I went there yesterday morning to get breakfast with my sister through the drive-through. The car ahead of us look to be Spanish people and the lady in the window looked to be Spanish. She was polite to them. We pull up and my sister are white. She was rude as fuck to us. My sister asked for packet of salt and she rolled her eyes and gave her the look at death. You would've thought we asked For a million $$.. Didn't say thank you or anything .. just closed the window in our face .. people are just openly racist nowadays.. I won't be going back there. I don't need that type of treatment . read more

Slowest Mcdonads ever... they actually chase away people and tell them drivethru will take 30 minutes.... Oh and now my fries are cold! Rediculous!! read more

Was in the bathroom helping my 5 year old use the potty. Someone was having a bowel movement in the stall next to us. My son finished up and as I helped him wash his hands, the bm employee finished up and didn't wash her hands. Yuck. Was hoping she was just going to use a sink in the kitchen but as we exited the bathroom, I saw her already handling the food. Ewwwww. On top of that, they got my boys food wrong. Just wanted a burger, no cheese. Of course the cheese was all up in it. read more

McDonald's - Burgers Near Me - Newark, Delaware

Twice now they have billed me for McCrispy Strips (which I asked for) and given me Nuggets in the box buried at the bottom of my bag. Once, mistake. Twice? "I hate making these stupid strips!" - employees, probably. These are expensive for the low a quality. I expect perfection if you are going to be charging us three times what they are worth! read more

Where's the BEEF?!! What's going on with McDonald. The food doesn't taste the same and where is the burger? It should be called the incredible shrinking burger! This is sad. read more

McDonald's - Big Mac - Burgers Near Me - Newark, Delaware

This location proves that not only do they serve slop, but they are incapable of serving their slop. I assume that since their employees are paid 7 dollars an hour, it is incomprehensible that somebody would pay a couple of dimes for some extra sauce. Instead they just leave you with dry sandwiches and no sauce. read more

The restaurant and app say they are open until 11 but they have the doors locked well before then and will not allow anyone to enter.

Could not a simple order correct. Everything from taking the Oder to delivery was wrong and had to drive back to get it corrected

Shut this place down. This is THE WORST McDonalds in history. The customer service is like trained baboons could do better.

Service at the drive thru window was not pleasant . attendant was very annoyed while taking our order. Never told me how much the order was going to cost. I had to ask... When I went to the window to pick up, we asked for another chicken sandwich and of course she had an attitude... We paid for all items then went to pick up. We pull over to the parking lot, and we didn't get everything that we wanted!! Honey mustard was ordered, we were given hot sauce , french fries was the only thing that was hot. nuggets were cold... Sad part is I've never had a problem in this location... I will never return to this McDonald's on Main Street in Newark Delaware read more

I HAD THE BEST DINE IN EXPERIENCE at this McDonalds. The staff was attentive and brought the food to our table. It was 11 pm but they where awake like a person after a fresh cup of Joe. One of the staff even let us know that one of our lights was on. They went above and beyond and I felt the hospitality I usually only encounter in the south.Nice work! Oh and the food was excellent too! read more

This location (Main Street) is the worst I stopped going there. We used to go every single morning for years. But the service and food quality has went downhill so bed we started going somewhere else. The breakfast shift is the worst, it's not the people on the shift serving the food. It's the employees making it. It's never consistent and they mess it up 8 out of 10 times. And lately the food is not even warm. It's like it's been sitting out. Or they burn the muffins a lot and they are hard bc it seems like they try to reheat them after too long. I even tried to call them and talk to a manager Maria but she was so rude and even hung up on me before I was even done talking. She just wanted to rush me off the phone and say just bring ur receipt in but I was saying I just wanted to see if maybe it could be brought up to someone so that it could change and not be an on going issue. But she could careless. So I stopped going there. I spend my $25-30 I was spending there every day somewhere else now. It's a-shame too bc some of the people on the early shift (like 5am ) are really nice so they have to deal with angry customers because the people in the kitchen keep messing stuff up. And I would have kept going if maybe they got the people in the kitchen to step up but I was tired of wasting $ and not knowing how my food was going to taste. And I hate to have to complain. But I had to about this read more

this is absurd. it is halloweekend in a college town. I ordered my chicken nuggets and French fries over an hour ago and it has not even left the location yet. how difficult is it to make chicken nuggets and French fries. I know it's not real chicken so not that hard. I'm hangry and this is awful service. read more

