First time here...for lunch, some happy meals. EVERYONE was hustling....2 drive through lanes ... Clean with personable staff. Your traditional McDonalds where you can get your own soda, napkins, etc. and see the kitchen...there were at least 8 employees moving non stop... Had in the end 4 chicken McNugget happy meals to get the Disneyland 70th toys!!! Special thank you to one of the female employees working the drive through/ running orders out; did not get her name but she went above and beyond. Recommend you go here and not the one down the road in Palnstto... read more

McDonald's - Visible and transparent kitchen..these workers WORKED - Burgers Near Me - Ellenton, Florida

I am extremely disappointed with how this location operates and, more importantly, how people are treated here. First, as a DoorDash driver, the wait times are consistently unacceptable. Orders are regularly 30 minutes or more past the expected pickup time, even when the restaurant appears fully staffed. During that time, drivers are losing income and opportunities to complete other deliveries. This level of delay is unwarranted and shows a lack of respect for delivery partners' time. Second, I personally witnessed a manager (photo attached) behave in a shockingly rude and dismissive manner toward an older customer who calmly asked for a sundae that had been forgotten. The customer was polite and patient, yet the manager slammed the item down and walked away without a word, not even giving him time to ask for a spoon. What made this even more disturbing is that the customer was a veteran, and he was treated with complete disregard. That type of behavior has no place in customer service, especially from someone in a leadership role. That poor man has done more for his communities than ANYONE in the McDonalds restaurante. She clearly has a authority complex where her own staff hates her. Additionally, the overall work ethic at this location is deeply concerning. Several employees appeared disengaged, unmotivated, and uninterested in doing their jobs. I observed staff standing around, contributing little to nothing, while orders continued to back up. At one point, an employee even openly talked about leaving mid-shift. The lack of professionalism and accountability is glaring. The amount of cuss words that are said every time I come into that place when kids are present shows an immense amount of lack of consideration!!! This is a decent neighborhood, and establishments like this should be held to higher standards. Jobs should go to people who want to work, care about customers, and understand basic professionalism. Right now, this location reflects poor management, poor training, and poor attitudes across the board. I would strongly advise management and corporate to reassess their leadership and staff expectations, because the current experience is unacceptable for customers, veterans, and delivery drivers alike. There is so much more I can say but I think my post captures a bit of everything. I really did have 30 minutes just observing all of this and trying not to go off. I knew it wasn't going to do anything. Similar how I know corporate won't do anything, even though they see these post. They will also suggest a link. Please don't send... I've wasted enough of my time posting this. read more

McDonald's - Evil McDonald's Manager - Burgers Near Me - Ellenton, Florida

I waited over 20mins for a burger at 8:30 pm. I finally just left without the burger They are disorganized and just dont seem to be able to get it together i wish I would've gone down the street to Sonic. What a waste of time and money. read more

Stopped in to use the bathroom and grab a quick bite. They have the touch-screen order system. Food was ready quickly and the order was correct. They have Coke products but no Coke Zero surprisingly. read more

I haven't eaten at a McDonald's in a very long time. Was in a hurry driving but hungry. I ordered this on the McDonald's app and it was ready when I pulled up. All I got was a double cheeseburger and small fries ... just something to hold me over. The double cheeseburger was considerably smaller ... (see pic) than I remembered but it was hot and tasted like a McDonald's cheeseburger was supposed to taste ...I mean it's not five guys. Overall the experience was quick, the food was ready when it was supposed to be and this was during lunch rush. Employee was friendly. At this particular McDonald's if you park in just the right spot, you can eat in the comfort of your vehicle , with your tunes playing and have a waterfront view. (See pic) Will I eat here again soon? Probably not , but in terms of what McDonald's is ... this is it. read more

McDonald's - The small fries were somewhat larger than the double cheeseburger ... - Burgers Near Me - Ellenton, Florida

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Went here this evening to place an order at Drive thru... they have two lanes, I sat in one lane while the other serviced 4 or 5 cars before someone came on and asked if I was using the app... I said no... ok just a minute. Still nothing. This is the second and last time I'll be back for a burger with service this shitty. Management needs to be changed they are the problem. read more

