19 minute wait for a McDouble. The excuse was they were waiting on fries. Newsflash! I didn't order any fries!

Well today they messed up again. Ordered a Bacon,egg, and cheese biscuit. Well got home and no dam bacon. Guess they don't care

Legit every time I come here I set the bar as low as possible and they still seem to disappoint me?! Tell me how u forget Mac sauce ON A BIG MAC read more

I get caramel frappes all the time from pace, Pensacola, and all thru Alabama but the one at "6485 Caroline St Milton, FL 32570" really pisses me off that they will not add caramel drizzle in the cup, I will pay! They still won't and I tell you they lose tons of sales in frappes just because of this! I drive to pace just for a frappe "My Way" wow isnt that their slogan read more

McDonald's - The picture shows a caramel frappe that you will not taste caramel until your done.....so freaking stupid - Burgers Near Me - Milton, Florida

Don't even bother going here. They screwed up an extremely simple order of a breakfast burrito (which was paid for)....and they could not even put it in the bag with the other food ordered. This shows a complete lack of accountability and double checking that everything is right. If they cannot/will not check the orders to make sure they are correct, I am wondering what ELSE they are not double checking (drink dispensers, cleaning, bathrooms, ect...). Find a different McDonalds instead of this pathetic place! If I could give 1 star I would! read more

Terrible service. Waited over 30 mins in drive thru line to be pulled ahead where I waited another 15 mins for the food. I'll never return to this location. Order ahead on the app. read more

This is by far the worst McDonald's that there is never no help and service is terrible line are slow order are wrong 50 percent of the time management is the worst I often wonder if they even care won't be back here read more

So, so ,so slow service. Probably the worst service oriented Mc Ds in the panhandle. No one is ever at counter, door dashes backed up, not enough staff. Waited almost 30 minutes for 2 sausage burritos this morning. Then of course no one made tea for the lobby. If you don't have the staff don't open. Poor Management and staffing. Really past ridiculous! read more

I wish I could give this establishment ZERO stars. First and foremost, I've always been able to add caramel drizzle to my iced coffee lined around the cup. Today when I went the girl at the window said it's "against company policy." Ok, fine whatever. I told her I had a second order and she completely ignored me & stopped speaking on the speaker. I ended up just pulling up and not doing the second order, but as soon as the car behind me pulled up she answered unless you want to receive shitty customer service, I advise to NOT use this establishment!! Not to mention she charged me for the wrong order and when trying to correct it, refused to open the window! read more

Got a quarter pounder that the bottom bun was so crunchy from being left out for who knows how long and a McRib that had almost a negative amount of sauce. read more

McDonald's - Bottom bun from the year 1983 - Burgers Near Me - Milton, Florida

Stopped to get sn ice cream Cone and for 2 days now, the ice machine isn't working. They're to lazy to clean it. So Wendy's here I come next door. read more

McDonald's - a cup of coffee in a car - Burgers Near Me - Milton, Florida

I went to the Milton McDonald's off Highway 90 and or Caroline Street. I ordered a $5 meal deal and a large fry. My order came to be $9.20. I rolled up to the window and I paid the cashier. I paid the cashier $20.25. The amount I was supposed to get back is $11.05. She hands me the receipt and and the money back and I don't go to put it in my wallet until I'm rolling up to the second window. I realized she only gave me back $1.05. I now am at the second window and let the next cashier know what happened. He closes the window and after a minute or two. What I'm assuming is the manager on site says and I quote hand me the dollar. I go to tell her what I paid and she cuts me off and says I know give me the dollar with an attitude. In order just to leave and get away from the dirty look she was giving me I gave her the dollar and she gave me a $10 bill and did not even give me back my receipt. I'm sure that was on purpose so I wouldn't call the number. It isn't so much that I was robbed of a dollar but the vile way I was treated because the cashier along with the manager doesn't know basic math. I would advise anyone going to that location if they are using cash to make sure you have the correct change before you drive off or better yet don't use cash there.. I will never make that mistake again. The time and date is August 23rd around 245pm. ​ read more

