I am EXTREMELY FURIOUS with what happened this morning at this specific McDonald's location. I ordered at the kiosk this morning. 1 Sausage McGriddle and 1 Sausage Biscuit Value Meal. After using the kiosk I don't get a receipt. That always happens. The problem comes with the entire staff working there this morning and especially the person by the name of "Chloe" that took care of my order 777. Throws my order on the counter, quietly says my number and walks away. Well... I'm missing parts of my order. The Large Coke I ordered is missing. So, I now stand there for over a minute and not 1 employee walks by the front by the registers in the front where food is placed. I literally had to walk into the back where employees are making food to get somebodies attention for help. The same "Chloe", who screwed up my order tells me I can't be back here, and I brush her off and talk to somebody else and tell them I've been just standing up front and missing part of my order and I would like this fixed. I finally get my missing Coke and leave. The best part is the manager on duty, based on uniform being worn, is just standing there where the food is being prepared with his jaw dropped not knowing what to do. While what looks like the Ass. Manager is too busy on her phone, sitting in a booth and drinking a can of Red Bull. I also was not the only person whose order was screwed up in the 5-10 minutes I was in this location. Somebody had come in, that placed an order threw the drive thru, and was missing there drink as well. I find it pretty damn sad that I have to walk by into McDonald's kitchen to get service and my order corrected. The Manager on shift doesn't even help when I have to walk back there and just stands there. Other employees even had to tell this "Chloe" to stay quiet and quit interfering. God forbid I wanted to pay with cash this morning, I never would've been served. This "Chloe" needs to be fired and changes need to be done where people can get proper service. read more

I went to McDonald's today and ordered a large order ( sorry ) and these two workers were so nice! I don't know their names, but they were working at the drive- thru and the lady had three facial piercings (very pretty btw ) and dyed red strains of hair and the men had dreads and pretty sure was wearing glasses. Those two workers really made my day with their kind and joyful energy! Recommend coming to this McDonalds when those two are on their shift. read more

This is my first review of McDonald's, and I always come to this location. First of all, the food is amazing. For today's order, I got a Big Mac and a cheeseburger. I love how delicious the Big Mac is, especially the sauce and the perfectly cooked meat. The cheeseburger is another favorite--I get it often, and it never gets old. The service is fast and efficient, and the atmosphere is great--quiet, clean, and pleasant. I'm giving this location a solid 5-star rating. read more

McDonald's - Burgers Near Me - Lockport, Illinois

I just walked into the bathroom and saw a worker vape in there smoke was all in the bathroom. She didn't even wash her hand on her way out. She just walked into the back kitchen without washing her hands. Absolutely disgusted McDonald's read more

I love this mcdonald's! i go out of my way from the mcdonald by me to go to this one because the food is more fresh and better!

Yall bogus man, you're open 24 hours. Apple maps shows you're open, google maps shows your open, even yelp shows your open 24 hours. I work third shift and get off at 3AM AND I understand service will be slow due to the time but I'm driving after work to get a little bit of food (yes a little bit cause I only ever order a 6 piece and maaayyybe a small fry ONLY if you already have them because again, it's 3AM) and you're CLOSED?? I waste my time driving to this location after I get off work just for it to be closed at 3 but yall are advertising 24 HOURS. Like I said, I understand service is slow and the food quality might not be up to standards and I'm okay with that, but if you're not going to be open, please update your Website/Apple/Google/Yelp so that people like me who work third shift don't waste the already expensive gas to come to this location. read more

Zero stars... this place was fatphobic,, when we drove up to the first window the first thing the kid said was " okay we got a long list of food" and then at the second window after we got all the food my friend tried asking for more sauces cause they didn't give us any of the ones we were charged for he slammed the window on us,, and then when we got to the parking lot and checked our food it was half wrong. $33 down the drain and we're pissed. they didn't give elizabeth her gosh dang condiments (they made me add a star.) read more

Every single time I order from this McDonald's through Grubhub it is BY FAR the best McDonald's I've ever eaten at. Even being ordered, no matter the time of day... it's the freshest, best made McDonald's I've ever had. read more

Waiting in drive thru for 5 minutes for someone to answer saying hello hello and then pull around to see the drive thru taker laughing and talking with her friend and begging her fake lashes in the drive thru. Then pull up wait some more while her phone ding is going off and she is literally texting like she thinks I can't see her around the corner and the manager is just standing there cleaning and not doing anything. 20 minutes waiting for a coffee and a Diet Coke. read more

Multiple time over the last few weeks this store has not been open at 6:30 am or even 6:45 am. Huge labor issues for early morning breakfast. Don't count on them being open. They still have their hours listed as open 24 hours on Google. read more

