I've been to this McDonalds and have Door Dashed here a high amount of times for the few months I've been here. The employees definitely put in a lot of hard work; however, they are just not meeting the demands of the high-paced environment asked of them (I.E. Customer wait times and accurate orders). I've had multiples orders consistently miss a few items, and the average wait time during morning breakfast hours averages about 30+ minutes. There was a time I went in to have a sit-down breakfast and my friend and I waited approximately 45 minutes for our food. I respect the employees for putting in the hard work and effort in trying to run this location, but the product output doesn't meet the standards in which it should. read more

Well, despite submitting our order ahead of time we still got sent to the waiting spots. annoying but whatever The store was out of large cups so they gave us a medium and a large each. Also annoying but not a deal breaker. No, the deal breaker was the the drink carrier. What is the point of a drink carrier if the cups spill out of it even when someone is holding them. Instead of getting to drink a crispy Dr Pepper, I ended up wearing it. We ordered a double quarter pounder with bacon and cheese large meal, a triple cheeseburger large meal, and 20 nuggets with an extra sauce(on top of the three it comes with.) THEN, we get our order, the fries are half filled and cold. The nuggets are old and lukewarm. We paid for extra sauce and received 0/4 sauces. And the burgers were lukewarm and had no cheese. read more

Constantly closes 30 mins to an hour early, despite posted hours of operation. Employees regularly using the outside seating as a smoking lounge. read more

So slow, constantly making you park so they can pad their stats. Just serve quicker. Why are you so slow?

Long line for drive thru! Rude ask regarding using app code. Also the cost for coffee here is higher. Sadly it was not even hot, the taste was like from a dirty coffee machine. Gross! I didn't return for a refund because long lines. read more

I wish i could give zero stars. Passive aggressive attitudes, waiting 20 minutes with no line for a meal, when there is no line... literally just me and another car in the waiting area. Lemonade was horrible it tasted expired. read more

Everyone getting their food but mines been waiting over 15/20 mins the young lady that came to the car got upset when I told her we waited this long so I want fresh fries she got upset talking about well it's going to take longer but hey I been here since forever waiting just to let you all know I only had the 5 dollar meal so what was the hold up on my sons meal again everyone have their meal but our have yet to come sad sad and it's sad I'm Waiting still and I just got our meal well they refunded but my son didn't want it cause they put onions on it because I took a piece of meat out to see if they made it over but they didn't cause they gave us the same patties and took the onions off so I threw it in the trash then the girl in the back said she made it with a attitude well corporate will be hearing from me in the morning read more

I got parked for my order of 1 cheeseburger. (There was 1 other car) pretty sure they'd park you for a water cup if you ordered it at this point. read more

It would be great if my order was correct. Had to call to get a refund for the missing burger for my niece. Then my burger had no onions!

The most basic frase ever: "if I can give this place a 0 stars I would". I've dined in, ordered, and have done door dash at this location and I don't think I've ever experienced a worst store in my life. The wait time is RIDICULOUS. Considering some dasher use door dash as a full time job getting orders from here and having to cancel or have the customer cancel their order due to wait time is insane. I've never had one employee there be nice or welcoming and going there as a female alone will get you harassed by all the dudes in there. I've been disrespected as a "joke" several times by the male employees calling me their wife or cat calling me. Door dash should really consider taking this location out from their platform. It's beyond pathetic that they are well aware of their bad reputation yet they never consider atleast trying to be better. read more

I'd give zero stars if possible. They shorted me 2 breakfast burritos that was paid for and on the receipt. Driving back is not an option for 2 burritos when you live 40 minutes one way away. I expect my order to have everything I paid for. It's no different than if they stole/robbed from me! read more

Bruh how do you mess up Coffee? 2 ingredients water and coffee. It's McDonald's signature item. It's what we all need to put up with life. Please be better. It's too week not only today but multiple days during this past week read more

The absolute worst McDonald's I have ever been to. The drink machine is constantly down. I always have to wait and additional 10-15 minutes for my food. And not to mention the service is horrid, no manners what so ever 0/5 stars read more

