Always friendly service at drive up up Sometimes difficult to understand the person taking order to you about the order not a problem thank you This Micky D's is much better than most read more

Came into this restaurant with expectations of a fast dinner ordered almost $40 dollars worth of food , asked for some ranch. I was told that they would need to charge me for it at 35cents per packet. Wow!!! Really?? This is how they treat you next they will be charging for ketchup I am really disappointed in this franchise if this store is that hard up for money then maybe start taking food stamps.. as for my order it took about 15 min and no one was really in the store let alone when I tried to get service I had to look for someone to help me, for the money I should have gone to a sit down restaurant like Cinco Demio, or Gordy truck stop . Customer service here really sucks. I would not give them even a single star based on this service. read more

McDonald's - No one around ! When they did show up sorry can't do anything about it.. poor customer service - Burgers Near Me - La Pine, Oregon

Missing condiments in drive thru bag after specifically asking if they were in the bag.

Went to the La Pine location at 10:00 am toe get some fries and a Diet Coke. The server at the register was a brunette, rotund female with a nasty attitude. She quickly responded after I mentioned french fries that only breakfast was served until 11:00am. I explained that ubereats.com claimed that this location started serving fries at 10:00 am. She promptly retorted, "We don't any control over what they say." Very distasteful and unfriendly attitude. I went to Gordy's HST north of them to get me fries and diet drink. Will not return to such an unpleasant atmosphere. read more

Sub-par McDonalds! Most have a basic standard that you can count on when you need to go to a McDonalds. This place is way below the average. The service was terrible and the whole team acted like it was their first day. Very long wait for the food and we kept watching unhappy customers going to the counter for messed up orders. We finally got our food after 20 mins and you guessed it.... The food was awful! The burgers so dry we had to smother in ketchup to eat them. Bad experience all the way around. read more

My food was so good I would eat here for the rest of my life. Cooked perfectly, fries where amazing. Everything was fresh 5 star's... read more

McDonald's - Good nugis - Burgers Near Me - La Pine, Oregon

I never thought I'd be giving a rating of any kind to a McDonald's but here I am. Service? fast, friendly, accurate ( which deserves mass props! ) Food quality? Quite literally, the best Micky D's I've EVER had!!! Fresh, hot, perfectly salty fries. I usually don't order Big Macs, mostly because the added bun is too dry, but THIS one??? Dude.... Whether you're driving through and need to stop, or you're stopped here for more than a minute, this location is worth a potty break and then some! read more

Every time I have ever eaten McDonald's food, I throw up. I have no idea what they put into their food but it's absolutely disgusting. The locations are never accesible. The ambiance is one of apathy as the company loves to send meals to countries commiting genocide, and everyone in there looks absolutely dead as they stare at the phones and eat crap. The service is ok, the poor workers are just trying to do their best. read more

The people behind the counter acted like we were dumb and only spoke Spanish, even though we were speaking English perfectly fine idk why, maybe because were Mexican or something and there's a new guy that barely knows how to use the machine to add our order, it took like 10 minutes for him to get our food and needed help, I don't blame him for being slow, but he needs some help, a lot, the place looks fine but it's next to a gas station so, I don't expect much, it's kinda depressing but it's fine, and they forgot 2 items and got one wrong, I do recommend this place if you like port service and incorrect orders read more

Awesome McDonalds! Super friendly folks working here, Crystal took great care of me and went the extra mile for me a couple of times on one visit! She replaced something that I dropped on the floor (totally my fault and I made a mess to boot, but she was so nice about it). Out of cookies but popped a couple in the oven and they were fresh baked. I'll be stopping by every time I come through La Pine. read more

hung up the phone when I wanted to know if the bigmac was good or not. He didint even respond and I was left hungry for the rest of the day, not going back there. BURGER KING BEETTER read more

Just left. They got half the order wrong. The people there were all pretty friendly but the lady behind the counter touched her hair and then the lids to our lattes. And none of the breakfast sandwiches that we ordered had an egg on it!??? And yes we ordered the ones with eggs. (But by the time we all realized the eggs were missing we'd already driven away.) I wasn't going to yelp them until we checked everything in the car and found that the breakfast burritos we ordered (and were on our receipt) were switched to a McGriddle & the extra hash browns were not in there either. I'm pretty sure they mixed up our order with the order next to ours because the two ladies seemed pretty confused which was which. If you decide to try this place, make sure you check your order before you walk out the door. read more

Raw chicken sandwich!!! Gross I unfortunately ate some before I noticed, hope I don't get sick!!! read more

McDonald's - Just got a raw chicken sandwich, unfortunately I ate some before I noticed, hope I don't get sick!!!! Gross - Burgers Near Me - La Pine, Oregon

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My go to spot because unfortunately we don't have many fast choices! Everything is always fresh and is normally made quickly. And even when it's busy and I have to wait, they are very apologetic and I can tell they are doing their best. read more

