We stopped here expecting typical fast food.. Were…read morepleasantly surprised that the dining room was open, clean,, staff practicing social distancing. To top it off, awesome customer service and good food!! Taco- tastic!

They always screw up my orders or just straight up leave food out. Like they left lettuce on my…read moretaco that I asked not to have lettuce on. Then they didn't even put my quesadilla in the bag

Stopped quickly. Very slow. Workers took their time taking orders.... Actually quick taking orders…read moreto get caught up. Food was hot for a quick breakfast. Now to hope the employees have washed their hands. NO gloves being worn. Easily visible. The facility did appear clean, tables were clean and the soda condiment area was stocked and in order. Employees do better. Get your gloves on!!!!

fresh food and not that long of a wait for how busy they were. Very nice I had to ask for three…read moredifferent things and they were Nice the whole way through

I don't check-in at fast food restaurants, but this experience was so awful that I wanted to leave…read morea review. The manager (didn't catch her name, on duty at 1:00 4/3) left the team during the lunch rush, announcing "I'm outta here!" She then proceeded to fill her drink, blocking the area from the paying customers. When she was done, she spent more time blocking the area while chatting with a friend. Also during this time, another employee stepped in front of me to get a drink, laughing with the manager. Horrible leader, terrible behavior. I ended up having to get water because the sodas were so "over-syruped" that they were undrinkable. They were out of unsweetened tea, which is what I ordered. The fries were undercooked and didn't have any salt on them. The standout if the restaurant was the 4-piece chicken nuggets; they were pretty standard. The floors in front of the cashier, drinks and all the way to the bathroom were filthy. They were so greasy that customers had to watch their step. The women's bathroom was out of toilet paper and the garbage can was overflowing. I really hope the local franchisee sees this review.

Ordered on the app and got curbside. Food came out SUPER fast!!! The food was hot and fresh so was…read morehappy, especially with the chocolate chip cookies which tasted like they just came out of the oven. PERFECT!!! One problem was that they forgot the ketchup packets and shorted us a couple ranch packets. No worries since we were still in parking lot. That type stuff happens and to be hones that was first time my app order has been wrong.

If you happen to be around this area and want a reliable, inexpensive option for food, this is a…read moresolid, Tex Mex style place. I have a high spicy tolerance and they brought out a special salsa, peppers and a sauce for me. Orders: El Gordo Special ($13.25): grilled shrimp, roasted red peppers, lettuce, avocado, rice. The shrimp was plump and grilled well. Chori Pollo ($13): grilled marinated chicken topped with cheese dip and Mexican sausage, served with rice, guacamole salad and tortillas. This was pretty good! The Mexican sausage paired well with the chicken. Chimichanga with beef ($4.25). The size and amount of meat? This was a steal. Less expensive than some frozen food options at Trader Joe's and Costco. Margarita, 12oz ($3.99). Not bad for the price. Beef street taco ($3.50). Okay, this is the one item I can compare to options in California and definitely had better there

Waiter was unfriendly and arrogant. Ambiance was nonexistent. No music. Outdated decor. Food was…read morenot very good at all. Total waste of time and money.

If you live within 10 miles of this burger place in Sullivan and you have not been, you're an…read moreidiot. If you go and do not get the Jam Burger, you're a total idiot. It's that simple. We live between Angers, France and Durham, North Carolina and are driving across the USA. This stop to eat local was beyond good.

Service is always great Food is good but the catfish is…read moreamazing You get greeted the minute you walk in the door and told goodbye when walking out..great hometown feel

The food is amazing. I stop Everytime I go to st Louis. Staff fun and happy. They will fix it like…read moreyou want it.

Food was amazing! Manager on duties was very friendly and…read moreaccommodating! We were headed back from a long trek through the ice storm that had hit the area south of that area. Would definitely recommend and will visit again if going through the area. Facility was very clean and cozy!

I love the food here and I really like the staff they are extremely helpful and kind the staff…read moreworks the hardest and fastest

don't go here if you have a will to live, even the health inspector says so. literally used to be a…read morem*th house servin fries on the side. there might be someone working and they also might take an hour to get to you. when they get to you, your mozzarella sticks won't have any marinara, everything will be cold, and you'll get 40% of what you ordered.

This location deserves more than 5 stars! I work right next to this building so I get lunch here…read moreregularly and they always have consistently good food. Kind and considerate staff!! Will always recommend this location to people

Great service and easy to get in and out! I only got two small items they were able to make it…read morepretty fast and the lady that was in the window was super friendly. Can't go wrong here.

I had a very disappointing experience at the drive-thru with Tabitha. I was ordering a chicken…read moreflatbread melt on a regular tortilla instead of the flatbread because the order was for a client of mine who has a disability and specific dietary needs. Tabitha laughed during the interaction and made the request unnecessarily difficult. When I asked to clarify her name, she confirmed it while laughing. That behavior was completely inappropriate. I later spoke with Kristen, the shift manager, who explained that the general manager has been addressing the team about not being able to accommodate this particular request. I understand that there may be limitations on what the restaurant can modify, and if something truly cannot be accommodated, I am willing to accept that. However, I have personally spoken with management before, including the Union manager and the Washington manager, and was told that ordering this item on a regular tortilla could be done without a problem. So it is frustrating to suddenly be told that it cannot be accommodated without a clear explanation. If there is an additional charge required to make the substitution, that would be understandable as well. What is not acceptable is allowing an employee to laugh at a customer who is simply trying to obtain an appropriate meal for a person with special needs. Even if the request cannot be fulfilled, it should be handled professionally and respectfully. The issue here is not simply whether a tortilla substitution can be made it is the way the situation was handled and the lack of respect shown toward someone with a disability and dietary needs.

Jimmy Johns has been open in Union for about 10 years., and I've always ordered delivery. They…read moreare pleasant and friendly when talking with them on the phone. The food arrives quickly, looks appealing, and is tasty. They pay close attention to special requests such as no lettuce, extra mustard, or add onions. ​ In ten years of delivery, there have only been two goof ups. The first, a coke was delivered instead of an unsweetened tea. Within 5 minutes after calling, the manager himself deliverd an unsweetened tea. The second, a bag of chips was left out if my order. After calling, two (if I remember correctly) bags of chips were delivered immediately. Not a bad track record for 10 years of service. This has to be the best sandwich shop operating in the Union/Washington area.

I used to eat at a Jimmy John's every day or two. I had burned out and it had been 5 or 6 years…read more My GF's son in law suggested stopping in after a fun day at the park with his 4 year old. The 4 year old loved this place, so that was good enough for me! I had the JJBLT with cheese, coke and bag of chips. In true JJ fashion, it was ready when we drove up to the pick up window. They can sling together a sandwich faster than anyone! It tasted delicious and now I'm craving them every time I drive by one. This location had friendly staff and the huge order for four had no errors.