The new Pumpkin cream pie taste like their fried apple pie. The iced coffee was burnt. I had to wait over 5 minutes for the drive through to figure out how to make change. Had to wait another 5 minutes for the order to be received. The pies had an expiration time of 1 hour I ordered them. read more

I work in Ellwood City, I've been to hundreds of McDonalds locations in the United States. The last four visits have been very unfavorable. I most likely will never be back. I order straight from the menu and am always asked to pull ahead and park and end up waiting up to ten minutes for my food for one person to be brought out. It's supposed to be fast food. Burger King is only a few blocks away and I never have a problem there. Secondly the girl that brought out my food was wearing printed pajama pants. How is this professional? Give me a break Elwood McDonalds read more

This is the worst McDonalds in the area. They are almost always busy, because it's a 15 minute drive to the next one, and nothing else in town is open past 9pm during the week, except for the new Sheetz that opened 11 months ago. Don't believe me? Try Shenango or Beaver Falls. Yes, you heard me right. Shenango is light years ahead, and Beaver Falls is better 9 times out of 10. It has been this way the past 5 years for certain, and I'd argue the past decade, but I quit eating this garbage (McDonalds) for years. Embarrassed to admit I do eat it again now. The Ellwood location is nothing but long lines and undercooked fries... and the fries are always undercooked whether there is a line or not. Unless you are ordering here after hours, you can find better food, for less money, at any restaurant in town that is open at that current time. read more

We pulled up to the drive through around 12:30am and, they automatically told us that they were only taking cash at the moment. This wasn't a problem, but it was unusual. Then they said something over the speaker, but we could not hear it so we asked them to repeat what they said. The lady snapped back at us and said to give her a minute. Once she was ready, we asked if we could order a shamrock shake. She, again, snapped at us and said that the machine was shut down. She got an attitude saying that they shut down the machine everyday at 11pm to clean them. Her response was completely uncalled for and was not true. A week earlier we came at the same time and got two shakes without a problem. I did not respect the attitude and disrespect from the worker that was taking our order. read more

This location was recently renovated and looks very nice. I didn't mind it before but it's definitely upgraded a bit. They now have the touch screens you can order from and a separate area away from the counter to get your drinks. It's your typical McDonald's food and drinks but I've always found this location to be better than most in the area. My mother loves their coffee and breakfast and I've always enjoyed sitting with her chatting with familiar faces from town. The staff has always been fantastic whether you're dining in or in the drive thru. Sure they have the occasional mess up but this spot is always very busy so it's understandable. It's not fine dining but it's a comfy place to stop for that occasional fast food craving. read more

I was served by Ty, whose service was timely, convenient and demonstrated genuine respect and the dedication expected from a McDonalds store. Order time was 8:13 pm and prepared food; fresh was delivered to pick up at 8:14. Order to delivery was under one minute. I'm going to say 38 seconds. The crew's working parts function flawlessly and in tune. No yelling or arguing. Wonderful work in great speed. There were customers inside served and no queue to order or pick up. I was cautioned about hot food, indicative of customer safety/care concern and freshness. I will return. This is not like anything I've seen at McDonalds. read more

It's pretty much a gamble every time I go through the drive thru here. I've begun to check my bag prior to pulling away because there's a very good chance they forgot something or gave you the wrong food. 9 times out of 10 they'll ask you to pull aside so they can bring it out "fresh", which is okay, but ain't nobody got time for dat! read more

What a disservice to Ellwood City! I have NEVER dealt with such ignorant and incapable workers as this crew. Both Beth and Raven are extremely rude and NASTY almost every time we encounter their service or LACK OF! I can't understand how such miserable people end up in the positions. It's a shame that they are so unhappy in their daily lives yet choose to go to work everyday and treat people so poorly. Management really needs to review the staff!! NASTY NASTY NASTY!! read more

This is a good McDonald's location. They are all friendly and understanding. The drive-thru moves along quickly and efficiently, and the food is well-prepared. read more

That manager christopher greene is a very genuinely nice man and gives very good service.

Food is gross. Workers aren't friendly. A lot of young kids hang out at this McDonald's and cause ruckus and make disturbances daily. Almost every time I order they mess it up in some way. I don't eat there often, but when I do go it's always a terrible experience. I actually went early in the morning at 5am one day to get coffee before work, ordered at the speaker, and pulled up to the first window like normal, I waited like 5 minutes before a worker came to the window and then proceeded to yell at me "no soliciting!"... like I was? I never go to McDonald's past restaurant hours and she did not tel me they close the first window after hours. I was the only one for them to serve and it took me 10 minutes.. through the drive through! Can't even count on them for coffee. Truly a terrible place. read more

ellwood city mcdonald's is your typical mc donald's nothing special here the food is usually subpar and if are ver likely to be asked to park and wait for your order. read more

A very modern McDonald's. It is the only place in town to get food after hours, and being a little drunk helps you forget that it's just a McDonald's. The food is good for a McDonald's during the day. however, over night, it can be a gamble for quality. read more

This was the first really bad experience I had with this place. We PAID for OUR food and sat down. this older lady comes and tells us we have to move so the manager can see us. Mind this, we were not causing any trouble at all just trying to eat after school. Then once we moved she yelled from the other side of the restaurant that we had to move again. After this we left. Would NOT recommend. read more

I just got thee worst cup of coffee, taste like French fry grease . Blaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa..

After order was placed, had to repeatedly remind the cashier we ordered a large and not a small meal. Cup was small, fries were small, but order was clearly for large. Happy meal was missing fries and a drink and when questioned, the cashier was very rude and insisted (loudly) the drink was given when it was not. Then she said it must have been stolen by someone. Cashier apologized, then turned around and muttered she was not sorry, thinking we didn't hear. As we were leaving, she apologized again then turned and called us "a** holes" under her breath, and again, we could clearly hear her. Will never return to this location again. read more

Ok. I don't have a complaint about the food. But the staff needs to listen and get the orders right. 60% of the time they get it wrong. Sausage when you ask for bacon, sweet tea when you ask for unsweetened. Today I asked for a burger with JUST pickles and what did I get when I got home. Cheeseburgers with NO pickles and everything else. If they are asking for $15 an hour shouldn't they learn how to read? read more

If i could give less than one star i would. Place is never consistant. One day a large is a large but the next day its only a medium. Most of the time you get the wrong food or you have to wait 15 minutes to get your food. They dont seem to care at all when they mess up and dont seem to ever do anything about it because it nevr gets any better. If they do do something about it they have so much attitude that you think hmmm... They messed up and i asked for it to be corrected. Now how does that make them mad?! Im the customer and if i order a hamburger i expect a hamburger, not a chicken sandwhich. read more