Decided to try this restaurant after Yelp suggested it. The word Halal definitely catches my attention every time. When we walked in, the young man was mopping the floors, but he still greeted us right away and asked if it was our first time. It was, so he explained how everything worked and how to order. I appreciate the help. The ordering process was smooth. While we were looking at the menu, he suggested the Hotline Burger. So, I went with that. My fiancé ordered the BBQ burger. Let me just say, my burger was BOMB. The fries? Really good too. My fiancé said his BBQ burger was just okay. Anyways... I'll definitely be back. Without him read more

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I got a Hotline Jr. The taste of the burger is a little tangy I think because the sauce has a mustard flavor. And bc there's no tomato. I prefer more sweet and balanced. The parmesan garlic fries were too salty. I tried to eat it bc I love fries but I ended up throwing half of it away. read more

The best burger personally in Houston! It's a bit of a drive for us, but we will always make our way to Hotline when we are in Bellaire. After we ran some errands at the Hong Kong Mall, we did a pick up order for Hotline Burger. You do it via phone, and honestly, the service is so quick. We picked it up at the window, already had paid and made it home. The fries were still crispy by the time we got home, and the hotline burger is a classic and super delish. I love how big the burger is and feel like pricing is decent! Definitely check them out! read more

I do not mean to offend this establishment by giving three stars. This venue is far more than what I had expected, being adjacent to a gas station. This truly is a hidden gem, a hole-in-the-wall worth indulging your curiosity. If you are looking to grab a burger and go, this is a great place to do it. This establishment specializes in halal smash burgers, and is a must try to those who have halal dietary restrictions. It even serves beef bacon as an additive, which is a concept intriguing unto itself. The burgers are great quality and fairly priced, I would prefer these burgers over fast food chains every single time. That being said, I would not recommend this venue as a dine-in experience. There are no cashiers to talk to, no drinks but limited amounts of bottled water and canned soda, and extremely limited seating. If these things do not bother you, than the cozy environment is otherwise extremely comfortable. I give three stars because I would rate the overall experience as simply "Good". I however imagine consumers of halal food or frequent passers-by of Briar Forest and Highway 6 to think much more highly of this place than I. read more

Ok so I said I wasn't coming back for a while but I have been multiple times when I'm craving a smash burger. It's great addition to the area, service is fast, order through toast app. Drinks are limited to sprite, coke and water. Inside is clean, and chill, especially the time I go which is like 4pm on any given day. I just came here to update my review and say, I have never had a bad experience! I also got smash fries, and that was pretty good read more

This restaurant is hidden next to a gas station. They provide great and kind service with high quality ingredient. The combo meal is a must here for a satisfaction meal! read more

Hotline Burger - Burgers Near Me - Houston, Texas

Damn I love a good burger...and this was a DAMN GOOD BURGER! We stopped while on a road trip and grabbed lunch. So glad we did! You order on a kiosk inside, easy peasy. The food was fast but didn't taste rushed at all. The patties were packed with flavor and juicy. The right amount of juicy too! Not dried out and not "wet". Just right. The sauce was "chef's kiss" and the fries were that perfectly cooked crispy on the outside and soft potato inside. So SO good! Definitely recommend if you are in the area. read more

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i threw away the burgers!! because the meat was expired and tasted like worms in it and also the fries was soo small with almost no sauce the meat it is not halal at all ig your Muslim please do not goooo!!! read more

Do NOT let the location fool you. Yes, it is right next to a gas station and not in the posh-est (is that a word?) neighborhood. However, it delivers on taste! There are 2 self-ordering stations at the cashier's area. You'll select your menu items, and they start working on it in the kitchen once you pay and submit your order. I appreciate the simple menu options. I got the smash burger with fried onions/shallots and my partner got the patty melt. Like most burgers and melts, it's a bit greasy. The fries are piping hot and crispy. Cajun fries are definitely spicy! It's open seating. My tiny complaint: the tables were all dirty or sticky. A suggestion would be to provide wipes/napkins if the customers are supposed to clean up after themselves... read more

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Small little restaurant in the strip of a gas station. I thought the inside was really cute lol reminded me of GTA vice city. The person at the front was really welcoming and helpful and let me know how to order so the service was great. I love that they serve halal meat. The burger was okay! I felt like they just slapped the meat on the grill and didn't season properly but it wasn't terrible. The smack fries were decent as well, I'd probably come back and order regular fries. I'd rate them 6/10 overall read more