This McDonald's sucks do a curb pickup and was sitting there for over 30 minutes finally the worker brings me my food and walks away just to find out there was no sweet n sour sauce in the bag had to get out of my car walk all the way back in door was locked then had to walk the other way around I'm standing at the register worker is not paying attention to me whatsoever finally have to yell can I get sweet n sour sauce McDonald's will do whatever they can to enrage you read more

I walked up to the counter to place order, was told I had to use the kiosk ordered. I ordered 4 cheese burger meals added lettuce and toms to all, got plain cheese burgers. I had to put my food on a table to make my drinks, you could tell the beverage are had not been wiped down in a couple hours. The tea at the beverage area, the lid was in the tea and stuff floating in tea. I asked for tea from behind the counter the staff acted like i was bothering them. The girl at counter that helped me with the tea was black. I don't have a prejudice bone in my body, she was rude to me yet provided great customer service to black customers, laughing and smiling. I said thank you to her twice all she did was glared at me. If that was the other way around this store would make the news and probably have a law suit. There were several ServSafe certificates hanging on the wall. I know they are good for 5 years because the company I work for makes me re-certify ever three years. What I saw in this store was a disgrace to the ServSafe certification. I have been in food service for 41 year and I am a Director of Dining Service for the company I work for. I am responsible for the daily operations of 31 commercial kitchen with 182 employees. If this was one of my units I would have called the GM in, locked the doors, finished the orders on the screen, lined the staff up in the dining room and asked the GM and manager on duty for their keys. I have worked in food service all my life and know it is a hard job, but there are no excuses for what I saw tonight. I hold my teams to the highest expectations. My Gm's know that I hold them responsible for what happens in their units whether they are there or not. What I saw tonight is a direct result of poor management from the GM down to the shift leaders. I do not complain about or to restaurants, I just don't go back. What I saw tonight, I have to say something. 6485 Caroline St, Milton, FL 32570 I believe the store number is 5103. read more

I came through the drivethru and ordered a big mac meal, a double cheese burger and a large fry, and a 6 piece mcnugget. The person who took my order charged me for a 10 piece nugget, and i didnt receive the nuggets at all. But i got the sauce for it that they also charged me for. I will not be returning to this location ever again and will tell my friends and family to do the same. If i could give the customer service and the over all experience a 0/5 i would but it wont let me post the review without adding at least one star ! read more

Horrible reviews, nothing seems to have changed over the years. We went there a couple times out of convenience being close to the house. Terrible rude service. Twice they overcharged us for a medium meal charging for large. Food is nasty, something is always missing out of the bag. Called corporate to complain and was told they would send us a free meal or something like that and apologized. That was months ago. Haven't received anything. You would think the franchise owner would be more involved and take care of their customers. Not worth going there anymore it's a disappointment every time. I don't think management is even interested in reading the reviews. read more

Who tf made these hash browns?!? Soggy a** potatoes. I had to peel the skin off the paper, who nutted on my hash browns? Lemme find out who did this, lineup your whole shift, including your shift manager. I'm giving out hands. read more

McDonald's - Not a damn hash brown, I'll tell you what. - Burgers Near Me - Milton, Florida

Welp that didn't go well large order and every hash brown was like this...if you want an increased wage start doing your simple job right. Would rather they had been rock hard. read more

McDonald's - Hash brown - Burgers Near Me - Milton, Florida

I've tried this McDonald's a couple of times because it's the closest to my house. Somehow everytime there is something wrong or missing from my order. I've worked in the food industry and it's not that hard to make sure all the food goes into a bag. Either the employees don't care at all or they're too dumb to read a screen. Most of them have an attitude no matter how nice I try to be. People have to stop being in the customer service industry if they lack people skills. I'd rather drive the extra miles than deal with this McDonald's again honestly. read more

I went 15 minutes before they close and this what I got very disappointed ruined my whole night I was half way threw eating it read more

McDonald's - I went last 15 before they close ruin my whole night - Burgers Near Me - Milton, Florida

Don't bother going if you have to deal with the lady taking orders at the drive thru. Terrible attitude. This was at lunchtime too. So you'd think they'd have someone with better customer service skills at that hour. read more