I haven't been back since my last review, and I shouldn't of came this time either! I just don't understand how it's so difficult to understand someone when they order. I ordered a sandwich and fry(get 1 for a $1) then order 2 sandwiches (get $1 for a dollar) and 2 other items, and 2 of the new sauce. He decided because I said 2 sandwiches to take off the 1st sandwich I ordered, so now I don't get 1 for a dollar but I didn't notice until I received my bag!!! I also asked if my sauces were in there and she said "yes" but you guessed it, they were not! This McDonalds charged me .60 for 1 sauce and .30 for the other! So I had to go through again and order the sandwich I didn't get, and the sauce I didn't get. After I got my bag I asked again are my sauces(should be 3 now) are in the bag, she gave me 1 and I said I paid for 3!!! They can't use the excuse of "under staffed" because there are plenty of kids working. It falls on Management now. Simple directions from then could solve so many issues, but the managers don't give a sh!t either. read more

McDonald's - So petty, charge .60 for 1 sauce and .30 for the 2nd!!! - Burgers Near Me - Lockport, Illinois

I left at 5:28am after standing outside the window for more than 4 min outside while an employee was inside working. The employee was dumping ice into machines but she never got the audacity to at least let me know "hey we are closed until 6am or something. Just totally ignored me being outside. Only reason I was standing outside is because I'm a truck driver and I can't take the semi in the drive thru read more

They can't get a order right for the life of them bro they some lazy mofos. How many times do I gotta ask for a Spicy McCrispy plain only to get a regular McCrispy? Then they swap it for a crispy plain... I told them I want spicy McCrispy plain. They ended up giving me a spicy crispy with pickles get some new employees or something bro this a joke read more

Mcdonald' s this location is nice that it is clean, good service and friendly. The manager is really good at running this location. Bring a newer location it has a nice dining room. Good parking. Clean restrooms read more

Go in through drive-thru to order some food + a large fry. Went straight home open my bag go for the fries and I see this. What the fuck man. I asked for a LARGE not a medium. I called to complain because this is the 2nd time this has happened to me. When I called the asked for my order # which I gave, and continued to put me on hold for 5 minutes just to give a sorry excuse of, " Sorry wont happen again." Are you serious? Don't waste your time here. read more

McDonald's - " Large Fry " - Burgers Near Me - Lockport, Illinois

The people are rude. The don't get your orders right and when you can't understand them they get mad. If you want to go to a McDonald's go to the one 9th st. This one is absolutely horrible. The food is fine here. But everything else is horrible. read more

Y'all are so lazy in here. Overnight staff! It takes two seconds to make an oreo mcflurry and you couldn't even give me a decent amount of Oreos. To top off you mfks didn't even blend it lazy asf read more

For a McDonald's definitely 5 stars. Order every time I have a Big Mac attack (after some drinking) and it's a home run every time! It may be the best McD's in the USA. read more

Quick drive thru. Order was correct. Open late. Would recommend if you want a cheap quick snack/meal.

Takes forever and there is one certain girl that works the drive thru that sounds like she hates her life and doesn't even wanna be there. Anytime I hear her on the speaker it makes me lose my appetite..little twit read more

I've been going to mcdonalds for a long time . Never had to many issues until today . So I won a medium fry and sandwich, keep in mind no where on the ticket is there a limitation of how many you can use . So I took both of them into mcdonalds and was told I could not use them . They then allowed me to use only one , so I got the sandwich. I received the sandwich and it was completely destroyed upon receiving it , clearly they just threw it all in the box . This mcdonalds I've been going to for years, this is an unacceptable visit and I feel ashamed for this mcdonalds and the staff that works there. read more

I get it... it's fast food, but when I order two side scrambled eggs and they cost $2 or more each... I expect a little more then a small tri-fold egg. Every other one truly scrabbles some egg substitute and it's a bit more filling then something I could have gotten on a sandwich for less cost! read more

McDonald's - $2????? - Burgers Near Me - Lockport, Illinois

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Ok I'm gunna be honest, McDonalds is delicious. Freaking. Bomb. I could get their food every day and probably not get sick of it for a while. Bias aside, this is probably the best location I've been to near my house. It's consistently tasty and my order is usually right. My only problem is that one time my Big Mac got placed like Bun, bun, patty, patty, bun, when it should be Bun, patty, bun, patty, bun. Anyway, it's really good imo and I'd like to get it more often. Oh yeah, I forgot to mention that the staff seem really nice and never sound bitchy over the microphone when I order! Much kinder and more patient then other places *COUGH PANERA* cough. read more

McDonald's: Times are tough. 6 piece nugget warrants 1 sauce. Don't even ask. The answer will be no. Oh, you want 2 flavors? Forget it! These are war times people!!! You want 2 Sweet & Sour? You better order yo ass a 20 piece! For the record, they forget the sauce every other time regardless. read more