I am one of 6 cars that have been asked to pull out of drive thru to wait. Been here 15 minutes. The drive thru line is now empty of all of the cars that were behind us, but here we are. Fast food? Nah. read more

none of this food would pass a health inspection. patties and fries were stale and left out probably for hours and the nuggets were undercooked and taste like batter. lettuce was slimy... only thing right was the sweet tea but even then they forgot the straws‍ read more

Best McDonald's in this area, every time I come here they're always very kind and tell me to have a blessed day. Always very nice and the bathrooms and floors are always very clean. read more

One of the worst Mcdonalds ive ever been to. wait times are constantly triple the usual and they will tell you they are no longer serving breakfast 20-30 minutes prior to the posted time. read more

Probably the worst/slowest McDonalds in America. Tweaker employees can't keep up with the orders. The floors are sticky. If I can give this place negative stars I would. read more

Never that many people in here but always a wait. WHY? They need some time management skills going. read more

They take forever to get you your food and they close an hour earlier than what time on the internet says.

Went after a football game and the line of course was long, decided to place a mobile order got out of line and went around to see only one car at the window. They were only servicing one vehicle at a time. Place the order and had to wait 45 minutes to get my order and they didn't give me the happy meal. Went inside with my mask on and was told I wasn't supposed to be inside but your door is open a be no signage saying closed but I got my meal went home and they didn't add any dipping sauces as I had 40 nugget for my kids. This place was awesome but in the last year it has gone downhill read more

Nobody in line Orders a sprite Can you pull forward to number 1 for me please -Nobody in history has ever not had to pull up sure I can be backed on this statement by hundreds read more

I'm only giving this one star because it's the only option. In reality I'd give it 1/2 a star. The half because of the fact that it only took about 2 mins from the time I got there till getting my food. First, I asked for a sausage and cheese biscuit when I opened the bag it was a sausage and egg biscuit with no cheese AND the biscuit looked like it had been dropped in a mop bucket it was so soggy I didn't even eat it. Secondly, when I paid there was no "hello" or "welcome to "McDonald's" the employees literally said nothing to me other than to take my order. I'm summery, this is the worst McDonald's I've ever been to. read more

This is the slowest, most non reliable, inconsistent Mcdonalds I've ever been to. We have lived here 2 years. We go to McDonald's a couple times a week, usually dinner time for a chicken nugget happy meal, or we get the babies pancakes on Saturday's. EVERY time we go through the drive through, we are asked to pull forward. It doesn't matter what you order, they don't have enough, and you pull forward. Tonight it was a cheeseburger at 6pm. Prior examples include a Diet Coke (that's right, I had to pull forward for a soft drink!), salad, nuggets. Routinely, it's a 20-30 minute wait. You will always see all five spots with cars waiting for food. I have learned that if you refuse to pull forward and ask for a refund instead, they will immediately hand you your food. That tells me that they have the food made, but are not willing to get their crap together to get it out in a timely manner. Typically, when they do actually bring your food out, it's stale/cold. It tastes like it's been sitting there a long time. We usually drive into Leesville now. That Mcdonalds is faster, more reliable, and what you expect from a McDonalds. read more

Horrible service. I ordered for curbside pick up, I've already paid for my food and 30 min later I still haven't gotten it! There are cars that have gone through the drive through faster than me. Now I'm late for work. I would've left if I hadn't already paid for it. When I called them they said they saw my order was ready, just needed my coffee, they would bring it out read more

A fast food restaurante that's not fast, at all. Like 90% of businesses in Leesville, customer service is subpar. Usually out of something, which points to poor management. However, unless you want to drive all the way I to town for slightly better service, you'll go here anyways. read more

Very poor service. Most of the time food will have to wait for food. Workers don't even greet, they just stare at you.

