Every other time I am made to "pull ahead" and wait for my order and then sit there for ten minutes while people fly through the drive up in my rear view mirror. I never order anything custom or complex or a large order. I looked it up and they do this to trick the computer system tracking the drive thru wait times. Corporate measures the franchisees on this. I have waited up to 25 minutes from order to food for a single combo. Granader is running Daddy's business from his villa in Florida. I wish someone left me a business to ignore, lol. read more

Don't even write review but this McDonald's 100/10 never messed up always fresh I seen how low it was and thought these mfs don't take pride in good local place go down fort street and deal with those if you think this is bad read more

rude in drive thru, messed up the order no sauce barely any fries took forever. 0/10 yall bad.

Worst McDonald's as far as service goes out of any I've ever been to every single time. This place has something going on that does not speed the process up. Now they don't even open their lobby due to staff shortages read more

All drive thru55 coffee19 nuggets14 money11 +6 Sort by Most relevant Newest Highest Lowest Harold Robbins Local Guide·29 reviews 2 minutes ago NEW Dine in | Lunch | $10-20 Ordered off the app for dine in. Missing one sandwich right from the start. Had to wait at the counter to request the missing sandwich and staff seemed to have no sense of urgency. Fries were cold. My girlfriends sandwich was slopped ... More Themyscira Local Guide·22 reviews·2 photos 4 weeks ago Take out | Breakfast | $10-20 I came in on my birthday 12/30/23 When I came in the store was clean and busting with good morning energy and a ... More Debra Caudill 72 reviews 4 weeks ago Take out | Breakfast | $1-10 This use to be the best McDonald's around my area. With that double drive thru, there are more mistakes being made it seems. I got all the way home this morning and saw that my sandwich was not in the bag, just coffee creamer and a bunch of ... More Lynn Burnish Local Guide·104 reviews·154 photos 4 months ago Other I went to see my friend a Dan( *85)at a local nursing home (assisted living) with a Chris(10 yrs old) a very brave guy, both of them. We went into said facility. Chris had Never been to a place like that before. ... More ORDER ONLINE Harold Robbins Local Guide·29 reviews 2 minutes ago NEW Dine in | Lunch | $10-20 Ordered off the app for dine in. Missing one sandwich right from the start. Had to wait at the counter to request the missing sandwich and staff seemed to have no sense of urgency. Fries were cold. My girlfriends sandwich was slopped together, making a huge mess as she tried to eat it. She told me the ladies room was trashed. We disposed of our trash and made as little mess as possible. Before leaving, I asked for a refill of my drink, and the manager told the team member that "we don't do refills". Nope. Never again. I've NEVER heard of a restaurant refusing a refill on soda, coffee, or tea. This experience has killed my desire to return to this location. I don't blame the crew but the mgmt. The manager who refused the refill was a younger lady, early 20's. Too young, imo, to even know what customer service is much less how to give it. read more

Nothing fast about this McDonalds, to Mc doubles, and a medium fries, took me 25 minutes to get. I would not suggest this place at all if you need fast food. read more

I ordered online and got my order and I ordered a bagel with egg, cheese and bacon and it was COVERED in butter. read more

McDonald's - Butter EVERYWHERE!!!!! - Fast Food Near Me - Southgate, Michigan

Went inside and instead of the MANGER saying hello like any professional would do, she yelled "Be with you in a minute." as she bagged fries. I replied, " That's fine but do you know if you have any fresh coffee?". She literally stopped bagging her fries, gave me an angry look and replied in a louder, nasty voice, " Be with you in a minute!". I don't think so. The tall girl with the light brown hair may think she is all that but if I were her DM, I would have fired her on the spot. You always greet a customer with a smile and a hello. Or at least my staff was taught to. I may be a senior citizen now but I'm not demanding and I am always respectful. No snotty kid with an attitude is gonna be rude to me and then I turn around and spend my money at that business. Maybe you shouldn't hire brats. I belong to a lot of clubs and can't wait to spread the word. read more

Double cheeseburger no pickle. I got a single hamburger, no pickle. This is like the 4th time they do this.

