Ok, I usually don't do reviews on fast food restaurants as I understand they are short staffed and we have to allow for Grace. However, today... I pulled up to the Drive Thru and I was third in line. The restaurant staff was super efficient as the line moved quickly. Once I arrived at the mic I ordered a Small Fry, Lg. Sweet Tea, and a McDouble with EXTRA Ketchup. Once my order was placed, I was on to window 1. Arriving at window 1, the young lady confirmed my order and accepted my payment. The order was confirmed exactly as I had ordered which also matched what was on my receipt. Arriving at window 2, I was served my order with a smile. The young lady at the window was very pleasant and further confirmed my order. As I drove off, I looked in the bag and my McDouble had the sticker that said xtra ketchup. Baby listen... as I began to eat my sandwich, not only was it stale and reheated (mind you, it was 1:54 pm, why are they reheating already) however, there was NO KETCHUP AT ALL on my sandwich. WHAT!!!!! Extra ketchup was ordered, confirmed at window 1, confirmed at window 2, and confirmed by the sticker on the sandwich. Yet, to my dismay there was no ketchup at all. Just stale and DRY!!! Can you say OVER IT!!!!! Nonetheless, McDonalds still has the BEST Sweet Tea and Fries known to Man Kind!!!! They can keep this dry reheated deplorable sandwich. read more

McDonald's - Fast Food Near Me - East Point, Georgia

Number one I'm a senior citizen. Number two I was heading to the airport and was just running a tad late so I decided to swing in the McDonald's off of Virginia Avenue real quick to grab a McMuffin. Understanding in line for three or four minutes finally asked some if someone was going to take my order and the lady said do it at the kiosk. Kindly asked her if she could just take my order cause I was in a bit of a hurry and didn't have time to figure out the kiosk, and she just pointed, turned and walked away. Not very respectful not a nice way to treat a senior citizen. Plus the place was filthy whoever owns this franchise should be embarrassed to have this right next to Delta headquarters and the hub of America were tourist and people come all day long and Tattoo McDonald's disgrace to the McDonald's franchise. read more

Walked in, smelled like a trash can that'd been sitting in the sun for 4 business days, walked right back out.

DO NOT EAT HERE! EPIC FAIL IN FOOD QUALITY! The presentation of the Big Mac was atrocious. Two bites into the sandwich, THERE WAS A STICKER ON THE UNDERSIDE OF THE CHEESE! There was also a small black hair found on one of the chicken nuggets. The fries were not fresh and the coke was a little flat. DO NOT EAT HERE! read more

See all

I haven't given a 1 star in a while but this McDonald's location definitely deserves it. I ordered a Big Breakfast, and two additional hash browns in the morning via mobile order. I got home to find that I had only received what you see in the photo below. $7 for this?? So to sum up: 1) they messed up my order, 2) I waited ~10 min in Curbside Pickup before I just went inside to pick it up instead, 3) they gave such puny portions that it feels illegal, and 4) I drove all the way back to retrieve the two missing hash browns from my order because I had ordered them for my friend. Luckily the staff wasn't too rude and gave them to me, but I felt it would have been nice to say sorry at the very least. read more

McDonald's - "Big Breakfast" more like tiny breakfast - Fast Food Near Me - East Point, Georgia

Was craving an ice cream cone as I hadn't had one in a while and decided to stop here prior to heading back to the hotel. Restaurant was clean and we ordered from their new kiosk and all was fine except that the employees are pretty unfriendly. read more

Ordered delivery here at night. It says it's open 24 hours a day, but when we ordered McDelivery at 12:38 am, the delivery time kept getting pushed back. Eventually, it was telling us it would come at 2 am, and basically said that the delivery person had been at the McDonald's waiting for almost an hour. Upon contacting support, this McDonald's wouldn't respond to their calls, so all we could do was cancel the order. read more

Absolutely the worst McDonald's I have ever been to. Orders are never correct. You drive up to the window and you've gotta repeat your order back to them. Shouldn't they have it there on their screens? I ordered nuggets. I drive away from the window and guess what? I've got no sauce to dip my nuggets in. Whoever is running this franchise needs to be fired. read more

Food was missing and the food we did have was horrible. Partially cooked fries. Wrong sauces. Hamburgers instead of cheeseburgers. Service was absolute trash. Unfriendly employees who obviously shouldn't be working with people. Ambiance - no comment. McDonald's has really lowered their standards. Way to go with this location. read more

I am giving 2 stars because even though the line moved quickly, I still had to pull over & wait on my food. I ordered a Filet-o-fish combo meal with a Sprite to drink. I payed for my food & received the drink & then I had to wait in the heat for about 15 mins while I waited on my order. Their curbside pickup area was full of drive thru patrons like me waiting for their orders. I think this is unacceptable. I came here on a Sunday afternoon at 4'oclock so I was not expecting this kind of wait. read more

