For the number of employees working here, and the mostly empty dining area, I can't understand the lack of service. On top of my day job, I drive for Uber. I went to the counter to pick up an order and stood there for about ten minutes just waiting for someone to give me the food. They took several minutes to even address that I was a human person who needed something. I don't mind waiting if I can see that people are busy and actively working and trying. It takes a lot to irk me. And this place had me so irked that I don't know how to properly end this review. Boop read more

Terrible customer service i had ordered 5 meals for my family and only got 4 burgers and 3 drinks and no meal definitely will not be coming back and will let my family and friends know about this read more

Spent 20 minutes at the drive-through just so the guy that took the order first to tell me I'm sorry I didn't get your order. Could you repeat it? Then I gave it to him. He seemed to have trouble with that. If you're in a rush, do not go to this McDonald's Then when I pull up to the window, the guy tells me to go wait in the number five spot. Which means wait there for another 20 minutes. I really try to be patient, but this was too much. read more

This crap isn't funny. I came here because my daughter wanted a happy meal for her birthday. I got home, and my baby girl had mayo in a Mcnugget box. MAYO IN A HAPPY MEAL BOX! They put the fries and toy and apple slices but thought it would be funny to not give a kid their nuggets. Never again coming back, please check your food if you do come here. Ridiculous.... read more

McDonald's - Wtf - Burgers Near Me - San Antonio, Texas

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Service is super slow, waiting in the drive thru line for 15-30 minutes just to order food is crazy.

I usually come during or a little after lunch time during the week and am always met with smiles, efficiency, fresh food even when there's a bit of a wait and they make you park. At the parking sites, McDonald's employees are still very sweet and never forget to offer anything that's needed before I leave with my meal. I love it here! read more

So I wasn't sure if it was just a bad day, but after coming here a few different days, it's not a fluke. This McDonald's is very SLOW. I don't understand why. They're doing only drive this time. Tried to use their app to get my order at least in instead of waiting in the ridiculous line but even that doesn't work at this one. Consider being in line for 30 minutes? I don't know but the 20 cars surrounding this building should otherwise be parked at a free parking lot. Thanks the heavens I was at the end of this horrid line and could make the option of turning around and leaving but not before my son blew out a diaper. Thanks McD's. I won't come back to this one at least. read more

Food is always hot and delicious. Staff is always friendly. I always get a cookie at the drive thru for ordering on the app.

Came here for breakfast and found out they did not have any vegan options. Their website says the hash brown patties have beef and milk in them. So 0 vegan options during breakfast. For lunch and dinner it seems they have apple slices but that's all. Nothing else vegan. read more

McDonald's - Restaurant Outside - Burgers Near Me - San Antonio, Texas

This McDonald's is near where I'm currently working. I will from time to time stop by for something quick for breakfast if I didn't make anything before heading to work. I stopped by this morning to get a sausage biscuit and hash brown plus use the free medium coffee with a $1 or more purchase deal on the mobile app. I ordered my food and tried to scan the QR code to get the free medium coffee. It wasn't working. The manager came by to fix it and it still didn't work. He just said that it wouldn't work because I got the sausage biscuit and hash brown deal. The deal on the app had only one requirement and it was that I spent at least $1. I explained that to the manager in a respectful manner and he was having it. He just walked away like he could care less about giving good customer service. I got the items I paid for from him and I let him know that the right thing to do was to honor the deal on the their app. He still said and did nothing. I politely took my food and left the place. This is unacceptable and they should honor the deals they give people on the app. read more

I asked for no salt on my fries, and they're covered with salt. I asked for honeymustard and no honeymooners. This place needs to close down read more

McDonald's - Garbage - Burgers Near Me - San Antonio, Texas

This has to be the absolute slowest McDonald's in the world. 35 minutes from getting in line to getting so so food. This is not fast food.

