The management at this location is really bad. They need to learn how to treat their employees. The employees are always getting yelled at and mistreated. Really hope the employees speak up for themselves. read more

Just don't ever do curbside, if their system is down, you'll just end up waiting until you get fed up and go in or leave. No signs or anything, just a waste of time read more

Been coming here for two years it's always very crowded and very busy, but despite that the staff are always very friendly and very quick to get you your order restrooms are usually very clean Play area could use some cleaning only complaint!!!.. read more

McDonald's - Restaurants and eating area - Burgers Near Me - Glendale, California

One of the worst McDonalds locations I've been to. Saw one of the employees with her hair completely down while working at the fryer. Terrible customer service, always forgetting something in my order. I would suggest coming here if you are down to drive back and forth to this location because they forgot something in your order. read more

This location is falsely advertising that they have fried apple pies. The manager said they don't sell them at this location, even though they have this sign posted: read more

McDonald's - Burgers Near Me - Glendale, California

Worst McDonald's ever... their service is horrible and their ice cream machine is always down! It's like get a new damn machine it's been like this for years and it's 5 minutes away from where I live but somehow they haven't managed to get their ice cream machine fixed ... it's like they do it on purpose in something considering they're so miserable from their lives. Corporate do something about this I'm sure you see the reviews! read more

got my order wrong, I payed extra for a single patty pounder w ketchup and pickles when I asked for none. they also took another 10 minutes just to give me my drink when my food was ready lmao read more

Damn lazy workers! If you ask to confirm if everything is in the bag, They will look you in the eye and say "yes, everything is all there". But as soon as you get home, something is missing. Lazy asses! read more

Went this morning for breakfast for the 1st time this morning, the guy at the drive thru taking my order was nice and friendly but the girl that gave me my order sucked with her no customer service skills. No friendly good morning, hi nothing but her dry ass personality! Great customer service is what makes your customers come back, customers are what pays your paycheck doesn't it? read more

I'm gonna yak I'm gonna cry pt. 2... maybe it's just not my night, but after being denied boba at boba bear, this McDonald's didn't have chicken tenders. I'm livid. The moral of the night has been, CALL AHEAD BEFOFE YOU GO ANYWHERE. Does McDonald's have phones? I'm looking into this... read more

Might be the worst McDonald's I've ever had. Looks like a bunch of kids who don't want to work there and the burgers are served SUPER MESSY. Feels like I was served trash. You think the prices go up and you get what you pay for, but it's a sloppy rip off get some real food elsewhere read more

Worker Araceli had such great customer service! Amazing to see such a great worker go out of her way through drive thru to help me with the mobile app ! Pleasant experience! read more

This is probably at least the 3rd time this has happened. I sent my hubby to get me an order of large fries (pregnancy craving I guess) ...and literally this is what I get when I open the bag!! Made it even worse that the fries were cold and stale. Very disappointed...I honestly think they are told to not fill them to the top. read more

McDonald's - McDonald's Large Fries - Burgers Near Me - Glendale, California

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I came in for national French fry day and the cashiers all insisted you MUST have the app! Wtf so if you're poor you're sol! Screw this place! read more

The place it's a disaster, everywhere you look there is trash and dirty, specially the bathroom, horrible stinks in there, there is this employee call Adrian, whom I reported my observation and he was very deceiving about the issue, or he just didn't care, by not responding and just shaking his head as letting me know that it's what it is. read more

McDonald's - Burgers Near Me - Glendale, California

This review is for the last time I came here. Ordered 2 for $4 mc muffins but they charged us for 2 mc griddles. I didn't look at the receipt (stupid me). Also got 2 sundaes, 1 chocolate and 1 strawberry. They gave me 1 strawberry and 1 caramel. The caramel sundae was only filled up about a little more than half way. Disappointing! Came here again tonight and they got my order correct, finally. I used a coupon for a free 6pc nuggets with a purchase of $1 (excluding tax), the dude was having a hard time and he said the coupon didn't go through for some reason. He called the manager over and he honored the coupon anyway. I was going to give 2 stars but because my order was placed right and the manager still honored my coupon I'll give them 3 stars. read more

