This McDonald's bathrooms were disgusting. The women's room has not been maintained included was not prepped at the beginning of shifts. There was no toilet paper and two of the stalls, and these would not have been gone. Had they been filled in the morning? There was a mess completely back there and I did tell somebody when we came out I told the trash guy he was dumping the trash and he just shook his head like yeah I know this is a very busy location. There's no reason for it to look like this, they had no working hand dryers and paper towels and based on this information I chose to leave versus purchase my food because of this is how they run their bathrooms. I highly doubt they're washing themselves avoid at all cost. This is not a location you want to be in read more

McDonald's Open for Take Out and Drive Thru Despite COVID-19 Outbreak. Perfect for Truckers! We were super hungry while completing a cross country move in our U-Haul rental truck. We needed a spot with 11 ft clearance or the ability to get takeout but presently the nation is in a virus outbreak limiting most fast food restaurants to drive through only. This spot still has takeout available and has an ample parking lot for big rigs. The signs state both the dining room and drive thru are usually open 24 hours. However some temporary signage notes due to current situation, please confirm this by phoning the location. We visited in the afternoon and as of today you can still walk into the dining room (which is closed) and order at the counter. The location was a bit confusing to find as there is another nearby McDonald's which is inside a casino. The food was pretty good. The McDoubles were consistent with our expectations. The fries had an unusual bacon flavor making me wonder if the bacon is cooked in the same fryer. Some vegetarians would not care for this. Overall this could serve as welcome respite for truckers with most food locations restricting service to drive thru only and public rest areas often shuttered during the COVID-19 outbreak. read more

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Oh man stay away from this McDonald's. Prices like the airport!!! No customer service. You have to use the self service machines. They don't care about anything. You got kids or want a quick bite use the drive through Less frustration. Don't look back lol read more

I have been to dozens of McDonald's all over the world and even worked at one for a year. This is far and away the worst. They use the kiosk system, which I have seen work but critically there is always someone in the register area to help if you want to avoid the kiosk or something goes wrong. As 1/2 the credit card readers weren't working a few people including myself needed this help. In this place there was no employee visible at all. There were 5 people in the lobby waiting for food when I arrived and it took me 25 minutes to get served. To say the service was glacial is to underestimate the speed of glaciers. An employee would pop out of the back every four minutes or so, bellow a ticket number, plop down the food, and then disappear into the back. If I hadn't thought to grab him during one of his brief visits my food never would have even been ordered due to the malfunctioning reader even though I did have a ticket. We hit the same McDonald's on the way back though (it is very convenient to a Supercharger) and this time tried the drive-through. A very chipper voice asked us if we were going to use the McDonald's app, we said no, and then the voice went away. "Hello? Hello?" Four minutes later they reappeared and took our order. The food was fine so if you must eat here you will get what you expect, just don't be in any kind of hurry. read more

20 minutes in the drive through without a PEEP from a worker. There was not one we're sorry we are backed up or can you just give us a few minutes? Nope! 20 minutes before I had to tell them again how long it had been. Terrible service with lazy people and unconscious managerial skills. Steer clear of this Miccy Ds yall! read more

This place is filthy, avoid this place at all cost. All the tables and chairs are stained with food. read more

McDonald's - Seat - Coffee & Tea Near Me - Primm, Nevada

Food and the service was horrible. This is by far the worst mc donalds I have went to in all my life. The old lady was very rude and the food was overcooked and the fries were also very soggy. Never going to this mc donalds ever. This lady looked crazy like a witch. The girl even refused to hand some sauce to a customer. I even saw cars leaving the drive through seeing how rude the lady was. read more

If I can give zero. Service is awful here. No wonder the review is so low here. I ordered two sausage muffins and three large coffees with regular ice. Since I ordered from the self orders muffin and three large coffee with regular ice, and everything was based on the picture. However, the machine printed out English muffin, which I didn't notice it. After getting the "English" muffin and "hot coffee", I talked to them, and they were just like it's all my fault. Not even willing to help. Another employee then came out to balm together. After I requested refund everything, the manager then asked me where are all the foods. They did even give me the coffee yet!!!! Thanks for the Bealvic ?? who said she's both manager and superior so that the review could beat super low here and wasting my 30 mins. read more

Garbage service, they don't have any deals like every other McDonalds. No people at register, you have to use their lame kiosk and order off it. McDonalds can suck it Twice the price of any other McDonald's read more

It has been a while since I've been inside (what looks like) a fairly newly remodeled McD's. There are a bunch of kiosk screens where you can order your food and pay for it, even customizing the order. One friend wanted a burger with Big Mac sauce, and that wasn't an option on the screen, so she went to the register and placed her order. Beyond that, you either like McD's or you don't. This place won't sway you either way. I had a caramel sunday as a little snack on the way into Vegas, and my friend enjoyed their light bites as well. It is clean and nice looking. The service might have been a bit faster, but it wasn't terrible. read more

Machine was not broken. We got our mcflurry in a timely manner. Don't listen to all the nonbelievers out there with negative reviews here. read more