Definitely old! And could use a refresh! The employees here are fast! And so nice!! Our food was great! Hot and perfect! We used the kiosk which worked perfectly as well! Usually these do not work at most McDonalds locations- The bathroom here read more

McDonald's - Clean interior - Burgers Near Me - Ellenton, Florida

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Today the quarter pounder was microwaved and overcooked, the fries were old and not fresh, hamburgers were dried out and old, We have lived nearby for two years and never have we had a good meal here, we will never return! read more

Once again they got the order wrong, fries we're soggy, the toppings on the hamburgers were just thrown on , half in the box and half on the burger. Ordered two double cheeseburgers got one and the other was half a cheeseburger. McDonald's quality has gone down the drain. Last time eating here. read more

3.7/5 stars This review is comparing this McDonald's to other similar fast food restaurants. Food is hot, my orders have always been correct, service is fast, quality is pretty standard across the country. Some things stand out like their French Fries-which are really good. We, generally, only get breakfast here when we're traveling or in a hurry. It is tasty. But we have gotten burgers once which were also pretty good. I'm sure everyone knows there is a shortage of workers. When they're busy there may be a slight delay in cooking to serving food out the window. I prefer to wait a few minutes and get fresh food. read more

McDonald's - a drive thru drive thru sign - Burgers Near Me - Ellenton, Florida

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I ordered through doordash the bag was sealed i ordered a large fry there was probably a small fry amount in the large fry container. they forgot all the sauces and i ordered once from them and it took them 45 minutes to prepare the order. going down hill. read more

If I could give them a zero stars, I would! Burger cold ,take orders for things they don't have available. Manager eas not even concerned or very apologetic , Did not offer us any kind of compensation for bad food. The only good thing was the server that brought out. read more

Manager Kass yes that is her name. To EVERYONE THAT IS OUT THERE KASS (manager) is one of the most unprofessional manager EVER. She has the audacity to ask how I did I get her name?! As the actual manager of this establishment her staff has the right to utter her name. It seemed it was an issue once I found out her name. She proceeded to ask me the customer how did you get my name? Who gave you my name?! Are you joking?! She is rude and unkind. I was missing a chicken sandwich a few weeks ago. Her unprofessionalism makes this the worst McDonald I have ever gone too. Please do your self the favor and go to another McDonalds in the area as for this manager I hope she gets the proper training to speak to her customers with better manners. If I had a zero star that would be more appropriate than 1 star. read more

was there for breakfast & young gal at counter totally missed my order & greatly over charged; it took about 10 mins & 3 people to resolve & get a refund!! even then no one acknowledge the mistake nor apologized for it!! wouldn't leave any stars for this kind of incompetence! read more

Love this McDonalds for for a quick, affordable and peaceful breakfast. My food comes fast and correct. The kiosks means I don't have to interact with a person if I don't want to. The manager's yelling direction makes the crew seem sound super efficient. Not too loud. read more

We ordered a Two cheeseburger meal and a filet-o-fish. The cheeseburgers had very minimal toppings. Picture shows. Other than that the fish sandwich was perfect. Employees are very kind read more

McDonald's - 2 Cheeseburger Meal - Burgers Near Me - Ellenton, Florida

Melissa was the best manager i've came across in all 13 years of coming to this location. She was amazing through the speaker and let me know what worked best for her staff situation instead of sending me off. your cooks were right on it sun 03/17 am and melissa was great again!!! read more

I eat at McDonald's all over the country. They are usually prompt and the food is edible. WORST SERVICE HERE IN THE U.S. PERIOD!!! I was the ONLY person in line. Repulsive white fatty (female?) told me (not asked, and in a rude tone) to pull forward because my order was not ready. They proceeded to serve at least 20 cars that came in over the next 20 minutes and ignored me. I ordered a Big Mac & a Quarter Pounder. Complicated stuff for the intellectually challenged. I eventually went inside to get it. It had been sitting there the whole time and was completely cold and covered in slimy grease. LOOK AT THE OTHER REVIEWS!!! The food was pretty much not edible. You would have to be a complete fool to ever come back here a 2nd time. Probably 20 employees working behind the counter and this place should be shut down for incompetence and incredibly nasty food quality. The next McDonalds north about 15 miles (Sunset Center) on I75 is the complete opposite. Drive on a few more miles. DO NOT EVER EAT AT THIS NASTY DUMP! Horrid and highly NOT RECOMMENDED!!! read more

