I always want to give this McDonalds a first-round "bye" to give them a leg up, because this McDonalds has to deal with a lot of distractions that most McDonalds don't have to worry about...essentially that a lot of homeless people congregate there (because rich Montgomery County has dumped all its social services in Norristown, a few blocks from the McDonalds), and it's open the latest of all businesses. So, when I go to the Norristown McD's, I understand why the bathroom door is locked. I understand why the bathroom has blue lights (so you can't see your veins to shoot up). I understand why I need to keep a separate dollar in its own pocket, in case I need to give it to someone. I understand why most of the employees are exceptionally rude (because God knows what they have to deal with). Etc. I'm not easily horrified. But tonight was the last straw. All the McDonalds in the world offer free refills on soda, but this one has stopped. (They used to let you have one refill, which was already stingy for McD's.) Refills are now full price. When I asked if I could at least get ice, I was told that ice is $0.53. Really? Anyway, I can still use this McDonalds for the drive-through, if I have to be out and about. But I'm never going inside again unless I'm packin' my own soda and my own ice. read more

Terrible McDonalds. No egg on any mcmuffins my friends and I ordered. Couldnt even get a refund. Going to dunkin instead

The servers at this McDonald's were extremely rude. Service here is abysmal. We'd never go back.

I give this a one but I wish I could give it a 0. Their service is absolutely trash. All of their workers are grouping up to smoke. This girl with a lot of make up took forever to make fries. What's the point of fast food if you have slow workers. There were people vaping behind the counter and overall the whole environment was unbearable and they unprofessional. First thing that they could possibly do to improve their work environment is get some new employees. read more

Everytime I eat from this location I always end up getting sick. Back in may i ordered off door dash from here and found my apple pie bitten into. Food 9/10 is normally stale or feels like I've been handed something that's been there for a while. Countless times I had to refrain going to the hospital pregnant at the time because of stomach virus. Not to mention in front of the establishment looks like the walking dead fiasco. My son could've picked up the crap that was on the floor. Unappetizing. *dont order the chicken sandwich*.. eat at your own risk... read more

McDonald's - Bitten into Apple Pie - Fast Food Near Me - Norristown, Pennsylvania

my favorite mcdonalds ever i dont know what yall be doing back there but keep it up i love love loving it

Horrible service. Went through drive through and the guy said only grub hub and door dash sorry. Went into lobby to see I could order inside. The manager on duty was weird. Then proceeded to call me baby. Like overall horrible service then made me very uncomfortable. read more

Poor customer service. Poor and deplorable food qaulity. Poor hygiene, the tables and seats are always dirty and unkept every time I go there. There is an odor coming from the bathroom every time I visit . Last time, i ordered a grilled chicken wrap that turned out to be raw. Stay away from this shit-hole of a restaurant. read more

The worst MD's I've ever spent money. Ordered 4 happy meals didn't get one toy in either box. My fries smelled of old grease, sitting under the hot lamp turning cold. Assuming the girl was the manager as she had on a different colored shirt, got an attitude because I asked for new HOT fries. You pay your money for them not to care how they handle your food. My burger was pink inside, horrible horrible horrible. Wasted $30 for uncooked, old grease, short on the toys having ass MDs on Main and Markley st. Pissed I can't give yall a middle finger rating, don't even wanna give the one start....YALL SUCK!!!! read more

I love MCDs but very disappointed at the service at this location. I went in yesterday to order three fish fillet combos. The associate seemed hostile and rude. He didn't greet me, didn't acknowledge my 10 minutes wait, didn't smile, or thank me at the end of the order. I didn't feel welcome at this location. Later I found a single strand of hair inside my fish sandwich. I have reached out to the manager to report the issue. read more

This is honestly one of the worst McDonald's I've ever been. The service here is terrible. The employees have the facial expressions of "I hate my life and please don't bother me. The employees are so rude and 99% of the time, they mess up your order. I'm honestly surprised that this location is still open. read more

I love McDonalds. I agree the service is slow very slow. McDonalds employees on Main Street should make a team effort to improve on customer service and when customers are waiting for they're orders staff should really grab a Lysol wipe and clean registers and counters, etc. The menu is awesome an receiving McDonalds coupons puts the icing on the cake. I stop at McDonalds on Main Street at least three to four times a week because I live so close to them. You can just drive through or walk inside for a quick Mcpick 2 and a soft drink or breakfast any time. McDonalds has some sweet deals and gives you nothing less then 100% beef. read more

