My experience at this McDonald's in Philipsburg, PA was unacceptable. The level of disrespect toward customers was obvious from the moment I walked in. Staff came across as rude, dismissive, and completely uninterested in providing even basic customer service. The environment felt chaotic and unprofessional, and it honestly seemed like customers were treated as an inconvenience rather than people they're supposed to be serving. What was even more disappointing was what I observed regarding how employees were treated in front of customers. There was an older female employee who seemed very kind and sweet, but she appeared to be spoken to harshly at times and repeatedly sent outside to work in the heat. On one visit, I noticed she looked overheated and sweating heavily while still being told to keep working. I also saw situations where she didn't appear to have a real break, which was uncomfortable to witness. Overall, the atmosphere reflected poorly on management and created an uncomfortable experience for both customers and staff. This location seriously needs better training, better leadership, and a reminder of what basic respect and professionalism look like. I won't be returning unless major changes are made. read more

if I could give zero stars, I would. I'm convinced that you have to be a graduate of special education to be employed at this location Not only are they the slowest McDonald's that I have ever been to but they don't even get it right after taking 10 years to make the food. It would be one thing if it was a one time occurrence, but I swear that every time I go to this McDonald's, something is messed up in the order. I wish they would just shut this McDonald's down and open literally anything else read more

Lexi was so amazing and we truly enjoyed our experience the food was great and we were treated so nicely read more

McDonald's - Coffee & Tea Near Me - Philipsburg, Pennsylvania

There's only one good person in this place and the other workers treats her so badly they always mess up food or forget stuff this place needs to get shut down this is the slowest McDonald's I ever been to if I was anybody I would not go to this place if I could give this place a 0 star i would read more

I stopped by to use the restroom and grab some food. I went to the restroom first, and watched an employee walk out of the restroom without washing their hands. Not only that but there was no soap in the dispensers anyway, so I couldn't wash my hands either. When I went to order, it took a long time for anyone to acknowledge me at the register. While waiting I could see that they had a disgusting amount of fries spilled all over the floor in the kitchen. Looking back in the dining area, I could see that half of the employees were sat at a table, chatting and horseplaying, completely ignorant to customers waiting in line. Miraculously, I did end up getting my Quarter Pounder and Medium fries. Until I saw how soaked in grease my Quarter Pounder was. When I picked it up, it dripped grease everywhere and even squirted in my face. The box was soggy with it. Revolting. The fries were at least warm, but knowing that employees do not refill soap or wash their hands, I could not help but to feel sick while eating them. Do not go here. read more

This is the SLOWEST McDonald's in the nation. It took me an hour to receive my food. And guess what, they put onions and ketchup on my PLAIN burger. 1 flipping star. read more

If I could give zero stars I would. It took over 20 minutes to receive our order. We have stopped multiple times in on our way from visiting family trying to give them the benefit of the doubt and the service is always so slow and there is always an issue with our order. They were calling my order number and name while holding a tray. We ordered it to go. The receipt taped to the tray was what I ordered but the food on the tray did not match the receipt. When we finally got our order, the fries were cold and the cheeseburger bun was hard and cold. I ordered a cheeseburger without pickles and none of the burgers were marked noting so. I didn't have enough patience to sit and wait for them to make the order right. We will NOT stop in here ever again and will continue to post how terrible the food and service is. read more

if i could go lower i would. why place an order 20 mins ahead of time if they're going to send you to the nerd spot. there was no line. a bunch of chickens running in there with their heads cut loose. read more

McDonald's - Coffee & Tea Near Me - Philipsburg, Pennsylvania

HORRIBLE . We ordered on the mobile app and we waited for 50 minutes for our food and no one came out to even say why they are so delayed. But when I went inside to check up I was ignored by the employees . No one came to the desk to ask what my problem was. This was the worst McDonald's I've ever been to. The place was dirty and they had a very long line and they had no food coming out . How can you run a fast food place the the food isn't coming out fast .??? HORRIBLE . read more