See all

good but one my cheeseburger had different things on it that i didn't order like there was pickle when i said no pickle and i ordered extra fries they gave me none of those so i had to share 1 bag of fries instead of the two i did enjoy my food tho read more

This location is ridiculously pathetic, i absolutely don't see how this location makes revenue. The employees are incredibly unprofessional, disrespectful and should just stay home since they always have a problem working. Close this location down period!!! read more

McDonald's - Sad, slow and unprofessional - Fast Food Near Me - East Point, Georgia

This is ridiculous. They don't care about customer service. No one wanted to help at all. No one at the counter to take orders so I ordered from the kiosk. I waited for 10 mins for 2 cookies........... I had to ASK someone in the back about my order. Which is ridiculous!!!!! I work in the food industry and know how it can be but WAIT. THE FREAKING COOKIES WERE BURNT!!!!!!!! I don't understand they need better management to make sure they employees doing the damn job. Never going back to this location. SMFH read more

McDonald's - a hand holding a chocolate chip cookie - Fast Food Near Me - East Point, Georgia

Ordered delivery. My hotel is basically across the street (we didn't know or else we would have walked there). Food came on the cold/warm side even though it didn't travel for. Burgers are basic. It's basically somewhere to eat if everything else is closed. I've never really like McDonald's fries. They're way too stale tasting and over salted in my opinion. read more

Mrs. B is an amazing manager and professional customer service guru. Thank her and her staff for providing excellent wake up food for me this morning. read more

One star for bad creepy vibes. Literally there was maybe one or two people waiting for food. But they get weird/ quizzical if you don't take the receipt with the order number. The manager had to help the cashier with my discount code- but one sammich and get a second one for 50 cent. My food order took so long to complete that my order was already ready. The manager was helping the staff but he didn't call out my number-- probably because again there was really nobody else in line or waiting. So now im waiting for my food for about 30 Seconds as we stared deeply into each others eyes in silence. How romantic right?-- & then finally he asked what i had ordered. Yes. The same humans who spent 3-4 minutes on my order together had no idea what i had ordered. And so that it had been there the whole time. I admit the food was still piping hot. So that part was great. read more

Yep. Expect service just like you would at any other mcdonalds. They'll give you your order with all sorts of stuff missing, and don't even bother to check. And sometimes they'll even forget the whole order leaving you having to remind every other minute. read more

This place does not acknowledge guess I've seen the same employee get his food before all the guest and he keeps walking in and out the kitchen this place should be shut down there is no one at the host stand I will not be back read more

This place is alright. I come here out of convenience a lot for breakfast. The prices are pretty low and the service is a little slow but it's not a bad spot if you need some breakfast. I'm not sure it's as bad as everyone says it is in their one star reviews haha but maybe they had a worse experience than I've had. read more

McDonald's - Sausage Egg McMuffin with hash brown in the sandwich! - Fast Food Near Me - East Point, Georgia

Terrible customer service, nasty food, dirty oil. Pitiful experience. The only thing to make up for it was. Nothing.

Need old school hooked on phonics, went thru long drivethru, plainly told drive thru cashier I have 2 orders and when I gave him my mobile number and told me my name , so I bypassed 1st window because it should have been clear at the pickup window. Short drive thru person at first window came to 2nd window raf saying he didn't have my order because I didn't stop at 1st window. Not rocket since McDonald's rude ass read more

This place took about 15 minutes to process an order for 6 chicken nuggets and a diet coke

Waited on the drive thru for 45 mins for the order to be given to another costumer and then given it the complete wrong order. What a shit show very unprofessional very slow drive thru worker was laughing then cursing at the staff.... Makes sense why this is the lowest rated Mcdonalds. I didn't think it could be this bad but it was worse. Half filled soda drinks fries thrown in the bag like an infant. Don't go to this location read more

I asked for ten Big Macs for my birthday and she said I was lying and when I ordered I got hung up on so many times and she cursed at me which is so rude I still never got served 100% will never go here again until she's not there!!!!!! Pls reply asap read more

Walked in and ordered 2 Big Macs Large Fry and Coke to go. Paid at 8:17PM 20 mins later I get my food after I mentioned I had been waiting. No apologies. Half the staff is sitting around on their phones. I'd give it a ZERO if I could. Worst McDonalds I've ever been too. Won't be back. read more

McDonald's - 20 Minute wait for 2 Big Macs. - Fast Food Near Me - East Point, Georgia

See all

Being able to get two large iced teas at almost midnight - for $1 each - is amazing if you think about it. I doubt if any other restaurant on the planet offers better value. read more

No salads here, even for sandwiches. Staff is surly. Food delivered fairly fast, but order not done as asked.

