We drove awhile had to stop to grab something quick and use the restroom The place is just awful First you can't place an order with anyone and the machines were not working correctly so there's that then we finally place a order and wait for a big get our food and my chicken sandwich was as hard as rock I went and asked for another one she said oh you want it fresh wtf? Yes I do so I had to edit about 10 min finally got it and by then I took a bite and threw it away The bathroom was filthy we just waited to the next stop read more

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No one speaks English here N they ignore u Ridiculous Where does the owner find these employees?? read more

This McDonald's was already off to a bad start before I even ordered. The kiosk system was not working properly, and I was trying to use my $3 off deal. Instead of helping fix the issue, the African American lady with glasses working there immediately caught an attitude. When I explained the problem, she literally said, "It's too early for this," like I was somehow bothering her for asking for basic customer service. I'm sorry, but that's rude and completely unprofessional. Customers should not be made to feel annoying just because the store's own machines are malfunctioning. I wasn't asking for anything crazy, just help applying a deal that should've worked in the first place. The whole interaction left a really bad impression and honestly killed my mood first thing in the morning. People should be aware that if something goes wrong with the kiosks here, don't expect much help or kindness from certain employees. read more

McDonald's - Coffee & Tea Near Me - Primm, Nevada

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This McDonalds is the ONLY Business open at Primm! EVERYTHING else is Completely Shut down, Gas Stations, Hotels Everything!!

24/7 location off Primm exit. I came over for a quick breakfast and coffee. I haven't had McDonald's in a long time.... Goodness, it's gotten pricey. Clean bathrooms make the overpriced breakfast worth it. Interior seating available. Please come and create your own adventure. read more

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This is the most confusing McDonald's I have ever been to. It was late so only the drive thru was open. But people on foot were being served in the drive thru. And there was no clear method as to which window I was supposed to pull up to to get my food. I had to go around a second time just to get my food. The food was overcooked and pretty much inedible. read more

The lack of humans taking orders has slowed down the entire "fast" food experience. What a shame. This is awful. I DO NOT recommend this one and I will never return. read more

Better management in customer service in the restaurant. There's a huge crowd of people waiting for orders placed on the kiosk. Waiting for orders placed on the kiosk for more than 20 minutes is ridiculous and unacceptable. read more

We had breakfast on the way home from Las Vegas. The restaurant was clean. The servers were friendly and efficient. We received our food quickly and it was great quality. They played great music. They have a feature where sinks are outside of the bathroom and I thought that was really handy in case you just wanna wash your hands. They also have things in the bathroom. This is a well run establishment that is conveniently located with plenty of parking and easy access. read more

McDonald's - Breakfast - Coffee & Tea Near Me - Primm, Nevada

Negative Stars!!!! Not only do u have to place your own order but I had to wait over 35 min just to get my breakfast. They are extremely slow and unorganized. Avoid this location at all costs!!! read more

Food is really good as always but this restaurant is the worst Mc Donald we had visited. Employees has bad attitude. The 2 ladies that is giving orders need to be re train their customers service. Rolling eyes, yelling to each other and when they called your order they need to lower their voice. This place need to replace some of the chairs . Busy but have lots of parking lot. read more

Stopped here on a roadtrip on Christmas Eve. Order came exactly as placed and I was WOWED by the cleanliness of the bathroom, so much so that I felt the need to write this review. They had metal bin trashcans in each stall?!? The kind that you buy, not the ones attached to the stall wall. Never seen those in any public restroom before. read more

If you are curious with the modern changes with kiosks and such and how bad they can make a McDonald's come here. 50 people loitering around a counter while 3 pissed off employees continually tell people they screwed up at the kiosk. Stay far far away, this place is dystopian. Of note this is no longer "fast" food. Minimum order time in dining room is 30 minutes. Because only 3 people work here. read more

The same lady that took our order in the drive thru, also collected payment, and then was the one who brought us our food at the next window. she was working 3 windows all by herself. i don't know if she was working alone or not but either way she provided great customer service and all the food was hot and fresh! read more

This McDs will let you use your points on the app and coupons. However they do not have any of the $5 or $6 deals. Prices are also a little higher than your local McDs. Service is iffy. Inside they utilize kiosks. It can get very busy with tourists stopping to grub on the way to Vegas. Drive thru moves quickly depending on the time. read more

We ordered from the kiosk & the server brought over the order in less than 10 minutes. The food was exactly as we ordered & everything was hot! The gals working in the back were so friendly too! We appreciate the smiles! read more

Don't come here if you're driving home from Vegas. We waited 45+ mins for 2 breakfast meals...this place is an absolute mess. People were walking out left and right, without their food. Same with the drive thru / pick up area. Management couldn't explain WHY it was happening. If I didn't have my kids with me, I would have left but we had already waited 30+ mins. Never again. read more