I've been going to this Mc Donalds for a long time. They are typically fast but tend to forget to give me something I've ordered. For example two different times I got home and found out that I was missing fries. It was too much of a hassle to go back for so I left it alone. I learned to check the order before driving away. Today I went and I had to wait quite some time to get my order (10 minutes). Of course it doesn't help that I was in a hurry so I didn't check my order before driving away. I get to my destination and they didn't include three items in my order! I was livid! I had to go back. But they had the nerve to ask me for a receipt- which they never gave to me. All I had was an order number. After arguing with them over the phone they finally agreed to give me what I paid for. read more

They need a whole new staff. Slow workers!!! They take forever to take out the food and they're just talking in the back and no one is helping each other out read more

There are 13 cookies in a tote. That's how McDonald's used to see their cookies. So I asked for a tote. The guy says he can only sell them in packs of 3s and 1s. So I said that's fine. Just give me how many you would normally put in a tote. And he said I can't do that sorry. I don't know what that is. It's 4 packs of 3 cookies and 1 pack of 1. And he said I'm sorry I can't do that either. ‍ I also asked if they could fresh bake them and when I got to the other side he didn't tell them that either. Just have patience when you come here. So much patience. read more

I came by the drive through on Thanksgiving Day at around 5pm and never had I ever encountered such sweet employees!!! Holy smokes LOL I mean I know this is just a fast food place and all, but usually all the Mc Donald's I have gone to, many of the workers seem as if they hate their lives. But the coworkers who were working here were so welcoming. We only spoke to them for a few seconds and they were the sweetest teens that greeted us with a warming smile and they didn't forget to wish us a happy thanksgiving! :) too bad not all Mc Donald's are like this. read more

If you don't update your signs its false advertising and its illegal. You have to honor the lower price you have displayed. read more

McDonald's - If the sign says it you have to honor it - Burgers Near Me - Glendale, California

Maybe the key to enjoying McDonald's is to go once a year. My fish filet sandwich, fries, apple pie and beverage were delicious. I'll wait another year and have it again! read more

pay attention to what ppl order im missing 1 patty, it's midnight and I jst got off work & ya'll rob me 1 patty read more

McDonald's - Burgers Near Me - Glendale, California

There systems are supposedly always rebooting and can't accept orders...so annoying it's 2022 get new systems.

Drive thru can be a bit annoying at certain times like 430-5 but what I really like about this one is that the always double check and repeat the order, I haven't had a wrong order or missing items yet. Sometimes they do mess up the ice vanilla latte, but it's always the new people or the people later in the night. read more

Ok. So where do I start. Play area is cool but let's just say it's not clean !!! All of the tables were not clean. The touch screen were disgusting. I went inside to ask for sanitizer wipes since it was empty...looks like it's been empty for quite some time. The manager acted like it was a big deal. He asked an employee to grab it from storage. I went back out to play area. Manager then came out to put them out. I walked up to him and said thank you at least three times with no response, just an eye role and walked away! Then I took my son to the restroom and it was even more disgusting. I think this place needs new management and someone who can keep this place clean. The soda machines also leak. Not impressed at all!! read more

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this place is generally pretty good for a late night snack. the ice cream machine is usually "not working," which seems to be a common theme among most McDonald's. the customer service is *almost* always great, with the employees taking my order saying hello and thank you (pretty standard stuff). one employee I encountered named Julian - who worked the drive thru speaker and first window - was rude and seemed miserable. no hello, no thank you, no goodbye. all we customers ask from McDonald's these days is the bare minimum and this employee couldn't even do that. luckily, the employee who gave us our food (forgot his name, sorry!) was pleasant and friendly. read more

This review is just to let y'all know something's is wrong with the soda machine the sprite I just got is flat af and tase like carbonated water but I know it's rona time and y'all are probs short staffed so no big deal, just wanted to let y'all know so you can fix ittt thanks for the chicken nuggets read more

Came to this place I really did not like how the maneger and co-workers just think the job is like a playground I think they need to be a lot more profesional to know there is customers in the restaurant I am so mad cause I order chicken sandwich and I got really bad one looks like the just had made all day just dump in grease again the person makes the food needs to have some training to make the food better was very bad was not very happy with my food I told the maneger about it he exchange for a Big Mac but was also very bad never got my food like that before was oil comping out sandwich i think I don't wan come here again read more

