Tractor Supply on Hwy 81 in McDonough truly doesn't care for their loyal customers…read more After several years of purchasing all sorts of supplies I was turned away this evening when I need them the most. I showed up at 8 o'clock with an emergency and needed to purchase a transfer pump for my flooded basement and the individual at the door would not let me in the store after explaining to her my situation. What kind of heartless individual would turn away a loyal customer in need of help! It is apparate that Tractor Supply doesn't care about their loyal customers. Furthermore, they have lost this particular customer for good.

This location has very knowledgeable customer service representatives. Placed my order online for…read more3000 watt inverter. Everything went smooth. They addressed all my concerns. Highly recommend this location.

Great service great place get garden ‍ or yard farm, pet products . Can buy live chickens too!read more

I purchased a safe last Friday and told the cashier I would send someone to pick up the safe. She…read morefilled out the tag with my name and number to mark the safe sold. Today, yes a week later, my guys go to pick it up and they wouldn't give them the safe. The manager, Jessica, said that a picture of the receipt wasn't enough, they didn't hold safes for 7 days, and there wasn't a safe tagged for pickup. I called and asked if I needed to come there with the physical receipt and she said it wouldn't do any good. I explained why it had been a week since purchase due to the rain and the crew being out of town. I did tell her that I didn't think it was an issue since no one from there had called. Per her request, I gave her 10 minutes to research the issue and I called back. This conversation got no where other than they were watching the store video to see what had happened. Again, she tells me not to come to the store but I tell her I am already on my way because the situation needed to be resolved- either a safe needed to be loaded up of I needed the $855.00 back. She said okay. When I arrived at the store I stood with my guys and waited because no one would come out to discuss the situation. I even asked an associate to page her. She sent a message through her saying they were still reviewing the situation and she would be out soon. At this point, we have been dealing with the situation for over an hour. One of my guys mentioned to another sales associate the problem and after a while, she came out of the back and said that the District Manager had been called and they were going to make the situation right by giving me the safe I had purchased. After another 5 minutes, Jessica and Destiny, came from the back. Jessica asked to see my receipt and I handed it to her. She then continued to chastise me over not picking the safe up for a week and that it wasn't there policy. Again, I told her that no one told me any policies when I left the day of purchase. I asked her what she discovered on the video and she said that the safe was tagged and put in the corner. I asked if she was implying that I had already picked up the safe and was trying to steal another one? Of course she said no. I told her that the other sales associate had already told me the District Manager said to make it right so why were we still having this same discussion. Destiny spoke up and said that she was sorry for the issues and that they were going to move forward getting us the safe. Jessica spoke up again about the time it took and I asked her where did the safe go after it was put in the corner. She replied that she didn't have the time to watch 7 days of video. I told her that wasn't my problem and directed the remainder of the conversation to Destiny. Destiny was respectful, apologetic for the issue at hand and was having a hard time keeping a straight face while Jessica was intentionally being rude to me and my guys over the situation. I took my receipt back from Jessica and thanks Destiny for her help. Needless to say, I will continue to share this story with family and friends because it was completely uncalled for on so many levels. Jessica basically called me a liar, a possible thief and her chastisement of me was over the top considering the staff never told me the policy for pickup. This wasted an hour and a half of my day as well as my guys who were waiting to deliver the safe. All completely inappropriate!

I went in to assess the dog bathing station and left with all sorts of goodies for my 3 fur balls…read more Barbara was super helpful in answering all my questions. It's $9.99 per dog to use the station but they supply towels, various shampoos and blow dryer. Definitely worth it!

We love their dog washing station. It isn't always the cleanest, but it works for us. The store is…read moreusually well stocked and has some great unique finds and good prices. Unfortunately, tonight's visit wasn't as enjoyable as most. We were trying to refill or exchange a propane cylinder. We were told to wait outside by the gate, and someone was on their way. The person at the register called on the walkie talkie for assistance. After 10 mins, we asked a second time, and we were once again told someone would be right out. After checking a third time, we finally gave up after another 5 minute wait. We observed multiple employees come outside, but none asked if we needed assistance or had we been helped. We would have been absolutely ok if someone had told us that they were unable to assist with the propane, but to keep someone waiting for an extended period of time and reassuring them that an employee would be right now isn't the best customer service.