i call this place - Ghetto Ass Mickey D's why? well...to start you can count on the employees to give you ghettofabulous customer service. and while being served a few years ago by a young man working there with very manicured two inch long nails complete with rhinestones and multi-colored nail polish was amusing - its not even the most outrageous thing that has happened there. it shares bathroom facilities with the BP gas/quick stop store sharing the building and good god those bathrooms are atrocious and me thinks they hired one of the ne'er do wells hanging out around Norris Beer and Deli (emphasis on the beer) to paint the doors and trimmings of the stalls - it is the cheapest paint of the whorish colors they could find and you can still read the graffiti on them. you can expect to be panhandled on occasion, you can expect flies buzzing around the soda machine, you can expect to WAIT for your order cause the employees are too busy gossiping about each other and talking to their friends cause god forbid if YOU don't have other places to be! you can expect their registers to be down or not take credit cards. you can expect to have someone's unsupervised brats to be running underfoot. the worst time to be there is early morning...notoriously slow and for people who might have a bus or train to catch nearby, this is not good at all! it wasnt always that bad, the one worker that did do her job and got people their McBreakfast out on pace, was a lovely woman..who unfortunately passed away due to complications of pnuemonia a few years ago. of course being there late at night before they close the restaurant is no treat either(i should say that this place is 24 hours, but only drive through after the inside facilities close and no they wont serve you without a car - unless you are a crackhead who regularly panhandles and they like you.) one of the most infuriating experiences i had there was one Saturday evening a few years ago, a friend and i went to mickey d's to have cups of hot tea and chat before going to our respective homes. it was a downer time for each of us and we just wanted some respite from shitty life situations. first of all they looked at us like we were nuts because we ordered hot TEA as opposed to the coffee most people get...its on the menu and its frickin TEA....so that took a minute for them to get for us. then we sat down and had what was a good chat until...some asshole who'd wandered in and could smell the alcohol on his breath before he spoke started bothering us for money so he could visit the Beer Deli i mentioned before....he wouldn't take no for an answer (shit, we were drinking cheap ass tea, if we could afford beer we wouldn't have been there!) and then when he knew he wasn't getting anything out of us started hustling some of the employees cleaning the tables off. but what should i expect from mcdonalds? of course i still go in there, but only because the other fast food places nearby are bad or worse. however, there is a big statue of good Ol Ronald McDonald sitting crosslegged and in a casual pose on one of the benches - its a good prank photo op for either sitting in his lap or any other goofy poses you can think of. read more

Got a breakfast platter. Small orange juice cups were not filled and I didn't get ice. What a disappointment!

I very seriously doubt this McDonald's will give even a fraction of a crap about yelp reviews, because that is about as much as they care about the quality of their service and food. Every single experience I have had in this location wasn't even worthy of 1 star. The employees look sloppy, they play grab-ass behind the counter and the place is always dirty. The only time I have seen it somewhat clean is when looking in through the locked doors after hours. read more

Ghetto, incompetent staff. Horrid, inedible food. Absolutely awful customer service. Rarely will I even waste my money on a soda here, because when I do order one they forget to give me my cup. Do yourselves a favor and keep driving. read more

Your car will get towed from this parking lot while you are patronizing this business! Pat's towing sits in this lot and just waits for cars to take. read more

Gross! They need to clean that place. Seriously. I don't understand how people still go there. By far one of the most nastiest McDonald's I've been too. It's not even the city for it to be dirty. read more

this place is a complete dump. the staff are loud and act like idiots. 2 out of 5 of them actually work. u always have someone begging for change or smokes or whatever off of you. i would rather sleep under a bridge in kensington then eat here read more

I'm gonna have to agree with Raequel S on all points here... it's such a shame that this McDonald's sitting in the heart of Norristown is so terribly different than the one just down the road in King of Prussia. We got drive-through once or twice if we were hungry and it was on the way, notoriously slow and the sandwiches are even 30-40 cents more than our "regular" McD's on Henderson Rd. Well, one time when were nearby and I was pregnant and hungry, I made my husband stop there and we decided to go in. Seriously, I will never eat there ever again. It was like a circus. First, there were 2 adolescent boys skateboarding and goofing off and pretty much blocking one side entrance without regard for anybody or for customers to get in and out. They were loudly cursing, apparently just for the fun of it. Once we made it in, we waited in line behind someone who was getting like 20 burgers, and apparently this was way above the level of the employees, as they kept screwing it up just trying to count and get them in the bag. The employees had long fingernails and giant gold hoops, not to mention, and crazy ghetto hair that just looked like it was going to conveniently fall in your food. The floor was very visibly dirty. 3 kids were running circles around tables while their ghetto parents sat and talked and ignored them. When it finally came time to order, which was normal, not even asking for anything standard to be changed, just a meal and a sandwich, the girl had to call someone over and get help, it was ridiculous. I had already had more than enough at this point but I was starving. We had to wait for the sandwich so she said to sit down. We sat at the cleanest looking table, which still had crumbs on it, and I immediately decided we'd be taking it to go. It was totally foul in there. It was also hard to ignore the fact that two of the employees behind the counter were having a loud conversation with someone seated in the restaurant area by shouting across the store. Unbelievable. I'm not entirely sure how they pass any health inspection or any kind of visit from corporate McDonald's. To top it all off, we watched more than one table of people get up and walk out without clearing the trash, which IMO is completely ignorant. read more

Worst food prep and service ever. The employees would rather talk on their phones then work. There is no pride or sense of managerial presence at this store. Best to eat elsewhere. read more