I dont understand, yeah appreciate that everyone has a different experience. I have gone here 3 or 4 times in the last couple Months. Each time has been timely, friendly, the burger and frys/ rings have been amazing. For that I am grateful and will continue to come back. read more

Very shocked to see the low reviews on this place, every time I've been foods been exactly what I ordered, Hot, correct, in a timely manner! Staff has always been over the top nice and has always been very refreshing! I was in Florence OR and after they rebuilt, Dairy Queen there the staff was horribly rude, would take 20 minutes in the drive-through just for one blizzard food was never correct and always tasted like shit. I only went a handful of times.this store has been absolutely nothing like that and what makes me keep coming back when I need a quick bite after working horses. read more

We stopped here while traveling. I ordered a hamburger with a hibiscus lemonade. The girl taking my order was very rushed and I had to repeat my drink several times. She still didn't get it correct and charged me for a regular lemonade. The "manager" told me I didn't need to have an attitude when I voiced that I ordered a special lemonade. Very poor customer service and would not recommend read more

If I could leave a lower review I would. Straight trash establishment. Management is horrible. Staff is horrible. Food is horrible.

Ordered two blizzards, one was almost like a milk shake but a shake is thicker and the second one was like chocolate milk. What a disappointment for $11.00 not going back there again. read more

Not only did I pay 26.17$ for an order that was absolutely terrible, we opened the chicken strip basket that's supposed to be four pieces and we get four pieces but two of them are outrageously small, the employees stood around when waiting at counter to ask for sauce, they looked at me and walked away this place is absolutely the worst place to go for food i'd go to mcdonald's before ever coming back here. Will definitely be looking into talking with corporate about this because it is unbelievable and i would like my money back read more

I will say one thing about the only Dairy Queen located in La Pine, Oregon. They're most outstanding quality is consistency. Both the restaurant's food and policies are consistently bad. My wife and I visited the fast-food restaurant on Friday (February 7, 2025) at 12:30 pm and ordered two four-piece chicken strips with fries. We both had DQ corporate coupons that we received through the mail, which claimed each meal was a $5.99 special. It had a provision which stated, "Limit one per customer". Having only two college degrees, I still possess enough basic math skills to understand there were two customers (both my wife and I), each having a coupon. However, the young female counter person. Stated that we could not use the two coupons. She stated that the coupons could only be used if each of us submitted a separate order and paid for it separately. I questioned the veracity of such logic since we were both customers paying for both meals together. She referred me the manager, who was eating in a booth adjacent to the north wall, for clarification. When I questioned her interpretation of the coupon, he succinctly claimed that the owners had interpreted the wording of the coupon as "Limit one coupon per purchase" instead of "Limit one coupon per customer". Dairy Queen needs to ensure more generic wording for interpretation such interpretation by franchise owners, quit sending out these coupons, or require franchise owners to follow coupon as worded, without subjective interpretation. Additionally, the fries were cold and grease-soaked, as were the chicken strips. They've maintained their outstanding quality of being consistently bad. read more

It was sketchy and my neg hurts from the curved screen it smelted really bad inside and my pal might get a boo boo from getting food poisoning read more

Dairy Queen Grill & Chill - My neg hurts - Fast Food Near Me - La Pine, Oregon

If I could give negative stars or demerits I would! Dominic took my order .... Yikes! Hope he isn't working if you come by. I ordered a combo. He said , " you don't want cheese," I said ok but I do want everything else. Well expectations were lettuce, tomato and a few onion. To my surprise I got a 25 cents hamburger with pickles and ketchup!!! It did come with a small order of fries ..... but ... And as I was explaining my disappointment to Dominic another patron was approaching the counter to inquire about the bacon missing from her burger. Best advice I can give you .... Steer clear! read more

Dairy Queen Grill & Chill - The very disappointing $8.29 original hamburger combo. - Fast Food Near Me - La Pine, Oregon

This DQ is out of most beverage options: no lemonade, coke products, ice tea. It also took 30 minutes to get our order. Staff up and stock up, La Pine, DQ! My kids said the food is tolerable. read more

Don't plan ahead because there is a better than even odds they will be out of something. The last 6 times I have gone here they were out of items. Some you would think would be staples. Like hot dogs, burger buns, featured ice cream flavors, etc. Yes I'm a slow learner and my wife loves the Blizzards. Service isn't very fast but these days to be expected. Food itself isn't bad, not great but not bad either. Standard drive thru stuff. read more

Not even worth one star 7/10 times the order is wrong or missing something staff is rude and unprofessional Andrew I don't care if it's busy when I spend 50$ on food and your rude to my wife and I then wait that long for crappy your lucky I don't throw it in your face! This is the last time I go to that joke of a restaurant. Highly recommend not wasting your money here. read more

Waited 45 minutes for food before leaving. Asked for a refund and they refused. Had to dispute charge with my credit card company. Avoid.