McDonald's - Machine was not broken therefore it deserves 5 stars. - Coffee & Tea Near Me - Primm, Nevada

Just arrived at this McDonald's and order my food inside and the employees are rude. When I got my order there wasn't any ice in my ice coffee so I waited politely and said "excuse me" Several Times and my friend even heard me. After saying excuse me like 6 times an employee wearing a head set put her finger up but didn't even looked at me (never did) then another employee come over and I asked for a cup for ice. If people don't want to work then leave. I paid for my food, people need to learn respect. If you want respect give respect. You kids don't know the meaning of respect or give proper customer service at all. And to top it did the ice coffee was absolutely disgusting and I threw it away read more

if they could receive no stars i'd prefer to put that, they spoke so fast with horrible attitude to only get my order wrong, maybe if yall would slow down and not try to get your paying customers out in such a hurry maybe youd be at 5 star! 8am 12/26/24 read more

As the other reviews say, SLOWEST MCDONALDS EVER. No cashiers, only the computer to order at..... but the employees who pop out every once in a while to drop off a completed order arent available to answer questions or even give ketchup.... Causing a HUGE buildup of customers just waiting for service. I write this while I'm still waiting for my hashbrowns that I ordered half an hour ago. Absolutely horrible. If you're concerned about avoiding traffic on your way home from vegas, this is NOT the place. Go anywhere else. read more

I know we all know what to expect from any McDonald's location but I wanted to leave a review for this one because the employees there are wonderful - so friendly and on top of things! This was probably the best McDonald's experience I've had! read more

You don't go to McDonald's for the service but the service at this McD is especially bad. I placed my order with the app for a quick pick up, so 15 minutes later I come by and they can't find my order. As I'm talking to the cashier some guy with different color shirt than everyone else (which I assume he is a manager) yells out "we don't do Mobile orders, he must have done it at another McDonald's". I tell him I did a mobile order 3 weeks ago but he doesn't talk to me after that. I did get another kid that comes to see my phone for the order but he is acting like I am trying to get free food. After 40 minutes I show him that my bank has a pending McDonalds withdrawal for the same amount as the order. He then decides to put an order together and guess what, the order magically appears because someone in the back has most of the items already in the bag. I will say that while I was there for 45 minutes I saw the guy with the gold shirt act so rude with people. Simple things like "can I get ketchup " would get the most rude "it's already in the bag". I am glad I had little to interaction with him. read more

McFresh and hot French fries. McCrispy Mcchicken McNuggets McAwesome. Ice that's cleaner than the ice in my fridge. Soda that pops in your mouth like exploding fireworks. Pickles that were cut by Chef Boyardi himself. McMemories of Ronald McDonald running through my mind. Perfection. read more

Usually Order iced coffee with Caramel so I know how it taste like. Tasted the coffee and it was mostly on the Milner side. Asked for it to be remade and the associate said no sorry and walked away. Not surprised that this McDonald's has one star. Needs retraining read more

This is the worst mc d s ever get some workers who want to work this is so slow i should have waited till we got to baker . Attitude is horrible here. Do not stop here get gas and food at terribles instead read more

I normally don't write reviews for fast food restaurants unless I had fantastic or terrible experience. While heading to Vegas, it was late but I stopped at this McDonald's to grab a coffee to keep myself awake. I have order small McCafe mocha frap since I wasn't too far away from LV. After couple minutes, I got my frap but amount of mocha was so small. I did order small size but cup was not fully filled. So I asked that my portion of drink is too small. But cashier told me that is how it comes and not willing to do anything. She acted like eat/drink what you get and don't complain. I understand lots of tourist stop by this location and I can't be their loyal customer but this doesn't mean that they can mistreat the customers like this... Also, they set up bunch a ordering kioas and have customers from the machine. But accepting payments from the register. So inconvenient... read more

McDonald's - Coffee & Tea Near Me - Primm, Nevada

Worst McDonald's I've ever been to. Waited in line to order for 15 minutes and then a woman came out and said in a rude tone "I ain't taking orders, go through the kiosk". read more

So we are on our way home and I happen to order a happy meal 4pc chicken nuggets. I don't eat my meal right away because I was driving but when I finally do to my surprise there is no chicken nuggets but sauce in the little box. What kind of bull is that???? I know I wasn't rude to the drive thru lady because she was sweet but come on! My husband ordered a Big Mac and it was fine but really sauce??? I was too far to go back and complain. So disappointed. If I could give it negative stars I would-never going back!!! Check your food people!!! GROSS read more

McDonald's - Normal box... - Coffee & Tea Near Me - Primm, Nevada

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Order was correct and was brought out to me quickly. Don't know why some people are downgrading this particular McDonald's.

