I purchased a 2018 Tacoma TRD Off-Road from White River Toyota in January, 2018. Alexis Secore was…read moremy Sales Consultant. I did my homework and started my vehicle hunt two weeks before my purchase. I visited five different dealerships on-line comparing vehicles and prices in both NH and VT. I received a great price offer from a dealer in NH and I was pretty sure I was going to purchase that vehicle but I thought I would try White River to see what they could offer. After a quick and easy volley of emails and one or two telephone calls I made an appointment to meet With Alexis. It's great when you get what you want for a price that you believe is reasonable. There were no gimmicks or hidden surprises. Alexis made it easy. So, thank you Alexis and thank you White River Toyota. I got a great vehicle for a great price and the time between my initial visit and when I drove the vehicle off the lot was minimal. I basically purchased my vehicle on a hand-held device!

Only giving it 2 stars because the general manager stepped in, Bill, I wanted to give it 1 star…read more Went for a heater core, somehow left with clogged AC lines that had been hooked up wrong, on top of that a blower motor that was working great that I have to pay 400 dollars out of pocket for. They broke my door on my driver side when that wasn't even in the same area as the thing they were fixing. Instead of admitting wrong, or even trying to upsell a new blower motor they just put it back together broken and gave it to me. I've noticed a lot of people in reviews saying their service department sucks, that's a major understatement. Unsure what's going on with this service department but I'm taking my fleet of 10 Toyotas elsewhere to get worked on. Will not be returning. Below I showed videos of the ac leaking, the motor bearing whining, and the door they somehow broke. For reference. BEWARE!!!!!!!

I would avoid this place, the brothers that run it are not trustworthy. I had some suspension work…read moredone - when the car was returned it had almost 150 miles added to it which they said was needed for a test drive. NO, 10 miles is a test drive. 150 is a joy ride. Ever since then, I have told everyone I know to stay away from them. Too late for some as they had already found out the hard way that these guys are dishonest.

Wow! So thankful and happy we came across this shop!!…read more While in the middle of our travels, our Ferrari 360 passenger side door became stuck and was unable to open from the inside or outside. Visiting the shop just days after Christmas, they were able to see us immediately and started working on the car within moments of arriving. Everyone was so courteous and hospitable from the very start... and determined to get the door fixed for us so we wouldn't be stranded with one door! They successfully fixed the door and we are very happy with the quality of work. I highly recommend this shop! Working on high end exotic cars, they definitely know what they are doing and are very honest and giving!

I can't say enough about Jasmin Auto Body and Sean. I had the unfortunate luck of catching a rock…read more on the highway in my 2024 Jetta GLI. It missed my windshield- but completely shattered the tempered glass panel above my windshield. While it was glass damage, it was considered a comprehensive claim on my insurance. Over a two week period I tried Safelite, Portland Glass, Granite State Glass, Kidders Automotive and Lebanon Volvo Volkswagen. None would touch the car. A friend told me to call Sean/Jasmin and I stopped in. They gave me an estimate and worked with my insurance ASAP. The part needed? ended up being on a national back order with no ETA. It took a little while - but the part was located and ordered. They installed it and kept the car indoors overnight to let the urethane seal cure. I just picked it up, it looked exactly like it came from the factory. When I went to pay? It ended up being so much cheaper that my jaw literally hit the floor and I was extremely confused lol. This place does great work and they obviously value their customers. I literally can't say enough good things about this place and everyone out front and in back. These reviews speak for themselves, and I'd recommend anyone that needs work done to check with Jasmin first! The enterprise rental office is in the same building and makes it obscenely easy to do everything at the same place.

These guys were great! Had an issue with my car from hitting something on the highway. They took…read morecare of it immediately and had me right back on the road.

Been here like 4 times, always very responsive, kind, and working very professional…read more I am a female college student just driving my first car ever, they always try to demonstrate the problem in a way that I can understand, and they always try to find me some discounts/ alternative ways to fix so that a student can afford. They will always ask me before fixing things to get my permission, and always tell me what's necessary what are not to save me money. Very trustworthy place