Mason Tractor and Larry Mize are my go to when it comes to farm equipment. Been buying from Larry…read morefor 8 years now...2 Tractors, Excavator, Track Loader, Zero Turn and several implements and have been very pleased with the relationship forged with Larry and Mason Tractor over these years. I have a Kubota Dealership much closer to my farm but go to Larry and Mason because they are the best and I prefer a strong relationship when it comes to equipment purchasing.

Danielle has the best attitude toward customers. She makes it so pleasurable to do business with…read moreMason tractor. She straight forward about getting you out of the service department and keeping you informed about your tractor. I am a very please customer and will continue my business there and recommend you to see Les in sales and you will get same kind of service.

This place is a treasure and hidden gem. An actual no-nonsense, seed and feed store ITP. Folks…read morethere are knowledgeable, friendly, and attentive without being pushy. They stock products that folks actually want without the distractions, and the prices are fair. Sure some folks are probably going to prefer the shiny corporate experience of a big box store, but Standard Feed and Seed is the real deal, and I'll shop there as long as they remain so.

Great customer service, hard to find store…read more Place is basically hidden behind a strip of stores with little to no signage so follow GPS to get there. Staff is friendly & helpful offering solid advice. Nothing is priced or marked but a bag of chicken feed is roughly $18. Slightly higher than tractor supply but still in range & closer.

Kind of new to farming,but these Guys have all the answers. I was a TSC guy but jumped ship for…read morethe knowledge and awesome service.

These guys are great! Very knowledgeable and helpful. Hours are good. Helped ELK Ranch with all our…read moreneeds.

I've been doing business with AG-Pro Companies in McDonough for years. They carry all the parts…read moreneeded for my lawn equipment at a very competitive price including online prices. The manager Jay went out of his way recently and made sweet lemonade out of a sour lemon technical misunderstanding. I do have to say that Jay and Art will go out of their way to make your shopping and service experience pleasant and as their slogan reads... they're Strong on Service! Jay's personally going out of his way merits a 5+++ rating on the yelp's richter scale! (¬‿¬)

I used AgPro/John Deere in McDonough, Ga for their "winter service" for my JD lawn mower. They…read morepicked it up on the 1st or 2nd of December. Billed and paid for on or around the 12th, maybe the 13th and now, on the 28th Dec I still have not gotten the mower back. I called and was told that they have only one delivery driver and that he's out of town this week. Yeah so what the heck right? Why, in situations like this doesn't the fat assed owner get in the truck and deliver my mower already. John Deere may build a pretty decent machine but Ag Pro of Ga doesn't do a very good job of servicing their customers. I'd steer clear of these guys unless you want a big fat middle finger shoved in your face for asking them to do their job. Shame on them..

I am deeply disappointed with my experience at AG-Pro's John Deere location in Lilburn…read more I brought my riding mower in with fewer than 47 hours because it wouldn't start. They kept it for nearly two months, claimed to repair items that had already been repaired, and returned it to me still not running. When I asked to see the old blades as proof they had been replaced, I was told they had never been changed. What hurt most was the customer service. I tried repeatedly to work things out respectfully, but instead I was met with inappropriate and disrespectful comments from the service manager. I paid for repairs, yet the problem was never fixed, the agreement to make things right was never honored, and I received no refund. To make matters worse, my mower was dropped off in my backyard without anyone present to inspect it or obtain my signature. Ironically, the second delivery paperwork had a bold notice stating nothing should be left without the customer's signature. I ultimately had to take my mower to another AG-Pro John Deere location, pay even more money, and they correctly diagnosed and repaired the problem. The difference in professionalism and customer service was night and day. This isn't just about a mower--it's about trust. Customers spend their hard-earned money expecting honest communication, quality repairs, and respectful treatment. I sincerely hope AG-Pro provides better leadership and customer service training at its Lilburn location so no one else has the experience I did.

Stay away Do not buy any machines at this place they will…read moresell you defective products and you will get stuck with them I recently purchased a stump grinder and I noticed the remote was defective so I ask them to change it and they said they would but when I came back the next day to do the signing they said that they change it but they never did then they said that they will change it and after a month now they say that there is nothing they can do Stay away unless you want to get stuck with defective goods