So this McDonald's bis horrible. Almost always something wrong with order. The owners of this McDonald's are obviously really cheap people. Their dining room doesn't open until 10am! 10 am really almost the whole breakfast time the only way to get food is drive through. Why so they can avoid paying 2 more employees for 3 hours a day. I've driven away 3 times because forgot about stupid hours so went somewhere else. read more

I ordered a Sausage/Egg/Cheese Biscuit and the biscuit was mushy and soggy. Not anything like it was suppose to be. They have no quality control of their food. The only reason I didn't complain was because it's their job to handle these issues before they give the food to me as the customer. I don't want to wait another 15 minutes, so I'm giving up on this place. read more

Open 24/7 but ordered food in drive through then waited 10 minutes. I was then only car in the drive through. It seems like no one was working there. read more

Takes supper long to get your order. This location seems like it's understaffed. We have small orders when we come, ex one medium fries one time and another time two ice cream cones. On both occasions the trip took 25-30 minutes. read more

I take into account that this is McDonalds, I really do, but this one might be one of the worst I've ever been to. This is right near my house and since I get off work pretty late, there isn't many places open for me to grab food quickly. I've gone through the drive thru on a few separate occasions thinking to myself, "This HAD to be a fluke! They must be having a bad day, maybe next time!" No. EVERY TIME. On tonight's particular trip I ordered a regular two cheese burger meal and two orders of apple pie, but first asking to make sure they had apple pie ready to go (I've made that mistake once before). They stated that they had it, I drove up to the first window and paid. Second window, a manager pops his head out stating they don't have apple pies (even though they stated they did) and asks me to pick something else. Unfortunately, I don't want anything else and although the refund for two apple pies, give or take, is $1.38, I ask for a refund. He again asks me to order something else instead. No thank you, I wanted Apple pies, I don't wish to order anything else in their place. He comes back with my refund and says goodbye. Wait?!? My food!! He says he cancelled it because I didn't want anything else!! WHAT?!?! Never. Ever. Again. This is why I don't eat fast food!! Ugh!! read more

I was so excited for this McDonalds to open, it's about time we get a food place in that location. So you can imagine my disappointment with their terrible service and bad quality food making!! Worst. Worst. Worst. I get they are new. I do, so the first few times I went, I kept my cool, didn't complain, smiled, etc. I like to go mid-morning on my way to work for either just coffee and a Sausage McMuffin with no egg... How complicated of an order can it be??!! Sometimes I will mix it up and get a combo meal, this is usually where they royally screw it up. I'm irritated just thinking about the visits Ive had and how 4 out of 5 visits they screwed something up. To make this brief, here are my major issues. I order Splenda to be added to my drink. I'm in my work clothes, and I don't want to pull over and carefully add it myself and spill on my clothes since they A) they always fill it too high, and B) I don't want to make any more stops! Cheese: hardly ever melted on the Quarter Pounder, or Big Mac and I've tried about 3 or 4 times. Cheese not melted, or the tiniest blob of sauce! I wanted the new habanero ranch, couldn't even taste the sauce except for one bite! Plus it was luke-warm at least twice! The hot & spicy with a tiny splash of mayo? I mean, really! I ordered an iced Caramel Mocha, get to the window, she hands me the latte, it had no caramel on the whip, so I ask, is this the Caramel Mocha? She stares at me blankly and says yes, I say, I'm used to it having caramel on top, she says its a caramel mocha, so off to work I go, I'm already late because they are super SLOW, and sure enough take a sip after I'm gone and it's a regular mocha. Pathetic service! I did write in to corporate after my 8th or 10th attempt to do business there.. And the manager called me and apologized. Told me to come in and get a free combo on him. So not happening. Go in so they can remember me as the Girl who called them out for their shit slow service, always messing up my orders, and crap food making? No thanks. I would have rather had some coups sent so I could remain anonymous. Oh well. I just drive a few more blocks down to Rainbow and Blue Diamond location if i have the extra time, they are great! As for this place? Shame on you for STILL not being able to get your shit together! One positive note I will say is there are two very friendly employees there. They work the drive thru taking orders/$$ I wish I had their names! Will I be back? Sadly probably yes, it's very convenient for me on my way to work when I don't have time to go to rainbow location.. But I limit what I get, try to keep it simple and always hope for the best... Maybe someday they will be a great location... As for now? The McDonald's Corporation would be ashamed!!! read more

