If you go through the drive through, you'll get good service but don't expect the same inside. You'll wait and wait for someone to come take your order. Not what I expected from a franchisee claiming Christian values. read more

steer clear of this mcdonald's because if u don't go inside and wait longer and look if ur food is right.. it won't be right. 90% of the times i've been here i've been disappointed on how they mess up every order. The large fries are filled up to the size of a medium and the burgers are never made right or nevertheless u get no burger or fries and it's forgotten!! read more

Absolutely the worst McDonald in Jefferson county they mess up the order every single time I've been there and every time I say I won't go back but I find myself giving them another chance because they are so close to my house. Well im saying it for the last time!! I definitely will never go back there again!!!! Do yourself a favor and go somewhere else! I wish I could have given it a minus star. read more

I like this location. Pops up in the mid of nowhere Haven't had Big Mac for years, so we stopped by here and it did hit the spot! Food was served as good as old times. :) read more

McDonald's - Big Mac Meal & Double Cheeseburger - Burgers Near Me - Hillsboro, Missouri

I'm with the majority on this one. Slow, unorganized and extremely rude young manager. Definitely not a "fast food" experience. When you finally get the food, it's not good. Coffee and soft drinks are ok. I avoid when possible. read more

If you want to repeat your order literally 8 times pay for extra things you didn't even order And get your food messed up to where you can't even eat it Or they dont even add stuff you order to your order This definitely is the best place to go! read more

McDonald's - A receipt and a messed up burger - Burgers Near Me - Hillsboro, Missouri

As bad as this is to say best place to get breakfast in Hillsboro. The two independent businesses in town cant be bothered to get out of bed at 8:15am. Lol. Food was hot, fresh, good. Coffee piping hot. Best mcdonalds ive had in a while. read more

The fries are raw mine has the bad spot on it like on the potato the tables are dirty the floors are dirty the customer service sucks and did not get what we ordered. read more

See all

This McDonald's, like so many others, is very hit and miss. Sometimes it's great (you know... for what it is), and others it's pretty awful. The service and staff seems to turn over quite a bit, but we generally have been treated well and gotten decent service. The speed of service can be extremely slow, even with multiple ppl standing around doing nothing. read more

Food was not prepared as ordered, bottom bun felt like it had been setting out for a week, complete hard, fries cold, manager Sarah complete unhelpful took an attitude immediately would not even look at the food read more

Prime example of people just not caring about their jobs. Almost all the tables were dirty, several drinks were out, out of lids in the lobby, and order was wrong. This is the closest location to our house and everyone we stop here it's the same. Maybe it's my fault for thinking the next time will be different. read more

Took way too long fella just gimme my chicken sandwitch like dang how hard is it fella

Worst McDonald's I've ever been to. Teenagers not interested in doing their jobs, not paying attention, horrendous wait times. Food is subpar. Would not ever recommend. read more

The worst McDonald's I have ever been to. It is always slow to get your food and then it is cold. It shouldn't take 30 minutes to get FAST food. read more

This place is the absolute worst. Manager was hiding in his office while two other people were also trying to complain about slow service and messed up orders. We sat in line for 30 minutes and they couldn't tell us when the food would be ready. Definitely not fast food. Employees were clueless college/HS kids who can't be blamed for the lack of leadership shown by this location. If you're passing through I'd say keep moving... read more

So you all got more money to make everyone else pay more for EVERYTHING! Then you got more and more pathetically slowee and slower and you want me to round up too!? BS! read more

If I could give this 0 I would. I understand staffing is difficult due to COVID and I am very sympathetic to that. This has nothing to do with being short staffed and everything to do with workers present that don't value the role they have. We've been here 4 times over the past 2 weeks. Each time the orders are incorrect and we have to wait longer or go back in to get them corrected. Today, we waited 30 min AFTER they had our money to get our order. It was not staffing as we could see one girl standing around and stacking plates?!?! Why- When you have 20 cars in line and no one is moving? She showed no desire to help her drowning coworkers. This is not the first time we've observed this from this particular worker either. The question is- where is management? Because this location appears to need more oversight. read more

Come here if you want "sit-down" restaurant wait times for McDonald's. Food is alright. People were nice.