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I ordered the smash burger with the grilled onions. It was tasty and priced accordingly. The fries are not great. read more

Hotline Burger - Yum - Burgers Near Me - Houston, Texas

Little Hidden Gem! Ordering is like a kiosk, you use the screen to submit your order then its made fresh. The burger had the crispy edges, and the patty hangs far over the bun! the fry portion was top tier. Even had the nostalgia bag fries to eat. Highly recommend, and the cook was very nice and let me try the other sauces. The spicy bbq goes great with your french fries read more

Hotline Burger - HOTLINE BURGER - Burgers Near Me - Houston, Texas

This burger joint is pretty good! We love the staff and enjoy the ambiance here. It gets busy but everyone gets their order's accordingly. I recommend you try their burgers sometime. read more

Hotline Burger - Burgers Near Me - Houston, Texas

Hotline - 8/10 - $9.49 - Decent burger. I didnt think the meat had much flavor tho and was also a bit burnt in my opinion. Patty melt - 7.5/10 - $9.49 - Good but i wasnt a big fan. Tasted kinda bland. Smack fries - 8/10 - $5.49 - I really like these except for the onions on top. The fries were crispy and the sauce tasted good too. Garlic parmesan fries - 8.5/10 - $3.99 - The fries were really nice and crispy. The flavor was good too but i think it was too salty for me. Hotline burger was a decent spot but i think theres better spot for burgers out there read more

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Great burger from this hole-in-the-wall gas station restaurant. Fantastic burger. It tastes like gyro/shawarma from Halal Bros (at UT Austin) combined with a smash burger. By the way, this is the best smash burger I've had and I'd give it a 9/10 simply because I'm leaving room at the top. I thought the bathroom was a bit dirty, but the kitchen looked alright from where I was standing. Not the best place to sit down and eat. Thought I should also mention the service since so many reviews are bashing them. You order through a touchscreen. I got a smile, and they prepared my burger in under five minutes, so I'm happy. read more

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Why 5 stars? Because this is probably the best smash burger I've ever had. --- --- --- Smash burgers are all the rage, but I have not fully bought into them. I've had some good ones, and some meh ones. But THIS one was as good as it gets. If you like Cane's sauce, you will love Smack Sauce. It really is the perfect condiment. And when paired with a perfectly cooked smashed patty, it's hard to imagine a better lunch. I also ordered some smack fries, which are loaded with a bunch of stuff, including the aforementioned smack (crack) sauce. Guess what? They were also amazing. The only bad thing about the meal is that I felt like I could have eaten literally twice as much. Part of that was because the burger wasn't very big, and part of it was that it was so amazing that I didn't want it to end. It's located in a parking lot with a gas station. When we walked in, there were no people inside, including employees. Well, the employees were in the back. There were two iPads set up for customers to order on, so you don't even interact with anyone until someone comes out with your food. Honestly, it's probably that way, as it's on you to put your order in right and the business doesn't have to pay for a cashier. I live nowhere near here and have never been in this area before, so I will probably not be back, but that's only because of geography. If this was anywhere near my house, I would be a regular customer for sure! read more

Hotline Burger - SMACK FRIES - Burgers Near Me - Houston, Texas

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The burger and fries were solid. The location was dead--though this was also mid afternoon. Employees were half-asleep and my glimpse of the kitchen looked--not super clean. A fine fast food place. read more

Just updating to note it's not a Shell station (anymore) but it is a gas station. One of the random ones (not one of the major ones). And it's not in the gas station but attached in that same little building complex with its own wall. Regardless, after eating here multiple times, confirming the quality is still top notch. Mmm those fries are fried so perfectly and the flavor/cook on the burger - top notch! read more

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* date visited: 09.08.2024 * ordered: smash burger and garlic parm fries lacing on the smash burger was lovely but i almost wished there was more flavor or salt on the burger. potato bun is so great, you can never go wrong haha. still worth the price in my opinion but probably wouldn't go back any time soon. parm fries were yummy and battered, hella crispy but fluffy on tbe inside. super casual counter ordering and it's decorated cutely like a little diner? vintage? very fun read more

This burger is always 10/10! Fries always on point. Fast and easy service. Never disappoints. Fav burger in Houston.