I went through the drive-thru this morning between 10:30 and 11:00, primarily because I thought that you could obtain real food (as opposed to standard breakfast fare, which is substandard in every aspect...except bacon). No dice. If I had known that it was still time for faux food, I would have gone to Hardee's, which has the best damned biscuits and stuff to put on them, anywhere. Anyway. I'm not that familiar with breakfast food, but I had just waited behind a car and I was famished from goofing off at the house until I thought that it was time for actual vittles...so I ordered something off of the menu board. I was invested in this trip, yo. Two things about this morning's jaunt. Firstly, the menu consists of three or four vertical sections, broken down into categories. Or scattergories. I didn't ogle it too closely, because I wanted some egg, some meat, and some cheese. That section of the menu? As far away from the drive-thru speaker as possible. WTH? I can see well enough to drive without being a hazard to the general public, but I could barely read that crap. Could y'all put the important stuff closest and move the Mocha Lava Squirt Frappadappacino menu to the other side? I doubt it, but thanks much, if you do. Secondly, what I ordered was two sausage and cheese biscuits and what turned out to be a sausage, egg, and cheese McGriddle. The swiping of my card and the passage of the bag into my truck was expeditious, as this location usually is. I pulled around back to nosh, since the inside of my truck is 5-star compared to the inside of this place. The two biscuits were on top, so I ate them first. Not bad. Not good. They qualified as food. Then I opened the McGriddle. What. The. Eph? Seriously, the worst concept, the worst smell, the worst bite of food that I can ever remember taking. Wait, that's not true. But it is the worst bite of food that I ever PAID FOR. Holy catshit! I can't believe that there are people that buy this pile of nasty more than once. Nasty pancake buns, a chemically fake and cloying sweet smell, along with a sweet flavor that starts out okay in the front of your mouth and induces tremors of revulsion in the back. I'm not being hyperbolic or trying to be funny here. This was THE WORST FOOD ITEM THAT I HAVE EVER BOUGHT. EVER. I almost jumped out of my truck to lick my tires to get that taste out of my mouth. Avoid this at all costs, which was $3.19, I believe. The frackin' menu board was too far away for me to see. Still three stars, because the drive-thru is quick and friendly. The inside is usually a mess and it takes 10 minutes to get a Big Mac. read more

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got 2 things took forever when my food finally came they were out of lemonade then i asked for a sweet tea and it also took forever so i just went and got it myself read more

I usually have alright experiences whenever I come to this location, but tonight I was very disappointed. I ordered a regular size Oreo McFlurry and when I got up to the window, the girl handed it to me very quickly and closed the window right away. I didn't think anything of it until I went to eat it and it was halfway empty and had only a very little amount of Oreo crumbs on top. Almost as if they gave me the snack size in a regular cup and as for the Oreo crumbs, I'm assuming that they must have ran out and were too lazy to go get more. read more

I just left this McDonalds and no one answered me at either speaker so I drove up to the window to order. The girl was very sweet and apologized for no one answering and took my order there. However both the Hot coffee and the frape machine were bing cleaned so I couldn't get coffee then to top it all off they couldn't accept Apple Pay bc the "machine was broken" The only thing that kept this review from being one star was the girl in back drive. She was an angel and was very understanding and apologetic. Ended up going to the Pea Ridge location and it was much better read more

We visit here a few times a month for a lunch or a quick snack. Nothing special about this place but the employees are always friendly and the drive thru line goes pretty quick. read more

Currently under reconstruction. They tore it all the way down. Stars again when it is back up.

My fries were cold there was no salt. My fish filet didn't have tartar sauce. kids burger had a very very large amount of mustard on it. The Big Macs bun tasted like it was made in the year 1983. And we had to wait 15 minutes on the cold food no one wanted to eat. I would not recommend coming here. Ice was good though. read more

Been here several times and it's always horrible. Tonight I ask for a parfait with fruit and yogurt and 2 grilled chicken snack wraps. Simple enough, except the employee said I have to make them ( the parfaits) she leaves and comes back with completely frozen strawberries and a tiny scoop of yogurt in a cup. Then complains about having to put my 2 snack wraps on a tray, which were done and waiting. She then proceeds to make me wait, I guess to prove a point. No idea. The staff is extremely unprofessional and disrespectful, not to mention the food is subpar. I know it's just McDonald's, but dang people, show some up bringing. I'll just go to the one in Pace, they are Amazing. read more

