The service and quality of the store has fallen as of late. Drive through is slower than slow. Staff if rude and the restaurant was filthy. This is not the Mickey D's I remember! read more

One star is a gift. The worst McDonald's I've ever been to. Ive given this place many chances, they almost always disappoint. Stale food often, and slow indifferent service. Skip this place if at all possible. I'll be going to the Culver's on the corner. read more

This is the worst mcdonalds ever. My mom and I drove through, one of only two cars there the entire time. All we wanted was one 6 piece chicken nugget and a HOT mocha. The lady then asked "a mocha frapp?" And we said "no. A hot mocha." What we received was 3 boxes of 4 piece nuggets (and each container had 6 nuggets in them) and a MOCHA FRAPP. Also they dropped the debit card and we had to maneuver the car to get out and pick it up off the ground. 5 minutes took 20. read more

I hate this place more than I hate vegans it should go out of business and the next McDonald's they make should have people who know how to fix an ice cream machine and how to operate a blender, 7 preschoolers could do a better job than the entire restaurant staff read more

Worst service and employees. Every time I have gone they are always very rude when you order through the drive thru and when u get to the windows. My friend and I got fries from there last night and they were soooo greasy and soggy and we had to wait 30 minutes just to get them. We both wound up sick this morning. I wouldn't even give them 1 star. read more

My kids wanted a happy meal, when got home there were no chocolate milk, no bbq sauce, some buckets burned, cold fries and my fries tasted old. They gave no receipt probably Afraid of a survey. Horrible service. read more

The most rude fast food experience ever! Not only are the staff rude to you but so is the manager. To their credit their rudeness is consistent no matter the day of the week or the time of the day. To get them going just ask for some very slight variation of one of their sandwiches, or try to use one of their coupons. And if you complain you can rest assure it will go nowhere. read more

They always mess my order up! Bacon club house forgot my bacon and onions also ice fricken cold really! I live two miles away. Last time I got coffe in the morning they mixed it with sweet tea cause I asked for sugar! Wtf! These are the people that think they need 15 bucks an hour. Plan on a 50% disappointment with this McDonald's. Just a hit or miss! read more

Always Unprofessional - Why are the people at this McDonald's in Mequon, WI consistently so irritable? The only McDonald's in this town; and I have to put up with abuse from unfriendly staff before I can get a simple cup of coffee. This morning not only did they demonstrate a complete lack of friendliness but they actually combined it with obvious "nonsmiling" glaring eye contact. Definitely no smiles from them, ever. I've learned to not even expect a, "thank you" or a, "have a nice day" or a, "good morning - how may I help you?" This morning after ordering, instead of "thank you," I got, a no eye contact, "u-huh." And it's even worse going through the drive thru. If you want a perfectly lovely day to turn sour, I recommend going to the McDonald's on the corner of Mequon and Port Washington road. (Why doesn't Mcdonald's close this one, and any others this guy owns? He obviously doesn't care about his patrons. Maybe our reviews should be going to corporate headquarters instead of yelp.) read more

Waited in both drive-thru lines for five minutes and thought they were actually broken when no one took my order. I went to the window and politely asked if I could place an order. They were annoyed but took it. Then, I waited an additional 15 minutes for the food in my car, went in because no one came out and then the employee proceeded to yell at me for not being patient. Also served up cold fries with a side of attitude. Never again! read more

Terrible service. Very slow. Didn't get the order right. Manager did nothing to assist, just walked around ignoring customers. Kiosk printed blank ticket. No one did anything to fix it. Avoid this location. read more

I have never experienced a more disappointing experience than going to this Mcdonald's on September 30th at 1:30 pm. Order my food was a chore as the employee who was working the drive-through would get my order in correctly (4 drinks and a large fry? c'mon now its not that difficult) and when I had asked him, "What are the current Happy Meal toys do you have?", he responded with, "Uhhhh Not sure" and did not even attempt to check. I pull up to pay, and did he utter a word? Asking me if I wanted my receipt or even a Hello? NOPE! Then I pull up to get the drinks, the employee hands me 2 STRAWS ONLY, funny, I thought I ordered 4 drinks. She then hands me the bag with the fries, doesn't even ACKNOWLEDGE ME and did not utter a DAMN WORD! Looking inside, there were employees leaning on the monitors for ordering, standing around, and talking in very loud voices on how they're not going to do some task that they were asked to do. Before I drove off, I told the employee,"HOPE YOU HAVE A WONDERFUL DAY!" Never, ever, am I going back to this McDonald's until 1) They get some Customer Service Training 2) Hold Employees Accountable when they are rude. Straighten up your act, Mequon McDonald's, if there was a negative star for this review, you would have earned it. read more