This spot has been great for me and my friends, but recently the workers have not been very kind to me. I was only given one sauce in my bag for my nuggets. The young Arab lady in the second window was giving me dirty looks and her attitude was very rude. I do not recommend eating unless you're drunk on a Friday and need a midnight snack. read more

My order is always right when I come to this location, its always fresh as well. The staff is friendly. Best McDonald's around for sure

On cleanliness - Of course, since this is McDonald's, it's not always going to be "spick and span". I'd say it's decent enough. The only times where there seem to be a lot of table areas that are in need of cleaning are the times when the place is mostly/completely packed. Food - Always good, tastes better than at most McDonald's restaurants Customer service - The managers and other workers are usually nice. The (I guess) main manager always welcomes people, especially if they're "regulars". If there is a problem with your order, hardly ever is there a grouchy face when it has to be redone. The manager usually makes sure that the second time (if necessary) for making the order is the last, and he makes sure that the customer is satisfied. read more

I'm not even going to give this McDonald's a star. An associate Devin was very degrading to my fiancé and I in the drive thru. He made us feel as if we were not as valuable as the rest of the other customers. He should not be working for a company like McDonald's that supposedly takes care of their customers when they did not. He made me feel very disrespected as a woman as especially during times like this, that's wrong. Boo you devin. You suck. read more

It's normal McDonald's the food is good and the floors where clean and dirty because it's McDonald's but basically McDonald's all taste the same the service is okay sometimes they get the order wrong but it's basically just the ordinary McDonald's. read more

Absolutely horrible, anytime I order Uber eats they never give me anything and I just simply ordered a mcchicken and it was rock hard. Worst place ever. Never going here again. read more

I'm not sure what kind of person would check my review before ordering a burger and fries. We have all had McDonalds and we know some are worse then others. As new as this one is, I expected it to be cleaner and more accurate with the order. read more

Service at this location is usually quick and efficient. 24 hour drive thru, plenty of parking, and their ice cream.machine is usually working. Easy in and out makes it quick and it's right off of 355 and 159th Street. The kids love it... occasionally read more

wet good better than other one near by definitely go to this one other one bad #doodoo

for y'all Gomes out there this micku d's I no good I ordered a buggy Mak rightz befo theycloesed and days spit in deez food and there wazzzz a weav in myzz foods read more

tuesday june 26 about a half hour ago after several chances were like let's try again. the worst mcdonald's i have ever been to the fries are always cold never fresh taste like cardboard, asked the drive through lady several times for salt and she handed me ONE salt packet. Burger was undercooked just horrible there is always a problem here service is always slow just ridiculous. the guy who takes the money was good tho he's short give him some credit . read more

This is McDonalds. The place was clean, the service was quick and friendly, and the bathrooms clean.

If you are looking for gourmet food stop. I hit the drive through and grabbed a jalapeno bacon cheeseburger off the dollar menu. It had too much mayo or something on it. That is all I have to say. read more

How was your last visit to McDonald's? Well, it was good, except for all the annoying flies that are buzzing around the restaurant while you're trying to eat your food. Although the restaurant is newer and clean, during the summertime, too many flies can make it an undesirable and unsanitary place to want to sit and enjoy your next meal. During a recent visit, I had to cover my drinking straw and sandwich with a napkin, to guard them, so that no flies could land on them. I took a picture and video of a fly on my table and next to my cup as I was eating. At another McDonald's restaurant close by, I walked into the restroom, only to find a group of at least 4 flies swarming around the toilet. Needless to say, I decided against using the restroom. These are the same flies that are trying to land on your food in the dining room of the restaurant. Flies are carriers of bacteria and could be a hazard to your health. I have seen this problem at many of the McDonald's restaurants that I have been to recently. I realize it's summertime, but this is a problem that needs to be addressed by McDonald's. Please find a solution to this problem sooner rather than later. Customers are taking note and are annoyed by all the pesky flies in your restaurants. This link may provide some suggestions for solutions to the fly problem: http://www.idph.state.il.us/envhealth/pcfilthflies.htm read more

McDonald's - covering for flies at McD - Burgers Near Me - Lockport, Illinois

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Always the best service and friendliness. They messed up an order once, and promply corrected it.

I tried their iced turtle macchiato today and it was disgustingly sweet! Idk if the people at this location didn't know what they were doing, but I love macchiatos and the ratio of syrups, (chocolate and caramel) to everything else in it was way too over powering. I'll try it again at a different location (perhaps the one down the street) to see if there is a difference. I favor the one down the streets' service way better than this location. I hope the drink will be better there! read more