Me and my sister went there for water and when we were done asking for two waters they were like "what else" we were "nothing else please" and they paused and told us to pull up and as were leaving they say "we need to start charging for waters" I would recommend for food and beverages but not services at all read more

They were unable to complete the order for lack of chicken products and failed to answer the phone causing the delivery service to cancel

worst mcdonald! the supervisor in charge on the evening of 1/24/2024 was rude, childish and unwilling to fix my order which was all wrong. she would not give me her supervisors name and hung up on me. no wonder the orders are wrong and the reviews are horrible. get some good workers and fire that supervisor. read more

Went through the drive thru to grab a bite to eat. Too hot to leave the dog in the car. Kind of a weird set up for the drive through, the payment window is on the corner, almost drove right by it. Food was hot and fresh. Service was friendly. read more

the service here is horrible. we ordered our food and we saw it was taking longer than usual. we asked a lady and she sighed so loud and we just asked why it was taking so long and she just said I'm doing it hold on and turned around to start making OTHER orders. Keep this in mind people would go in and order food at the kiosk and cashier and they got Their order. then our order got dismissed.. in total our wait time was an hour could've been more if we didn't ask AGAIN for it. we talked to a manager named Martin. He upgraded our drinks and fries but we were still missing fries. the food was good after all but the service was horrible these people are racist. we were all talking Spanish the whole time. we paid to much and for it to get dismissed that's to much don't recommend coming here. read more

The service was horrible. The lady at the counter was painful slow and made multiple mistakes with customer ahead of me. She had another employee attempt to help her. Despite helping her multiple times, she couldn't get the order correct. I decided to use the Kiosk to try to speed the process up and made my order. Afterwards, the machine gave a message that it was not able to process payments and that I had to pay for my meal at the cashier. So I went back to the cashier and she was still trying to help the same lady. Once she finished, she then attempted to help the next lady who was in front of me. After another 5 min, I decided to leave. I spent 20 min in this McDonalds. There were only 2 people ahead of me and still could not get service. What is more frustrating, is other staff knew there was an issue yet they acted like they really didn't care. Will never go there and attempt to get food again. read more

I don't even try the drive-thru anymore, the only time this place is slightly below average is when the manager is in. The employees are nice, but always running around clueless. Orders are always backed up, people coming in from there incorrect order in the drive-thru. I order a fry and a drink and waited 15 mins contemplating just leaving without a refund just to get a mildly warm French fry (you'd think with all the orders they'd be cooking fries like no tomorrow). They should allow people to just make their own food since it'd be faster and actually be constructed well. These people need guidance or maybe just a little training. read more

i have been to this joint several times.. the food is usually ok, but the times and the service are not. I have waited many times well over 5 minutes to either be waited on or served. This is bull when you are on lunch and only have so much time to order and eat. Lately it has been 15 minutes. such sad service for one of the only food restaurants in La Pine. Some days I attribute it to shift change. but it shouldnt take that long to slip another tray into place and switch out head gear. I am not usually one to complain but this bull has got to stop. I think they need new management there or new owners. dont go there if you are in a hurry.. it wont work.. and also they dont even stay open late.. Taco Bell open till midnite.. but not mickeys. too sad.. you know where my business is going. read more

Dont know who she is but the lady working the first window needs to take a customer service class. Being rude to a customer wont get you far lady read more

Connected to a gas station and dirty convenience store. Seemed like a great stop on paper while traveling through...but not so much. Restroom in convenience store was dirty and out of tp. It was taking 10 to 15 minutes to get orders to customers and as most everything else is now indoor dining again they are not. However the food was consistent to McDonalds and hot and the staff was apologetic. The property for all of these things is way to small and not able to manage the number of cars traveling through. Probably best to keep on driving if you are in a hurry. At the very least use mobile order. I used mobile and got my food faster than many that were inside when I got in there. read more

This McDonald's is crap!!! Service sucks, my order is wrong half the time (especially in the drive thru) and there's times where I've been the ONLY person in line and it's slow, and I end up waiting about 10 minutes on for just 2 double cheeseburgers. Some of the staff are really nice, don't get me wrong. But as a whole, this MacDonald's absolutely sucks!!! read more

I would say that this location is less than average. Service is terribly slow regardless of the time of day, especially in the drive thru where we recently waited nearly half an hour to pick up a couple of sodas. On top of that, many of the employees come across as indifferent. I realize that this is fast food so my expectations for customer service aren't incredibly high, but it would be nice if these teens were a bit friendlier. Of course, I'll continue to eat here because I'm a sucker for cheap junk food and it's the only McDonald's in town. read more

The absolute worst McDonalds ever. It's not uncommon to wait no less than 10 minutes for a meal. Ask anybody in town they will tell you crappy attitude crappy wait times crappy food. Just go to Subway. Your body will thank you. read more