This has to be one of the worst McDonalds I have ever been in. Went there today in drive thru only to get parked for food for fifteen minutes with a kid having no clue where orders went cars blocking the drive thru line it was a mess and after the fifteen min wait the food was cold and wrong. No I'm sorry just a grab of the bag and a new one thrown at me read more

This place is a train wreck. I had to swing through there yesterday for a burger and fries. I get to drive through and order a quarter pounder meal - a medium, and another cheeseburger and medium fries. I get my food and head home. When I got home, these fine people shorted my a medium fries. Yes, I should have checked my order but the drive through was backed up and I didn't. Got burned for $3 and change....... Does anyone know who owns this place? read more

Natalia made me uncomfortable and stole my food, she always talks to me like she knows me and says how she knows my mom 8 times in the length of my experience there. She also made my friend feel very uncomfortable. read more

This is the worst McDonald's I have ever been. Countless times of not getting the right order or missing items. The wait times are also ridiculous, today was 45 minutes to not even get my food while I heard someone else waited an hour for happy meals. I'll be lucky if I ever get my refund. I highly DO NOT recommend this place. read more

This McDonalds is terrible. They need ALL NEW MANAGEMENT. I've ordered curbside orders 3 separate times and each time I've ordered curbside I select what spot I'm in, and I've sat there and waited for 20 minutes. I go inside to ask where the hell my order is and everyone just stands there doesn't help at all. There was people in line waiting to order and the one gentleman said he's been waiting to order for 15 minutes. This isn't the only issue I have. There's too many more to list. But the last thing I have to say is, whoever sherry is, is the lady I spoke to over the phone and she claimed I was "rude". Sherry. Do you know what's rude? Leaving customers wait in line to order for what it feels like forever. And leaving the customers wondering and waiting in the curb side spots on where the fuck their food is. Please hire new management and make sure your employees are wearing gloves while making food. Gross. read more

The food is so good. Employees are the nicest people ever. They make sure you enjoy and get your food fast. And it's so clean, the bathrooms are even clean, the food always has everything on it, and I always get my sauces. 100% recommend. read more

has to be the worst McDonalds ever !!! aways need to get parked to wait for your food , bagels are always stale.

I've never seen a McDonald's that moved as slowly as this one. 20 minutes for an order of nuggets and then there was a 5 inch long hair in one of them. read more

Avoid going inside this restaurant.. The service is bad. Eat-in orders get buried in the preference for the drive-thru customers. You will stand at the counter for a long time before anyone will take time from the drive-thru orders to get your order. They want you to place your order yourself at the "Order it yourself screen". The place was dirty, the garbage cans were overflowing and the re-modeled decor is from some horror flick. read more

Slow, unbelievably slow getting orders ready, wow did I mention how slow they were, need to speed things aling

I have been going to this McDonald's multiple time a week UNTIL NOW. Chad the general manager was very disrespectful and when I asked to get my breakfast sandwich just heated up he said no and that " you get what you get". I'm very unhappy and someone like this should not be working at a restaurant. read more

Dirty restaurant staff don't wear hair nets, half the staff don't wear gloves I am a doordash driver and can't tell you how many times I've sat there and witnessed so many violations at that restaurant. read more

Today was something new at McDonald's I've never seen. Customer walked up and nicely asked for additional tartar sauce on her fish sandwich. There was not very much on there and the customer wanted more. No big deal, right? Wrong! The person behind the counter proceeded to tell her quite argumentatively that the correct amount of sauce was there and it would cost 27c for more sauce. Are you kidding?? Why fight with a customer?? Just give her more freaking tartar sauce. She asked nicely. Unacceptable McDonalds. What happened to the old adage "the customer is always right?" No customer service here. Everyone beware. This place sucks!!!!!! read more

This location is very slow. Staffing is regularly short and machines are often broken. How can franchises vary in quality so much?

