Passing thru town and stopped with the kids. This was a nice MCD's. Play area, friendly staff. The play area was busy on a sat evening, but nice and it was warm in there too. It was seperated from the other dining area. Looks like they may have remodeled recently. Almost didn't come here because of a bad review on here, but glad we did. read more

shitty service, ordered food and didn't even get it because it took almost an hour. everyone else got their food and we didn't. it took longer waiting to get no food than it did to drive from tri cities. what a joke. glad you have all those employees. kept looking at us. this mcdonalds fucking sucks. read more

Soooooooooooo slow. And then the order isn't even correct. Really people!?! Let's get it together.

A girl who had a pink vest on, was rude and kind of messed up my receipt. She asked if i had a penny I said no and she scoffed and asked again. Very rude. read more

1. Forgot my order 2. Food was not fresh when it finally arrived 30 mins after placing my order 3. Restrooms lobby and parking lot were not clean. Absolutely terrible experience. Keep driving down the road and find somewhere else to stop read more

The morning manger lady is alway rude and mad she has to work .If you want to be greeted with a grumpy face .. this place is for you! Why do I need to pull up to parking spot when all I ordered was an iced coffee? Then when I get my drink .. theirs no ice. I go inside the restaurant and the grumpy manager says the heat melted the ice .. I asked in 2 minutes? read more

The food is all right. it's pretty good and I would definitely come back to this McDonald's

Me and my friend ordered breakfast, the kiosk was bugging. Staff members were rude, and kicked us out even though we weren't bothering anyone or vandalizing. One of the staff members dropped my drink, and one was complaining about everything read more

I travel for work and eat fast food sometimes. So I visit McDonald's for the deals. I am an older white guy in sport coat eating in the dining room and a young man named JUNIOR came and asked if he could hang a promotional poster in the window next to my table. First of all YES, because it's work and I am not going to hinder someone's duties. BUT He was so polite, kind and well spoken it was actually kind of moving. I complimented him there and to his leadership. His manager should be proud and his parents should be proud There a lot of negativity around right now. SO Be like Junior. read more

My niece went to go get some medium fries And they gave her a almost empty box and old fries, and to top it off they gave her some wrinkle Napkins that were used. how disgusting, I called management and he did nothing. his name was anthony, also told him we had a video and he didn't care. this is just gross and needs to be reported to cooperate and health department, which I will do first thing tomorrow. I can't believe there operating a business that lets them do this type of things. Just gross don't recommend. read more

See all

Did not give us our food. Order wrong.hairs in our food. Disgusting food. Do not go there for your own good

The food is great but every once in a while u have to wait like 30 minutes and at that point I just leave

Slowest McDonalds I have ever been to. The staff attempted to give me three different orders and none of the orders were mine. All I ordered was two vanilla cones which took 15 minutes. They have their drive thru set up like Dutch Bros and employees taking orders outside with a tablet but they are not able to keep track of what car ordered what. Not to mention they have two drive thru lines merging into one so be ready for a long wait time. I am surprised that my cones didn't melt. Oh yeah, they forgot to make them! And then tried to tell me that I didn't pay at the first window. Will never go to this location again. Hard pass for me! read more

McDonald's - The drive thru that we waited in forever! Dutch Bros they are not :) - Burgers Near Me - Sunnyside, Washington

Very good hash brown wish they would have taken the taper off first but still good 7/10 but the workers were rude and kept forgetting stuff they should get more training read more

McDonald's - Good hash brown - Burgers Near Me - Sunnyside, Washington

If I could put no stars I would! They constantly are messing my order....not to mention a lot of the employees are so rude! Today I was in the drive thru and waited more than 7 minutes to get my order started..I arrive to the first window to pay and I wait another ten minutes with nobody in the window..so I go to the second window and I ask the manager since when do we pay at the second window...(note..a simple question) and she was extremely rude and it's not the first time she's like this. OVER ALL THIS MCDONALDS IS TRASH..only reason I go to it is because it's the only one around that is near. read more

This must be the worst McDonalds in the world. The adult seating area is right next to the playland. No doors. Sitting in this place you can hear all of the shrieks and screams. LOUD. I like children, but I also like to have a little peace while I eat. This place makes me physically ill. This McDonalds does not enforce the law about children wearing socks in the playland so the children go to the rest room barefooted, then return to the playland where they climb all over everything with their feet and hands, and then go to the general eating area and climb all over the chairs and tables. My wife has a disabiliity so we have a Disabled Parking Permit, but this McDonalds makes me move our car from the Disabled Parking so the McDonalds truk can back in and unload. An idiot could have designed this better. read more

Wouldn't recommend coming here if you're in a hurry or don't feel like waiting an abnormal amount of time. Longest I've ever waited at a McDonald's. Only reason I gave it three stars is because the girl working the window was working really hard, although she did mess up our order, She had a very good attitude and worked really hard to ensure I left happy. Impressed with her service, especially since it was 4 in the morning. read more

It's McDonalds what do you expect?! They take your order and mess it up, it's what they do. Was short ordered a kids meal although there were 2 kids and 2 milks yet was told only 1 order of kids meal. Food taste like McDonalds food should taste, this time I got a double quarter pounder with cheese and their new pico Guac. Gotta day it tasted bland which was a little disappointing but whatever I still ate it. read more

The wait was incredibly long, they gave our meal to the wrong Person, and they messed up our order 3 times.