Let me set the stage: we rolled up to the drive-through, ordered four sandwiches, and braced ourselves. They made us pull around to the front--not because the food was complicated, but because they needed to protect their little clock metrics. Fine, we waited. And waited. When the food finally arrived, guess how many sandwiches were correct? One. That's right, a staggering 25% accuracy rate. If this were baseball, they'd still be benched. If this were school, they'd be failing. And yet here I am, forty dollars poorer, holding a bag of random breakfast atrocities that barely resemble what I ordered. To recap: * Pulled around the building to fudge their numbers. * Extra wait time. * Paid $40 for four sandwiches. * Got only one of them right. At this point, McDonald's in Primm isn't even serving food--it's serving performance art in incompetence. I could have spent the same money at a diner, sat down like a human, and gotten eggs that didn't look like they were assembled with a paint scraper. If you're on the fence about stopping here, do yourself a favor: don't. This location is where hope goes to die, and where fast food goes to prove that "fast" and "food" are optional. read more

I'm the only person with a car at the drive-through I order my food. I wait for 20 minutes. I see that the only worker there is hanging out shooting this shit with a kid on a scooter behind me. I finally get my food and I drive away out of frustration that I had to wait so long on my commute While I'm eating I noticed the employee of this McDonald's short changed me an entire chicken strip I ordered four of them he only gave me three! Can't wait for Ai / robots to take useless employees like this jobs. If you are in a rush commuting between California Nevada, and just want a quick bite to eat this is not the place to go slow service and you will be short changed the quantity of food that you order. read more

McDonald's - Coffee & Tea Near Me - Primm, Nevada

Great McDonald's here, always came here to this location on route to Vegas. Very clean and food comes out in a timely manner. Comfortable interior and very hard working staff read more

McDonald's - Made it to Vegas, restrooms don't have a lock, people inside working efficiently, and deals with tough customers very good! - Coffee & Tea Near Me - Primm, Nevada

didnt even get my food only my drink because my break was over sad if they dnt wanna work or got an issues they need to handle that shit outside or never come back to work at all read more

Waited patiently in the drive thru to place my order for them to tell me at the window they could not take my app code in a very rude manner. This has NEVER happened to me at any McDonalds. We were hungry and tired. I said, ok then I will go inside to give you the code. Once inside they said they deleted my order because I "didn't want it" I never said that! When I asked for the manager number, they gave me someone's cell number (702) 290-7234. So unprofessional!! I was there for 40 minutes and didn't get any food. Caused a huge fight between my husband and I too. Thank you McDonalds Primm!! read more

McDonald's - Coffee & Tea Near Me - Primm, Nevada

I feel really bad for the guy who has to manage the front at this location. He did reasonably well given the situation. 5-stars for the crew. I'm also going to give some rare credit to the other customers for not making it worse. There were a few people frustrated but none lashed or yelled. There are easily 20 people waiting, maybe 30. Guy at counter says there is only one cook. I saw maybe 3 people (cleaner, guy managing the front and prepping the orders, and the drive-thru) behind the counter. There could be more because this McD does not give a good view into the kitchen area like many other McD. Essentially if I am waiting 30 minutes for my order at a fast-food restaurant for food that is no longer cheap, I kind of wished I just went to a sit-down breakfast place. There were people even wanting refund because they cannot wait, and there was no one to do that for them. I do not know why they were severely understaffed. I've seen McD in the middle of nowhere with no customers with more staff. If it weren't for my family, I would be visiting any McD in general. I will be avoiding this location from now on, but they seem to be in a good location and won't miss my absence. read more

I hope for the sake of the enterprise that this is the worst customer service in the world. I pulled into the drive-thru, was greeted with "sir, will you be ordering with the app?". I said no. No further response from anyone. No order taken. What a crock of losers. read more

The ghettoest McDonald's with the most ghetto staff ever. Please don't go here on your way or on your way back from Vegas. I made the mistake because I was very hungry. All I wanted to do was out of extra pie at the end of my order, they wouldn't do it, and Told me to go inside. And they didn't give my cup of cup of ice. Please don't go here go to Taco Bell or eat before you hit prim. Zero out of 10 stars this place is disgusting. Also, my fries were extra extra salty terrible. read more

I haven't ate at a McDonalds in years and probably will never eat at a McDonalds again. We stopped to charge our car in this area. I'm sorry we ate there. It was a waste of money and calories. The food was over cooked. Whoever owns this Franchise needs to read all the reviews! Btw don't go into the Primm Valley Casino, it's really bad as well! I'm sure it won't be around much longer! read more

