After 30 minutes of waiting for our food. Not only did we not get all our items, but we got one chicken sandwich which half a bun. read more

McDonald's - Sad Spicy Crispy Chicken Sandwich - Fast Food Near Me - Fallbrook, California

It makes sense why this place is a 1 star. Its a ashame this is the only Mcdonalds in this town. The only reason i come here is for the Kids Meal. Im not even gonna count how many times they have mistaken my order. Yet alone not put a single bbq sauce. Not funny when i get home and my kids say "Hey! Wheres My Sauce?" Its funny how simple mistakes like that happen. Employees probably laugh at all the bad reviews, but what can you do right? Well ill still be back for the kids meal sadly. Lol. read more

The food is very good and the beverages are at its normal quality and all the prices are fair but the one thing that I have a concern here is that a lot of teenagers would go in the back or in the middle of the place get on a call and start laughing very loudly making the customers uncomfortable, disturbed, and annoyed also not to mention the cleaning isnt quite the best becuase ketchup bags all over the floor and drinks with fries and whatever but overall if your just looking for a quick not fancy but at requirements place this is the one but try to ignore the problems. read more

I hate coming here but nothing makes me hate it more than the girl with a braid and glasses. She is always so rude & has the worst attitude all the time. I see her & i just cannot believe how snobby she is. She obviously doesn't know manners. Keep her in the kitchen and let someone friendly serve people. She is not it. read more

They charge me for a frozen coke then tell me at the window they dont have it. How hard is it to just see if you have it or not stop charging me for somthing i dont even want read more

This is the worst McDonalds. They have screwed up and left stuff of my order more times at this drive thru than every other McDonald's I've ever been to in my life combined. You owe me like 5 large fries and 10 apple pies. read more

This is the worst Mcdonalds I've ever visited. Do yourself a favor and drive down the road to Bonsal to Mcdonalds off the 76. They are managed much better, better quality of food, oh and they always have items in stock. Whoever manages and does orders at this location does an awful job. Ive been here about 10 times, I've been mildly satisfied once. They are constantly out of all of thier sauces and the food is consistently a sloppy mess, customer services matches the quality of the food. Terrible. read more

I don't usually go to McDonald's but went today to get a quick lunch for my grandson. Since I don't visit often, I don't have the menu memorized. The drive-thru did not have a menu before the order speaker so we didn't know what options were available. When the person in front pulled forward, I was expecting a menu but it only showed the previous order from the other person. When asked for my order, I had to tell the person that I wanted to see a menu -- at which point the menu popped up on the screen. I ordered a Happy Meal with 6 chicken nuggets and apple juice. One Big Mac, one Quarter pounder deluxe, and one large fry (crispy). This came to nearly $28.00 ($27.68). I reconfirmed the price when I went to the pay window. Picked up my order, still flabbergasted by the price, and drove home. The food was acceptable except the Happy Meal was suppose to have apple slices but this one did not. Suggestion: Place a menu in line well before the order station so the patrons can review it while waiting for the line to move and not have to read it at the order station with a line of cars behind. Not likely to return to this (or other) McDonald's . read more

Normally you can count on McDonald's to be consistent with service and food. I can't believe this location always has something not available. If it's not ice cream, there is something wrong with the soda machine. You can depend on them not always having everything available. read more

Nasty! I'm always disappointed when I eat here, but today was the last straw... I got the chicken nuggets and I was really hungry so I got the medium fries. The chicken was okay (mostly, it was still fatty like normal), but the fries were not edible. They were basically raw potato soaked in grease. Absolutely nasty. It ruined my whole "dinner". Even my dogs wouldn't eat it! I definitely won't be back. McDonald's sucks, especially this one. It's too expensive for fast food, considering the quality of McDonald's food. If you're hungry and in fallbrook, try the Greek Chicken place on main st. The food is great, service is great, and it's about the same price as a McDonald's combo. read more

McDonald's - Mcnasty fries - Fast Food Near Me - Fallbrook, California

Well I was looking for some Delicious Soft Serve Ice Cream but as I walked in I was not even Greeted and noticed !! How bad is this !! Not even approach or asked if I needed help !! Just Plain Bad Service here !! I suggest you look out for yourself when you are getting burgers here !! This McDonald's has Poor Service and it shows that the training here is way under par !! How can you run a business like this !! How sad to see !! The lady working the register has no customer service and does not know what the heck she was doing !! A Customer in front of me forgot her wallet and I was next in line and she had to run to her car to get it !! Why not suspend the traction and take the next customer !! But not even noticed and approach !! They plain ignored me and I just left thinking this is one of the worst McDonald's I have ever Step my foot in !! So just an heads up Beware of this McDonald's !! I will think twice before coming back here !!! If I could give 0 Stars I Would !!! read more

