Went through the drive thru today. Ordered a cheeseburger with NO onion & fries. The fries were limp and barely warm. So I pulled around and walked in. The employee offered to get me another fry - which I sampled in front of her - and they were the same- limp & not hot. She said "I don't know how long those have been sitting there." Another drive thru customer came in with the same issue with fries. I asked the employee to fry up a new batch. Which she did - and then we were both in our way. I was halfway to my destination when I got the cheese burger out and found it was loaded with onion slivers even though the sticker on the container clearly said "NO onion". What a hot mess! read more

McDonald's - Onions on a NO ONION order - Fast Food Near Me - Kokomo, Indiana

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I ordered two double cheeseburgers and a chicken Big Mac. Not only was I MISSING one of my sandwiches, but they gave me a single cheeseburger in a Big Mac box instead of the chicken Big Mac. Usually I'd understand but it isn't even close! Plus the restaurant didn't provide a receipt OR ask if I was using the app so I can't provide my feedback online. Management, what are you doing? read more

If anyone would like to open a McDonald's in Kokomo, IN please feel free none of them past 8pm can make you food.

Stopped about 2pm today to get an iced tea while I was traveling through town. I didn't eat. This McDonald's, and I hope it wasn't a fluke, appeared to be one of the best run ones that I have been into in a long time. All the employees were in uniforms with hats on, especially those preparing the food. I have found that proper hair restraint (per health code) is getting more and more rare. There was a new employee on the register she had a trainer right next to her helping the whole times. Many times now, you have a new person with no one helping them. It was decently busy, but they were definitely embracing the 'clean as you go' mentality. As an old McDonald's manager, I haven't seen a lot of the very positive things that I saw today in a long time. With the ever expanding and contracting menu it has to be hard to keep up with everything, but this crew seemed to being doing a great job. I hope that the next time I stop in for a drink it is just as good!! read more

Man taking our order was very friendly, made us fell like he was glad we came. Order was up by the time we got our drinks and was fresh. Dining room was clean; only 1 table looked as if it could be wiped. read more

Recently I've noticed all the friendly staff this Mcdonald's is bringing in. They are personable and always smiling. They always brighten my day a little! read more

The food I get at McDonald's. Is grilled chicken wrap love it! The grilled sandwich is good too. read more

This McDonalds has never lived up to proper McDonalds expectations. My family has gone here numerous times, and every time we ordered something we were given less than what we paid for. For example, once we ordered three large fries, but we received three small fries. Also, on another occasion, they failed to give my bro his drink. We always have to go inside to correct their mistakes! My family should not have to waste our time fixing these basic mistakes that the staff shouldn't have made in the first place. It's too bad I can't give this McDonalds 0 stars. Highly disappointed. read more

By far the worst McDonalds I have ever been to. It took 25 minutes for me to get 2 kids meals and 2 adult meals curbside. I would not spend another penny of my money at this location. To boot, I ordered a quarter pounder with cheese ketchup only and it came with pickles and an attempt at wiping off the mustard. read more

The staff are never at the windows, they always have less menu items then all the other ones in town and the staff sound and act not totally with it. The lady at the cash window tonight sounded very intoxicated and yelled to the cars behind us. (Not sure if she was intoxicated or not. But her speech and actions sounded like it. You could not understand her over the speaker. She could've just been tired because she is the ONLY employee there tonight. There was 1 car parked outside and I couldn't see anyone else through the windows.) Overall, worst McDonalds in town. Terrible customer service and very, very long wait times. I used to work at a local McDonalds (not this one) and I have never seen anything like this. Terrible and I hope this gets fixed. read more

I asked for a Coke and they gave a Dr. Pepper. I hate Dr. Pepper. Give me a Coke when I ask for a Coke and it's an easy 5 star. Would recommend going to the other one a mile away, thank you. read more

Cash only most of the late night. Very slow. Order is either messed up or forget to give straw or napkins. Late night workers blair music. I have called corporate no more stopping here for me. 5 mistakes too close together read more

I have given this McDonalds too many tries to give me the proper food, but today was the last straw... i ordered a Double Quarter Pounder, and noticed i received a regular Quarter Pounder when i got to work... Before that, my large fries were only filled half way, and before that, they only put a regular $1 beef patty on my Big Mac read more

After ordering lunch today, I asked to speak with the manger. I found him to be completely uncaring and unwilling to correct the matter, deciding to stand on policy rather than customer satisfaction. Hard to believe this manager would rather have an unhappy customer and a poor review over less than 25 cents. read more

The only reason I give them a 2 is because the employee taking money was so kind. However, we ordered two Cinnamelts in the drive thru and when we returned home we had found they were long past expired. We went the day after Christmas and they were closed Christmas day. We began to eat the Cinnamelts and agreed they were stale and didn't taste right. We looked at the expiration date and they both said "Enjoy by 1:01PM on 12/24/16. It had been nearly 45 hours since!!! They had sat out the entire day before when the establishment was not even open! In shock and disgusted, I called the restaurant to speak to a manager. I was told that the only way they could correct this was for me to return within the next two weeks WITH THE FOOD and get a replacement. Are you kidding me?! I was told I had to save the stale food until I could conveniently get it back to the store and that there were no other options. Mind blowing. I was further told there wasn't a higher up, corporate line to contact, obviously not the truth. Needless to say, corporate was contacted and very apologetic. I hope this issue is taken care of appropriately, however we personally will never return to do business with this location. read more