Absolutely one of the very best fast friendly service around town. Always a pleasant experience, shame on you one star review folks, you don't belong on Yelp. The new Fresh Beef Burgers rules. Every order at this location is delivered to your table with a smile . It's fast food folks we stop in once per month, suck it up buttercup. read more

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Every single day I have tried to order a flurry they have been "cleaning" the machine. Sub par McDonald's at best. They wait too long to change the oil for the nuggets and fries. I am done with McDonald's. The location did the push for me. Always a waste of time and or money. read more

Ignore the bad ratings! This is a great location! They have their stuff together. Food is pretty good and the service is good and friendly. Do not go here during or before the holidays as the service declines a little bit during holidays. They rarely make mistakes and when they do they fix it professionally. Much better location than Wyandotte, Trenton, and Lincoln park. read more

This McDonald's serves some of the nastiest food I've ever tasted. If they haven't forgotten half of my order, they serve my order covered in grease and smashed. When I called to complain, I was treated like an asshole for even mentioning the missing food. This has totally ruined me on fast food. read more

McDonald's - This is a "McDouble" from this McDonalds. - Fast Food Near Me - Southgate, Michigan

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This is literally the worst McDonald. Any time i come to this one i always had issues. 1. The lady in the drive thru was so Rude she said "Are you ready to Order Yet" when im only there 10 seconds waiting to decide. 2. I had coupon for a free medium fries with a purchase of a 6 pc tender & she marks down 3... 3. Go up to the window to pay & she marks it as 3 charge fries everything full price. 4. I complain an they say ill get a refund on fries an can keep the other fries. 5. D7dnt yet refund & only had 1 set of fries with tenders. read more

The food was older than my grandma. The chicken nuggets were dry and looked as if they had the life sucked out of them and were disgusting and they were definitely more than two days old. Never again. read more

We stopped in for a quick dinner after a long day at work. Got four double cheeseburgers, nuggets, and a Big Mac meal. My Big Mac had a fistful of wet onions on it and the bottom bun was soaking wet. All four of the doubles were laying in the bag outside of their wrappers. This really bothered me given the fact that we are in a global pandemic. It seems very unhygienic to me. My four piece was actually a trio and of course the ice cream machine was down. All that aside, the most annoying part of all of this was the manager, CeCe, insisted that she could only give me two meals as a replacement. Um, no! How about you replace what you messed up? If I wanted two value meals, that's what I would have ordered. It just doesn't make sense. She's forcing me into her idea of an upgrade. Silly as all this may seem, it's the principle of the matter. I worked here in high school and the standards we adhered to then were much more strict than today. I won't eat here again. read more

Great service here. Despite being busy, they always get my order right. I appreciate that!

Went there today around 1:30 pm. This store was FILTHY. The soda fountain area covered in dried pop, the only ketchup pump was broken and sitting up at the counter where you order. The napkin dispenser, also at the counter was broken, the floors were covered in fries and straw wrappers etc... and there was not one single clean table in the entire restaurant. Food arrived cold, lots of chaos. Won't be back. As we were leaving a man was being told that there was something wrong with the credit card machine. read more

This is the worst mcdonalds I have ever been to. I hated that it was the only close knee to our house. Breakfast service was great and Trevor who worked mornings was always smiling and made sure everything was right. Never go there after breakfast. The employees are lazy, the dining room is always a mess, our order was wrong almost every time. I called their manager Ashley many times and she just kind of blew new of. I also called corporate to complain. Nothing ever improved. All I got was a bunch of replaced order and cards for free items. Still not worth it because they still messed up your replacement orders. I'm do glad we moved and never have to go there again. They should be ashamed. read more

By far one of the worst McDonalds I have been too. When I go to McDonalds I expect mediocre food, but the food I received here was abysmal. My chicken wrap I wouldn't even considered wrapped and the chicken in it tasted like it was two days old. The French fries were were completely burnt, were unsalted, and tasted like chemicals. The worst McDonald's meal I have ever had. read more

Mar. 2 around 2:30 pm. Ordered 2 unsweetened teas. Got home, they were sweet teas, ok, no biggy, call there. Told us to come back for replacement teas. Went through the drive-thru again, got teas, hubby ask jokingly, " should I taste these ?" The girl replied " No, that they had already gotten 3 other complaints about the unsweet tea, some one must of mixed up the urns, so she got these from another urn" Got home, and ugh..once again, sweet tea ! So hubby once again calls, the manager was so rude...she told him he did not come there for replacement teas ! he went back & forth saying he did, she better check with her crew, she ask him what McDonalds did he go to? he replied the one in kroger's lot. Well she is just about calling him a liar !! really ?? So I get on the phone, she is rude, not sorry and snotty, when i told her, this will be the 3rd time coming up there ( gas & time ) she hung up on me !! So we go there with the teas, walk in and ask for manager, I said hi, I'm the one ya hung up on and here is the teas, her reply..your harassing me leave or I'll call the cops really ?? I go on to say, this is the 3rd time and her attitude with customers is rude, she said she yelled at the girl for not telling her she past out the replacement teas, really, she yelled at an employee doing the right thing, but she herself is being rude ? and once again ask us to leave or she is calling cops...No offer for refund, 18 years been going there, less than 1 mile from our home, and this tops it all...we will NEVER return there !! read more

This is the worst mcdonalds in downriver! Slowest service ever! Even with a short line you wait forever! Not coming back here!