Knowing how bad the drive through service has been I went inside and placed an order for a burger. The lobby wasn't trashed but in a need of a sweep and a wipe down. I ordered my Habanero Quarter Pounder and sat at one of the only clean tables in the store. The register guy did come out to sweep and while he did try his best I have to wonder why he choose to move the chairs at my table and sweep below my feet (remember that it was the only clean table in the store) and ignore what I'm only guessing was a hunk of apple on the floor at the table across from me or the fry and salt residue on the seats of the same table? He even went so far as to pick up a stack of napkins from the floor and put them onto the table top. I know I know young kid working his first job trying so hard but he/they desperately need to go back to the McDonald University and get some remedial training or this store is going to fail to earn repeat business from its locals. read more

Always fast and great employees! I get my coffee here every time I'm on my road trip to CA and they always take care of me with s back up!!

Worst employees ever. They don't know what they're doing. They'll end up lying to you saying they don't have something just because they don't know how to do there job correctly. Train your employees with better knowledge of your food and products. read more

The on duty manager was rude, she seemed lost most of the time .. i get the same order all the time, (Large fries, 2 mac doubles) not only the burgers was drenched in MAYO but my fries looked like a medium .. & when I asked to politely to speak to the manager she was already assuming I've ate some fries down. Like really lol?. I didn't want FREE food I was just letting you know. just be glad I actually like MAYO lol. .. plus this location can never get its order right (Mind you, I'm a regular) they'll get it together soon. :) OH!. the late night drive thru is AWESOME!. Kudos. read more

Their "systems were down" and the manager just slammed the window in our face with absolutely no empathy at all.. Only asked if we had cash for him to pocket it! This is completely ridiculous. Don't ever come here if you want to use your arm or credit card, this is the 21st century. Food and service horrible as hell. read more

McDonald's - This asshole slammed the window in my face and said systems were down and would only take cash to do God knows what - Fast Food Near Me - Enterprise, Nevada

I have never written a review on Yelp but I am so frustrated I feel the need to. I get to the window and my total is $7.12. I handed the guy $12.12 thinking it would make things easier to just get back a five. Boy was I wrong. He entered $11.12 into the register handing me 4 dollars back. Why the hell would I give you dollars to get back more dollars? Clearly that never occured to him, and if it did he just tried to steal a dollar from me....which btw wouldn't be the first time here. I tell the guy in the next window which looked like a manager and he asks me quite rudely "Are you sure you gave him 12 dollars?" I explain to him I normally wouldn't say nething especially for a dollar but it has been happening so many times that all these dollars add up. He takes my change back and returns with 5 $1 dollar bills without saying a word...no apology...no explanation so I leave. It wasn't until I got home that I realized a sandwich is missing from my bag. So not just did they try and short me a dollar from my change they leave out a chicken sandwich. THIS IS THE WORST FAST FOOD RESTAURANT/MCDONALDS EVER!!!! I never get what I order and now my change is getting stolen. read more

McDonald's - Fast Food Near Me - Enterprise, Nevada

We are from Pahrump and always stop at this Mc Donald's have to say they have always been great to us food is good there's only one slight problem the Employees act as if the condiments were coming out of there pay check just now we got a smart comment cause we asked for extra ketchup Relax Guys im for sure its not costing you a dime chill we don't mind paying just give us what we ask for! read more

This place is like any other MCD's locations. The drive thru is pretty quick and my order was ready as I pulled up to the 2nd window after paying. Exactly how a drive thru should be! read more

Do you know how many times I've tried to go to this stupid mcdonalds after 11pm? Only McDonald's this far outside of town and it can't be 24 hours like THE REST OF THEM ARE IN ALL OF LAS VEGAS? read more