Visited Atlanta and this location was close to our hotel. We went there to get some breakfast and the line was really long. However, I will say that the staff were quite pleasant. Location was clean and seating was plentiful. read more

McDonald's - Store front - Fast Food Near Me - East Point, Georgia

Excellent service and the order was accurate, but my burger was raw. My wife is pregnant and I just assumed McDonald's burgers were cooked well done, but you might have to specify. read more

McDonald's - Quarter Pounder with Cheese and Bacon - Fast Food Near Me - East Point, Georgia

There is a bad stench in this place and it's noticeable as soon as you walk in... a "we haven't mopped the floors in weeks" or a "we always forget to take out the trash" kind of stench. To top that off there are a lot of flies buzzing around the place which leads me to believe there is more that isn't clean than meets the eye. There's no reason a restaurant should have flies buzzing around... The staff was seemingly a little rude at first but once you talk to them they are nicer. There was a man who looked like a manager walking around and he seemed upset with one of the employees which made it an awkward situation being that I, a customer, was standing there. My coworker and I were originally going to dine in, but after being in the place for a few minutes waiting for the food I told him I didn't want to eat there and we took the food to go. I just couldn't shake that stench and the floors also looked pretty dirty... it's not what you want to experience when you are eating. read more

This might be the worst McDonalds in the history of fast food and that's saying a lot. Save yourself, just go to a gas station.

So I'm doing doordash at 12am when the order came in. I pull into the McDonald's to wait in line for 30 mins then they had me pull forward to wait an additional 40 mins before my customers food finally came out. lazy lazy lazy to put that shifts work ethic nicely read more

I came here late in the evening after arriving on a long haul flight. Long story short the employees were so high on something that they were unable to function. I ordered a two double quarter pounders, no cheese, got two quarter pounders with cheese, was told there was nothing they could do to fix the order. Drove off missing half my order because they refused to change it, saying it was already in the system. When I say they were high, I'm not saying this as an exaggeration, the guy at the window was acting so lethargic he struggled to open the window. I have very low expectations at fast food, all I want is my sandwiches, nothing special, that's an impossible ask here. read more

Was late and they were the only ones open. The line was pretty long and they seemed disorganized. When I got to the pay here window. No one acknowledged me, the lady was taking someone else's order so I assumed that window was closed. I sat there for a bit until the car in front of me move forward. So I did too. Once I got to the second window. The lady at the first window comes and yell at me for not paying at her window. I honestly was just very confused at what was going on. When I got back to my hotel my food was cold... they also didn't give me a receipt or my change back :( read more

I've only driven thru...I've never been inside... The drive thru is slow...night and day compared to Chick Fil A. That said, the food is hot and the orders correct, so pretty average location... read more

One of the best McDonald's I've been too. Food came out hot and fresh. Nuggets were that nice crispy brown. The fries were golden crispy. Not brown and soggy like most McDonald's. The Big Mac came out clean and well dressed. Not soggy or falling apart. Very even portions. Even the McDoubles that are normally handled like last years Christmas decorations came to me like they were handled with care. It was as if they were being prepared for someone's grandmother. The lunch crew working at 11am are what every McDonald's should strive to be read more

If you like your burgers served in a Mickey D's that reeks of body odor, then this is your place. If you like your Big Mac to look like a burnt silver dollar pancake on a stale bun, this is your place. Otherwise, this is not your place. read more

If I could give them a zero I would. Rude unprofessional disrespectful crew. Horrible experience, ordere a simple egg Mcmuffin they didn't have the decency to add the bacon or even toast the bread. You could them on the speaker talking about other guests and the management. I will be contacting corporate and filing a similar complaint. There's too many who really wants to work and you have these lazy disrespectful people ruining your business. Customer service is a must and this location like so many other McDonald's has been at the bottom of the spectrum for years. This is simply not acceptable... read more

I order on the app to get just a burger and drink and been sitting for over an hour. When I called to see what the hold up was in a calm and respectful manner, they just acted racist towards me calling me white trash and cracker! Save the money and just go to a gas station. Not worth the time or money!!! read more

Morning breakfast rush and the drive thru is wrapped around the building and at least 10 people standing waiting for their order to be fulfilled. Service is very slow. Looks like 3 cashiers (including Drive Thru) and one cook, one guy wondering around and one "order expediter". The energy of this place is just not there ... reminds me of the sloth in the movie Zootopia. They may be quick to take your order but for a fast food chain of this magnitude, the service is not as expected. Management must not be motivated to coach their employees on how to properly operate a "FAST" food franchise. Edit: Now that I have my order and at the office ... my order is WRONG! So upset. How hard is it to fix a sausage egg and cheese. I received a not so tasty (dry) bacon egg and cheese. read more