change back. They have specialized training on being efficient. Wish they had lattes. read more

Hardly eat here. Only Pizza Hut or McDonald's open. Was on a layover. I'm allergic to pickles. Cashier got ur right. Here's what I ordered. Here's what I recieved: read more

McDonald's - No pickle no onion. - Fast Food Near Me - Denver, Colorado

Ordered a large Regular Coke, no ice with my burger. Got my food, found a table to sit down at and out the straw in my drink. I noted the ice at this point, and thought oh well, I can deal with this rather than go back. Taste test- Diet Coke. Went back to the counter and asked if I could get Regular Coke, sans ice that I ordered and was treated VERY rudely by the expediter at the counter. She was incredulous that they could possibly make a mistake, very poor attitude. The Manager stepped over and I informed her what happened, and that I got more attitude than what was due in return. The manager came back and handed me a replacement without ice, thanked her nicely and moved on. Sat down with my now cold burger, put a straw in my drink and was greeted with an ice cold DIET COKE. ‍ read more

According to a study done by SeeLevel HX(Atlanta-based business intelligence firm), in 2016 the average service time at a McDonald's drive-through last year was 208.2 seconds. While I understand that the study was done over the drive through experience, I arguably have higher expectations for a busy international airport location. I suspect that most people get fast food at the airport because they are in a rush to get something quick before they board their plane. My experience from the time I ordered to when I got my food was well over 10 minutes. I also did not count the extra 5 minutes while I waited in line prior to ordering. There was one person on the register taking orders, 2 people in the back making the orders, while 3 people just stood around having a conversation with each other. I had thought that if I gave enough time from my experience at this location and writing this review, I would feel different. But I have since visited many other McDonald's and the level of service and speed has been far superior. read more

McDonald's - Placed my order at 7:33 PM. We're approaching 7:42 PM. This might be the slowest McDonald's I've ever been to. - Fast Food Near Me - Denver, Colorado

Imagine the worst McDonald's you've ever been to and make it about 3x worse. Yeah, it's busy as hell here but they should be used to that. They have no sense of urgency and literally ignore requests to fix incorrect orders. I said to the girl passing out orders, 3 times, that I was missing drinks. It was as if I didn't exist. She didn't so much as acknowledge my requests. It was like I wasn't even standing there. She just kept calling out the next number. I wasn't 18 inches from her but I didn't exist I should have known better, I did know better, but this is where the kids wanted to go. Anyone who cares about their job or providing actual customer service should be embarrassed to work for McDonald's. read more

Denver Airport could do better than this lousy place. Everything was wrong. From the terrible service of people who clearly don't want to be there. To no sauce and out of most sauces. No salt on the fries and warm sweet tea. To the dude itching his nose and then placing your receipt in the bag. Only restaurant open in the terminal late...yeah...high volume but clearly the management isn't managing people. read more

Worst Mcdonald's I've ever been to. Horrible service and at first they gave me an old Mcfish.just horrible. read more

One woman was making things happen while the other two employees slowly did their jobs. But, we were just happy someone was serving food after 11:00p. read more

This Mcdonald's has the most incompetent employees ever. The two ladies in the front doesn't know what they are doing. One was obviously new, so okay. The other was calling out numbers and I don't know why she was so stressed out. People did not come and pick up their orders? They already paid, they will come eventually. A man was asking for extra ice and she stood there as if she doesnt know what he's talking about. If you're super busy, just tell the man to hold on a minute instead of ignoring him. It looked like the one supervisor was running the whole show, because everyone else was useless. read more

Zone A July 2nd - 10:37pm If I owned a McDonald's I would check in on my employees to make sure my investment is doing well. I've never seen customer service this bad! When it was my turn to order food the employee was texting...as if I needed to wait until he was done. After I ordered the employee handing out food was very rude and was giving me dirty looks. I asked for 4 sauces for my meal and he hands me 2. I asked can I please have 2 More he looked at me like are you kidding me and bent down slowly and reluctantly handed me 2 more sauces. I get it it's late but come on. Also food was cold. read more

The trashiest McDonald's... Their fries were overcooked. I ordered a large, and it not only was skimpy but the fries were so over done. If you walk a couple feet down, you would probably be happier getting Smashburger fries at the airport. read more

I ordered a quarter pounder with bacon and cheese and they forgot my bacon. They also didn't give me my sauce for my nuggets. I ordered a 20 piece nugget and Instead they gave me two 10 piece nuggets. ridiculous! read more

Not sure how airport McDonald's can be this slow and inefficient- loads of people working- not a lot of doing...

every single employee is rude as hell even the manager . food was trash . spend more , go elsewhere.