Terrible worst McDonald's I've ever been too I'd rather drive to another one, food is disappointing and gross, they will forget some of your items every time, it will be cold and taste different. Also never met a nice worker there. They are all full of attitude. Inside is also a wreck, and the vibe is off. read more

Eeryone at this location must be high or completely incompetent, how are you reading a ticket that says BACON quarter pounder and NOT putting bacon on?? Nowhere does it say that i DONT want the bacon, otherwise i wouldn't have gotten the BACON qp. Also just called this place and they were trying to tell me they don't sell bacon cheeseburgers! WHAT? Get it together, you're being paid like 17$ an hr and can't even complete the simplest of tasks - READING A TICKET. read more

This McDonald's still has order inaccuracy issues it needs to address. Ordered a Bacon McDouble with no pickle on the McDonald's app only to find a Bacon McDouble with pickle and no bacon! As bacon is extra, the counter crew was trying to McGyp me on items that I order but not receive. I have said this before in a previous review and I will say it again: CHECK YOUR ORDER BEFORE YOU LEAVE THE COUNTER OR DRIVE THRU WINDOW! I got a message for the McDonalds at 6103 US 301 North in Ellenton: LEARN TO DO YOUR JOB RIGHT!!! And learn to get customer orders straight, no matter if the order is placed at the counter, drive thru or on the mobile app! read more

Why does this place have a long line at the drive thru? This location is close to my work. Often I would go for Breakfast or Lunch but no more. For months I put up with my order being wrong. 80% of the time they would not get it right. When I mentioned it to a manager he didn't seem care. Didn't offer me a thing. Today was my final visit there. There was a long line at the drive thru so i went inside to order. They did not have live person taking orders I had to use the automated kiosk. I placed my order but could not complete it. No one there to help or ask. I walked out without buying anything. No one there cared...at least pretend to care. I get it they are minimum wage employees. Start paying them more.. My advice go some place else and avoid the aggravation of having to go back because they got your order wrong. They will get your order wrong!! Been going here for months...but no more!!!! read more

Food was ok ! Service and ambiance was 0 stars! the manager Codie either there was a lot of pressure on her today or she wasn't having a good day or the mood because she vas very rude for both her crew staff and the costumers. You could see her attitude and hear all she was saying and the way to treat and demand the employees. They were just reflecting it us the costumers... no hi ... no thank you nothing with sad-serious faces! I feel terrible for them. I get we are humans and have situations but thats not what a leader should act! if you need a time out (break) or something take it say it nicely to your cree and I am pretty sure, the will work all together and try to support you but when you are that way uff I would've grabe my thing and walk out! no one deserves read more

I see why this McDonald's has a 1 star rating. Every single trash can was overflowing with trash falling out. People had no where to leave their trash so they threw it on the floor. The manager was barking loud orders around to employees which could be heard all over the dining room. He was filling fries for a while like a bull in a China shop. Fries orders that he filled were barely half full, which he didn't mind as he was doing it in a big hurry. The manager ran the store in a hurried chaotic mess. If someone from corporate saw his management style they would immediately address it. He needs to get things under control, get ahead of the game amd run run the store by always being behind. read more

I ordered a McFlurry on the app and never got it. After a few weeks, I got a call asking me to come in to get my refund. Not worth a 40-minute round trip. I may have to resort to doing a chargeback to get my money back. Edit: Took about 2 minutes with a phone call with my credit card company to reverse the charge. Just do that the next time they take your money and give you nothing. read more

Keeps getting worse. Ever since they changed to two lanes, under New management this is the slowest ill prepared McDonald's I've ever been to. Staff isn't trained well they seem to be in over their heads. Tonight. CASH ONLY. This is third time they couldn't take cards. You have to announce to them. " hello!?? Can I order ??" read more

McDonald's - Big Mac sauce on a cheeseburger. With ketchup. WTH? - Burgers Near Me - Ellenton, Florida

