Doesn't do takeout past 11 which is prime time for some carry out meals, extremely disappointing and a huge waste of time

Asked for a cup of water at second window to take medication, was told that they now charge for a little cup of water. This is after spending $33.00. Then was asked to park read more

This McDonald's is absolutely the worst McDonald's in the history of any McDonald's I have ever been to not to mention the managers really don't care about their customers because even today I went through the McDonald's drive-thru debating if I should go or not in my sausage egg McMuffin was cooked but my McMuffin was hard as a rock I couldn't even eat the damn thing I know this manager has a vendetta against me and my kids because since I've been going to that McDonald's they have never ever gotten my order right even when I took it back for them to fix it they still got it wrong I'm almost starting to feel like they're a little racist in there and no their food sucks they're they're burgers fall apart in your hand while you're eating it it's pathetic read more

Tried three times to get a special order for my Autistic son. Usually they are great he likes to give them all a penny for good luck. He loved this McDonald. 99% of the time they were wonderful even over and above. But not today I met a General manager today curly red hair and glass and the manager young man with blonde hair very dirt flipped to one side messy uniform. Definetly not a good look or presentation. We order two reg. meat paddies' two pieces of cheese not rocket science. Sepcial order nothing at all on them but meat and cheese. First time with onions second time upside down cheese stuck to box, 3rd time cheese hanging off side. Manager super rude to me at drive thru said to bad take it over leave it. General Manager reiterated this sentament. She said cheese slides off best they can do I asked for additional piecs of cheese she stated no we are not dealing with this again. I was mad and did use a choice word which is so unlike me and I am embarrassed now to lower myself to this point. Anyone who has Autistic kids knows how hard it is to find things and places they enjoy. The staff all knows him and are wonderful. I have never seen either of these people. They should be at least reprimanded on customer service or fired if this is a regular behavior, as for us we will never return after 11 years. very sad read more

Rude manager didn't gaf they failed!!!!!! I don't eat meat often and I'm not trying to get a free burger the next day no I'm not coming back right away from 5 blocks away on a bike ! Don't be mean to your nieborhood customers. I wanted my food right the first time. This wouldn't be a issue had he been polite and sincere with me. This wouldn't be happening had the order been made correctly to begin with read more

McDonald's - Yo this is supposed to have BACON - Fast Food Near Me - Russellville, Arkansas

Went thru the drive-thru. Of course I was told to pull into stall1. I waited like 15 minutes--which is a long time for "fast food". People in the stalls that pulled in after me got their orders and left. Let me add that the place was not busy at all. I finally went in to see what was going on. When I finally got some young kid's attention and explained what was wrong, first they called someone else over, then while I was telling my complaint again another young guy came up and said "we're waiting on your fries"....which was a complete lie. This was not the first time this has happened but it WILL be THE LAST! I only go there cause my granddaughter likes it. I told her from now on we will go somewhere else! read more

Absolutely nothing but attitudes from employees. You act like it's a hard job. THIS IS THE CONVERSATION WITH THE MANAGER -- No order total - We pull forward to the first window - no one. Sat there, nothing. Pull forward to second window. Them "Did you guys stop at the first window." Yea, no one was there. Them - "Well she's doing dishes too" Them- "Give me your money and I guess I'll go back there" Us- "What's the total?! No one told us." Them- "Pull forward and we will bring it out to you"- I don't care if you're doing dishes if you know you have a customer - lets go but lose the attitude. Sincerely, Never coming back. Seriously? Take a "Mc-second to calm down and lose your attitude! read more

I ordered my meal through the app, and got a deal offered through it. I bought a 20 piece chicken nuggets, and got two free fries of any size. Then I ordered two double cheeseburgers, and customized them, and two teas. When I got to the window, they repeated my order to me. Looked in the bag, and handed it to me, and I went home. When I got there, all that was in the bag was the free fries, and the 20 piece chicken nuggets. The meal cost right at $20. I paid a dollar a nugget, because they left half my order sitting on their counter. I've had orders messed up pretty close to every time I go through there, but this time it pissed me off. I let the kids share the nuggets, and just depended on my anger to sustain me. read more