If I could give this place a zero star I would. I've come through here on multiple occasions and it's always slow. And that is with literally no one in line. Always unprofessional. I just waited to be helped in the drive thru for 5 minutes. I had to ask hello and they told me to wait. No explanation. So I left. Waste of time. Management? Where are you? read more

This location is insanely messy. Trash over flowing. Ketchup pump empty. Tables filthy. Employees do not seem happy to be working here read more

McDonald's - Messy restaurant - Coffee & Tea Near Me - Primm, Nevada

I've been to this McDonalds on multiple occasions, I've honestly never had a good experience. It's hands down consistently the slowest McDonald's I've ever been to... also a lot of unprofessional behavior from staff too. If you go here, expect to be waiting. read more

Drive thru only. Ordering was standard drinks were given at window and employees brought food out to my vehicle. The employees were helpful and courteous. Usually stop here for a coffee and snack on lotto store runs. read more

Drive through line was ridiculously slow and crowded at 2pm. This McDonalds also apparently doesn't have a dollar menu because the same order I usually get for $24 for my family cost me over $40. May as well have gone somewhere better for that price. read more

Horrible all around. Only thing convenient is that it's the only one in like a 75-100 mile stretch. read more

McDonald's - Coffee & Tea Near Me - Primm, Nevada

Worst Most expensive McDonald's Outrageous prices. A crispy chicken meal is $10.13+tax! And the sandwich came with a piece of limp old lettuce. This is not fast food! The line at the drive through with only 2 cars in front of us took well over 30 minutes. Coulda been there by now! read more

Horrible, belligerent customer service by inside store cash register young lady. Combative, didn't like questions and seemed outraged that we weren't using the kiosk... Skip this location, for sure! read more

My family and I were driving back home from California, and stopped here for lunch. Had to use the restroom right away, and their sinks basically gave my sister in law a bath because of how the spout poured the water out. We walked out and there was nobody to be seen.. everyone of course ordered through the app or the kiosk. Nobody is upfront and I feel like they would have more help because of that. Literally have been waiting for 20 minutes for a few sandwiches and a small fry.. if you are heading back to Vegas or are driving from Vegas.. avoid this location. Such bad service.. and super pricey for McDonald's read more

This is the worst McDonalds in the western US. Employees seem drunk in the morning every time I am here and they do not listen to your orders. Avoid this if you value time , life and sanity. read more

This is the worst McDonald's I've ever been to in the history of McDonald's. First of all it started off with there being no lights on so I called the store and the manager said she forgot to turn the lights on at least she claimed to, but to me it seems like she didn't want customers coming in. It was around 8:00 on August 25th They were very slow and didn't hear me calling them as I waited at the register for 3 min in an empty store... for someone to help me. Let that sink in. They are in the back laughing, yelling, music, the manager takes a random person she knew with no uniform in the back with no mask. Girl in the yellow shirt was helpful and seemed to be pushed around. The food was old, fries were greasy and stale. Horrible. Y'all need to check this staff. Disgusting. read more

McDonald's - Old fries. - Coffee & Tea Near Me - Primm, Nevada

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If I could I would give zero stars we stopped here to get food for my 7 year old. First the drive thru we sat there for almost 5 minutes before anyone would help us and the car that came after us went to the other side and was already ordering. After we said hello someone came on the intercom and asked what's your order no greeting no nothing. The prices here is way more then any other McDonald's we ordered a kid meal and a McDouble. Paid and went to the window we were picking up the food was told to wait to the side since they're making fries ok cool so we waited all the cars in front of us that waited for their food and all the one behind us got theirs were STILL WAITING. Someone came out and asked if we had a quarter pounder meal we said no that we had a kid meal and a McDouble and he disappeared. I took my daughter to the restroom and came out and still no food and I went back inside and asked we had already been waiting for almost 30 mins. The girl said they'll bring it right out. Wtf how do you even forget an order?! we will not be coming back read more

Well, even with the low bar expectations of Primm, This M was disappointing. Cluster at the ordering process. Had to wait for food, only half the order was bagged for us at the delivery to the wait area... had to walk all the way around building to get missing order. They then required a receipt. Back to car and back to hassle. Then had to wait for missing food. Oh yeah, no ketchup. No,Ketcham. Wow. read more

beyond the most unprofessional- slowest mcdonald's ever!!! the worst service! dont even bother!!!! but the manager anaiya tried apologized for the delay and the rudeness of one employee read more

This is the worst McDonald I have ever went to. The workers don't know what they are doing and also they keep chit chatting while I am waiting for my order. I've been standing at the counter over 20 minutes and no one asked me why I've been standing at the counter for so long. Also, they said my order been ready but no one call the order number. One of the worker gave me an attitude and so rude! DO NOT COME TO THIS PLACE! read more

Came here today and had to wait 25 minutes for a take out. We ordered medium fries has the amount of a regular fries. The staff is so slow and the restroom is disgusting. This McDonald's is a disgrace. Save your money and go somewhere else! read more

OMG. Read your reviews, improve your customer service Ronald! I cannot believe that with so many 1 stars (or less) that this place can stay in business. I don't think this is an actual Micky D's, it's "managed by...." (some other company as you walk in on the sign). Pricing on the menu is not normal McD pricing, it is much higher. The lady today calling out the orders for pick up could not even announce the orders correctly. #165, #165, (now yelling) #165 when the actual # was 465! Several times over 4's were announced as 1's and everyone was like wtf! Horrible wait times for a place that was not too busy. Terribly organized and managed. This place shouldn't have the McD name even attached to it. read more