I only eat there when my grandchildren are around. Only like breakfast burritos. Or maybe a Big Mac.

This is the slowest and most unapologetic McDonalds I've been too. The food is basically McDonalds. Yet their lack of speed, efficiency, and service isn't typical McDonald's. I've been here a couple of times before and I came again just to see if it's consistently poor throughout the day. And sadly too say it is. The other night I stopped through drive thru for a late dinner it was a quarter pounder meal and I was the only car in line and they made me pull to the drive thru wait spot for my meal and I waited 10 minutes? And when it comes there is no apology for taking so long. Today I'm going through the drive-thru and I'm waiting for a breakfast burrito meal? I'm sent to the drive thru wait area and I'm waiting another 10 minutes and when it comes there's no apology? And the burritos are cold! Then there was yesterday, I stopped in to use the Wifi And have a latte. There's people in line waiting then their put to the side and they have to wait for 10 minutes for their 2 meals? It just killed me to watch this Mother and young daughter have to wait. All I can say is go everywhere else than here. No matters if you love McDonalds, don't come here, you will experience disappointment. The owners need to train their managers about customer service and the managers need to teach the staff about customer service. Plain and simple. read more

Best service ever! One of the best service I ever had. They took my food to my table. My order was neat, and looked very appealing.

Rudest most stubborn employees , first of all I only order two simple things and accidentally gave them the wrong card that was overdue and they said I was short I asked for the card again and she closed the window on my face "hold on" like excuse you have my card and then when she open it I told her if she could cancel that transaction and she said no ? No really I work at a fast food and it isn't that hard to cancel that transaction then she got her manager and said this was the first and last time he would cancel the transaction . Really ? It's really not that hard they're just lazy !!!!! So they gave me the card back and I told them they can just be lazy and cancel my order goodbye Nasty cheap McDonald's read more

The redesign of the store is awesome!!! Things are so much better, so is the service!!! I suggest to check it out!!!

I had to wait 25 mnts to get my food and the ppl that we're sitting next to me where complaining about there order, if u go on the weekend be patient ! read more

"I ate it I'll rate it.", what's their to say it's McDonalds. They do not Run out of items like the KFC down the road. The Bacon Grilled Chicken Ranch Wrap is good. The Nuggets are always hard and extremely over salted on the outside. They have great Wifi. Fast service and don't get your order wrong. Clean with new paved parking lot. About all seems well here. read more

I went through drive through and the food I had ordered was missing, so I went inside to get it taken care of. This lady at the counter, Josie was nice and handled my problem right away. I even got a free pie :) read more

Sunday morning Nov. 16,2014 new teller messed up my order. while trying to straighten out, another customer came to counter to complain. interrupted working to fix mine. fixed my order wrong. trying a third time another interruption on another wrong order. Wait till that one is fixed work on mine again. Still wrong. left less my money and no food. Went to Burger King. better service there. Left card with phone number for someone higher to call. did not happen read more

Horrible service and food. Food was raw and felt like it was thrown in cold oil. French fries were cold and limp. The staff were all kids and rude, i felt like i was on some prank show or some twilight zone episode. Do not come after 3pm when they let the high schoolers start working. I always told myself id never come back to this McDonalds an never listened to myself but this is the last straw, they will never get my money again. Go to bk or jack in the box, ive never had a problem with them. This McDonald's hires anyone read more

This McDonalds has the poorest service in the state! If you don't mind waiting for your incorrect order, staff that think they are doing you a favor by waiting on you then this is your place. Whatever happened to training someone about customer service? read more

Rudest employees ever!! they should seriously think about firing that maria girl who always is at the window. First of all I ordered my food and she gave me attitude the whole time like if i was lucky she was even helping me. Then I go to window and she practically drops my drink out the window not even giving me enough time to grab it. Then doesn't ask but tells me to pull to the side then slams the window on me while i'm talking. After waiting 8 minutes for someone to come outside they mess up on the order and I have to go back through, that maria girl was at the window again and was giving me nothing but attitude, I then asked for some sauce and she slams the window and makes me wait 5 minutes while she stands there playing with the pop machine. This is pathetic, no customer deserved to get treated like this. She has done this to 6 other people I know. NEVER GOING BACK HERE AGAIN. read more