Huge line, employees disappeared into the back and no food came out for 20 minutes. When they returned maybe 10 orders burped out of the kitchen, and then everyone was gone again. Employee communicated by waggling her finger at me when I asked if they gave credit for my purchase though their app. So sorry I asked. read more

They don't have McChicken. I felt like a fool. So I ordered the artisan chicken sandwich meal instead and it was pretty good. You have to remember to ask the employees for extra ketchup because they don't have ketchup or napkins out for the costumers to grab. read more

They pull most cars Quality after 12am is poor Told cashier to put my change in the box for the Ronald Mc Donald house this morning and she failed to do so . Won't do that again And they have no clue what extra ice in a drink is read more

Maybe not the best late night snack around. I had a late connecting flight at the airport and with most of the restaurants being closed I decided to get a quarter pounder with cheese meal. French fries were ok. As for the bun, I could have easily thrown it across the room shattering a window and breaching airport security. I guess they make all the sandwiches in the morning. read more

I don't know why after an airplane ride, I have the cravings for fast, greasy food. Never to fear, McDonald's is here to the rescue! So I order the six-piece Chicken McNuggets Happy Meal. 1) They didn't give me a toy. 2) They didn't give me sauce. 3) There was no ketchup in sight. 4) The cashier looks like she wanted to eat me. What up with the service? I know you may hate your job, but at least you have one! read more

Super long line on weekday mornings but it moves quick, and like most airport locations, a bit higher prices than elsewhere. Otherwise, all the standard things you love/hate about McD's. read more

This McDonald's is fine. They have a lot of registers so presumably when times are busy they can handle a good number of customers. The lady taking my order was prompt and nice. Some employee from another shift, on my side of the counter, who was not ordering anything, was talking with her and taking up her time, but she did her best to extract herself from that conversation to take my order, which I appreciated. Of course the chatty employee had no clue that what she was doing was inappropriate, but we'll leave that to the side. Anyway, overall I had a positive experience here. In terms of the food, if you've never had McD's and you're looking for a review of THAT, well, you need more help than I can give right now. See ya. read more

McDonalds by far has the BEST fries of all fast food restaurants. This is the only reason I ever go. This Mickey D's has the longest lines and the most unorganized ordering and delivering service I have experienced. The quality of the food is standard to any McDonalds. I would really try not to go to this McDonalds, but it is one of the cheaper eateries in concourse C at DIA. So I reluctantly sup here on occasion. read more

Gross! Gross! Lazy employees, 15 min for a cheeseburger and water, and the sandwich is cold. Sealed the deal, McDonalds is disgusting. read more

McDonalds's at the airport = extra greasy + extra long wait + extra $$$. It is what it is, but you know that when you chose Mickey D's!

If I could rate this 0 stars, I would. The cashier lady was rude and kept mumbling while taking my order. The food looked horrible and they only put half a cheese on my sandwich??? The whole staff had attitude and they were talking trash about my complaint amongst each other. They're lucky I didn't catch an attitude. I recommend you to not go here!!! read more

Yes, I realize my expectations can't be too high for McDonald's. However when it comes to cheating their customers, I think travelers deserve to be warned. My family and I recently had connecting flights at Denver Airport. My son loves the special treat of going to McDonald's. We stopped there on our Eastbound trip, and again on our Westbound trip. Both times, we ordered a 6 piece Nugget Happy Meal, and BOTH TIMES we got FOUR pieces!! I think they figure travelers are in a hurry and won't notice 'til it's too late to go back and complain. I did go back to complain to the manager & he corrected the problem, but how many travelers don't go back? If it happened to us twice in 5 days, I wonder how many thousands of customers they cheat in a week! My warning to travelers who stop there is to check your order before you walk away from the counter. read more

Out of the 44 years of my life. I've never seen any McDonald's like this. Hands down for the worst McDonald's in America. While I was the second person to wait for my food. It took them forever. They got the person before me their order messed up however I did not hear any apologies. Also forgot one item I ordered. No apologies. The staff was not mean instead they were having a nice chat with each other. Could care less about customers. Super horrible?!?! read more

I'm here because I'm not spending $12.99 for a Cobb salad! Airports are hell for appetites. We are captured audience asked to pay premium prices for food that originate from the same, large freezer no matter the lighted facade. Walking past few choices, I walked away from an offer of lettuce and dressing the price of a small steak and took advantage of McDonald's Ribwich meal. While standing in line, a gentleman couldn't keep his eyes of off me. I looked at him a couple times trying to coax him away. But his eyes kept fondling me from my hat to my toes. I had to say something to him to break his concentration. He stepped back and I stepped into line. Every register was staffed. Prices were only about 10% above street. So I decided to go cheap and eat here. The cashier was competent, meaning he didn't mess up my order and remembered everything correctly. He was also very special as he said "Hello" to me telepathically. Telepaths are wonderful people who need not move their lips or voice a sound when communicating with you. My Ribwich was fatty and came with heavy sauce, onions, and pickles. Though I washed the sauce from my hands at the restroom, the smell remained. The cheeseburger was ok. The fries were McD perfect. That was my only meal that day. 24 hours later I would come down with a acute bout of food poisoning that challenged my bowels. My body said "screw you and sit down!" making me ponder about my choice of diet. That is why it gets one star. read more