We came here for a simple order reading with very rude staff. Had inappropriate comments and were rude to us when we were asking questions. The manager did not seem to care what was going on with the treatment of your customers. People were staring at us at the reaction of this very rude employee and I just feel extremely uncomfortable. This is not the first time this is happened with this staff . The manager chooses to ignore our complain therefore we will go elsewhere read more

Many people say McDonald's has the worst food. Common, it's cheap, it's fast, and it open 24hr!!!what else do you want? As a college student, I visit here very often. Despite the fact that it's not health for me, I can't imagine a life without McDonald's. Ps: this location have 2 game machines for your kids...or you. I see adults playing them all the time lol read more

McDonald's - I'm loving it - Burgers Near Me - Newark, Delaware

They only make you use Kosik machine to order, even a coffee. Told kid behind register, no I want to give you my order in person. He said sorry, we only do Kosik. Liar the guy in front of me just put his credit card in the machine by the register and was waited on. The kid told me sorry that doesn't work (pointed to the register) Lie number 2. We left. read more

Old lady night shift can suck my balls. She's very rude and annoying. She needs a lower grade job, I recommend goodwill janitor.

Very new to US. First restraint I try. WHY NO chopstick Very hard for me eat French fry. Also Happy meal no come with happy ending? Just kidding hihi. NO SZECHUAN SAUCE lose star. And I know what chicken made out of. Not chicken. read more

This McDonalds in the morning is the worst. I don't understand how you can get orders WRONG day after day. You should not have the window cashier taking orders either. I encourage everyone to call the management company to make your complaints, maybe then they will take notice and do something to remedy this. They need to take a lesson from chik-fil-A they can get you in and out with your order being correct. read more

They got my order wrong TWICE IN A ROW. May 16. 2020. Chaotic - staff screaming at the top of their lungs in Spanish. This place needs a corporate standards review and reset. read more

Best McDonald's, they're all so kind and so friendly and they're easy to get along with, you just need to understand that they are a fast food and are in a rush, they're hard working and I heard on busy days, around 150+ cars in one hours so be friendly to them and respect their hustle. read more

Grabbed two hot coffees last night at 9:00 pm. Both of them were cold, not even luke warm.

this restaurant did NOT live up to my standards i expect from the average mcdonald's restaurant! fast food? our food took 20 minutes at midnight with 3 people in line! i will NOT be visiting this location EVER again! read more

This is the worst Mc D's I have ever been to. Two terrible experiences. One time I went there and clearly said only onions on my quarter pounder. I had checked the burger and saw there were only pickles rather than onions. I told the drive through window guy I asked for only onions and he told me to pull up to the 3rd window. After waiting nearly 5minutes at the 3rd window, he gave me my burger. As I drove off and started eating it I noticed it was the same thing, ONLY PICKLES, what a jerk. The second bad experience was when I ordered a sausage egg and cheese on a biscuit. I should have learned my lesson and checked before leaving, but I was in a rush. What do you know? They literally gave me a sausage with cheese on a biscuit. How do you forget to put an egg on a breakfast sand-which? Who in their right mind would want to eat just a sausage smothered in cheese on a biscuit? Never going here again. read more

Please don't give this McDonald's your time! Go somewhere else! Pulling up to the drive through we were greated with a grumpy hello, my response welcome to McDonald's how can I help you, the response I got "what" I said can you give me a min please. So placed an order for 3 chicken sandwich meals! Asked for ranch at the drive through. Getting our food, drink sizes wrong and marked wrong. No ranch and asked for honey mustard. Was told we need to pay an extra .25 per honey mustard and ranch. Wth. Someone has a side business going on. Was told since we didn't order nuggets we weren't allowed to get "free sauce" over all service was just so crappy and employees were so rude! Go somewhere else! read more

The chicken nuggets are not salty and the fries are a little dry. But other than that it's pretty good for a mcdonalds.

