I still really love this place! I like that its locally owned and operated. Monty is genuinely a…read moregreat guy whose been keeping his business thriving for many years. I really appreciate the individual customer service I get, like having my favorite picks available or checking into ukulele pick-ups and the offbeat jokel. Monty has fixed my guitars when they were broke and he does a great job! He did not charge me for it and I am super appreciative. He has helped me with my ukulele, also. As a music teacher, I really am impressed with my guitar teacher, Rich; he's amazingly well versed at playing (and teaching) many different genres and I am always inspired to practice more. Thanks for having a great place with quality and personality for music and lessons!!

I have already made a comment on yelp about Monty's music. A few weeks ago my luthier I use for my…read more21 guitars and 7 bass's need their yearly string change and setup. I thought of Monty's, I called asked if he does setups and in a short response, yes, asked how much if I bring in my strings, and he got weird same price, strings, no strings, real short and a little upset about asking more than one question. I know how to set up guitars, just too lazy. I will save money this way.

Sarah has been a great teacher for my daughter who's learning violin! I would highly recommend herread more

My son has taken piano lessons at Scottsdale Studio of Music for over a year! Julie has been…read morewonderful as she has inspired him to continue with composition and Guild.

Amazing staff, very helpful and informative. I placed an online order for a used guitar at this…read morelocation to be shipped from this store to the GC in my area, and unfortunately the online Guitar Center staff kept misleading me. After placing my online order, the website had an technical issue and failed to create my order at the physical store level. Not only that, but the order disappeared from my account so the only way for an update on the status was to call customer support. I placed the order on a Wednesday, for the next 2 days after placing the order, customer support told me that the order was looking good and not too worry. After waiting all weekend for some update, I still hadn't received an update on Monday. Luckily one customer support agent caught something weird in my order and noticed my order did not get put through to the store. Shane from this location called me and explained the situation, which surprised me since the customer support agent was supposed to call me back with an update. Within minutes I got an update regarding the label being created. Fast forward to Wednesday (1 week after placing the order) no update regarding the shipment. Shane helped verify that the guitar did indeed get picked up by UPS and was on its way. Later in the day I received a message that the guitar was in my area preparing for transfer. Never did I think that an online order would be so complicated, especially in 2026. I called customer support and spoke with a supervisor to express my frustration throughout my experience, and the supervisor repeatedly tried pinning the blame on the store instead of the faulty outdated website. The employees at this location were very respectful and understanding whenever I called, and helped me at every step of the way. Although I had the negative experience with the online side of Guitar Center, this store was a huge pleasure to work with and I really hope they are being compensated properly for their hard work.

Finally found two great guitar techs. Robbie and JP although young in age but skilled in getting…read moreyou the sound you need. Tru them at the Pavilions location.

Small place tucked in the corner business I Needed a…read morewarranty order and Ben the employee was so helpful and knowledgeable Ben helped me with all of my questions about my warranty and made the process so quick and easy Such a great experience

great Guys! Fixed up what I needed, cheaper than quoted! Plays Beautifully! EARAMERICAdotORG…read morethanks you!

Went to a jazz show here The sound was excellent, seating was intimate and the live band was great…read more I was a little hesitant to go solo but so glad I went.

After restarting my music interests after retirement, I was fortunate to find Mitch at the Pinnacle…read morePeak Music Lab. He is a superb teacher, patient and knowledgeable, with a very broad background in music. He teaches all styles across numerous instruments and voice. My playing has improved significantly while working with him along with my understanding of music concepts. Nice guy as well. Highly recommended.

Matthew is an incredibly kind and patient human who ended up waiving any service fee due to the…read moreproblem being as simple as cleaning my guitar pots. I will be returning to this place when in need of any instrument / amp repair!

I was looking for more guitar oriented store. It had selection of string instruments and…read morekeyboards. Guitars hanging high up on wall. Small section of guitar music

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

Can't say enough good things about this place. For me, it's a drummer's paradise. I find something…read morenew each time I come here.