Worst customer service ever. Lady that worked tonight (October 1st at 7:03pm) had the worst attitude I've ever experienced. I do not recommend coming here! Managers need to put these miserable people in check or fire them. Specifically her! She took the order at the speaker and also handed the food. read more

Bad place to stop by anytime... it's easier to grab a bit at Whiskey Pete's , Carls Jr or the gas station. We have piles of people that are waiting for their orders here at this location. Either they are understaffed or unfortunately very unmotivated. $20/hour for these employees they're making out like bandits!! Don't say I didn't warn you lol read more

Told the cashier my food was cold and tasted old she said it's not her fault. I said I'm still in at the window can you please remake the food she said no. I said I haven't even driven off yet. She said so what read more

McDonald's - Coffee & Tea Near Me - Primm, Nevada

Decent place to stop driving to/from Vegas. There are several self-service kiosks near the door for ordering. Lots of seats, tables, chairs, and booths. I haven't figured out the pattern yet but there are times that we come here and it's empty. Other times it is packed. The bathrooms, though not the greatest, are always cleaner than I expect them to be for a fast food restaurant. Sadly I always forget that for some reason, this McDonald's does not have toilet seat covers in the bathrooms. To be clear, it's not that like they run out of toilet seat covers, they actually do not have dispensers for toilet seat covers, hence, do not provide toilet seat covers. Let that be a note to self. read more

Wow this was the most disgusting McDonalds I've been to. They got my order wrong and gave me a hamburger instead of a cheeseburger and when I went to let them know they literally slapped a dry piece of sliced Kraft cheese on the same burger . I don't even eat it , cuz it was so gross. Close this location down or fire the manager who was standing there btw. read more

Terrible service they have no one to help with the kiosks that they force you to use. They couldn't take 2 orders from the drive thru car so I had to come inside. The restroom is dirty with feces on the toilet paper dispenser and no toilet paper. And No toilet seat covers. read more

Alright. So I got to enough MickeyD's to know what I'm going to get each time, despite the reviews always being 1-2 stars. Unfortunately, this one is the first one I've been to in a while which warrants it and one which I'll likely not return. Everything I got was overfried - the fish filet, the fries, even the chicken nuggets, which usually one can rely on those being done right. Oh well - I'll likely just try to make it to Barstow when I drive back down from Vegas. read more

Awesome, this McDonald's got renovated! I came in around 7:30pm on a Thursday and ordered nuggets and fries. Food consistency was great. Only gripe was that the seats were placed on the tables, as if they were ready to close. There were also no numbers at the order kiosk so it was a little confusing. But it's a newly renovated store and it has a cool modern vibe. Very different from McDonald's original color branding. read more

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Terrible slow service in drive thru. Inside and restrooms and restaurant clean, but it took 20 min in the drive thru for 4 cars at 2pm on a Thursday and we still had to pull forward to wait for our food. read more

Food was alright. Can't really mess up the 2 ice cream cones. My 1st grandson was happy with his Quarter Pounder meal with unsweetened iced tea. However, I was not happy with our chicken sandwich. They asked what kind of chicken sandwich: regular, spicy, or the 3rd option (not sure if it was deluxe). We chose regular. We got spicy. My grandson does not want spicy, so I ate it, tho I don't like spicy either, because I don't want to waste food. We will just stop somewhere else to get my 2nd grandson something else. Before this, I wanted a happy meal chicken nuggets for my 2nd grandson. I was going to take the soda, but I was told the only drink they had was a Coke, no diet drinks & no Coke Zero. Ok, we won't take the happy meal then. Service was regular, but I found it abrupt & unapologetic. Maybe they said something like an apology, but I already felt their apathy. You know the saying: people might not always remember what you said, but they remember how you made them feel. read more

Hands down the worst customer service I've ever had. Lady sounded bothered to take my order. Definitely would not recommend. They couldn't even get what sauces or food right. This is a last resort spot only if that. Store is also dirty. read more

It's bad enough there food as a whole is garbage now with only being able to order through the over sized tablet it's truly like trying to get food in hell . read more

Food is consistent with quality. Although the crew is shortstaffed, we got our food in a timely manner plenty of parking space and clean bathrooms. I don't know why the reviews are so bad when it is so convenient when we need our Mickey D's appreciate this McDonald's at Primm and will stop there again. Great job team. read more

I was clean and you pay at the counter or kiosk We went to the kiosk We received our food and drinks It was 1Tea And 1 Coffee... but only water lol So I ask Coffee But the coffee was super hot I ask a server if they had coffee sleeves she said I'm sorry we don't Amara comes back another coffee cup to put over She could of said No we don't But came back with a big smile and said maybe this could help Thanks Amara for doing that little extra We appreciated that I hope we can all have extra kindness day read more

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