Ordered 2 bacon cheeseburger and fries, both hamburgers were cold like they were taken out of the refrigerator complained and they took them back and brought back the same ones cold. Won't be going back read more

I went to this DQ in Lapine while I was getting my tires changed so I could have a place to sit and ordered their ridiculously overpriced food only be told I couldn't sit in lobby. It was open and I ordered by couldn't sit at the table. Dont have your lobby open if you can't use it! Plus I bought food that was overpriced and skimpy. AND NO OUTDOOR DINING EVEN THO SHE TOLD ME THERE WAS TABLES OUTSIDE read more

Dairy Queen Grill & Chill - hot fudge sundae with mostly ice cream - Fast Food Near Me - La Pine, Oregon

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I've had dairy queen all over the state since childhood and never have i experienced such poor quality and customer service as this one.(or any fastfood for that matter) I took my kids for cheeseburgers, fries and treated them with blizzards. We pulled right up and ordered our food with only 2 cars in front of us(one at the window, and one waiting) i joined the line. 25 minutes later we get to the window, i pay and they hand me running down the side of the cups, messy, dripping small bliazards for my kids I jokingly said, "good thing you didnt try flipping those!" She said " we dont flip at this location, only some locations are required to do that". I responded letting her know i was kidding, but as i took the blizzards, my hands became covered in melted ice cream. I politely asked that she wipes them down and secures lids on them, thats when all hell broke lose. She slams the window and storms off. Now im sitting there for 5 more minutes, stairing at the closed window when someone else, i presume the "manager" opened the window and in the rudest way asked, "do we have a problem?!!". I explained, that I just didn't want to put those blizzards in my car with them dripping all over the place. She finally hand me the 2 smalls with lids, then she tries handing me my large, it was worse then the other 2. No lid and was literally running down her hands. Again, i asked if she would wipe it up and secure a lid on it. She refused and demanded that she make another one. At this point ive been there for over a half an hour, ive got 3 cars behind me now and still havent got my food. So i hand her back the 2 smalls and ask for a refund. She then refused my refund, and when i asked why, she said its because she already gave me my food. I remained calm and explained to her that I've got 2 small blizzards and just handed them back to you. Now i have nothing and shes refusing to refund my money. So i said fine, give me the food then and i wont ever be back. So she finally gives me my 3 cheeseburgers and fries, then closes the window. I had to honk to get her to come back and give me my soupy blizards!! If that wasnt bad enough, the burgers were awful, cheese wasnt even melted and tasted stale like they've been sitting out all day. Im not one to run and write these bad reviews, but something has to give. There has to be some recourse, they acted as if they can do and treat customers as they please and there is not a thing you can do about it. So hopefully this message will reach someone that can do something. read more

Dairy Queen Grill & Chill - Fast Food Near Me - La Pine, Oregon

The food was uncooked, they gave me raw toast and a melted, uncapped blizzard with cold chicken strips. Took at least 20 minutes at the drive thru. When I called and asked for a refund, the supervisor couldn't care less about my complaints. Will never come back. Think the guy's name was Devin or Dennis, a D name, dude had no clue what was going on. read more

I grabbed lunch here today since McDonalds drive thru was packed. I just wanted a little cheeseburger and fries and a coke. They weren't really busy and it didn't take too long. The cashier at driveup was the sweetest young man. So polite and friendly. And my food was delicious!! How does this place have so few stars? My little cheeseburger tasted like a backyard bbq cheeseburger. It tasted so good! It was exactly what I had wanted and could not dream to hope for. Yet they delivered!!!! read more

The food is what you expect from DQ, usually quick service. Great blizzards and treats

