I had a frustrating experience at this McDonald's location. We pulled up to the drive-thru and waited for 10 minutes at the speaker without anyone taking our order. We decided to pull up to the window, and when we asked about it, they claimed they were working the second lane. Fine, but after waiting an additional 3 minutes at the window, we finally had our order taken there. The lady at the window dropped some of my coin change when handing it to me and just shrugged it off instead of getting it for me. The fries were cold which was on par for the service. Surprised to have warm sandwiches though. Given the poor service and long wait, I'll be avoiding this McDonald's from now on. Food: 2/5 Service: 1/5 Ambiance: unable to rate read more

McDonald's - Fish Sandwich - Fast Food Near Me - Minerva, Ohio

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Sign on lobby door says it is closed from 2-4. Monday through Friday for cleaning. We are here at 7:23 PM and the doors are locked. We looked in the window and saw that the lobby was not clean but an employee sat in a booth on her phone. All we wanted was coffee so we went thru the drive-thru and it took an inordinate amount of time for a not busy period. The inside of the food handling area looked dirty. The staff was pleasant, just appears there is no culture of cleanliness or customer service. read more

If I had to chose between eating my own arm and the food from here, Im eating my own arm. What kind of place hires a person and does not schedule them in? The training is horrible and they dont make you feel very welcome. To many chiefs and not enough Indians. There is no organization or management there. Its a free for all. The place is a disaster! If i could get away with no stars I would. Giving it 1 just to post it. read more

When the person is serving my food and I can tell that she's a tweaker , I am not happy! My food is always messed up at Minerva's McDonald's ! read more

Coffee is really good. Chicken nuggets really good. Very low wait times in drive-thru. The feel of the place is good. Inside waiting times, long wait. read more

Worker yelled at us for walking through a door that was open...? The door was propped open with a cone then when we walked in we were yelled at by the fat lady behind the counter. read more

To preface: I've never been inside, only drive thru. I use the mobile app to order my food most of the time. Meals have never been wrong. This place gets a ton of business from this small town, and the employees are always nice in the drive thru to me. I'm not sure why everyone else's reviews are so low. read more

The food is rarely good & the ice coffee just isnt enjoyable , and the energy in the store is horrible. Simply don't recommend

This McDonald's has by far the worst service I've ever encountered. When going through this drive thru you can always be sure that something will be wrong ! Order sweet tea get unsweetened , pay extra for sauce and get no sauce at all , want nuggets ? Hope you like fish bc you'll get fish ! read more

I ordered an esspresso drink and I got it and looked in and an eye lash was floating in top. I showed it to them and they did not even offer to replace it. So I just wasted my money!! read more

Every worker at this location is a rude moody little teenager who has no respect. You ask questions or ask for something they always get an attitude about it. Makes me not wanna spend money there or even go there for that matter. Better make some changes McDonald's. read more

This is a nice McDonalds the workers are nice there it is not always clean but the food is good

I frequent this McDonalds on a daily basis. Rather it's for coffee in the morning or a Happy Meal for my daughter. I go EVERY DAY. About 75% of the time my order is wrong in one way or another. My daughter gets the 6 piece happy meal with sweet tea and spicy buffalo sauce. I ALWAYS ask for 2 sauces to make sure they remember since I'm getting charged for that extra one. I would say 30% of the time we get no sauce. 50% of the time they give her unsweetened tea. What 5 year old wants unsweetened tea? It's a happy meal, you clearly can tell it's for a child. Regardless though anyone ordering a sweet tea would be upset to take that first drink and get a mouth full of grossness. I've called and talked to the manager Jessica many times. She always offers free food that I have NEVER asked for I just want her to be aware of the crew of people she has working there. Today what set me off to make me write this review was I went through the drive thru and ordered a Big Mac meal and the 2 cheeseburger meal both larges. I got home and took my food out of the bag to see that yes they gave me large fries boxes but definitely did give me large amount. Picture will be included. This place is absolutely ridiculous and it sucks because we live in such a small town that the next nearest McDonald's is 20 minutes away so I have no choice but to keep using this McDonald's. My daughter pretty much lives in chicken nuggets and French fries right now. As I've stated I've called and spoke to the manager and while she's offered me free food it's not solving the problem when I go there daily and my order is always wrong. I wish I could just stop going there altogether but when you have a 5 year old that refuses to eat anything else what are you to do? I hope by posting this someone sees it and does something about the people working at this McDonalds. I worked fast food for 15 years so I understand mistakes happen but when it's every day I know I can't be the only one in this tiny town that has complaints about this place. read more

McDonald's - These are the "large" fries I ordered today. Large box, small size amount. - Fast Food Near Me - Minerva, Ohio