This is the best smash burger that I've had in the Houston area. Service was fast and friendly as well. The vibe inside is nice. I will definitely come back. read more

Touring Houston and needed lunch so I checked Yelp, of course! Hotline had great ratings so we took a detour and we're not disappointed. If you like smash burgers you will love these. There is a guy waiting to explain the kiosks if it's your first time. He was really nice and the kiosks was self explanatory. Loved the substitutions. They are on the end of a gas station next to the car wash. There is eating inside and a large TV. It looked clean. Hubby got the patty melt and he said it was really good. They are large! I got the classic without cheese, onion, and pickles. We paid about $20 for both sandwiches. Next time we will try the fries. Try them out when you are in Houston. read more

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So the pros are that the staff is helpful if you're trying to figure out what may suit your palate. Food didn't take too long to be ready. Cons: the place always appears to be closed but it's a poorly done tint job. 5% tint up on they windows. Smash burgers deliver but a heavy on the sodium. The parm fries are also over salted but fried well and perfectly crisp. The interior needs a bit of a tune up and can be made more appealing for patrons wanting to eat there. read more

I used Waze to try and find this place, and it took me to Bellaire, so I would copy and paste the address if you use that platform for GPS. I found out after I got to their current location, that Bellaire is actually their future location, but it's not open yet. I heard about this place from Jazy, and after reading Zain's review, I was ready to try it! Food - I ordered the Hotline burger. And the Smack fries $5.99 - which were yummy, just as I had read in the reviews. They also had two special burgers, Rodeo and Croissant. I went with the Croissant burger $12.99, since I was curious. I belive, it includes a fried egg, pickles, smack sauce, cheese, and the 2 smash patties. I ordered my food to go. Once I received it all, I became scared and nervous it would be soggy by the time I got home. So I just ended up dinning in, and ate the croissant burger in house. I'm glad I did because I don't think it would have held up well on my long drive home. It's uber buttery and rich. The fries and other burger I took home, they held up. Service- was smooth. Good flow of service, which is crucial. Food is made to order. I got to chat it up, with one of the two owners, Thomas. He was front of house and answering questions. He had chill vibes. Wishing him the very best and much success for his restaurant. Would come again if on this side of town. read more

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Funnily enough, both my wife and I got their patty melts (completely skipping the burgers) and we were blown away by how deliciously flavorful and juicy they were. Everything is simple but done right! No truffle aiolis, no foie gras, just some simple ingredients done right. The patties were seasoned to perfection and the toast that held the patty melt together had a satisfying crunch when biting into it that made the meal more memorable. This place is one of those grab and go type places so the service was very quick and friendly and the ambiance on the inside had that cyberpunk-like feel to it. Overall, would recommend this spot if you're looking to get some delicious, mouth-watering smash burgers. read more

My wife and I needed one more night at a Hilton to retain our rewards level so we selected a hotel on Hwy 6 just north of I10. We wanted something to eat and knowing Hilton and Grubhub have a partnership (no delivery fees) so we hopped on the app. Looking for a good burger and Hotline came up. I Yelped it and saw good reviews. So we placed and order. Easy on the app. Hotline just has hamburgers and fries. That's it. They have two sizes, jr and regular - the jr has 1 patty and the regular has two. We both chose the jr patty melt (I added jalapeño relish to mine for a lil kick) and split a thing of plain fries. Food arrived faster than promised - nice. Food was still hot - nice. The melts were big. My wife ate maybe half and me a little more than half. Lots of flavor and the "smash" sauce is really good. Fries were crispy. Next time I'm in the area, I want to go inside and try something new. Very good. Lots of food. Forgot to take pics. Later. read more

