Stopped in for something fast to eat. I had no problems using the drive through: the person taking my order was friendly, the gal who took my money was friendly, the gal who handed me my food was friendly. There was no waiting and my food tasted fine, was hot, and included two napkins in the bag. I'm surprised at the poor reviews however my experience was totally positive. read more

I'm not sure exactly what happened to the establishment but the last couple times we have ordered either you don't have the food, it's cold, your drinks taste horrible. I'm not going to be ordering anything from you again. read more

Food and customer service were great! Great communication as well by Stacey, she made me felt welcome. Happy I had lunch here and looking forward to more. read more

McDonald's - Fast Food Near Me - Dover, Pennsylvania

Never get the order right. 9 out of the last 10 times the order was missing something or we were given the wrong bag.

Chicken in snack wrap was basically raw, bit into it and tasted like rubber. Maybe another minute or ten in the fryer... read more

McDonald's - 2 Ranch Snack Wrap Meal - Fast Food Near Me - Dover, Pennsylvania

Worst McDonald's I've been to. team members are rude and they are always out of menu items. Poor management.

I found a acrylic nail in my bag of food from a worker called manager he wanted his food back offer A refund how gross. Pleas check your food from this place before eating it read more

McDonald's - A finger nails - Fast Food Near Me - Dover, Pennsylvania

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horrible poor service ... does not honor nationally advertised specials ... rude workers ... dirty entrance ... dirty kitchen ... dirty in-dining floors and tables read more

Literally how I was handed the drink. And then the girl just ran away. I get working in fast food sucks but don't be a jerk and rip people off read more

Jacked up prices and poor service. Went through the drive through. placed my order and on the way home I didn't get my apple pie. I went back to the drive through and they said to go to the 3rd window and they would bring it out. I waited 15 minutes before going in. I wanted a full refund because my food was cold. They refunded me $26.33. I drove down to the McDonald's near BJ's and Sheetz. I ordered the exact same thing and it was $8, yes, 8 DOLLARS CHEAPER. Turns the restaurants are owned by different people so the one in Dover sets their own prices. I could see 50 cents. 8 Dollars is a rip off. Buyer beware. Don't go to the McDonald's in Dover! I called and complained to corporate. read more

This location has a long history of messing up orders, and today was no exception. I ordered my burger without onions, ketchup, or mustard. I opened my sandwich to rearrange the bacon, and there was ketchup on it. I immediately went in and had it remade. This time they at least added the pickles. read more

Food is almost always fresh and the workers have never gotten my order wrong. The people who go here are really nice sometimes paying for your food which creates a nice atmosphere. Sometime the lines are long but they go really quick especially since they have a double drive though there. Compared to other McDonald's I have been to this is a shining jewel in the fast food world. The workers are always nice and friendly. So if your hungry for some fresh food go here. read more

Every time that we get food from this McDonalds, theres a problem. They either forget something, mess up our food, park us for 20 minutes, or dont even speak to us with any respect. Tonight we went and sat there for 5 minutes at the speaker with no greeting. We tried asking if anyone was there numerous times and no response. We finally yelled and then got a response. After ordering and paying, we sat for 20 mins waiting for our order. Would never recommend anyone goes here. Theres no decent customer service here. read more

Worst place to ever!!! Slow service, order is ALWAYS wrong!!! ordered a hot fudge sundea, they put a drop of fudge on sundea.... Done with this Dump... read more

Cold dry food. It's sad that you pay top dollar for sub par food. If you're going to be open til 11:00pm than you should serve hot food until 11:00pm. Not food that has obviously been sitting under a lamp forever! read more

If they get get your order have correct, thank your lucky stars. This McDonalds gets my order wrong nearly every time. I gave up ordering anything other than a Big Mac meal and they still messed that up. First there were no fries, then the Big Mac was the three part bun, two extremely small meat patties and cheese. No lettuce, onions or special sauce. It my fault for continuing to give them my business. Stay aware from this train wreck. read more

Literally never have been able to get through the drive thru in under 30 minutes and never have gotten my food correctly or all in the bag. Always something missing or screwed up and terrible service overall, excuse me for coming while you're partying out back. read more

It's a very convenient place to get fast food. That being said, there have been more misses than delivery here. Sometimes the fries come out dry and used oil taste to them. I've also gotten some orders wrong with regards to certain condiments and full orders. I've had to call more than one occasion to report the mistakes of my orders. I will give them credit that they do offer a replacement of the order for free the next time you come. That is quite appreciated. Overall, if you need some fast food, this place serves that purpose. read more

The employee ( crew leader) I encountered today was the most unprofessional rude employee I have come across in a very very long time. Her customer service skills were zero . She should not be working with the public at any level period! Unbelievable. read more

This is the worst McDonalds in the area. The are very slow and they can't get my orders right. I went for breakfast for a sausage egg cheese on a muffin and got a muffin with cheese and ham. Very bad. read more

One of the worst McDonald's in area, always wait way to long in drive throughs, shake machines always seem to be down when I want to be fat! Worst!! read more

Great food I don't understand what people are saying about people not wearing masks and gloves, I know the manager and they are strict about cleanliness and safety. If food is ever wrong, the workers work really hard to get it right again while tons of more orders come in. These people don't get paid much give them a break read more