Waited two hours for my food only to have the manager cuss at ME and hang up because he didn't like that I was upset about having such a long wait and missing food and drinks. If I could I would give 0 stars. read more

McDonald's - a receipt for takeout - Burgers Near Me - San Antonio, Texas

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It hit different today been going for years but never has it been as good as it was today

I will forever choose this location over most in this area, lines might be a bit long but they always are quick and the workers are just outright amazing employees they always put a smile on my face and are never rude. read more

If you got an hour to wait in line then go for it. This one location takes forever when in the drive through. Went to chick fil a who was far more packed and got through in 5 minutes. No matter what time of day they take far too long to be considered fast food read more

Says the drive-thru is 24 hours but they put cones to close off the other lane & while I was about to order at 12:20 they shut off the menu screen totally leaving 6-8 cars unassisted without any warning or anything. I never review anything but, cmon. They literally took the car infront of me's order & 3 cars in the other lane very upset especially considering all I was craving was a damn sweet tea :/ read more

If you want a mute person handing over your drinks and meals at the drive thru, then this is the place to go. I asked for extra ice on my tea and they gave me no ice, purposely much? I can not believe how bad their customer service is. I understand it's not the best place to work but c'mon I know there is plenty of jobs out there where it could be better. For the guy at the window tonight, I'll pray for you. read more

I really don't give reviews, but this McDonald's really needs one . This McDonald's has to be the slowest one I've been to , I've literally been in the drive-through for almost an hour , honestly for how much people are in there I wouldn't expect it to take this long for a doordash order . read more

If you want your food done wrong, then order from here. Ordered my food through UberEats. McDonald's gave my original order to someone else, so it took over an hour to get it. I ordered my burger with no pickle, and no onion since I'm highly allergic to onion. I added tomato slices and mayo. This is what I get smh, no tomato, no mayo, picklesandof course onions. How do you remake my order and remake it completely incorrect. I call and get offered another remake "the next time I come through " and a small fry for the inconvenience, since they are closing soon. So forget me eating tonight. Smh I do it to myself though. I knew better than to order from here, but me being hungry and trying to give the benefit of the doubt I ordered smh. So its my fault. Never again though. I don't even want the remake and small fry. Nope I told them to just forget about it, cause I was never coming back. Guess I'll drink my frappe for dinner. read more

McDonald's - When you order no pickle or onion because you're highly allergic to onion and they simply can't read, don't pay attention and dont care. - Burgers Near Me - San Antonio, Texas

I ordered breakfast through the app. They never bothered to deliver the food to my car even after being there for over 40 minutes. I left hungry and headed over to CFA who's app actually works even when they're busy. Worst location ever. Don't bother. I deleted the McD app too. I'll reinstall when my food finally shows up. read more

The slowest freaking McDonald's EVER!!!!! I've been here a few times and was hoping that the first 2 times they were just having a bad day but they are ridiculously slow! Forget the food, to me it doesn't matter how good or bad it is when you have to spend at least 30 minutes in the drive thru you loose your dang appetite. NEVER AGAIN read more

Girl up at the front tonight , rude , attitude took an hour to get food and never got asked for help nothing . talking on the mic rude to people . read more

Did not get my order right but then again the nature of the time that we're in can excuse the attention to detail. Unhappy but can understand the frustration in restaurant. read more

This has to be the worst McDonalds I have ever been to. My brother and I ordered ther big deal they are promoting right now a pack , comes with several burgers fries and drinks. My brother ordered at night through the drive thru to have a movie night with his wife , excited to try this pack deal they had going on ... they told us pull up because his order was not ready. Long story short they had us wait 1 hour" he finally got off to see what was going on when all their faces said it all. They FORGOT ABOUT us OUTSIDE. but the food was ready JUST SITTING THERE COLD AND DRINKS ALL WATERED DOWN. what disgusted me the most they did not want to refund us the money and still gave my brother everything how it was. Disappointing McDonalds read more

