OK so...why am I reviewing a local chain restaurant? Well, I honestly go here way too often since…read moreI live SO close, but lately something has been amiss! The food is exactly as you expect. Greasy delicious butter burgers (get the deluxe for at least some semblance of vegetables), good custard / shakes / malts, the BUFFALO CHICKEN TENDERS, etc. Overall I am normally somewhat disappointed by their flavor of the days - they are mostly something you could create on your own with their available mix ins with a chocolate or vanilla base. I want that flavor to be more special, you know? The custard is not as good as one of the more "local" places around, but really it is so (some might say TOO) convenient. Lately though, the service has been sooooo slow at this location. I don't know if they are just short staffed or what, but around dinner time you can expect a 30-45 min wait for your food. I have tried to get around this by preordering online, which seems to help. But be wary if you are ordering during prime time without that.

My wife and I were here on Tuesday the 16th. Positives: Food was good as usual…read moreNeeds Improvement: Service was incredibly slow...took just over 22 minutes to get our (2) burgers and fries and neither was special ordered in any way. Not just our order either, as we could look around the dining area and there were 6 other tables with folks waiting for their food....essentially nobody in the dining area had food, and a long period went by with nobody coming out to/delivering any food to the dining area. One of the staff spent some time chatting with one of the guests....tables not well cleaned either. When our food was finally delivered the staff member just plopped the tray on our table and walked off - no "thanks for waiting" or "sorry for the wait" or even "here you go"....really odd. Perhaps an off day for this restaurant but this was by a large measure the worst service we have ever had at any Culver's.

Dairy Queen Grill and Chill Saukville, Wisconsin was a pleasant surprise. I must admit that I…read morehaven't been to a Dairy Queen in quite a while. This location was clean and well maintained. We wanted to pick up an ice cream cake for the boy's 5th birthday. We selected a colorful, already decorated cake. We requested some writing on the cake, and we were pleased to find that one of the associates was very artistic. We also ordered a Dairy Queen soft serve cone. The cake turned out fantastic. The cake tasted fresh and everyone enjoyed it. Prices were reasonable. There is a parking area in the front of the restaurant. Look forward to the next trip. I definitely want to try one of their burgers!

This is one of those places where there's one shift lead running around frantically doing all the…read morework and sharing the space with a couple of people who move in slow motion, look confused, think long and hard before starting to make an order, and have no idea whose order it is once they've made it. I witnessed several people show up, wait for service, get none, and leave. I did the same. Replace the helpers. They're completely disabling your operation. Either that, or if they're not able to comprehend how to make the products, have them clean the bathrooms or tables at some point for a change. Looking at a lot of the other reviews here, it's clear this has been going on for years, and the DQ company does not care. They just post automatic replies about "we listen to our fans" lol. Just one more fast food place that's now slower than a steak house and best avoided.

Been going here for years. Food and service is always great. Only downside and loss of a star was…read morethe menu change as of 6/1/26. I'd been telling my out of town family how good the poutine was for ages. Well, come to find out, the food that made them so popular in the area is no longer on the menu. We got smash burgers which were fabulous, but there is nothing quite like the Wisconsin Poutine they served, or the original. Heck, for ages, they offered monthly specialty poutines. That disappeared first. Hope someone sees the light and brings it back. And no, the cheese fries with brat coins and BBQ sauce is not the same thing. It doesn't even pretend to be the same.

Met a couple of girlfriends at Inventors, loved the peach Golden beer and bang bang chicken sliders…read morewere delicious! Want to try their new fun craft cocktails. Can't wait for summer, such a great space!

So excited about this opening in grafton- The chicken was perfection! The Mac and cheese was…read moredelightful. The restaurant was very clean. The only reason I didn't get it 5 stars was because we had to go back up to the counter 2 different times to have our order fixed. We weren't given a cup for a drink we paid for, we didn't get our coleslaw or our ranch.

Food was really good! Wasn't able to eat immediately: it was still very tasty!…read moreService was great!

Ordered the bacon king and it came with a side of plastic string mixed with the bacon. Also looked…read morelike a monkey put the burger together. Maybe 3 pieces were actually on the burger along with the cheese being on the edge of the patty/bun instead of ON the patty.

I went there and was going to spend $40 and I politely ordered and the manager over the speaker had…read moreit all wrong so I tried to correct her to change it and she got all pissed off and yelled Jesus Christ very sarcastically and told me to pull up to the window and as I got to the window the manager said she is refusing me service. I don't understand what I did to deserve an attitude and the to refuse service I was left speechless...I will never even attempt to go there again I went right next door to Dairy Queen and they were as nice as can be I will go there instead That Burger King and especially that manager was completely rude and her attitude and demeanor was completely uncalled for and unprofessional

Well there food was decent but there ice cream was wery yummy but also the fries were not salty and…read morealso they for got MY TOY?!!!!!! And their service was also decent I want this McDonald's TO DO THEIR JOB!!!!!! and also their fries was very cold. It wasn't even that hot and also the chicken nuggets were very cold not even hot also and also some other person try to give this dog a good review with actually their workers trying to tricks everyone, they can't trick nobody.

I order one drink almost daily and they still get it wrong. It is on the screen and they have ample…read morechance to know my order is correct and still does not get it right. the person in the window doesn't even say anything, not even a goodbye.

Food is great! Fun clean place. Shakes and malts are not made with regular scooped ice cream but…read moreinstead they have a soft serve vanilla and soft serve chocolate machine and use that. A chcolate malt doesn't seem to be anything other than soft serve chocolate with a little malt m powder. However, the sodas are a unique brand and are fantastic so get those (i.dont even like soda!). They have the regular big cola brand and stuff but go the unique grape, etc or my fave....state fair lemonade. It lives up to its name!

I enjoy Wayne's Drive in food. They have mazing food, reasonable price and courteous staff.read more

Awesome service. Got my chicken for free today because i had to wait 20 min instead of 10min for…read morefresh food.