Today I was driving past some fast food restaurants and I decided to go with a classic, Mcdonald's. I rolled up to the drive through microphone and patiently waited to order. at this mcdonald's there are 2 microphones. I watched myself get skipped and then someone came on the mic and said, "just one moment". Shortly after the person next to me was asked for the order before me... for the third time. So I then decided to roll around to the window and place my order that way. I was greeted by a lovely lady who was some what new at her job so she referred me to someone else. This time I was greeted by someone who wasn't so pleasant. In fact I felt violated by this women. she verbally attacked me for attempting to order from the window, even though I was only trying to explain my struggles before hand. She told me I had to go back around to get food. She then offered to call the police because I told her I wasn't very confident that my order would be taken if I went back around. All in all I'm disappointed and dissatisfied with a mcdonald's location I used to trust and Love. I hope this sheds some light on the abundant issues with the Mcodnalds located in mequon. read more

Poor service. Guy never looked at me never said hello never ask how may I help you/may I take your order. No name tag of this young man. Messed up our order. read more

We've been waiting in the drive thru for over 20 minutes and so far there has been no service whatsoever at the drive-through. This is absolutely absurd and all we want is some ice cream and a McChicken after a very long night. Not to mention we're in front of the line. I hope you fix this problem in the future so other people don't have to go through we just went through. In conclusion, this McDonald's sucks. read more

The customer service here is appalling. The staff never seems to pay attention to the drive thru. I can always here the staff goofing around through the speaker. And when I finally got my order taken the cashier seemed more concerned with eating her ice cream. I tried to give it another shot but now refuse to go back! read more

A basic McD's. They were clean, had a tidy bathroom, and the food was pretty standard. Not too shabby! However, since they are now doing their "fish bites" promotion, the place had an odd smell upon entering the building. I am hoping this fish fad doesn't last too long! read more

Worst service I have ever experienced. Sat in the drive thru for over 10 minutes multiple times and wouldn't even get my order taken. If I was lucky to get my order taken, they would for the most part mess up my order and take at least another 10-15 minutes to even make it. Don't waste your time here if you're try to get "fast food." If I could give them zero stars I would. read more

Stopped here for food during a drive from Milwaukee headed North. Pulling up at their drive-thru service, you find yourself in the dual lane set up. I was the only one-in line when the person politely greeted me. I then asked if it was possible for her to please give me a few seconds - for I was browsing through their menu. Only 5 - 6 seconds later, the lady asked if I had made up my mind. I found this kind of rude, especially since I was the only one in line. Oh well, I suppose I won't stop by here often, but it's good to keep your experiences in a log. read more

Worst McDonalds I've ever encountered. We sat at the drive thru waiting for 10 minutes and the girl wouldn't take our order. Tonight we showed up at 10:30 with the doors locked. No one is working. One girl was texting on her phone and didn't pay us any attention. They closed early even thought the hours on the door clearly says they're open til 11. read more

Waited over 20 minutes for order. Highly disorganized. Bathrooms were dirty and no paper towels.

We were on our way out of town so decided to stop here for a quick breakfast. Waited for 5 minutes in the drive thru, no one answered. My husband thought maybe they were having technical issues so he went inside. It's been 30 minutes and I'm still waiting in the car. I decided to look up their reviews while waiting in the car and what do you know! Typical service for this location I suppose. Should be shut down or hire new management and employees. Told my husband to get his refund but he's a guy so he's waiting...lol. read more

I wouldn't even give it 1 star but then I couldn't comment on them. Horrible slow service. The last 3 times I went through the drive thru. Extremely slow and my orders were wrong. I'm done with this place. read more

If I could give this place 0 stars I would. Terrible service. The employees take forever to make your food. And sometimes they don't even give you what you ask for. A dog could make a meal faster than all the stoned employees that work here. It is an embarrassment. DO NOT GO HERE!! read more

Stopped on the way thru WI. Ordered a burger and coffee drink. 2 hours later in severe pain from food poisoning. It took me a week to get over it. Never was so sick like that in my life. Stay away! read more

Where to start: The cashier didn't know what Apple Pay was even though the sticker was less than a foot from her face. The girl that gave me my food looked angry, didn't smile, say hello but basically just handed me my food. The soda was leaking out the top and sides, I had to tell her to stop and get me a napkin, she just handed me a stack and I had to clean off the soda (she should have took it back inside the window and did this as customer service). THEN after driving off, guess what? NO NAPKINS in the bag. NO receipt either. 3/4 of the fries were all about 1 inch long and the "cheese slice" on the sandwich was literally off and laying in the box. Called the manager and she didn't say; sorry but said "we'll just replace the food". Didn't offer to send anything in the mail (I have had one other bad experience with McDonalds in the past and they bent over backwards to fix it.....NOT THIS TIME). You want me to drive back to get compensation? Forget it, you should have got my address and sent me something, said you were sorry, took this as a lesson to better train your employees. I realize that some of this is petty or small but in total it was a bad experience and I want to let the owner of this McDonalds know that he will never see me in that restaurant again. read more

