They serve uncooked chicken! Beware parents please inspect their food before they eat it read more

McDonald's - Uncooked chicken nuggets! Parents please check food before allowing your kids to eat them - Burgers Near Me - Houston, Texas

I couldn't believe this they initially forgot 2 orders of nuggets called they said they were closed but I could come get them I chose to wait I proceed eat the rest of my food the burger had a pinch of sauce and a few shreds of lettuce I barely had fries and the chicken sandwich wrap was for sure old and stales I'm appalled really I couldn't believe it this location really shocked me and left a disappointing taste and impression I'm so sad this was the closest location after a long tiring day especially being as hungry as I was and still is. read more

McDonald's - The driest burger I've ever witnessed. - Burgers Near Me - Houston, Texas

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It's really disappointing when you only ask for one sauce with your nuggets( sweet and sour) and I get home and it's every sauce name except the one I asked for .....got 2 tangy bbq 2 hot mustard and 2 spicy buffalo . read more

the fries were barely salted and wasnt a good experience the lady had a hard time ordering our food

i've just ordered a Large Ice cofffe in here, but they gave to me a small size. and then, i immediately asked them about that. A guy in counter said: " that's a large size". I am speechless read more

McDonald's - Coffee - Burgers Near Me - Houston, Texas

the most dissatisfying burger ive ever gotten from mcdonald's first off i didnt even pay for a double and thats what they gave me anyways, as soon as i opened the box the bun was smashed like it had been pressed down with a hand, no pickles or onions on the burger just one squirt of ketchup honestly just need to shut this location down its ghetto the service is terrible, the employees dont care but im too hungry after my 13 hour shift to even worry about it read more

McDonald's - the saddest burger ive ever had from mcdonald's - Burgers Near Me - Houston, Texas

Shut this store down it's ghetto and unfit to be a business running restaurant. If could give no star I would. I brought a chicken sandwich at 6:04 and didn't receive it 30 minutes later (6:34). I told the worker behind the counter and she went to the back acted like she was doing something and came back to the front empty handed. I received the sandwich at 6:48 and it was not fresh or was below warm and the lettuce in the inside was brown. Please don't eat here save your money. read more

This location did the kids meal right finely one that know their job... the guy wish I had his name it was a younger guy should be in management !! read more

McDonald's - I will come back to this one - Burgers Near Me - Houston, Texas

I literally had no wait when I ordered a drive-through. The man that handed me my drinks had the amazing personality. Then he asked me to park. I have waited 15 minutes for two double cheeseburgers and two small fries. To me this is beyond unacceptable it's called fast food for a reason not slow food read more

McDonald's - Parked - Burgers Near Me - Houston, Texas

This place has gone down hill since the past year (2019) they seemed to have a good manager back then. We came here & several vehicles left the drive thru because of the fact that they had you waiting for 5 minutes before saying hello (rudely at that fact). Then we pulled up and home dude swiped our card and said it was declined, we literally had to tell him to swipe it again cause he did it wrong, he then swiped it and what do you know, it worked. He handed the receipt with attitude and didn't even say anything. The night manager (who the employees acted like they didn't know their own managers name) seems to remain anonymous at the time. I get being over worked but they literally had several people in the back working, so how does it take 5 minutes to get someone to answer the drive thru? This is why I recommend the McDonald's on Jones rd, they always have better staff. I have worked minimum wage as well. however, I've never been a shit person to customers so idk, maybe it's a work ethic thing. read more

Ordered 6 nuggets. *WAITED 20 minutes literally lol* Don't come here. Guess that's why I should have checked the reviews... read more

The McDonald's was busy, but the ice cream was really good so is all the food products. read more

McDonald's - Waiting to get ice cream - Burgers Near Me - Houston, Texas

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This place doesn't even deserve a full star, the workers are absolutely terrible. Waited in the drive thru for about 20 minutes just to finally get up to the window and be told that they're only taking cash at the moment. When I explained to the worker that information like that should be said before someone orders she replied with "ok so what?" I would recommend going to the Mcdonalds a mile and a half away near Willowbrook Mall, completely different service! read more

We ordered them through door dash, ordered a 20 piece spicy chicken nugget, got ten regular nuggets and a grilled peach. Idk if their employees were trying to be funny, but this place needs to fire them or just shut down completely. read more

McDonald's - Fruit - Burgers Near Me - Houston, Texas

To only ay hello after not answering your drive thru for 2 solid minutes and get rude with my wife when she ask if your open??? Not smart. You didn't even earn the 1 star but required to click on it to tell you how horrid your customer service is. Fix the speaker no one answers and teach the. How to answer the 1 drive they speaker that works. And be real careful catching an attitude with anyone. Way to allow you employees to endanger their own welfare by not training basic customer service. Corporate should take this away from this lazy franchisee!!! I will drive further from home to not deal with complacent owners when so many are struggling to find business. Goodbye and enjoy your ride to the bottom. read more