So disappointed in the Blizzards we got. We get Blizzards at DQ everywhere we travel and have never encountered such soft, liquidy, air filled Blizzards as they had here. Corp DQ should look into this Location as some many reviews mentioned how soft they were. We ordered one Blizzard with marshmallow in it and the extra charge was ok. However, They didn't put it in there! We will never go back there again. I read all the reviews before we went there and figured people just had "off days" and saw the responses from management. But apparently management doesnt make changes after readying these issues. read more

I hate to admit how much I go to Dairy Queen but when I get off late and need a quick dinner! The meal deals are the best and my food is always correct and taste great. read more

We've gotten food here multiple times but everytime there seems to be an issue. Most of the time something is missing from our order. We ordered a kid's meal with chicken strips, fries, a drink, and a dilly bar, and only got the chicken strips and fries. Other times they didn't include ketchup or didn't put a lid on our Blizzards. The food is alright, it doesn't seem very fresh and most of the time the fries are limp and soft. We're going to try going to another Dairy Queen to see if it's better and will most likely not come back to this one again. read more

Order wasn't right. Food wasn't cooked all the way. place reeked of pot when you opened door.

Came in around 8:20pm on Monday, ordered the Flamethrower combo. Fries were hot, burger was stone cold. Brought it to their attention and they offered to radiate the fuck out of it in a MICROWAVE, I tell them no thanks and to just remake it instead. They tell me they'll remake it, I get this greasy shitball back not even 30 seconds later. It doesn't even have the full list of ingredients either. I get it's fast food, and it's obvious these whales don't have any standards when it comes to the food they put into their bodies, but if you just made it right the first time you wouldn't have to deal with food getting sent back. So whoever was "cooking" that night, don't implement your gas station diet onto other people cause not everyone is a fat useless piece of shit with no standards capable of eating 5 SUVs with a side of license plate covered in mayo. Better yet, maybe stop hiring livestock who eat slop all day and hire humans with human standards. On a positive note: The girl working Register was polite and the blonde working the Drive Thru kept a smile on her face even with the issues in the back. So props to them, hopefully you both find a better job that doesn't surround you with a diabetic sess pool of mediocrity. read more

Dairy Queen Grill & Chill - 1/2 Lb. Flame Thrower Grill Burger They remade it in less than a minute. Doesn't even have the full list of ingredients. - Fast Food Near Me - La Pine, Oregon

Slow, not enough help, microwaved burgers. Took 25 mins to get 2 burgers with no shakes!

The kept getting my order wrong and would not give me a refund do not come here it's a waste of money

Well, what can one say. After a load of terrible reviews the best the business can come up with as a response is "sorry" and " try us again". WHY, why would one try a business again when they refuses to correct an obvious problem with management/employees? My advise, run don't walk away. Bad service/ food should never be rewarded with our business. read more

Ordered a large water after I had ordered a meal and they charged me 1.00 and filled the whole cup up to the brim with ice. It was gone in three sips. read more

Went there at 8:15 tonight and ordered a regular fry and a blizzard. The lady working at the window was not too pleasant either. Leave the drive through and this is how many fries I receive called them to let them know and they almost seemed as if they knew it was me calling. Don't think this is worth 3 dollars. read more

Dairy Queen Grill & Chill - Fast Food Near Me - La Pine, Oregon

This might be the world's slowest DQ. Don't expect to get your food within 20 min of driving up.

Nothing special here, just another Dairy Queen along side of the road... right? Not at all folks, the Dairy Queen gods have strategically placed this DQ restaurant at a perfect location along Hwy 97 in central Oregon to refresh the weary travelers that pass by with their incredible BLIZZARD milk shakes and SLUSH PUPPY slushie drinks. Who knows how many people would have perished along the modern day north-south Oregon trail that Hwy 97 is if it were not for the abundance of dairy delights and burgers this fine place provides! Our family has traveled up and down Hwy 97 since the 70's and this is always a stop we make. One of those comfort food type places along the road. Worth the stop...go for a large peanut butter cup Blizzard! read more

Dairy Queen Grill & Chill - Fast Food Near Me - La Pine, Oregon

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Love DQ. Moved to central Oregon, La Pine specifically. Unfortunately, the DQ in La Pine has no sense of urgency, no sense of quantity, the quality per dollar is not worth it. I hoped y'all would fix this, but it's gotten worse year after year. Here is an idea of a large fry.... read more