If you like to wait forever in line for cold food then you've come to the right location. You're lucky if they remember to pack your entire order. I don't understand how this location is still open for business. read more

Over all, very poor and slow service. Drive through is the worst I've ever experienced of any restaurant. Always make you pull ahead (even if there is no one behind you) and then don't keep track of who parked where. To the point, the workers have to continuously have go to multiple vehicles to try and figure it out. And don't even bother for dine in. For the most part, they completely ignore you, to try force you to use the kiosk. Unless of course, you're a friend and know one of them. read more

Good food and nice workers. Everyone was wearing there mask. There was a bit of confusion over the drinks but overall great service!

Super friendly staff especially having to work on a day like today, (Icy roads and impending winter storm). The food was hot and fresh. My kids were super happy about their happy meals (3 different kinds). Happy I stopped in on my way through. read more

The worst McDonald's around. Messed up my order twice after waiting 30 mins. How hard is it to get an order right with the most simple things!! Won't be back will drive extra for people with brains read more

Nope...just nope. Cold fries. Less than friendly folks working the window...and there was strange black residue on my burger. I don't expect much from McDonalds...it's fast food....but my two experiances were similar and subpart. read more

I live in Hillsboro and have a strong dislike for this restaurant. In the last couple of years I'm not even sure how many times they have gotten my order wrong but I can tell you it's wrong more than it's right. I'll drive to Festus or Desoto rather than go there but with kids that doesn't always work out and I end up regretting my decision to go to the Hillsboro Mc Donald's. 2 weeks ago went there for breakfast and ordered 3 big breakfast with hot cakes substitute bacon instead of sausage. The screen showed sausage so I made sure to tell her it was supposed to be bacon instead of sausage. I saw sub bacon pop up on the screen and drove to the window to pay but the person in front of me paid for my meal so I didn't look at my receipt. Pull to the next window get my food check it, big breakfast with bacon no hot cakes. Look at my receipt it says big breakfast sub bacon. I get the lady at the windows attention and tell her what happened she turns and talks with the manager then turn to me and says I'll have to charge you for another big breakfast to offset the difference , I don't care at this point. I pay it and I'm asked to pull forward. 15 minutes later a different girl brings me a bag and apologized for the mix up. I look in the bag it's another big breakfast no hot cakes with sausage. I stop the girl before she walks away and explain everything, another 10 minutes later she finally gets me 3 orders of hot cakes. Tonight I was working on a home project that pushed dinner late, didn't feel like driving to another city for food and I'm let down yet again but this time it's from a raw burger. If you happen to go there good luck. read more

McDonald's - Raw burger - Burgers Near Me - Hillsboro, Missouri

took way to long for my food it's called fastfood not slow food it shouldn't take 30 minutes for me to get my food

This Mcd's location used to be fast and efficient, not anymore. Got a cheeseburger recently and it came WITH NO MEAT! Watch your drive up order. read more

The last several times I have gone I was asked to pull forward to a reserved space. Each time they did not bring out my order. I had to go back in after a 20 minute wait. Today I refused and three employees screamed and cussed at me About their ticket times. I understand that this system is supposed to help move the line along, but I am unwilling to wait an HOUR for a cheeseburger. Get it together. Who treats customers like this? The second I started recording they changed their tone immediately and said, "Well our manager will tell you the same thing". Completely incompetent. The only reason anyone still goes here is because it's a rural area without any competition. Management needs to train better, hire better, and be present. read more

It's McDonald's, what do you want, honestly. Food is typically homogeneous and service is usually on the slow side.