Omg whatever you think of this place it's that, but 100x worse now. I can typically handle the mediocrity of Mcdonald's in general, but today I had probably the worst customer service experience in my life. I had to make two trips because they forgot a drink of mine, come back and they can't even bother to give me a smoothie that isn't melted. Or maybe an apology for having to drive back. I got home and realized the sundaes were wrong, and any time I drove up to the window, I got basically a death glare from the girl working. I wish I got her name because this place is actually somewhat decent..ish. But man she was giving me some weird vibes like I should DNA test my smoothie for spit type vibes. I'm not a karen and I don't like saying bad things about businesses but yikes. read more

Never coming back again. 1) took my order wrong, i confirmed my order twice at thr pay window. 3) took longer than expected to get my order. (It wasnt busy) 3)No condiments such as Ketchup were in my bag. read more

Sucks.... they take like be toooo long. And this is on the drive thru. And what up with the employees NO Smiles...... To me I still call it McNasty or McRudes. read more

Fix your door dash system I was waiting in DoorDash parking for 20 minutes just for them to tell me to go through the other 20 minute drive-through lane when I can see the bag of food on the counter and people are standing around on their phones not being able to open the door and hand me the bag of food. They will ignore you trust me. Everyone needs to get fired I absolutely hate this McDonald's fuck em fire them allllllllll. read more

So very slow for fast food this is probably the worst McDonald's on service wish I would have drove a couple more min down the road for the next one by judson stadium read more

I was told to go around after waiting in line for 30 min for a single order. I drove around and was then asked at the window to drive forward and wait and additional 20 minutes. I received my food that had obviously been spit in. I've never seen such careless staff at this location before. I obviously will not support this business as lack of management clearly let's high school children tamper with food without repercussions. Truly disgusting. I will copy and paste this review on as many platforms as I can come across read more

it was ridiculous, we waited over an hour for 3 ice cream cones. Nobody knew what was going on. This place is horrible !

If I could give negative stars I would. Every time I come to this McDonalds the workers are super rude and the food is sloppy. This morning I went for breakfast at 11 and apparently they don't serve breakfast all day as advertised on their website as well as their voiceover once you pull up to the drive thru. How and you going to advertise it right before you ask me "what can I get for you?" Then tell me no we don't serve it all day. REALLY!?!?! then when I mention it to you, you just get attitude with me. I'm a paying customer, if it wasn't for me you would not get paid! With out paying customers there is no money to pay you!!! If they weren't going to serve breakfast all day then fine at the very least post signs so I don't have to wait 20 mins in line just to get attitude from your employees! Btw to the "Manager" Jennifer- as a manger you should learn to be more respectful to your customers especially when they had to call 5 times just for you to answer, rudeness from a manager sets a very poor example to the rest of your employees, have you ever heard the phrase "Lead by example". You are setting a BAD example! read more

If I could give no stars I would. I am a uber driver and everytime I come to this location to pick up they never have it ready and they take 20 to 30 minutes to fill an order. It's ridiculous. The staff is always rude including the female manager. One of the worst experiences I have had coming to McDonalds. read more

I always came to this location and its dirty all the time and smells bad , today 04/12:19 is the first time that is clean thanks to Susan very nice lady The place doesn't have play ground but they have 2 touchscreen to play but sometimes they don't work . read more

Somehow they always manage to take forever in drive-thru. I hate waiting 30 minutes in like for FAST FOOD, like I can go to chick-fil-a with a line twice as long as be out with my food in under 10 minutes. Just terrible here! read more

I will never EVER come to this McDonald's or use their app to order food. They gave my food to the car next to me. I had to wait an additional 20 minutes. NEVER EVER AGAIN. I had to go to the drive they just to get my food after I had checked in and said I was in spot one. read more

Worst McDonald's I've EVER been to! Service is horrible. Staff isn't friendly and doesn't care if you get your correct order. Don't waste your time. read more

I came and ordered and there was literally a roach on my bag. I was so disgusted and now paranoid. They didn't even acknowledge the fact I told them there was a roach. No apologies or nothing. Just a new bag. I dont wanna eat a roach. If there's one on my bag then there could be one I'm my food. read more

Everyone has mess ups from time to time. How you respond and handle it is what makes the difference. The manager is very responsive , polite , and on top of everything during a rush. read more