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No wonder they're only 1.5 stars. Can rhis get closed by now? They're actually the worst service I've had. Multiple times over the past year. I ordered two chicken McGriddles. I receive a cold chicken McGriddle. And the other one was the syrup buns and just 2 pieces of bacon on the inside. Thought y'all should see. Also, I asked for large tea light ice and still had 3/4 of the cup with ice. Even though it was confirmed multiple times. read more

McDonald's - a bacon and egg muffin sandwich - Burgers Near Me - Ellenton, Florida

The worst McD I have ever been to. Twice now we put in a mobile order and after 20 minutes I had to go in to get it. I spent 10 minutes at the cash register just getting some one to talk to me. It then took another 10 minutes to get my food. This place is terrible and then some. I will go hungry before I ever go back! read more

Terrible service. Not fast at all. Mobile order app glitches. Can't talk to a real person without waiting in line at the drive thru. read more

Do NOT come to this McDonald's. They cannot get there act together and lady was very rude to us. We will never come here again and no wonder people were leaving the line. They kept getting peoples orders wrong and unhappy customers. read more

This is absolutely the slowest McDonald's I have ever been to. I have been here several times and have never had even an okay experience. The workers completely ignore customers, they will not come to the counter and you have to flag someone down to inquire where your order is. The Kiosks don't give receipts so make sure you know your order number. read more

How do you forget the burger in a kids meal? Should have known how it would go when we walked in and the place stunk. Did a carry out order and didn't check the kids meal box- shouldn't have to. read more

They never got my order right and waited 30 MINUTES in the second window. Nobody gave me my food and i had to park and go inside to ask. They made me wait another 20 minutes and still forgot the sauce. read more

This restaurant is always busy despite their poor service. Must be nice to own a McDonald's franchise and make money is spite of yourself! My BIGGEST issue, however, is the fact that they charged my card twice for the same purchase and the Assistant Manager was very unprofessional and borderline rude when I presented my bank statement showing the error! I normally don't ask for receipts when I go through the drive-thru and the Mgr. was adamant that I produce a receipt to prove I was overcharged, despite me having my bank statement to prove it! After three calls to the corporate office with no resolution, I decided to write this review!! read more

If I could give it 0 stars I would. I know I shouldn't expect much at McDonald's but this experience was truly the worst customer service I have ever experienced in my 17 years of life. First off, they mess up the order, then I explain how they messed up the order and the man working has the audacity to tell me to pull around and wait in the 45 minute line again and pay for it. That was not my mistake that was McDonald's mistake...needless to say I will not be going back and I strongly deter anyone from providing this establishment with any business. Going to Palmetto will be worth the drive. read more

Great remodeled location! The previous setup was a bit of a nightmare - traffic flow was lousy and getting your food took forever. They've improved upon both here by literally tearing down the old building and starting over from scratch. Even the parking lot and traffic management has been altered. Great, clean new look is inviting and service has improved dramatically from the previous setup. It's still McDonald's - don't expect more than fast food. But there's something to be said about a clean, new environment and the perception of food quality and service. read more

Slowest service ever & very dirty. There is a sign on the cash register that says order at the kiosks & pay at the counter, but no sign on the kiosks stating this. Took about 45 minutes for my food to actually come because they forgot about it. Very unorganized mess. read more

I just went with my husband to this McDonald's, and it's rubbish, bad service and they treat you really bad, apart from that they don't serve you everything that's on the order, I asked for an oatmeal with fruit and they only gave me the oatmeal and I told him the fruit is missing and misunderstandings were made. read more

McDonald's - a cup of coffee with a spoon in it - Burgers Near Me - Ellenton, Florida

Had a good visit here as I was greeted at the counter by a smiling and cheerful staff member. Ordering was even easier using MCD's order ahead app and taking advantage of Great Deals. I've visited this particular location several times over the past 10 months and have NOT had any issues. Always see pleasant folks sitting around with friends and enjoying their environment. read more

McDonald's - Making ordering even better. Thx MCD - Burgers Near Me - Ellenton, Florida

I walked in to get a senior decaf and after waiting in line at the register behind a black woman being served the black McDonalds worker told me to use the kiosk and walked away. Talk about reverse racism! read more