Never in my life have I waited at a McDonald's drive-through line for a total of 29 minutes at 3:00 a.m......this is seriously no joke. 3am not 3pm with about 4 to 5 people who were ahead of me..... I waited in line for a total of 29 minutes and cannot leave because the drive-through is small to pass other cars on and leave. NOT HAPPY AT ALL , GET IT TOGETHER, ITS A SIMPLE JOB! read more

Just got home from here. Drive through is terrible. The girl that took my money was very nice. Pulled to the next window and some guy says "here" hands me my bag and closes window. What a dipshit, I realize its McDonalds but still. read more

I wouldn't give a place 1 star if I didn't give them a second chance, but after coming here countless times (it's the closest one to my house) I would say something has gone wrong at least 50% of the time. Literally. Before I leave the drive-thru, I always have to check every thing to make sure it's right. It slows down the line, but I've learned to take this measure since they almost ALWAYS give me the wrong items. Whenever I ask for a plain burger, it comes to me with everything on it. There have been two times I ask for a 4-piece kids meal and they put a burger in it. The most recent time, the person at the drive-thru was so incompetent. I could tell he was new because it took nearly 5 minutes to take my order because he couldn't hear me when I was speaking at a normal drive-thru volume. And as I was pulling away, he said "I think I messed up." into the mic. Like? The employees here are never mean/rude, but the incompetence is so annoying. It's been MONTHS of coming here and they need to work on being proficient in making sure every order is right. I'd rather wait a bit more for them to double-check than for me to have to and come back to get a change. read more

I asked for a CRISPY chicken sandwich and they gave me this South West Salad with Doritos on it or whatever EVERYTIME I always make sure order what I want and they always mess up. Poor service aswell. read more

This is got to be one of the worse McDonald's ever, even surpassing the McDonalds In Hawthorn Nevada! Stopped there two times in two days, I was sick and didn't want to cook or get out of the car. Plus, as a child when I got sick my mother would buy me a Big Mac. Anyway, we stopped and went thru the drive thru, it was pretty quick both times. Our larger truck fit through, so that is a good thing. The first trip, my husband, also sick, drove off as soon as the food was handed to us. I'm all like what are doing? I haven't tried the fries yet! Anyway, the fries were either over cooked,( I don't think so), or cooked twice. The amount of salt was unreal and the fries were cooked beyond crispy. Second trip, the fries looked like McDonalds fries just not very warm, and yes he drove off before I tried one. We get back to the R.V. resort we're staying at and I try my Big Mac, almost no sauce and very bland. The patties also look like they have gotten smaller. The two ladies at the window were not overly friendly but not rude either. If you want a burger just stop at In and Out across the street. read more

Ordered 2 chocolate sundae on a Weds at 11:45am and received 2 mini sundaes instead. I think they have an ice cream shortage because they gave me a kids size. Lol read more

McDonald's - Kids size sundae??? Lol - Fast Food Near Me - Enterprise, Nevada

My wife and I went to the Tire Works in the same shopping center to put tires on her car and figured we would grab a bite to eat and pass the 45 minutes while they installed the tires. This McDonald's has the self ordering screens so it was cool to order through these for the first time. I went to the restroom to wash my hands and when I came out I saw signing that there is a 30 minute limit to remain in the restaurant as well as a sign that reads if you walk out of the restaurant you can't refill your drink. I totally get it and I wasn't planning on staying for longer than thirty minutes or ever refilling my drink but I think that when you spend a lot of money and invest in the physical appearance of a restaurant, don't diminish the appearance by posting pity signage all over the place. I get it, they probably have a problem with vagrants and the like, but there has to be a better way to handle it. It was very off putting. read more

McDonald's - Fast Food Near Me - Enterprise, Nevada

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Such a bad experience. Oatmeal was half cooked and when I drove back up there the manage Melissa didn't even apologize for the mistake. I didnt complain or anything & They looked at me like it was my fault. #WTF read more

Slowest McDonald's on the face of the planet! This place is the antithesis of fast food. 20 min at the drive through window for two McDoubles. It is ALWAYS slow regardless of day or time. read more

Young man Fresco at the drive thru window gave great customer service. Fresh fries too