Typical McDonald's fast food restaurant. It was a very busy restaurant, but they kept it clean. I don't usually eat at fast food joints, but when you're traveling in the middle of nowhere, you can't be too picky. read more

worse service ive ever had @ a fast food place! just walking in, had the metal cage closed in my face, @ 8pm!!! sat in drive threw for 10 minutes, didnt move. walked into an unlocked door to the lobby just to be told that the lobby is closed, with at least 7 people in the lobby. i wouldnt give them a dime! read more

The reason for the two stars is how the employees were talking to each other. "Did you get the shake lady? Come on you gotta get the shake that's all there is left lady!". And this was almost yelling. They were all nice to the customers and I understand you get close and feel like you can yell/talk how you want to each other, but it will drive away business if y'all don't calm down. read more

I don't eat those only like chicken or ice cream. Every time I order and bring to my boyfriend at work and it turn cold and taste awful. No more order to go best eat when warm. Not same as old time read more

Came through the drive-thru twice, both times were a bit slow but not unreasonable. Food was hot and fresh.

Bad service. Never had a mediocre experience here. Last time I was in, there were two registers open. Only one cashier was consistently taking orders, the other was taking orders and running. After waiting for my turn to order, someone came through the door and straight to the counter. Obviously they knew whoever it was that was working that day. Their order got placed. The cashier then turned to the shift manager and started to ask if they could go on break. I looked around, puzzled as to what just happened, and left in disgust. read more

Its McDonalds. How high are your expectations? They got my order right so I have nothing to complain about. Only eat micky D's a couple times a year. I suggest the Big Mac value meal or the mc chicken Sammy. Frys were fresh and drinks were cold. read more

We went to mcdonalds this morning there was a woman standing talking on the phone her stomach rolls was hanging out below her shirt and she also picked her nose thank god she didnt touch our food or i would have asked for a refund read more

We come to have quick bites and i like their ice cream more than anything else.. we rarely eat here once a while. Its like quicker.. old times more delicious than now .. read more

Ordered a grilled chicken sandwich, the clerk confirmed that's what I ordered when she handed me the bag, and dang...I had a fish sandwich in that bag when I got back to the office...I must be a magician! That's OK though, cuz I'd thought about getting the fish sandwich. Called them up, cuz I didn't really want to drive back over there, they're sending me some coupons for a free meal. Thanks for making it right La Pine McDonalds! I know the kids who work there aren't rocket scientists, but still...it's not that hard to tell the difference, is it? I guess next time I'll check before I leave the window. read more

Shittiest service ever i came through the drive thru at 6:30 am and there was one other car there. The lady doesn't take my order for about 5 minutes so I ask if I can take an order and she tells me to stop yelling at her. I waited another 10 minutes and still nothing happened so this time I did yell at her and left because she's a dumb bitch and McDonalds needs to do better read more

We need a Five Guys in La Pine because McDonald's sucks. They are slow, very disorganized and can't seem to get customer orders correct. I've lived here 3 years and nothing has changed since my first visit. read more

We were not impressed about the service one bit....I ordered a quarter pounder with cheese without KETCHUP. well when we did get our order. My boyfriend handed me the one with the special tag that said no ketchup....Well, there was a TON of ketchup, so I checked the other one thinking they just put the wrong one in with the special tag.. Not the case, they both had ketchup. So I took it back to the cashier that waited on us and said I asked no ketchup but, there is some. she said I'm sorry took it back and told someone this has ketchup on it and it was ordered without.. She said I will have the right one out to you in a minute...WELL, 5 minutes later I'm still standing there waiting for my burger. A second person finally comes by and asks have you been helped ? I said yes I'm waiting for my quarter pounder with cheese without ketchup because I received one with. She said "OH," then walked away, didn't go check to see where my order was..So I stand there for another 3 minutes. Watching all these other orders being filled and orders being taken. Finally the Original cashier didn't have anyone so, Do you think you Could you check where my burger is ?? she just looked at me like a deer starring into headlights, I'm guessing the 3 rd person that finally came over was a shift manager, or lead person.. Again, now this is the 3rd person mind you. So I told my story again. She went over and asked the line "Where is the Quarter pounder with cheese without ketchup?? Didn't hear what they said. But, I heard her tell them I need one stat...By this time 10 minutes have gone by, My fries were cold and when I got back to my table to eat my burger, they just threw huge pieces of onion on it, no mustard and a pickle....Didn't say sorry, or even offer to replace my cold french fries cuz, I had to wait 10 minutes to get the right burger... We left totally discussed with the service.. I will Never go back to that location again... It wasn't like they were shorthanded, They had at least 10 or more people working, they were running into each other running around like chickens with their heads cut off and all the lead or shift manager kept saying is GO GO read more