I have a weakness for mcdonalds breakfast! The morning manager is wonderful...the late night is super sloowwww! Overall this is a good mcdonalds! Foods fresh. read more

I just went through the drive thru ordered. The kid taking my cash had no gloves or mask on. When I went to the pick up window the girl had her mask down around her chin and she picked up my fries, her hand touching them and no gloves. I asked the girl why she didn't have gloves on when touching my food. She said "just because I don't" with extreme attitude. I told her that I would report what was going on in that McDonald's. She said go ahead. I happen to be in a high risk category, 65, diabetes, and February 2020 total hip replacement. I stay in my house. I'm responsible for my health. But if a fast food restaurant can't do the minimum to protect paying customers, they don't deserve to be open. This McDonald's is under new ownership from Delaware. I will be driving through to get the customer complaint line. And I will find out who to report the disregard of proper hygiene during this pandemic of Coronavirus! Disgusted simple rules can not be followed. read more

I've been a loyal customer to this location over ten years. I enjoyed breakfast in the drive thru most mornings. New owners bought it and now I am no longer using this location. They charged me for a cup of hot water because I could put a tea bag in it. That was over two months ago. I haven't been back fuck u and your hot water. It was late tonight I decided to break my ban on this location since it's so close and even though their site states they open an additional it was 10:50pm when I drove up i was told they are closed even though there were two cars ahead of me. I asked why they are closed and received no response. I have so many other options other than this shit hole--never bothering again. FYI there is another McDonald's 3-4 miles down the road near target different owners--they will get my business. Fuck Dover McDonald's with their limited hours and jacked up prices! read more

Dirty and no adult supervision for all the teenagers working there. Floor was sloppy wet and soda machines were without carbonation. No ketchup. Very disappointing read more

Unfortunately I have a weakness for McDonalds and this is the only one convenient to my home. 8 out of 10 times my order is wrong. There have been countless times I have been waited on and have not been greeted properly, was thanked, or was told to have a nice day. The morning shift is the most pleasant of them all.... dinner service is THE WORST. If you go to this location do NOT drive away before you check and make sure your order is correct. And even then you're taking a risk. I got home with my order once and was missing the bottom bun to my sandwich. Another time I had all bun no chicken. So you might want to go as far as opening your sandwiches to make sure that is what you got. I was offered a free $1 ice cream cone to compensate for the fact that I drove home and had to drive back down to retrieve a sandwich that had both buns or the meat that belonged inside. Somehow I dont think that compensation is enough.... read more

Almost everyone thing I get they always get wrong. Employees don't care and are rude. Same with managers. I don't see how hard it is to get an order right. Lately they have been closing early, even though it still says 24 hours, take the sign down if you're not open 24 hours. read more

Horrible service the food is so gross it made me barf. I found a whole bone in my disgusting chicken nugget. If you call it a chicken nuget it dosent even have chicken in it. Fyi the issue is they have a slow sevice and horrible. The bathrooms made me want to vomit so bad I actually did on the ground. Because I didnt want to touch there toliet or the stall door!!!!! So NEVER go there in you life. read more

All I have to say is 9 times out of 10 they mess my order up. And I don't even request anything special, they will just give me the wrong thing. read more

Waited for 15 minutes in the drive thru line tonight. I couldn't get out because I ended up getting blocked in. Wanted to stop for something quick before I brought my daughter to gymnastics. It took forever and the food was even bad. I got a salad which I usually love and tonight it was wilted and not fresh. No apology for the wait time or anything. Very frustrating. read more

Don't go to this McDonalds. They charge $.25 extra for condiments over one per order, like honey mustard. I had stopped going there for a long time because of the extra charges. I tried again on 7/4/2013 and they tried to charge me extra again. I told them to forget the order so they dropped the charges but who wants to argue about something so ridiculous every time you place an order? No other McDonalds in the York area charges extra for condiments. Wendys, Burger King and Chick-fil-A never charge extra either. To top it off the food was cold. read more

Like some of the other reviews, they usually get the order wrong. Some (very Few) employees are great to talk to. This morning, the girl at the window spilled my coffee before it was given to me and she said "only a little spilled out" and handed it to me. No napkins were offered or another cup. These kids they hire just don't give a crap!, I just left because I have a job to go to. If there was another drive through place for a quick breakfast on the way to work I would definitely check it out. I usually get coffee to drink on the way to work and get lite ice. I've gotten iced coffee (yuk) or (2 small cubes) which is still too hot to drink. You can't win! I should just make my own before I leave for work in the mornings! read more

I am a buisness owner and wanted to treat my employees to lunch, they all said how about McDonalds? I hesistated to go but figured "how bad can it be?" Well to make a long story shorter, it was "disgusting"! We ordered 10 dbl burgers and 5 fries, when my daughter brought them back to the shop, the fries were cold and soft, appeared and tasted as if they sat all day waiting for a victim! The burgers were smashed in the bag and lacking ingredients, the fish had a very small pc of cheese on it and was possibly microwaved not fried! We called and spoke to the manager about the poor quality of the food and she offers me 1 free sandwich? One? What are the rest of my employees to eat? Wow, if you have any brains you will avoid this Mc Donalds for sure! If Mc Donalds cared they would hire a Manager with some!! read more