I stoped going here late night about 1/2 a year ago after multiple problems. I since tried it today 1/2 a year later during the day. Still numerous problems I ordered 1 mc chicken and 1 McDouble. I got 1 chicken with 2 tip buns there was maybe 10 pieces of lettuce very little and the mayo was all over the top part of the bun making it impossible to eat. When I opens up the mc double there was only 1 patty . When asked for a receipt they said they were out of paper. I would not recommend this establishment to anyone. read more

A bunch a incompetent teenagers and huff and puff when they forget the stuff you order and have to walk another 2 feet to get it. Sat in the drive through for 20 minutes waiting for a coffee. One coffee, they then proceeded to fuck it up and not even get it the right temp or flavor, and yet another huff and puff from the girl when she has to fix her mess up. Honestly I will avoid this McDonald's at all costs. read more

I would stay clear of this McDonald's. The restaurant is filthy dirty and the staff are working without gloves while prepping food.

Worst service ever. Every time we go there after a night of drinking or homework (10pm-2am), they just say their systems are down to reboot for 20 minutes or so. I haven't actually been able to order food from there the last 4 times I've been there. Do not go here. Just a bunch of lazy, ignorant people working here who don't want to work, so they make excuses not too. read more

The worst McDonald's I have ever encountered... the staff incredibly rude and never short on attitude. Avoid this McDonald's at all costs. read more

This McDonald's is a joke. Horrible, and I mean horrible service. There is a reason that nobody is eating there and two doors down at Culver's it's packed! read more

The Mequon McDonalds is by far the worst one. Like I'm sorry I didn't know that 24hrs ment closed by 12 with no one there. After waiting for 10 minutes at the drive thru I pulled up to the window, knocked a few times and then proceeded to honk my horn. Yet no one in sight. This has been the third night in a row this has happened. If you are a business claiming to be open 24hrs, well then you should be. Terrible service, experience, and by far the worse mcdonalds. read more

This Store is a Joke.. They want $15hr.. NOT. I pulled in Drive Thru Saturday for 6 fresh Chocolate chip cookies and the 2 girls in drive assured they were FRESH.. NOT.. I park and go in, and let them have it.. Stupid Ass workers laughing and don't know what FRESH is let alone Mean.. previously I my Sob had a piece of hair in his Sandwich... FUCKN Gross.. The Service is Poor and Half the Young Kids they Employee only want the check... I'm reporting their ass to the Health Department and others.... A Pop Up Visit should be done at this Location. Wasn't this the same Store in the News a few years ago!! read more

This location (Port and Mequon Roads) used to be my go to for a Big Mac (or other menu item) attack, but not anymore. Because of a recent power and internet outage, this became a regular stop for me for the past 8 days. Service was terrible...no matter WHAT time of day I went. I would be the ONLY person in line, and you would still wait 4-5 minutes at the counter to even be acknowledged. One time (shortly after 5AM), I was told that the ice machine was "broken" and that the maintenance guy was off and it couldn't be repaired. Well, 5 minutes later, someone came and dumped a bucket of ice into the machine...and low and behold, it was magically fixed!!! Why that couldn't have been done earlier, I don't understand. Another time (at 8PM at night) I was the only person in the dining room for almost 20 minutes, and no-one was cleaning--but you could hear loud laughter coming from the kitchen areas. French fries, napkins, and other garbage littered not only the dining room, but the kitchen area (where employees were walking in them). Although this place was remodeled in the past year, the real shocker was that you had to use porta potties in the parking lot for restrooms, which stank to high heaven and seemed to be leaking. read more

I grew up going to this McDonald's. After many years of not eating McDonald's my son began wanting a happy meal and so I've been back to this location a few times since returning and I must say that the service each time was crap. Average wait time to order is several minutes and the wait for the food is much longer. The food is cold and gross by the time you get it. I've had employees not greet me or even look at me in the drive thru. They just crack the door and stick their hand out for payment. I've had an employee not put the lid on the drink all the way, looked at it, didn't fix it and handed it to me which spilled all over. When I asked for some napkins he just tossed them at me and closed the window without saying anything. The owners should be ashamed of this location and the decline of service. Hire people who actually give a shit! read more

My wife & I dined here on 5/22/14 for dinner. There were black ants by the ketcup dispenser. A leaky ceiling by the pop dispenser. When I informed the staff, they were clueless. We will NOT be back! read more

I was hungry so I went inside and got a basic burger. Immediately went to the bathroom 3x and then vomited in the parking lot twice. The place is filthy. Order and eat at your own risk. read more

Shutting down in the middle of the morning rush with no notice or explanation is not a great business practice.

was in sunday morning 8:10 am. stood in line with six other people ignored by entire staff of about six or eight employees. Asked to speak to a manager as customers are now walking out for no service. manager shrugged his shoulders and turned his back and ignored me once again so i left also. poor management poorly ran restraunt and office was no better. read more