First and for most, this place has been popping up in all of my feeds on IG, FB and Yelp, and I get it, I now know why I had so much FOMO when it came to this place, but it hands down DID NOT DISAPPOINT!!! I was finally on this side of town, and was able to swing by on my way home, it was very easy to find, and is attached/next to a gas station. I love the neon signs and decor that they have in the place, because it just brightens up the whole vibe. They had some great music going on as well, which was great to jam to as we waited for our meal. Upon walking in, we got there right after it opened, everything was super clean, and looked very inviting. I was greeted immediately when I got in and the guy asked if I had ever been in and told me how to order. Even though I'd never been here, I knew exactly what I was going for! This place is cashless so you order everything on a kiosk, which is super intuitive and easy for anyone to use. Even though the menu is limited to how many items they have, they still offer selections for you to add or remove anything you don't like from the burgers or speciality fries. I ordered the Hotline burger and my son got the kids smash burger with cheese and only mustard, and then we shared some smack fries, and oh baby oh baby!!!! Where does one start when it is all soooo good! I'll start off by saying that they give you your food in a paper bag and the burgers come wrapped in paper, as well as the fries in a paper box, meaning everything is recyclable! Who doesn't love that. The Hotline burger was sooo good and so fresh! It was piping hot when I received it because they don't make it until you order it! It was a huge double stacked burger and the crisp from the smash covered edge to edge! the cheese was so yummy all melted and gooey and then topped with just the right amount of smash sauce, onions and pickles! The fries, oh the fries! I am so glad we ate there because I would've gotten in a car accident trying to eat those and drive! The fries were topped with cheese, onions and the smack sauce, and it was just enough. Not drenched so that the the fries were still crispy! Whatever they are slinging those fries around in to season them makes them have the perfect crunch and texture along with that great sauce! 10 out of 10 for me, and I love love burgers. I wish there was one closer to this side of town for me, but I will not mind making the drive to have that again! Oh, and quenched our thirst with a strawberry fanta which really just brought it all together and nailed the whole meal! read more

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I maybe spoiled by the free water at other restaurants how ever Hotline you have to buy bottle water there. Other wise I would have given 5 Stars for this place. You order from the touch screen and then you enter your telephone number to let you know when your order is ready. They are known for their smash style burgers. and very Miami Vice decorations. The burger is very good and the price is good. They were given your food in the brown paper bag even you are dining in. The ranch fries are very good too. read more

Hotline Burger - Ranch fries - Burgers Near Me - Houston, Texas

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I'll be back next week, tomorrow if I were driving out here. The service is ok, you place your order on a kiosk and within 10 minutes someone brings your food to you. The restaurant has a nice decor which is Miami themed. The burger was amazing. I added beef bacon and swapped American cheese for Swiss cheese. I believe I down played the burger by saying amazing.. it was phenomenal. Burger was cooked to order along with the fries. I selected ranch fries which uses a dry seasoning. They were delicious! read more

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What a greasy mess!! Sooo delicious. If you want a responsibly price fantastical burger, Hotline is a good choice.

Loved this burger place! The smash burger was almost perfect. Everything inside the burger worked well, the sides were crispy, and so were the fries. The service was alright considering there was only 1-2 people there, but it did take a decent amount of time for the food. Just FYI the place only has a few seats inside, and it's on the side of a gas station. I took a star off because it was 17$ for a small sandwich, fries, and a drink... which would be understandable for a full size restaurant or maybe a bigger sandwich, but not this. If you are craving a smash burger and don't mind the slightly higher price, check this place out. read more

Hotline Burger - Delicious smash burgers - Burgers Near Me - Houston, Texas

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My friend invited me to try this place out. Smash style burgers are one of my favorites. I love the nice crispy sear you get on the thin patties. This place is next door to a gas station, but don't let that deter you from trying it out. The interior isn't much to look at, but there is seating available if you prefer to dine in. This is much more of a to go place. The menu is small, straight forward and simple, and ordering is done entirely on a screen. My kids burger which is essentially just a single patty burger was tasty, and I enjoyed their signature sauce that came slathered on it. Definitely worth a try if you're a fan of smash style burgers! read more

Hotline Burger - Kids burger - Burgers Near Me - Houston, Texas

I was on instagram one day and came across hotline burger's page because someone on my feed had checked in there. I was so fascinated by the whole concept - especially with them being halal, that I immediately started following them on ig. I found them to be a little far from where I live but after seeing them repeatedly on all of my friend's ig pages, the FOMO became real. I finally caved and decided to make the drive. And omg, it was so worth it! They have a smashed meat burger. I did not really know what this type was until I started doing some online exploring before I came here. Apparently what you do is "take a big handful of minced beef, loosely packed lest you'll end up with a beef-puck, and then slam it down onto a very hot, flat surface (cast iron pans work perfectly). Then - and this part is key - smash the mound of beef as flat as you dare with a spatula." Thank you, google. Upon entering, the first thing I noticed was that they have a self ordering station. This is always a bummer for me because I never know what I want from a new restaurant I am attempting to try but thankfully they have a pretty condensed menu so I didn't really have any issues with ordering. There were a couple of folks working behind the counter, not really working the register and they were able to answer some of my questions. Anyways, I ended getting the Hotline Burger which is two crispy beef patties topped with their smack sauce, grilled onions, cheese (slice of American) and pickles. Along with this I got their smack fries. They do not have fountain drinks so I had to get a bottle of coke. The burger tasted great. It was what you would expect from a burger of this type. I have had this type of burger a few times before and I am usually not a fan but that night, they made a convert out of me. The beef patties and cheese combination with the hearty drench of the smack sauce all goes together so well. You just want to keep eating it one bite after another. And then there were the smack fries. OMG!!! The fries were sooo good!!!!!! They had a slice of cheese melted halfway on top with their smack sauce poured all over the top with a hearty dump of grilled onions. Bite after bite I wanted more and more. The trick is to mix it all together and really make sure that all the cheese and sauce covers all the fries inside the styrofoam box. I am just so glad that I decided to make the drive. This is a great option for anyone who is a carnivore. But also a great option for a lot of the Muslim community because although there are a lot of halal options available, the food usually lacks the oomph that you will definitely get at Hotline Burger. read more