I'd leave zero stars if there was an option. I was looking…read morefor someone to do a custom exhaust on my classic pickup and one of the guys here was highly recommended from my engine builder and machinist as the right local guy for the job. After speaking with him I felt like we had a good understanding of what I'd like and he promised to make it look perfect... following this conversation is where everything went down hill. I made an appointment for later in the week and asked for tow truck to transport the vehicle from my house to Roberts auto, thinking it would be a day or two before they'd get that setup. Within hours my truck was picked up while still on jackstands, not ready to be transported or in any shape to be left outside the shop all week as it's in the middle of a restoration. My concerns over the truck being left out in the elements with the freshly built engine completely exposed to the elements were completed dismissed and I was given a lot of rude comments about it which is where my first bad taste of this place came from.... I was told "you can go buy a tarp And cover the motor if you want but it won't be pushed inside..." Fast forward to the day I'm scheduled to have the truck worked on, it gets pushed back again and again then they finally agree to push it inside for The weekend. The vehicle got covered in all kinds of dust and dirt that stuck to the freshly buffed original paint and greasy hand prints were left on my white paint that took an hour to rub out of the paint once the vehicle made it home. Monday comes around and the work is in progress, the tech didn't like my provided stainless pipe And chose to use cheapo Walker exhaust piping instead as it was "more workable", then I'm informed that he can't make my x pipe work, etc. I asked for an h pipe to be made and gaskets to be installed as part of this job. Neither were done! In an effort to trust the guy working on it I compromised on a lesser product as long as the quality of workmanship was there... well that didn't happen. Instead what I received was a total POS exhaust job that was incomplete and looked like a kid booger welded the exhaust with no care of workmanship. Next comes the billing nightmare, first I was charged $2700 and was given just a credit card receipt and no itemized invoice. We asked the next morning for the invoice and once reviewed I was charged for 20 feet of pipe when only 8 was used, I was charged $1600 for labor, a bogus environmental charge, and was overcharged for the tows to and from the house. When we called for quotes it was $20 less per tow from the same company that towed it. As one can imagine I am livid! And the chaos continues. When trying to communicate, You can't get a single word In without being talked over by the gal in the office Heidi and she insists they want to make it right but I am unsure to trust this shop to touch my vehicle again... as of now this is a steer clear of this garage if you have anything you care about.. I will give Them a chance to make it right and maybe remove this review but people need to know what they are up against with this place. I will also be leaving the same review on Auto Care Plus page as this is a franchise of them. The work seen in pics is completely unacceptable from any one that does auto repair. I am completely and utterly disgusted by the entire experience here at Roberts auto in Lebanon,NH. If things are made satisfactory this review will be edited or removed... Make it right!

I just dropped my mini van off for brakes, an oil change and state inspection. I took my cars…read morethere 15 years ago and they were great. Now ? No clue, but I will definitely report back. I have to believe though that they're still the great company they were then. I'll let y'all know..

DO NOT GO! They are dishonest and will mess up your car…read more I previously thought that Forward's garage is an honest mechanics place and had good prices. Boy was I WRONG. I had ALL my brake lines changed at Forward's garage due to normal rusting. They charged me $400, which is very reasonable price. What I didn't find out until 1 year later when I took my car to another mechanic for oil change (due to cheaper pricing availabe) was that they used COMPRESSION FITTINGS on all my brake lines. They are literally putting my family and my life at risk! Brake lines should use union fittings to withstand the high pressure, not compression fittings. I called Forward's garage after I realized what they did. THey then told me "compression fittings are not illegal in New Hamspshire" and gave me the NH DMV number to call. Fine! u bastards, it's not illegal in NH, but it's illegal in many other states! I am moving to MA in the future, and it's illegal there. I can't believe you are putting my life at risk and charge me $400 bucks for it. I WILL NEVER come to you again.

We have used Kidder three times now. Each time they were perfect and each time they charged a tiny…read morefraction of what others wanted. You can go elsewhere, but why. You'd be throwing your mo et out the window.

Rick and his team did a great job repairing my 2008 Tundra several years ago. Their work was…read moreflawless and they did all of the work with my insurance company. And they did it for a reasonable price.

It was the only point in their listing that the tires and brakes are good and they were the first…read moreto go within 5 months. ( I unfortunately brought someone I was under the impression knew how to check out a car before buying and he clearly failed with giving me a green light) When I reached back out to who sold me the vehicle - she said it is under new business by people in her family and that the new car business is bad now. My response was that SHE was the one who sold me the car as I still had our whole conversation of the sale. Once she read that I said she was the one who sold it to me, not her family members.. she left our conversation and blocked me. I am not sure if the business is really under a new name and management at this point! I'd post our conversation but Im not able to upload photos! Just be cautious and know what you're looking at if you go there. Best of luck!

A couple of years ago, my truck broke down in front of this shop. It was a Saturday and the owner…read morejust happened to be there so he took my truck in and even gave me a free ride back to Hanover. The repair was fast and most reasonable. I'd make them my normal mechanic, but they are so far away from my house. I highly recommend them.

Great service, and fast. Thank you! Even found a problem I didn't know I had and called me about…read moreit before repairing, and worked with me and my budget. I have been getting oil undercoat here for 6 years (twice at previous location); dealership said my vehicle had zero rust.

Nothing but excellent, considerate and thoughtful service at Moonlight Auto, unlike many…read morecompetitors in the area. Honest, good work and reasonable prices. I've only had positive experiences.