I walked into the store just before 11 am today. No one offered to take my order so I put it in electronically -- my first time. I had no idea my food would not be prepared until I paid. I was standing around waiting for my order -- no one offered to have me pay. Not sure what the employees thought I was doing just hanging around. She said she didn't see me!! :) Thank God I finally asked to pay early just to speed up my time, and I was then informed my order was not started until I paid. Anyway, a few minutes later, I was given my order. You would think a hamburger this early in the morning would be fresh and hot. Well you will probably figure wrong at this restaurant. The McDouble meat was luke warm, one patty slid to one side of the bun and the other patty slid to the other side of the bun. The bun was stale and dry, not fresh and moist like a bun should be. This was my second chance for this restaurant. I will not be going back. read more

EVERY time I go to this McDonald's I have to drive back to get what I actually ordered. This time I got a burger, fries, and a coke. When I got home the coke was nothing but carbonated water. I drove back to tell them and was told "We don't have coke today." THEN WHY DID YOU SELL ME A COKE?! By this time all my food was cold and they basically just told me to kick rocks and eat cold food with no drink. If you run out of a product DON'T SELL THE FREAKING PRODUCT!!! read more

This establishment has gone down hill immensely as far as management. Me and my friends came in ordered some things and then a few mins later the manager came up to us and started accusing us of driving through the drive through and cursing at the window people. We told her that we weren't those people and had other friends there that could back us up. She kept persisting and kept telling us to leave her restaurant. After countless times of us going back and forth she said that she was going to call the cops so they'd could watch us on tape going through the drive through and arrest us or something. We waited for a while and eventually just said, screw this place and left having the worst experience at McDonalds ever. Don't go to the Hillsboro, MO McDonalds unless you want to be shooed out by the manager then be pursued by the Police. read more

Being used to the great McDonalds in Festus visiting the Hillsboro location this morning was unbelievable. We waited 20 minutes in the drive thru and moved 2 car lengths. We left and bought our coffee at the station next door. read more

Fries are always cold and ive always gotten mild food posioning. The prices have gone up too. Not worth it!

The worst service of any McDonald's I have ever been at left at drive through because they forgot they pulled cars up. When I went in to see what happen. The statement well we didn't know you were there read more

Be careful to make sure you get exactly what you ordered! There's many times I look in my bag and I either have someone else's order or mines messed up. The sweet tea is almost ALWAYS old. This is also somehow one of the most expensive McDonald's around. read more

Just visited this facility here a little bit ago. I had my usual egg mcmuffin and a soda and my sister was with me and she had the biscuit egg and her soda. Food was perfectly done. This was a top notch experience. The facility was excellent. Bathrooms were high tech and exceptionally clean. The staff are just fabulous! Very courteous and friendly. We both agreed this was our best McDonalds experience ever! We are from the city of St. Louis where there's plenty of Micky D's and its ALWAYS a completely, shall we say, "DIFFERENT" experience. I did call the store n spoke with management to thank them. read more

The McDonalds in Hillsboro is a joke! We go there every Sunday for breakfast and they mess up our order every time! Not to mention, while we are ordering we have to repeat ourselves several times before they finally get it right. And then when we receive our food we are always missing something or get something different than what we ordered! If I could give negative stars I would. The only reason we continue to go there is because it's the only place that has breakfast our kids like. Some serious training needs to happen with the kids that can't handle a simple task. I can't believe they get paid to be that inattentive! read more

I live in Hillsboro and if I want McDonald's I drive to Festus. This doesn't fix anything because the Festus locations are owned by the same people but at least I get what I order and if I stay an eat it there I don't have to deal with all the flies. Seriously I've been inside the Hillsboro location after local events with friends and family and it's teaming with flies. I don't know how people put up with it. So if you're dying for a Big Mac and nothing else will do...do yourself a favor and take the drive to the Festus location. read more

your lucky if you get what you ordered through the drive through. always che k your bags before driving off, or you will be making à second trip back. read more