Not only are my buns toasted to almost a crisp, I waited over 20 minutes because of a "complaint". Absolutely ridiculous management and should be supervised differently. Get your food to your costumers and deal with problems differently. Also they didn't even give me a receipt of my purchase. read more

So we ordered 2 chicken sandwiches w/o mayo buy we asked spicy Buffalo sauce and a 4 for $5 w/ ranch . We received our w/o ranch or Buffalo sauce and the fries were cold. read more

Fries were cold, no ketchup. Had to park to get order redone. Then the fries didn't have seasoning, no straw for my drink, sandwich was just slapped together. Mgr saw me waiting, walked right by me, never spoke. Horrible service, food was not worth the price. Employees seem to not care! Waiting for someone to contact me.Wendy's is close by, much better food, Employees are friendly, order is correct, costs less. read more

This McDonald's should take on training every McDonald's that exists. This 5 star review is not for the quality of food of even the food but the amazing staff and fantastic customer service. I've never seen a fast food place operate like this. The staff are always smiling and friendly. Even when sweeping the floor or wiping down tables they are smiling and greeting employees. During the busiest times you can place and order at the drive thru and be out and on your way in five minutes. They are unbelievably fast and accurate. The management here does a great job. That cannot be said for 98% of the Mcdonalds out there. read more

Well guess what? The attendant gave our order to the car before us and they did not say anything. Now we are waiting for our order to be cooked. Bad service. "Oh I am sorry! "does not get it. read more

None of the employees can listen and have fun getting your order right because that's not gonna happen. if I could give a 0 star I would. Never coming again! read more

Probably the worst customer service for any McDonalds I have ever been too. I keep trying for some stupid reason but the results always seem the same; order is incorrect nearly every time! A week ago, ordered a bacon, egg and cheese McGriddle. Started down the road and only had bacon, no egg or cheese. How did they do that? Yesterday the drive through line was long and so I went inside to order and that line was long and only one cashier working. So I went to the kiosk and went through that confusing order process. When I got to the end of the order the machine gave me a message that it wasn't taking debit cards and I would have to pay the cashier!!! What?!?!?! Just walked out and went to Burger King. Just two examples of the several crappy experiences I have had there. read more

Got served a litteral bun with a slab of cheese and tiny bit of ketchup with no meat when I asked for a cheeseburger with ketchup only and came back for my free cheeseburger and was told by an employee named gavin to pull to the reserved parking spot and was never served my cheeseburger until I called again saying we were out there and took them like 20 mins of multiple times calling to answer 10/10 worst customer service I have ever experienced in my almost 2 decades of living read more

Tempered quality but slacky, pouty and aggressive workers. They never put the bun on right, slap the cheese to the sides and when you ask for a "plain" cheeseburger and then they put everything on it. Might I add the hygiene of the small repaired restaurant is the worst of all. read more

Most of the employees are great but from what I hear and have witnessed the management does not respect the workers. My boyfriend worked here for a little over a month and he was never paid right, even for McDonald's, working about 40 hours a week should be more than $316 stinking dollars. He's legally a minor and they broke the law a few times making him work late on school nights and especially with the amount of hours they threw at him. And ONE day missed was 4 of 5 points off (When points are gone, so's the job). So he missed two days and lost the job. And most importantly, he got sick and threw up at work and management told him to "deal with it". Excuse me but does anyone else think that a McDonald's worker throwing up and still forced to make food is disgusting?? Its a place where people come to EAT! Plus I'm pretty sure that was a health code violation.. But like I said, the employees were mostly polite and very hard working. Shout out to those guys read more

great food.. love it. Some people think its gross because of the ingredients.. well if you think it's gross then look at whats in hot dogs! Its all good. read more