The young man at the drive thru window (12:30 on Tuesday) went above and beyond, was pleasant, and got the order right. All with a smile!!! Our new favorite McDonald! Such a rare thing today!!! read more

Don't do curbside. They'll make you wait 20 minutes just for you to go inside and them essentially tell you they forgot about you

I just experienced multiple rude employees at this restaurant all over a 6 piece happy meal with substitution for Spicy nuggets. The manager and another employee was so adamant about telling me no that they left me in the driver thru until other cars starting honking their horns all over a small happy meal request. The manager needs training and so does the employees at the window. This is the 3rd time I've experienced an attitude with their employees here. We are all just getting off work and no one wants to deal with petty childish behavior from McDonald's. Ridiculous the way these girls are acting today! read more

Not sure what is wrong with this particular franchise. We drove thru yesterday and ordered a chicken sandwich and quarter pounder plus we ordered 1 happy meal toy - toy only. When we got our bag with food the toy wasn't inside. We asked server and she called the manager over who disappeared for 4-5 minutes, finally arriving to show us the receipt. The cashier had pushed the button for toy but for some reason it hadn't registered so we weren't charged. All of this took approximately 5 minutes, meanwhile there were 5 cars lined up behind us waiting. When I pointed out that she should have just thrown the $1 toy in the bag, as it was their fault rather than hold up us and the 5 other. Customers she said oh ok I'll do that just a minute. By that tim ewe were so frustrated we just left. When we arrived home the buns of the chicken sandwich were both burnt. Perfect ending to a bad McDonald's experience read more

Extremely disappointed but it went away fast. Crew not know to listen. I ordered one meal and had to repeat several times. The manager intervened and resolved the problem providing me a free meal for the trouble and will improve next time in communication. Thank you for taking this matter seriously .. read more

During this Covid period this place has been a sweet spot for drive through big drinks. Diet Coke, light lemonade. Look forward to it almost daily. All for just $1.00 served by extremely courteous and cheerful employees. read more

This is a very average McDonald's. There is always a wait and the food quality is average

Every single time I come here they say their ice cream machine doesn't work. If that's the truth they need to get this fixed. It's happened so many times! It's ridiculous, this is the only McDonald's in town. Please fix this issue read more

Very disappointing.. ordered a simple fish sandwich.. the bread was hard and very chewy.. it had to be very old to be that harden. They tried toasting it to cover for its staleness.. people don't buy from them. They apparently don't care enough to provide fresh food to its customers. read more

If it's really that big of a pain to clean an ice cream machine then get rid of it. Drive thru girl lied and said machine was down, checked the tracker online and the status was up. (checked 6 mins ago-updated status) Do better! yes read more

I just want to give a 5 star yelp to a key team member Eric my morning order taker and cashier. Just the other day I went earlier than normal and he was not at his station. My orders are simple and I expect that its just correct. Well others are not as great, my order was repeated at the speaker but incorrect at the window. It caused a delay in the line. I value my time but I also value great employees of businesses. Its a team member like Eric that keeps me going there. Thank You Eric and keep up the great work! read more

Staff is always friendly. Weather at the drive thru or at the counter, always good customer service. Today in particular they were super busy during lunch hour and still friendly and efficient. read more

Ok in general McDonald's is just ok, but you know works when everything else is closed. The food and my soda from this location were honestly disgusting. The soda had a weird taste and my tongue felt funny after a couple sips. The fries were super mushy and tasteless. The quarter pounder was UNDERCOOKED. Staff was nice enough but if you have even basic requirements for edible food, definitely avoid this location. read more

Almost EVERY TIME I've gotten food here for lunch they have been DISGUSTING! Last few times I had throw away most of my meal. I forget about how crappy they are so I've gone back. The chicken is always dry and rubbery or burnt and overcooked. The MANAGER and her look-a-like ASSISTANT MANAGER SISTERS have been running this new Mcdonald's location down to a very poor, unprofessional, and uneducated level (they barely spoke any ENGLISH), and practically running the show at the brand new restaurant. I should have taken pictures of all my meals! After all the food is the only reason why we go to this restaurant. BEWARE of them keeping your receipts as well, for suspicious reasons. Fallbrook is a very small town, it must be hard to find a decent "Mcdonald's" cook. Why can't they just follow the basic few steps from the Mcdonald's MANUAL?! So funny that their minimum wages went up, but they still can't perform the decent level of work required for the positions they applied for. It's just McDonald's for G sakes. So very annoying to see this go on. Actually, I still might drop in once in a while to check up on them and take pictures next time. read more

Very busy morning. Even though my order was cooked wrong 3 times the associate was sincerely apologetic. Even waited for me to check it without me asking. A+ McD on service! 4 stars for service. Minus one for the cooks mistakes read more