Dairy Queen Grill & Chill - Fast Food Near Me - La Pine, Oregon

I got horrible diarrhea from this DQ. Chicken strips are overpriced. Service was poor

I have had great experiences and not so great. It all depends on who is working. I have been lucky lately and have had great service and food read more

After visiting us last night, I suggested my Son & Granddaughter stop at Wickiup Station to eat on their way home, but it was getting late, so they stopped at Dairy Queen instead. Sad Choice. Besides watching a female employee cleaning the drink machine without gloves, then handed them their food without washing hands, my Granddaughter ended up getting sick in the middle of the night and missing school today. Still very sick to her stomach today. Sadly, like many other establishments these days, they are hiring whomever they can get to apply. But the worst of it is, these employees are not being trained well or if they are, they are not being supervised well. Food establishments are one of the worst to ignore. They have caused many people to become very ill due to employees not doing their job properly and supervisors not training/overseeing the importance of cleanliness and sanitary conditions. I hope someone pays attention to these reviews and make some serious changes to training, including supervisors, as they are just as responsible, if not moreso. read more

5 Stars for a DQ ...Uh YES!! Warmly Greeted, Order was taken without error, order was prepared perfectly with FRESH ingredients ... facility was clean and it is apparent the Management takes Pride in this establishment!! Thank You read more

Kid in the drive through tried to dump our blizzards in our car. Not sure why they insist on turning them upside down. Usually they do this before they hand them to you, not AS they hand them to you. read more

Worst Dairy Queen I've been too. Horrible service, lazy staff, when it comes to placing an order, it's basically like they can't remember what the back of their hand looks like. The food is awful, I don't mind if one thing is usually a problem with an order but just tonight I can count more issues than I can count on both hands. The food was cold for starters. The ice cream was basically melted, they don't tip the blizzards upside down due to the liquid ice cream they give you. I ordered a sprite but tasted like I was taking sips of some sort of carbonated water that's been sitting on the roof top all day due to no ice being in the cup. Also, don't meals usually come with fries? Ahh that's right can't remember because they didn't give us any in the chicken strip basket. This hasn't just been on one occasion, in the 5 times I've went through this line and ordered. The staff has either given me the wrong order or messed up food. Oh and the ranch is a liquid. It's not ranch when it just drips off of your fry like your fry just got coated with some sort of water repellent. Also, when I opened the carton for my burger the lettuce was just placed around the outside like they were tucking the burger in. So eat here if you just want your food to be served to you in the worst ways. Dairy Queen in la pine is awful. But I guess that's what we get for eating fast food. Say no to raises and yes to harder workers. read more

I have been giving this place chance after chance and I keep getting screwed. Today I was the only one in the drive thru and the dining room was empty. I waited over 15 minutes for 2 double cheese burgers. Nothing came out of that kitchen the entire time. The woman handed me 2 very cold burgers. I took them in and told her to microwave them or something I don't eat cold cheese burgers. Wondering how they got cold so fast I left after they were re warmed. The edges of the burger were dried out and they initially served them to me cold. I couldnt eat them I swallowed the first bite and couldnt eat the rest. $15 wasted. There is something really wrong in this kitchen. There were no napkins in the bag either. There was almost as much mustard and ketchup on the outside of the bun as what was in it. I couldn't hold it or eat it.Let alone wipe my hands off .I had to use the bag for a napkin. I will NEVER go back to this location even if the food is free. I do not trust the people working there. My stomach is uneasy and Im wondering if Im getting sick now. Beware and steer clear.Im seriously considering calling the health department And if I did get some form of food poisoning and continue to feel worse I will call them. These employees should not be serving anyone food period. Fire them and get new people or do the right thing and close down. read more

I definitely won't come back. The employee that made my cone lick icecream off his finger before making my cone. I watched him hold the cone in the licked hand. I paid for the rest of the order but didn't take the icecream and asked for a refund for the one icecream cone since he didn't make the other food. They were agitated at me like I did something wrong. The waiting time was 4 times longer then normal after the complaint for 2 burgers and popcorn shrimp. Food ended up tasting like garbage. We tossed out the food and went and ordered food from McDonald's. They never made the employee clean his hands and he was still making cones for the car behind us. I have never experienced anything like this before. Completely disgusting. read more