Only reason we are here is because the birthday boy wants chicken nuggets. Using the Mc D's app with location services on it said there was a 40pc nugget for $9.99. Get up to the counter and they say we don't have that on the menu. Already a rip off due to them raising prices earlier. Manager has some excuse why she can't fix it. Thank you for making me choose Chik Fila for all my chicken nugget needs. Unfortunately it is Sunday and they are closed. It will be a long time before i am coming back! read more

This location refused to honor the free Mcflurry coupon from their app. I had to drive all the way across town. Not ever going back there.

After this last trip, I'm completely done with this place They insist on Only hiring complete assholes. I had a call with their three or four different times now to complain about their service. read more

Took my foodback due too cold. I asked the lady manager on duty, mid-afternoon, why was my quarter pounder not made fresh, like advertised on TV, no answer. Rude Bitch Ass! Then she comes out 15 minutes later, NOT from main prepping area, with my order. This organization is poorly run, at best, all they care about is turning numbers. Cannot be trusted. TRASHED ALL OF THE TAINTED FOOD. The other male manager up front continually washes his hands & daintily peruses his pen, while sounding robot like with no energy or personality. Go to HELL all of you delinquent Bastards. Reported to The Florida Dept. of Health & The Dept. of Business & Pressional Regulation. Stick that in you Pipe. read more

This place has the worst service. Waited 20 minutes for my order and then when I got home, they gave me the wrong food. Messed up my order the last two times. Never going back! read more

Order a 20 piece... got one box with eight, the other with 9. Old nuggets to boot. They won't cook chicken after midnight even if you are willing to wait. So they don't give you what you want and they rip you off. Awesome. read more

When we first arrived I had to take my son to the bathroom, as soon as we opened the door, a foul smell was apparent. A Mcdonald's worker flushed and walked out with out washing her hands!!! So I open a stall and right there in plain sight on the floor was a huge turd! How does that happen who knows, but it had been there for a while, it appeared to be hard and dry. I told the order taker and he told a manager and she said to one of the lower training crew well one of you are going to clean that up...they argued and a girl from the back...who cooks volunteered. WOW. Then, they were out of ketchup, tea, and napkins. Had to go to the counter for all 3. The area was nasty, no tables were wiped down, the high chairs were disgusting!!! Then the kids wanted to go out and play in the play area, my son says, mom there is pee in there, sure enough there was a pile of urine sitting in there. The seats of the booth are taped up with red duct tape. Come on people! By far the worst Mcdonalds we have ever been to! Oh, and they always seem to be out of tomatoes!!! I had to give it at least one star because it made me! read more

McDonald's - McDonalds in Milton FL. eeew - Burgers Near Me - Milton, Florida

Why does anyone still go to the clown house. Food is the same, greasy, rubbery, fare voud of any nutrients, and full of filler. It was once a proud fast food kingdom, but over last 5 or 6 years has become bottom barrel blah read more

This restaurant made my four year old little girl cry! I went through the drive through and ordered mine my husband and four kids there food. The drive through guy was very rude while taking our order. After we had got home and gave our kids there kids meals my four year old opened her four piece and started crying. I asked what was wrong and she said "look mom they gave me pickles". They had filled up the four piece nugget box with a bunch of pickles on purpose! Then my husband brought the box of pickles back up to them and they were acting as if we had ordered it that way, although it was not rang up on our receipt that way. I will never be going back to this McDonalds again. Very poor customer service. read more

Horrible service, horrible food and rude managers. We received fish sandwiches with no fish on them and chicken nuggets that had been microwaved....not fried. They were soggy and cold. When we called to complain we were told to bring the food back, placed on hold, hung up on and then advised that they would not be issuing a refund after we brought the food back all the way to store. The owners son, NICK, who was incredibly rude, refused to even apologize for the inconvenience his poor service caused us. We will never eat at any McDonald's ever again. I hope that $27.44 was worth it. Just Disgusting. Microwaving chicken nugget is a health hazard. I will be calling the appropriate agency. read more