During one of the most hardest times in anyone's lives, this place and its staff are here for you…read more They aren't here to price gouge, they aren't trying to capitalize in your time of grief, they are here to do the right thing. I will recommend them to anyone and everyone I know going forward.

They were very helpful in this difficult time. They answered all questions and made this process…read moredoable. I'm so glad I decided to go here with my GMA. It did take exactly one month to get her back but communication was great the whole time. We even asked for fingerprints so we could make a necklace and they took care of that for us. It was much easier then I thought it was going to be so thank you to all at Evergreen that helped me in this difficult time.

My wife and I decided to use Mountain View Mortuary's services for our recently departed son. The…read morestaff was wonderful and compassionate in our overwhelming time of grief. The facility is beautiful, peaceful and very clean. The services provided were exactly what we needed and wanted to honor our lost son. Special thanks to Vera and Chloe for all of your help and assistance during this difficult time.

From the moment I called I felt cared for. Planning a rosary and memorial for my Mother-in-law was…read moresomething I wasn't looking forward to, I didn't know where to begin, however, the moment Jesse walked into the room, I was at ease, she was caring, informative, helpful, knowledgeable and went above and beyond to ensure that every detail was addressed. I came back a few days later with a burial outfit and was met at the front by another sweet lady. I am so thankful for my positive experience.

Management reached out to me about my bad experience and offered an apolog. They also reviewed…read moretheir fee and noticed a small error (no second person during transport) and refunded me the difference. I stand by my review, but I am happy the management contacted me and says that they are working with their staff to improve the quality of their service.

Scott the funeral director was very kind, understanding ,compassionate and professional' He has…read moretaken care of a total of 3 of my family members over the years'' I searched for him recently when my father passed'' I can not recommend him enough'' If you want kind understanding professional service for a loved one go see Scott at Eldorado Funeral and Cremation in Placerville''

NEVER USE!! You know, you only get one opportunity in your…read morelife to bury your mom. After already spending $8,500 we could not afford their additional exorbitant costs for a proper service for her. Since they wanted $4,000 more for a graveside service of 4 or 5 people, then all we wanted was to be close when they buried my mom to leave flowers on her grave and they took that away from us. We asked numerous times for a day and time the burial would happen and Samantha continued to say she didn't know; there was always some kind of excuse. When a day was finally scheduled, again we asked and asked for a time so that we could bring the flowers. I texted Samantha that morning to ask for the time, and she responded saying they just finished burying her. Needless to say, I'm very upset. I question Samantha's choice of commitment to a grieving family based on our lack of $20,000 for a funeral service. She told me that we requested an "immediate burial." I could not understand that comment when my mom passed on September 15th and they finally buried her on October 4th (almost three weeks later). I think they could have found a time for us to watch from our car in three weeks). Don't ever use this mortuary. We only did so because my 18 year old brother was killed on a motorcycle accident in Truckee. My mom then purchased burial plots for the whole family when she had to bury her only son.

Shout out to their Intern, Samantha, for her wonderful personality and her ability to answer my…read morequestions concerning viewings and visitations. She was helpful and knowledgeable! I look forward to doing business with them for future needs.

Do not go to this Mortuary for your loved ones final rights…read more They have sold out to an out Of town corporation and are no longer a trusted Small town business. They completely dropped the ball on all of our services aspects including not posting my husband obituary in the local paper. They lost sentimental irreplaceable photos of the family. The sound system at the facility was sub par and the music video cut out on sound several times. Due to not posting the obit several friends did not know he had passed nor when the service was. The obit was just yesterday in the local paper on June 5th and the service was May 23. I had made all arrangements on April 29th

Foundation Partners bought out this mortuary and it was honestly a blow to the community. They've…read morefired all the old staff at this point to cut costs and it shows. Sent my son home in an urn that was glued on crooked, lost his death certificate. No respect, just making money. If these were different times these people would have been ran out of town on a rail.

Keith and his team were always available and helpful. We had some issues that needed changing on…read morethe death certificate. Keith understood and worked diligently to make sure the changes reflected new amended information for the historical record. He also was willing to make changes to the obituary and was always timely and cheerful about doing so despite our inability to get things correct. When we were finally able to have our service, Keith provided us a detailed step-by-step outline and to our surprise worked to set up the Honor Guard Ceremony. It was so profound for all in attendance at the celebration, I don't think there was a dry eye in the place. Keith Rosa always kept us abreast of every stage in the process. From death certificates and notifications, Social Security, County Clerk and more, it was so worth the price to have a one-point-of-contact for this difficult time in our family's life. We thank them and will always offer a glowing recommendation to anyone needing end of life arrangements.

Keith and his team have been so helpful in such a hard time. Very good at communication and very…read moreclear with plans and financial plans. Overall would recommend this to anyone in the area!

Highly recommend. Amy and the group were very professional and caring at such a difficult time.read more

Amy was wonderful, she made a very difficult situation a little easier. She was extremely helpful…read moreand compassionate, and I appreciated her so much. Thank you,

Super, compassionate. At this time , very picky with everything. Very component. Left everything…read moreto them.

Rebecca is a gem and a real asset to FitzHenrys. She is very professional and compassionate…read more I picked up my mother's ashes and the the urn was placed on a beautifully decorated table and soft music playing I was given time alone before completing paperwork. I've shared this story and I gather this unique.