Drive through in the morning is a night mare. Going to be late to work if I have to wait in this line. This used to be the best Drive through in the am for a quick coffee and sandwich. May need to consider Wawa around the corner. Bummer read more

I had to give 1 star in order to post this but they should have zero. The service here was terrible to say the least. I ordered online and the PR ladies NEVER want to give me sauce unless I buy nuggets. What I order online I should be able to get when I get to the store. They are very rude and nasty women. They also NEVER fill the fries up to the top. I always get 3/4 of a container. I never have a problem with any other race there, only these PR women. They refused to get me a manager so I called and was hung up on. I told them I wanted a refund since they could not give me my order and I am still waiting for my money back. I will never go back to this McDonalds. They should be shut down with the amount of problems that people have there, or at least change their service personal. I even called their other location, 1401 Governers Pl Bear, DE 19701 and talked to Elaina, who claims she was a manager but unwilling to do anything AT ALL. She would also not give me the owners information. Therefore, I was left no other option but to contact the BBB once again. All this over a sweet and sour sauce because I did not buy nuggets. read more

Went to this McDonald's so my boyfriend could get something to eat after work. We waited in line for 30 mins until we got up to place our order and had to wait another 10 minutes while no one was taking any orders and there was no one in the line in front of us. Could hear the people over the microphone saying "you're doing the best you can" to another employee. Waited all that time just to find out they had no buns and all you could order was chicken nuggets. Couldn't even get chicken tenders. Do not recommend, huge waste of my time. read more

Do better McDonalds Main-street Newark !! If your dining rooms are "now open" than please tell your employees not to ignore the customers in the "dining room". Almost every time I visit this McDonald's they mess something up but today I didn't even get to the food! I walked away with nothing and will probably not be back to this location . As I walked in an employee ( middle aged Hispanic woman wearing a red sweater which covered up her name tag )was waiting on a customer at the counter, so I assumed she could take my order. I stood there for 10 minutes, was ignored and watched this employee chat and laugh with the other employees fulfilling the drive thru orders. The person in front of me had to ask this employee 3 times for her cup before she got it. A few minutes later I asked if someone could take my order and was told I would have to use the kiosk or just wait. I did not realize I had to use this kiosk and had this been communicated to me when i first walked in I may have but not after this employee blatantly ignored me for 10+ minutes . The really disappointing things is I think she is a manager. Way to manage!! Instead of sarcastically yelling have a great day when I said never mind you should have rectified the situation. Do better!! Cooperate needs to clean house here. read more

I'm pretty upset with this place. Kiosk don't take cashless and you have to stand in line at counter of one cashier. Tea dispenser labels are worn off so you don't know which is unsweetened. Flys! Food good, though. read more

My one friend missed out on hot cakes because they couldn't manage to handle my other friends order and they wouldn't allow him to get it at 11. A couple seconds after breakfast ended read more

takes cash only after a certain time and won't take mobile orders either. acts strange after like 11-12

I come here while I wait for my car to be serviced nearby. The manager brings the food to your table. $1 iced tea! Convenient location. Wifi. read more

Customer service is the best. The new renovation is awesome and more modern. They really put some work into this location. Food, though unhealthy, is still the best out of all the other fast food chains. read more

This is the SLOWEST McDonald's I've ever been to. Ordering 2$ worth of cheeseburgers and I sat in the line for 45 minutes with 2 cars ahead of me. Not only that, they threatened to call the cops on me because the drive through window said "pull forward" and when I did they acted like I was an idiot for trying to order at the window instead of the machine, and said they would call the police on me because I said a cuss word. The only reason you should EVER go to this location is if you're drunk and don't mind waiting an hour and a half for 2 cheeseburgers. read more

Main Street McDonald's is still the best in DE! Standards are set high and kept up with by well trained people who deliver hot fresh and correct orders. Even when you see a drive through line, time in wait is not more than a min or two tops. Best McDonald's in Delaware!!! read more