I would give them zero stars if I could. I placed a very large pick up order and when I got to the…read morelocation not only was the order not ready- they had no idea what had happened to it. Apparently it was stolen from the pick up shelf right in front of them. When I asked them to make it right, they told me I would just have to wait for them to remake everything. Completely unacceptable- no discount for pure incompetence. I would suggest avoiding this place at all costs- especially if you value customer service. It also appears unsafe as people are stealing food and nothing is being done about it. You need to feel safe and this doesn't seem safe.

usually this location is very good but my last visit was not. slicer was in need of cleaning and I…read moreasked how often it got cleaned and got no answer. overall cleaning was needed. if I couldn't eat meat or had an allergy to anything that had been sliced on that slicer I would have been upset and walked out

BEST breakfast I have ever ever had!!! Got the sausage egg biscuit sandwich and their hash browns…read more WOW!!! The Bojangles near me now has all day breakfast so I'm just now trying their breakfast. Only downside is their biscuit is so soft and flaky that it falls apart.

First time to this location, been to others across the south. I like the bojangles franchise for…read moretheir consistency. Unfortunately, if you like bone in chicken, this location only sells the tenders and bites! What a disappointment. However, the tenders were what was expected from the bojangles brand. Good stuff! Service was friendly, and the place was clean (since it is newer). Would definitely go back there if I am passing through Zanesville again. Someone mentioned Don's donuts are the place to go as well! It was closed after 2pm.

No no no - why do I keep coming back? It's only once a year and I get sick every time. I almost…read moregave it 2 stars only because the drive thru lady called me sweetie.

Waited 15 minutes to order, waited 15 minutes for food for a single combo. Watched a worker drop a…read morebag of food into the trash, take the bag out , and simply rebag it, when the food touched the can.

Came from Maryland, very long drive and had to stop at the auto store en route to my destination. I…read morehad a pleasant quick stop for breakfast here. Very friendly staff, and everything was right on our order. Would definitely recommend if you need a quick bite to eat.

I had never eaten here before, but the food was okay. When we pulled up in the drive thru, we…read moreactually thought they were closed because most of the lights around the building and the menu board lights were all out. Although, they had speedy service and awesome milkshakes.

Rude staff, rude management, very unprofessional. I was snapped at by management and refused…read moreservice simply because I asked about an up-charge. After being asked if I wanted extra cheese on each meal, I asked if there was an up-charge. She said yes, 50¢. I expressed that this is not a fair tactic to get up-charges. I've worked several fast food jobs in the past and know that corporate does not mandate tricky up-charge policies like that. She interrupted me and said "it's policy". I replied that I understood it wasn't her fault and that I would just be calling corporate to express my dissatisfaction with this policy. She snapped at me "well it's a corporate policy sooooo". I was taken aback by her tone. I took a breath and said "I understand." Before I could finish, she said "and you can leave, I'm not serving you." I could hear staff in the background giggling. I have never in my life been denied service. I understand they are within their right, but there was simply no reason for it. I was being calm and polite. She snapped at me immediately for questioning the policy. I called the store to speak to a manager and the same girl answered the phone saying she was the assistant GM. I will lot be returning. Not that this matters, but I'm pregnant and craving spaghetti and I'm extremely shaken up and upset after this experience. I am not a confrontational person and am honestly scared to return.

It had been years since I'd been to this location! I came here for lunch last week and was blown…read moreaway by how clean the restaurant was. The beverage counter was nicely stocked and the food came out hot and fresh. The service was wonderful and we got two refills on breadsticks. I'll definitely be back!!

I was new ti the whole hot head experience... To Be honest I was kind of a Chipotle girl. The first…read moreday I went MiRiah & Miranda took the time to walk me thru my first order and made sure I got all the right goodies on my lunch. The food was absolutely amazing very fresh and I truly enjoyed each bite. However these girls are the most friendly and energetic employees I have meet. In a world were nobody wants to work or deal with customers these 2 go out of there way to make you feel welcome. The food is great but it's so much better due to there service and attention. Wuth my God bless you each day. I will always go pick up lunch at Hot Heads in Heath!!! If you ever see this thx so much girls!!!! Your the BEST!!!!

YUM! So while I can't speak on the service since I had someone pick it up for me, the food was…read moredelicious! It's not chipotle, but honestly I think the quality of the veggies and meat was pretty good! And the quality of the greens was faaar better than chipotle IMO. The steak power bowl was delicious. Definitely eating here again.

I understand how tough it can be to find some first rate convenience foods, but this was out of…read morethis world. I might as well be on a boat with my own chef. I had a shrimp taco, and a fish sandwich. 7.6.2023 230 pm

The food was pretty good. The service was terrible. The person taking our order was rude and we…read moredidn't get exactly what we was trying to order. Also food was overpriced. Only redeeming quality was the food we did get.

Panera is a great option for something light and healthy. We were here during lunch and we received…read moreour order in a timely manner. Their turkey and cheddar was delicious and it tasted fresh. The place was clean and the service was great.

Went in tonight stood around awhile and no one came to the register to take our order! Several…read moreworkers looking at us from the back and never made an attempt to welcome or tell us someone was coming to take our order. This is the second time this has happened. Won't be going back!