I went in the drive through. Was told to pull off to the side to wait for my order. I went inside because it took so long. I got my order and was missing one of my Mcchickens and I told the manager and she looked at me and said you only ordered one but because you waited so long I will give you another. I walked away from waiting so long. Looked at my receipt and I did order two. Horrible service. They need to get it together. read more

McDonald's - My receipt - Fast Food Near Me - Fallbrook, California

Went in ordered a cheeseburger kids meal with a water. Received tap water instead of the bottle and they charge $5.19???? For a kids meal???? They are nuts!! read more

Trash. Little girl had an attitude and sucks at telling the customers about the menu. All the employees are rude and forgets a simple order. Don't know if she had a bad day. But someone needs to check her before someone else does. read more

It's McDonald's and you get what you get with them but why does this fallbrook McDonald's have to be such higher prices on happy meal than all of the other ones in Temecula? At the very least they should be equal in price. read more

The store manager, Maria called me and profusely apologized. Very nice lady. Extremely sorry so I give her 5 stars for her way of dealing with things. The problem is that I was really sick yesterday and today. I will not go into the details but I was too ill to work. This is bad. It could have turned out worse. People can die from food poisoning. read more

McDonald's - Tough as nails and as old as the establishment. - Fast Food Near Me - Fallbrook, California

This place was more than terrible tonight. Took about 10 minutes to get through the line to get to the window to get my food only for them to not know which order I was , and then make me wait another 10 minutes for my food . So frustrating . It's called fast food for a reason!! read more

This Mc Donald's is the worst I've ever been to. The drive thru is so rude and condescending! They rarely get the order right then blame you and ask you to pull forward. There is one lady in particular who acts like a bully and so unfriendly. If there was another McDonalds in town I would never go back. I am considering driving to the one on Olive Hill just so I don't have to deal with them... Terrible service, the worst customer service... Need to train new staff how to act... read more

I've been going to different McDonald's and recently I've been driving to fallbrook because. The kids love it and so do I . Great service and everyone friendly , Mellissa was such a sweetheart and very helpful . read more

Trash ass service !! Lil blonde girl working the drive threw need to get it together. Waited 15+ mins for my drive threw order , pull up to pay/get my food nd they dont even remember what i orderd! Tryed to put the order in after 15 mins naww dawg that ish was supposed to b ready lol.They wanted me to wait another 15 mins naaw im cool took my ass to taco bell .where the drive threw actually is efficient read more

The only McDonald's in town and they never have anything in stock. They run out of beverages, pies and the shake machine never works. I ordered my food and they couldn't print me a receipt at the drive thru. The drive thru is a little rude and was on the phone talking while serving me. So impersonal. They printed me the wrong receipt. I'd rather eat at another fast food place if needed. Worst McDonald's ever. read more

I saw the evening news how there was so much ice in their coffee drinks that it misrepresented the actual coffee you were receiving. Three sips through a straw and you had a cup full of ice left over. McDonald's changed things and less ice was put into the cup. When finished, there would be about a quarter cup of ice left. The coffee was cold as it was supposed to be and you were not left with a cup full of ice. That went on for awhile but this McDonald's is back to the old ways. Three sips and I have 3/4s of a cup of ice left. I always liked McDonald's for their consistency. It was the same at every McDonald's. Not at this one. read more

McDonald's - McDonald's excessive ice issue was fixed after exposure on national news. 3 sips and this much ice is left. This McDonald's doesn't get it. - Fast Food Near Me - Fallbrook, California

Staff are friendly enough, but I don't know why they put up with that negative group that take up roost with a cup of coffee and opine loudly -all-day-long... If you've been here more than once, you know who I mean. read more

Worst service ever. But again I'm not surprised since it's McDonald's. Honestly I don't even really come here anymore due to the HORRIBLE, HORRIBLE service these employees give. Anyway, I went because I just wanted food and something quick. We get there through drive thru, whoever the young man with light colored eyes was taking our order took forever to finally take my order, then when I went to the second window he tells me they're not taking card? I mean if you're only accepting cash at least say it while I'm ordering that way I at least know if you're just wasting my time, I can go somewhere else. Also, I believe it was very unsanitary and unprofessional having a girl walking around where the employees are, in just her regular everyday clothes. Whoever is in charge of this McDonald's should really learn how to their job because all of this is ridiculous. This isn't the first time they have been horrible, and I suggest if they cannot do their job correctly, which isn't that difficult, they should consider looking into other jobs. As for me, I will be most likely be contacting someone higher so they can finally get these kids to do their job right. read more

Love the employees at mc donalds keep it up, I love how friendly n clean they are thanks for always making my time good while we dine in or drive tru with my kids love ur kids meals specially ur ice cream!!! read more