This McDonald's is slow and underman in staff. I understand with COVID-19 happening but if your business running I strongly recommend you get a lot more organized. Though this review well not shut this establishment down or more then likely nothing will happen and the owner knows people will still come why, because it's right off post and it's a McDonald's. This evening it's been a lot about putting cars in reserved drive-thur and the wait 15-30 minutes. What is unfair is I already paid but at this point I just want my money back. read more

My spouse sat out there in the car after placing the order for an hour waiting for them to make the order. Many other customers drove up and left after placing their order. Employees claimed that they are so backed up on mobile orders and door dash that they can't even tell how much longer the wait will be. Complaints; 1) Fast food is no longer fast 2) Really poor customer assurance that we are valued. 3) I highly discourage others to patron locations near military bases because they usually provide very poor service, quality products, and lack customer service. 4) Not our first time with this location, we usually also get something wrong with our order. Missing an item or given the wrong item. It's such a head ache to attempt to correct the issue that you just walk away frustrated. Congratulations on profiting off of military families with poor quality. read more

Would give this place 0 stars if I could, got parked and waited 5 minutes for a sweet tea. Because I got parked and waited I was now stuck for a pov inspection at the front gate. 10/10 would not recommend unless u want the rest of your day ruined.! read more

NEVER EVER once get the orders right. I gave this place multiple tries, never fails disappointing me. They simply don't care about their job at all. Absolutely Terrible service read more

I've picked up DoorDash orders here in past months and both times I have had the worst wait times. What made it worse was the workers barely acknowledged me and I patiently waiting then dashers who arrived maybe 5-10 minutes afterwards got there orders immediately and then finally got the people waiting in the lobby area and after waiting too long I asked on of the workers hey are yall working on my order only for them to act like they just seen it. then about 20 minutes later they finally got my order. I'm pretty sure the customer was so upset they gave me a low rating and I don't blame them but most importantly it shouldn't take almost a hour for a average size kids meal. Just like yall I have to do my best to work efficiently and satisfy my my customer as well. Haven't been back here since. I hope over the past months management and the workers are taking steps to improve the work place and standards. read more

Horrible service. Slow, dirty. Waited 25 minutes for a curbside order. 100% don't recommend. Floor is dirty, not sure what the issue is. Worst MCD yet. read more

They drive me absolutely nuts. I will Ask for no onions and it will say it on my receipt and it will Have the paper saying no onions on my food and it will STILL have onions EVERY SINGLE TIME. Something is always screwed up there. read more

They suck at customer service period. They do NOT pay attention when they are giving out food!

Absolute worst McDonald's ever. No matter what time of day, no matter what your order is they'll pull you up to one of their waiting spots in the drive thru. Despite this they still manage to get your order wrong after you've been waiting for over 10-15 minutes. I thought it was supposed to be fast food. Given this is a "restaurant" right outside a military base you'd think they'd care a little more than they do. Sad. read more

Terrible service, regularly forgets items in order and slow service. "Limited" menu even after 3 weeks past a hurricane mostly due to laziness. Staff regularly talks back to customers read more

If I could do zero stars I would. I came, and I waited 20 minutes before I placed a call about the wait. My car hadn't even moved through the drive-through at all. That's when they told me they weren't doing drive-through at all, until I had just called. And to thank me for reminding them. They also told me they were short staffed, I understand how the fast food industry works, are used to work in one. And I understand being short staffed. But it has now been an hour for me waiting to order. And that hasn't even happened yet. This is beyond ridiculous. Do not recommend this store. read more

The drive thru is extremely slow. The inside is always disgusting and unsanitary. The employees are extremely unprofessional. This is my worst Mc Donald's experiences ever. Also, my fries are always cold. read more

Literally have never gotten an order correct. 13 receipts from this store, 0/13 correct. lol The entire staff should be fired. How are you consistently below standard? How do you mess up an order every time? It's always missing at least one item or more, or just straight up wrong. I worked at a McDonald's when I was sixteen and I never messed anything up. How can the adults that manage this place be so incompetent? I moved to fort Polk with young kids that are used to be being satisfied by a last minute McDonald's meal. Now y'all mess it up every single time they ask for it. Fricking fix it. read more