Not very good. Waited 50 minutes for happy meal. Contacted their office on receipt. Got nothing but attitude from higher ups. Floor was mopped with same bucket used behind counter.everytime I order,I have to double and triple check. Orders are wrong. They added pickles after I specifically asked for no pickles. Constantly forget my kids nugget sauce. Left floor all greasy. Not in it for free product. Carrying out my statement on review to head office. Only going to SHEETZ. Less wait,cheaper, faster service, store is clean read more

Mehhhhhh! Not bad not great. Sometimes dirty and long waits. I avoid this place. My last salad there had rotten greens in it. read more

Here's a good review for the McDonald's in Phillipsburg Pennsylvania which is under coil management the managers don't care about anybody with mental or physical problems they just fired somebody with autism over hearsay one of the hardest workers on night shift there is mouse traps and rat traps all over the place and night shift is not cleaning up the place like they're supposed to and all the managers are on high horses thinking everybody that works for them are peasants and must do what they say under threat of being fired for the littlest things but people that suck up brown nose can get away with anything they want like no shows calling off just because they want to spend the money that they just got or call off because they are partying all night and have a hangover and the president of coil management John Coyle doesn't care about his employees rather have lower people do his job read more

Never go thoug the drive through it's a long wait. Every meal there is always a problem. Either meal is not right or staff is grouchy. Most times it is both. Unfortunately this is the only place to grab a fast food for 15 miles I any direction. I recomend googling some local places and going there. This would be a great place to open a Wendy's. read more

This is the absolute slowest McDonald's I have ever been to. The staff is generally polite and the food is fine however, you regularly see cars on the side waiting for food. On average I wait 10 minutes in the drive through. I'm not sure if they discontinued the egg white delight at all locations but they definitely do not have it here. When I used to order them here it always resulted in a pull over and wait scenario. read more

Unfortunately, it seems as though team members are not adequately trained for their positions. Long wait times and incorrect orders seem to be the norm at this McDonald's. It's apparent that the owners are totally hands off and management has no idea how to manage. This location should be closed until employees are trained correctly. read more

Worst service ever! Been stuck in the drive thru for over an hour on two desperate occasions!

Went in to get two things and ended up waiting over 30 min. Then I get home and open up the bag and it looks like the workers just threw it in a wrap and put it into the bag. For the amount of time I stood there waiting. They could have at least made my sandwich look nice and not all over the place. read more

On Monday, Nov.18, 2019 at 7:20 p.m. I stopped to get a vanilla milk shake and I was told that the machine was being cleaned (7:20 p.m.) I asked what time they closed and she said midnight. I said you're cleaning the milk shake machine at this hour and you don't close until midnight? I asked if the manager was there and she said he's standing right here. He said the machine heated up and they had to turn it off and clean it. (?) It would be ready tomorrow. I was very disappointed and upset which I voiced my feelings. I had my taste buds all ready for a milkshake. I just drove away disgusted because that happed to me once before. I wonder how many milk shakes were sold that day for it to overheat??? read more

- Ordered food - Took over 10 minutes to get our order - Half of the order was wrong and/or missing - One of the workers argued when we mentioned the fountain drink filter needed changed cause it was disgustingly watered down - 10 minutes later and still no order - Screw this. Got a refund. Worst service ever. Hope they shut this dump down. read more

Ithe food is good the cashers are a litte coo coo.but i love the food even if it is not heltay

Chicken nuggets are very yummy, but they would be even better if I got the amount that I ordered. It would also be great if our cheeseburgers didn't look soggy. I'd like to see some more effort put into my food. read more

Better than west coast big city McDonald's. Clean, cooked . Just attention to detail. Forgetting sweet and sour sauce for nuggets

My order is never correct, and the service is painfully slow. I sat and watched three others order in front of me while waiting in the drive through. You're better off just stopping at Sheetz! read more

The management and crew are certainly very friendly, helpful and super awesome and awesome. The quarter pounder that I had for lunch the other day was super delicious and well prepared as well as the medium sized iced tea as well. The hot fudge sundaes were very good even though the chopped peanuts were very stale indeed. read more

It is a typical McDonald's. Older building. Always check your order before you leave. They are always messing up orders. They added the 2nd drive thru but it is so confusing for employees and customers both.... read more

Overall, fast service, but check your order before Leaving the drive through because often make mistakes with forgetting something because the young kids are in a hurry. Food always hot . read more