If you want to drive home with half you order missing this is your McDonald's. Such a shamE I was talking good on them for the frappe machine working. I had forgotten how good those are too much that it made me forget to check my order even though I felt it was light. I should of trusted my gut, and you should too. (The shake was poorly blended) read more

Had a quarter pounder, large fries, and chicken nuggets, and a small Dr. Pepper. It was quick service and the young lady was very polite and professional. I went in at 10 pm. I was craving some burgers and chicken nuggets and maaannnn they gave me more than enough buffalo sauce. Good place good people. read more

Went in to see if they had the latest happy meal toys for my children (of course they needed all of the Toy Story collection) and the wonderful ladies at the counter this afternoon were eager & happy to help. Customer service 100%! Thank you so very much for helping to make their day and mine! Wonderful employees you have working there. This will be my go to McDonald's from now on. read more

I don't know how this place is still open. I came by at 10:30pm and tried to order a quarter pounder with cheese only to be told they can't cause they don't have meat. Wtf! read more

Great service and good food. Nicely decorated with a great play place! If they mess up on something they'll make it right and they have family events every month which are super fun for the kids! read more

Horrible service. My younger brother went there and witnessed 2 cars ahead of him leave because no one was there to serve the costumers. It specifically says in the store website that the hours for Saturday end at 2 am He was a full two hours before closing time so there is no exception as to why I was not served. There were two employers that were inside the establishment. Instead of them taking the time to acknowledge the customers they flat out ignored everyone. Why be seek employment if you are not going to help the customer. I am extremely disappointed. read more

You can find better service at a convenience store that spending your money here. I thought having our trash service destroy my trash can was bad service but trying to order something off their menu board at this McDonald's was horrific. It didn't dawn on me the cars ahead of me and in front of me were pulling off without their orders being fulfilled. The manager whose first name starts with a V was unprofessional, rude and not helpful. Stay at home and cook your own food, stopping here would be a major mistake. Why have a menu board and not allow your customers to purchase the items at that price. I tried ordering to 20 pc. Nuggets, 2 Med Drinks and 2 Med Fries and I was told I couldn't get it for the Menu Board Price of $9.99. read more

This store is a nightmare. Tonight my husband visited at 10.45pm. The store is open til midnight. With customers in line, they shut off all the lights and were laughing at the customers left sitting outside. Terrible and this franchisee should be held accountable for their staff. $15 an hour, give me a break. read more

Let's see this fast food chain restaurant is near me and convenient how ever I rather Drive to the one over by Willowbrok just to Eat McDonald's. This one here off 1960 and Perry has the worst customer service ever and they seem to be out of food just about all the time. It's to the point where my kids have actually said" Mom I bet they are going to say they don't have ice cream or pies LOL and Guess what......you pull up to the Drive thru and they say sorry we are out and the kids and I and wish we would of made the attempt to even stop here. The managers are Rude don't you even complain cuz they will not even want to hear it. So everyone just drive to the next McDonald's where you might just get better customer service and and better experience. read more

Hmmmmm... just shut the place down. Worst service off 1960 . Whoever the the manager or district manager or whom ever is in charge of the operation... you suck and your staff. Who goes to McDonald's and get a McDouble bacon and tomato w/ no burgers. I take a bite and there no burger. Really???? I read the screen my order was right. The label on the burger was right... so wtf! But when I get it from the drive thru and leave think it's good. Nope! Even my bread was bad. Who wtf who messes up bread. That McDonald's. Try calling and the phone is disconnected. Just horrible! Just pass it up... 1960 and perry. Drive down an go get whataburger or Wendy's. Actually don't get no food off 1960. read more

Worst place ever, they take the order then have you park in the pickup area to take over 20 minutes to come out with your order. After they passed it around all other cars asking what they order WTF. I don't want something someone already touched and put their hands on. Super bad customer service employees not wearing face mask or protective gear. read more

The two stars are not about the food. It's McDonald's. This particular McDonald's is in disarray. They do have an indoor play area, however it is so torn up and beat up, I won't bring my kids here again. It seems like the owner of this franchise is not investing any money toward the upkeep of the building. In front of the checkout they have coffee beans laying about, I'm guessing to get rid of the smell. My drink was flat. And tasted awful. There are other McDonald's in town more sanitary than this place. The employees seem to be fairly nice however, and I don't blame them. read more

Just left there ordered two burgers with no pickles and no ketchup both burgers came with ketchup and the ticket on the wrapper even has it correct but both burgers still wrong. i could be a real pain and make a small situation bigger than what it really is. make up something as if i'm allergic to ketchup, call corporate etc. i know it gets busy sometimes but slow down a little and read the tickets carefully. If you want to pay for something you didn't ask for, this is the perfect place! read more