Hotline Burger - Burgers Near Me - Houston, Texas

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Food was really good. Service was also amazing. Got the regular burger and the patty melt burger . The sauce was also good. 10/10

Meh, I honestly wasn't impressed by the burger. It initially smelled fishy so that wasn't too alluring. I got the jr burger and hot fries. I'd rate it 6/10. It wasn't bursting with flavor. read more

Came here for the hotline burger, but boy did the fries stole the show!!!!!!! It's the yummiest, crispiest fries I've ever had. I would comeback here just do the fries! Fair price point and good tasting food compared to other smash burger places. Love the simplicity of ordering on the kiosk and getting my food. Will try the patty melt next time and of course will be getting the fries again! read more

Hotline Burger - Garlic parmesan fries. Very crispy! - Burgers Near Me - Houston, Texas

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"And I know when that hotline burgers, that can only mean one thing" I am so glad to see this place opening back up! They use to be in the conservatory Downtown and now they are in a little strip with a gas station next to it. This is a win-win as the burgers are cheaper (and bigger) due to the assumed lower cost of rent. There is a minimalist approach of no cashier. There are two screens at the counter that you use to order, and you pay and take a seat until it's ready. I HIGHLY recommend putting your phone number in because they don't call your name out when they bring your order. You are just looked at like "are you gonna come get your food or what?" I opted for the hotline burger with fries. The fries are the perfect level of crispy with a flaky exterior. The burger patty is perfectly crisp with that sweet, sweet Maillard reaction. The buns are so buttery and soft. This is how a burger should be and I will be coming back! read more

Hotline Burger - Hotline Burger - Burgers Near Me - Houston, Texas

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The food is always fresh and tasty!! I love the regular burger and ranch fries. The owner is always very nice! Love the music and atmosphere too! I'll always be back :) read more

Hotline Burger - Burgers Near Me - Houston, Texas

Smash burgers seem to be all the craze these days, and there is no shortage of restaurants doing it in Houston. This spot has been popping up on my social media feeds for awhile, so I made it a point to check it out while I was on that side of town. I saw a few of my trusted fellow Yelpers give it high praise so I knew I was in for a treat. This spot is connected to a gas station and was easy to find. I walked in during lunch and I had the place to myself. A gentlemen sat on a stool behind the counter and told me to order at the kiosk. Later on he was a little more friendly as he roamed the dining area to see how I was enjoying my meal. The self ordering kiosk is user friendly and easy to navigate. The menu is fairly small, which to me isn't necessarily a bad thing. They have four burgers and a couple of fry options. I went with the Hotline Burger and substituted jalapeno relish for the pickles. The upcharge for that seemed silly to me as I just took out one topping and added another like topping. I went with regular seasoned fries for my side. The food came out pretty quick in a brown paper bag. The burger wasn't pretty to look at, but that's expected with a smash burger. The burger was done to perfection with the crispy, caramelized edges that gave it an extra pop of flavor to the already perfectly seasoned beef. I believe American cheese should be the only cheese for burgers so I was happy they used that on here too. The bun held up well with the sauces and relish. This was a really good burger. The fries were nice and crispy and seasoned great. I washed it down with a bottled coke. I do prefer a fountain drink, but not a big deal. Overall, this place stands up to some of the other spots in town. I would come back if in the area. read more

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My mom and I came here to try the burgers! Miriam was super friendly and kind. The inside of the restaurant was very clean. I loved the burger and their smash fries! Highly recommend checking them out! A+ :) read more

Hotline Burger - Burgers Near Me - Houston, Texas

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