McDonald's - My order was very bad - Burgers Near Me - Glendale, California

BROOKE! BROOKE! BROOKE! BROOKE! BROOKE!!!!!!!!!!!! Honestly, Brooke made our night! She gave us extra Oreos (unless that gets her in trouble, in that case she didn't) read more

Great fast food restaurant. Kids loved playing at the Play Place Structure. I was assisted by Justin and he took 3 separate orders and all were good. Will definitely be coming back here. read more

McDonald's - Great Play Place Stucture for our two kids. - Burgers Near Me - Glendale, California

The girl that was in charge of handing out the orders in drive though on may 25 at midnight was super rude and inconsiderate. She was about to hand me the wrong order but when I told her my correct order, which was just a cheeseburger, it took almost 20 minutes. Instead of apologizing for the mistake and long wait, she hands me the bag without saying anything (like asking if I wanted any sauces to go with it). I don't know what's up with this girl's attitude but it was truly disgusting. read more

If you like rude employees that cannot bring it to their vocabulary to say a simple "thank you", this is the place to go. Great job management!! Then again, why would you expect anything different ...? I do like how rude the employee was at the drive thru. You deserve the Employee of the Year Award for rude recognition. Keep up the great work!! read more

I've been through the drive thru a good number of times. They do a good job. They're always pretty chill and good to us. On occasion they'll mix up an order but I think it just depends on staff during certain shifts when someone is new. Not bad. It certainly doesn't bother me since they always fix it when mentioned. The interior is pretty nice too. read more

Never been inside... Never ate food here... I've been in the drive thru too many times though... too too many for my own good... what you ask for?? ICE CREAM!!! I love their soft serve, I love the M&M McFlurry... I like their frappes.. Extra whipped cream please! THANK YOU!! =] They have two sections for the drive thru, that doesn't make things faster since its still one person taking both ordered.. and they usually almost NEVER hear what you said the first time, and you have to repeat yourself... The people working can get really cranky sometimes, but who can blame them they work at McDonald's!!! read more

They're always out of stock of something! I have been here twice, and both times I walked out empty handed and dissapointed. To Management: Please look over this estableshment. It's doing very poorly compared to other Mcdonalds. read more

I was hanging out with my two friends on Saturday night and they both asked me to drive them to McDonald's for ice cream-based desserts. We arrived at approximately 11:45pm, and I ordered a Reese's McFlurry for one friend and a Hot Fudge Sundae for the other friend. They were both very excited to enjoy these desserts. The girl at the drive-thru mic then told me that they couldn't give me anything involving ice cream; not even shakes, because "the ice cream machine locks at 11:30." We've been turned away for ice cream late at night before, but this is the first time someone actually explained that it was because the ice cream machine locks at 11:30. I asked her why the ice cream machine locks at 11:30, and she didn't know. This leaves me with one big question. Why does the ice cream machine at McDonald's lock at 11:30? Does this serve a purpose? Is it every McDonald's or just this one? When does it unlock? Or was this girl just funning with me? Aside from this, I like this McDonald's. It's decorated with lots of artwork depicting the original McDonald'ses of the 60's or whatever, as well as some odd but welcome astronomical imagery. But I can't give them a perfect score, because their ice cream machine inexplicably locks at 11:30. read more

I have not had very good luck at this location- I can see I'm not alone on this. The last time I went, they made me wait in my car off to the side for 5-10 min. for my order. My chicken nuggets were under-cooked. How hard is it to cook chicken nuggets on a timed fryer? Seriously? Other times have been good experiences. It's the inconsistency that really gets me- making for a sketchy experience all around. read more

Too slow service. I cannot spend a lot of time due to work and tried drive trough. It took extremely long time and too much of my nerves. The customer service is not about this location. Worst experience. read more

oct 11 2021 7:22 pm, ordered thru drive thru, the guy asked me to park on the reserved 1 parking lot to wait for mocha frap, after 15 mins, I called and the guy said , they're still making it. wow. I kept on calling but yea I ate my food without a drink. Im in rush to go inside and complain, but please if you dont have the drink just tell me I can just order a different one. I spent almost 30 mins for this. End up driving to be home without a drink. read more