it's good but could be better my kids love the play area and I just don't like how the wait is 20+ can someone please explain why

It's amazing once again how no one can do their jobs properly. If it's paid for, on the receipt and ordered, why isn't it in the bag?

I used to like this restaurant, but now that I go to get my ice coffee, it tastes like water. They never give me the amount of caramel that I paid for and my breakfast sandwich be cold read more

This McDonald's is so unprofessional it's not even funny. We wait 20+ minutes (that's not fast food at that point) and our food is cold and we're missing items. We call and we get someone who doesn't care and pawns the phone off to someone else who is laughing and asks what we want??? We tell her our food is missing. She tells us to get in the drive through... which has a long line. Before we can say anything she hangs up. No goodbye. Not to mention not even a sorry for the inconvenience. So we get in the long line. The drive through guy is nicer but keeps reading back what we need and forgetting the large fry. We correct him 4 times before he reads it back right. Then we are told to go to stall 1... and wait some more. 40 minutes have gone by at this point and the best part is all of our food is cold. Not one sorry. Nothing. This is just rude and disrespectful. Never going here again. read more

Make sure you get your credit card back at the drive-through It's a hassle to remember when you lose your card who didn't give it back to you last read more

ALWAYS does my orders wrong. EVERY SINGLE TIME. I don't know why they let little kids work at fast food places. All they do is Goof around. Literally the other day I seen a Girl have a BAG over her HEAD playing around when there was a lot of People waiting for food. MIND you I was waiting for at least 20 mins for my food. Mcdonald's step up your game for all our sakes! read more

Beautiful build. Slow service. A ton of staff all over the place with zero leadership. Expect to wait. read more

McDonald's - Beautiful build, no leadership equals poor service. - Fast Food Near Me - Reading, Pennsylvania

Came around 11pm in drivethru. Not too busy but not dead. Got a deluxe quarter with no onion add bacon, a bacon mcdouble no onion, and a large fry. Get home and see my deluxe quarter no onion add bacon is wrong. Go back to store for refund on quarter. Manager gives refund. Get home and check refund receipt to make sure I was refunded properly. I wasn't. They didn't refund me the $1.49 for the add bacon part of order. Essentially I paid $1.49 for the privilege of having my order wrong, going to get a refund, and then still having that done wrong. How a location looks doesn't matter if they can't prepare your order properly in the first place and can't correct any possible issues there may be properly. read more

McDonald's - a person holding a receipt in their hand - Fast Food Near Me - Reading, Pennsylvania

At this location, the service is prompt and the food arrives quickly. They take good care of the property both inside and out. I mainly get breakfast here and particularly enjoy the sausage McMuffins. They taste best when freshly made. Very juicy and flavorful. I'll even order some in the afternoon from their "all-day breakfast" menu. The interior is decent and makes you feel welcome. Unfortunately, there's not much of an outside view unless you like looking at the parking lot. The kids' play area takes up most of what would be viewable anyway (essentially the main road running across). But of course you're here for the meal, not the scenic view. I've visited off and on before they remodeled. It wasn't until recently that I frequented this place more often. The dining area is spacious and offers a lot of breathing room, but it still looks slightly dim for my taste. The bathroom is rather interesting as it is all enclosed (no multiple stalls). They even pump in music which I thought was a nice touch. For a fast food facility, they do an all-around good job. I'm satisfied with the results. read more

Of all the McDonald's in the area, I'd have to say this one is the worst in terms of the interior. I'm not sure why it hasn't been updated. The padding on some of the booths are falling off. There's two drive-thru ordering speakers, but the second one is almost always unattended (with no indication, so you just gotta see if anyone will respond.) After 11PM, it'll take about 15 minutes in the drive-thru even if you only order one sandwich. Snail pace. It seems like they staff the place with like 3 people at night. There's always massive water runoff from something they're doing and a resulting huge puddle in the drive-thru as well. Whenever possible, I drive over to the nicer McDonald's in West Reading. read more

I had woken up early this morning, ready for my morning coffee, unfortunately when I had ordered my caramel iced macchiato, it tasted of rubbing alcohol, and it just ruined my day. Even a friend of mines said that "the coffee was trash". Thanks McDonald's, you ruined my day. The food was good; the coffee was the bad part. read more

how tf you gon give me a quarter pounder w cheese w no fuckin cheese then have the extra audacity to give me 9/10 nuggets. my guy. im not even mad just disappointed. read more

Basic Mcadees, drive thru is rude, sometimes racist, I am white, and they waited on five cars that are spanish before they got to me. I've been going to Mc donalds since I was a kid. But really what can you expect the owner is living in a Italian villa mansion, while his workers are getting paid horse manure. read more

I went there when is wasn't busy and ordered a double cheeseburger and some snack wraps to go, since I still had a 45 minute drive ahead of me and when I opened my burger, it looked like a blind person assembled it. So I'm like "eh not a big deal", so I take a bite and the entire sandwich slid apart on my lap and on the drivers seat. There was so much ketchup that I just couldn't eat it. And the burger tasted weird. The snack wraps were fine. Every time I go to this store my order looks thrown together and jammed into the bag. Won't be going to this location anymore. read more