I fly out of Concourse A (and other concourses at DIA) regularly, and have often stopped at McDonalds for breakfast. I like the Sausage McMuffin with Egg, and treat myself to a CinaMelt cinnamon roll. On a recent visit to the Unit in Concourse A I ordered those very same items. After finding a table, I discovered the order was wrong, but not wanting to fight my way back through the line, ate it anyway. I called the phone number on the receipt to report the error, and subsequently received a Gift Card in the mail to compensate me for the mistake with my order. On my next visit, I ordered the usual and presented the Gift Card as payment. Apparently they had forgotten to "load it" as the card had no value. When I explained to the manager that the reason I had the Gift Card was because of an unacceptable experience on my last visit, I was met with only a blank stare. She offered nothing more. I left my order sitting on the counter and went off to catch my flight. Two strikes...do I go for a third? read more

I usually only order breakfast here and have had no issues thus far. That said, the worst part is the darn line. There is no order to it. They have placed some 'line ropes' that have no effect. Often times I see someone who has been waiting to be helped only to be cut off by someone who is obviously 'more important'. read more

They're clearly working like mad here, but it's a poorly run operation. The employees seem very exhausted and unhappy. When my order number was called, I checked the bag and there were two items missing. I'm glad I checked! I politely notified them, and the employee had an attitude and said wait two minutes. Then after almost 10 minutes, I went to someone else to ask about it and the original employee shoves the two items to me without saying a word. Just rude. Again, they're clearly working like mad, but somehow still screwing up wholesale. I will not visit again. I think franchises like this get away with it because it's the McDonalds brand that people trust and they make a killing on high throughput/revenue while dragging down the brand's image. If I worked at HQ, I'd shut this franchise down in a heartbeat and retrain everyone. You'll never find a Chic-Fil-A like this because they would never allow it. read more

Terrible service abs terrible food! The lady mumbled while she took my order and was just flat out rude! Went to the terminal. No straw with my drink! As a McDonald's crew member myself I would say this is quite unacceptable! read more

Fast efficient service. Well organized. Breakfast hot and fresh. Courteous and plenty of smiles. Will definately visit again

Hmmm I don't quite understand the horrible reviews for this location. Quite confused, indeed, simply because I live by the Denver International Airport and I strictly remember visiting this McDonald's as a last minute sanctuary for having the best snacks before catching our very next flight. Furthermore the only negative thing about this McDonald's is the fact that it's probably the more slower one in the airport I should say. They simply don't convince me that they are the worst McDonald's provided by the government, however they do lack time management skills within their set of time. They need to address the issues of serving their customers in an more utterly faster way! Otherwise the bad reviews shall keep coming. On the contrary, I've had excellent customer service from this McDonald's each and every time. read more

Completely unprofessional that this location is supposed to open at 4:30am, and it is 4:51am and the gate was just now opened. The workers walk around no caring that customers are waiting past the scheduled time to open. read more

The worst. Hot mess. 10000 employees all bumbling around running in to each other. Nobody speaks English and everyone's orders take forever and are all made out of order. Been to McDonald's all over the world and they're expected to be a little shitty but this one wins for my least fav read more

I had the worst service this morning. I ordered a sausage mcmuffin and medium coffee. I was charged 6.99 and a $.054 upcharge for what? I ordered my coffee with cream and equal which was not added. The menu board shows $3 for a sausage mcmuffin and not sure of the coffee price. I had a $1 deal on the McDonald's app for coffee which they don't accept. While I was waiting for my order I noticed I was charged for a breakfast meal and upcharge, I asked the young lady why? She said because it was cheaper to go this route. I walked to my gate and was very upset about this transaction. I didn't receive a meal although I was charged for one. I tried calling customer service but it was closed 515am. I sent an email before I ate my mcmuffin, that's how upset I was and I'm still upset. This isn't the way you treat your customers. read more

3rd time gone through this airport second time gotten food here.. both times they messed up my order.. never coming back to this location again read more

I would give zero stars if I could , I asked for a simple burger with no bun. It could of been a simple in and out but the employee instead decided to make a joke of the situation. He continued to barrage me with jokes of having no bun, and threw the bag over the counter , there was no need. read more