I have been to thousands of Mickey D's in my lifetime, a fact I'm none too proud of however this one is the worst I've ever experienced, bar none. Walked in stood there for 7+ minutes no one including the manager acknowledged us or the people ahead of us in line who clearly had been standing there for over 10 minutes, so we used the automatic ordering system in the lobby (which was extremely confusing and not user friendly at all, especially with the payment). Then proceeded to wait another 5 minutes+ for the manager looking guy to actually take our money at which time ahead of paying we were informed we have no happy meal toys. Well **** we wouldn't have even bothered to come here and worse he could have deducted that from our bill, but instead offered us another cookie, or apple, and they didn't even honor that, or our request for double fries.. My burger was luke warm at best, chicken was cold, fries were barely warm clearly old. Not a clean table in the restaurant, every table had trash or food residue on it, drink area was disgusting sticky and coated in soda syrup, and believe me when I say the bathrooms were even worse. Absolute incompetence on all levels, clearly understaffed, unprepared, and out of happy meal toys and then he could have easily adjusted our bill but instead chose to lie to us. Terrible dirty unkempt store, terrible service/employees, terrible food, frankly left wanting a refund for enduring this level of incompetence and for wasting massive amounts of our precious time. My son's still unhappy he didn't get his mario toy.. never again.. read more

Whatever the "hours of operation" are don't go by it. I showed up in time for the drive thru and they wouldn't serve me.

This further proves my point as to why I don't eat this trash of the fast food industry. The customer service is terrible rude drive thru girl ignored me after I asked for a minute when no one was behind me or in the line next to me. Honking and yelling hello she didn't answer till someone had finally pulled up to the other line and told me to hold on.. You think that shit is worth $15 an hr get over your lazy ass self if you don't like taking my fry order get a better job cause your work ethic and attitude isn't going to get you anywhere. read more

What kind of McDonalds doesn't serve Ice cream? The machine was not even broken, it just wasn't at their convenience. I went today at 11:45am, and asked for an egg McMuffin, and the girl in the drive- thru said, " we aren't serving breakfast". I said, i don't understand when you serve it all day now. She kept arguing with me and and finally after two minutes of back and forth, she said, " we can only give you the sausage egg McMuffin, and at that point, I just said forget it! This is by far the worst service at any McDonald's I've been too. read more

I went to this McDonald's after work around 10:30 at night, I first asked the lady if they still had the mc pick two deal, you know, the one that is advertised all over the radio and tv all the time. Well I asked 3 times if they still had the mc pick two deal going on. For some reason the lady could not make heads or tails of what I was saying. I then said never mind, I will just take a single mushroom and Swiss meal, she said what was that and I said a single mushroom and Swiss meal. She said I'm sorry we don't have a bingo deal. I then yelled A SINGLE MUSHROOM AND SWISS MEAL! And she said I can hear you sir there is no reason to yell. I just drove away. I could not believe the stupidity. read more

Garbage. Went in today for just fries and a kids meal. I was greeted with "Hello ohh ok you're not gonna order" any way after ordering and confirming my order they forget to add my large fries. I was then told to go back around and nobody showed up to the window I literally waited 10min and nothing. Garbage do not go to this McDonald's. read more

Ok me or mrs franchise owner I suggest you get better employees for you're little ole fast food joint I went in on 5 12 20018 about 1 :44 pm and water on a couple of cardboard burgers and I never seen them as people were coming in and getting their food and we waited till 2:30 so we had to get a refund poor service is not good for business but o well never coming back again and passing the word on face book so get you're place doing rite ok read more

Believe the bad reviews...just visited this McDonald's and they were out of chicken nuggets and out of ketchup. Looks like this is a common problem for this location to be out of food. When I got home I took a sip of my Dr. Pepper and it was BEYOND flat, 100% undrinkable so down the drain it went. Never coming to this crappy location again. read more

Got here just after 5 o'clock they inform me that they have no beef! A place that was founded on their burgers has no beef. They also tell me there are no large drinking cups. When I went to get ketchup there were no cups for that, and they didn't have the packets out until I asked. Won't be coming back. read more

Doesn't even deserve one star. I will never go to this one for breakfast. The employees act as if I don't have to be at work like wtf get ur ish straight read more

If I could give no stars with this review I would, the staff at this location is rude. The customer service goes out the window even at the drive thru. We asked if they were still doing the classic deal, the lady who helped us at the pay window said no and the staff working inside are rude. Well pulled up to refund the money and get the deal the staff had previously told us they didn't have. The manager pretended not to speak any English!?! How are you a manager and can't speak the language!?!!! Anyway wasted 20minutes of my life bc that's how long it took to get my money back and then lady who helped me said word for word.. "Here, just go" as she handed me my money back. Never going back to this place. read more