I just had the worst experience here. Heather and Ally completely blamed me Bc Ally charged me for a different order. Then charged my card twice without even asking me or telling me. And I never received my order. The kid at the second window had no clue what my order was. Ally has the worst attitude! Can not believe the way she talked to me. Now calling customer service , just machines. Apparently Felix is the store manager but yet no one had a clue how to get in touch with him. read more

It's a shame you can't get what you order in the drive thru. This location is so close to our home that we go enough for a quick bite. Tonight, smh....I ordered 2 large fries and 2 order of cookies....nope didn't get it. Got a Large and a medium fry and only one of my two orders of cookies....mmmh...great...smh... I am not driving back to complain. .just wish I could get what I paid for!!! Management : it would be great if I can get my money back or reimbursement next time we come by. read more

I ordered drive-thru and the guy at the pick-up window was extremely rude!!!! He didn't give me what I asked for so I had to park my car and walk back to the drive thru window. I then asked him for it a second time. That's when he had to say a smart remark. But if he would of given it to me when I first asked for it, that wouldn't of happened. He never even apologized. read more

When you try to treat your kids to ice cream and the ice cream is half empty, it's pretty annoying. I asked if they could be filled and was told it's like that bc of the fudge. Really????? Then we had to pull up and wait like 10 min for them to finish filling it read more

Normally when I go to other locations the customer service is bad but this location is so much different! Ruth is a sweetheart and a kind soul. Awesome customer service! Love this location read more

This McDonald's is a joke. For the person who owns this you really need to train the people that work here. I understand if you get 1 thing wrong but to get a whole order is fuckin insane. I'm sure the big boss don't give a rats ass what people right but this get this place together. After all the shit I went through just to try and get a little order right I still left with no drink and no dam ranch that they wanna charge for. Fuck this McDonald's I definitely will go to another one. read more

One does not expect much from fast food restaurants these days however this place manages to provide an even lesser service than the low standards of today. read more

McDonald's - "Onions are so delicious!" A phrase never stated by myself, thus I purposefully request to not have them included. - Fast Food Near Me - Enterprise, Nevada

I visit this McDonald's pretty often because my daughter is picky and will eat the chicken nugget kid's meal. I've never been inside, only the drive thru. Sometimes the wait is long but it's typically because it's dinner time and rush hour. The food we order is always correct and the fries are fresh more often than not. Maybe we're just lucky when we come here because I've never had a negative experience other than once when one of the cashiers seemed exhausted. Everyone has their off days though so meh. Another plus, I've never been told the ice cream machine is broken! read more

They always mess up orders they are slow for no reason food be cold and ordering from grub hub they take 45 mins jus for sum nuggets

Worst McDonald's I've ever been to: always out of everything. I've given it too many tries, I'm done with this place

I would give 'NO' stars if I could. went through the drive-thru. ordered 2 applies pies. told to park since they were out of pies and they would take it out to me when ready. +20 minutes later, still no pies, i walked wearing pajamas (it was already late) to find out where my pies are. everyone inside had a blank look and couldn't believe they forgot about me outside. Got home finally with the 2 pies and discovered, in their rush to give me my order, 1 of the pies was under-cooked. WTF! on a prior visit, found a strand of hair in the french fries. stuff happens, i thought to myself, i would give them another chance since i literally live across the street from this location. that is 2 strikes ... not waiting for a third. NEVER AGAIN! would rather drive 10 mins to the next nearest location to my house. read more

The people who work here are friendly but no matter what time I go, my order is ALWAYS messed up. Literally EVERY TIME I go to this McDonald's, I can expect somehow they'll mess up my order. Please go to another McDonald's. read more

Horrible customer service. Guy at the first window gave me attitude, as well as they gave me a uncooked fry. This is horrible.

Went through the drive thru and this Filipino lady forgot to give me dipping sauce for my nuggets or napkins. So I kindly asked her, how come you guys never ask me if I need any sauce like other places? She said, don't tell me how to do my job. Easy cowgirl! read more

They are very slow at night an every night they say there systems are down,an let people drive through with out taking orders ....