Elizabeth was quick to my inquiry but not pushy. She walked me through my different options and…read morefound great options. She has also made herself and the company available whenever I may need them.

I strongly do not recommend Bridge First Insurance. My experience with them has been frustrating,…read morecostly, and revealing of serious gaps in their knowledge and customer care. I had an SR22 filing, a legal requirement that only the insurance company can see--not the customer. In June 2025, I sold my car and canceled the title. I then asked Bridge First to cancel my insurance. They did so without warning me that canceling an active SR22 policy would lead to automatic suspension of my driver's license. The cancellation was processed by Jessica, with no mention of the SR22, no questions asked, and no warning. A simple reminder would have saved me from losing my license, paying $175 in fees, and going through the stress of reinstating my driving privileges. When I called to understand what went wrong, I spoke with Wade, who was dismissive and unhelpful. Instead of assisting, he said it wasn't their responsibility to check my file or remind me about the SR22. Worse, he tried to shift the blame to Progressive, insisting that they--not Bridge First--should have warned me. He also claimed he couldn't discuss the SR22 further unless I showed it to him or got it from the DMV--a clear sign he doesn't understand that SR22 filings are only visible to insurance providers, not consumers. As a result, I wasted another hour on hold with the DMV, only to confirm what Bridge First should have known all along. This is unacceptable. Bridge First Insurance acts as if they are only here to sell policies--not to support or protect their customers. They take no responsibility when things go wrong, and their staff clearly lack basic knowledge about what they're selling. They also refused to continue communication, leaving me to clean up the mess alone. If you're looking for a company that understands insurance and values its customers, look elsewhere. Bridge First will not stand by your side, and their negligence will cost you time, money, and unnecessary stress. They do not deserve the ratings they currently have.

Very professional and detail oriented. Communications timely and prompt. Prices competitive.read more

I was really impressed with Anna Coulson's customer service and professionalism. The turn around…read moretime for a quote and finalizing the policy was great. I highly recommend Anna Coulson. I would give more stars if I could.

ATTENTION EVERYONE This business seems to be practicing…read morefaulty business practices and works very closely with PGCPC. Rep told me the quoting process would take 30 secs and after receiving my quote, I scheduled an appoint for the afternoon. I was immediately pulled over by 4 police officers and my car was later towed away. If you are not insured please avoid this establishment because they are working with the ops. Hope this helps.

This was the easiest , FASTEST insurance transaction I ever made! THANK SO YOU MUCH ROSS!!…read more He was super patience with me as my phone connection wasn't the greatest. He took his time but was super fast. I appreciate the low rate as I was not expecting that at all. Ross is so helpful and keystone is a savior for insurance and tag and title. I'm telling all my friends and family about keystone and I wish them nothing but success!! Thank you again!

I own a small painting and home improvement business and needed some new commercial general…read moreliability insurance as my old company had stopped offering this type of policy. I contacted a few brokers and Alliance was by far the easiest to deal with and very responsive. After their initial reply to my online inquiry, I emailed back and explained what I was looking for and that I was hoping to get some new coverage as soon as possible. Paul wrote back right away and asked a few basic questions about my business. I responded late that night, and the next day they were able to get me a very reasonable quote, send me an application, and bind coverage in just a few hours, and I didn't even have to pay any portion of the premium upfront in order to get the new policy in place! Alliance set me up on quarterly payments and told me I would receive my first bill in a few weeks. I also had a couple of big contracts I was about to lose without proof of insurance and Cheri was able to generate a COI and send to me right away that same afternoon, which I greatly appreciated. I was very impressed with the fast, friendly and efficient service I received from Alliance and would definitely recommend them to any small business looking to get affordable insurance coverage quickly and without a lot of the red tape and headaches that you usually encounter when applying for a new policy. Alliance really helped me out!

I am a new business owner and I used Alliance to obtain workers' compensation and general liability…read moreinsurance. I engaged many brokers before going with Alliance, but choose them because their service was far and away better in quality than everyone else I spoke to across the DC area. Not only did they get me the best deal possible, their employees are stellar. When things go wrong and I have to deal with insurance, I'm so relieved that I can rely on Paul and Cheri.

Tracey Renee I would…read morehighly recommend "Jonathan David Hancock" to be your insurance agent & Risk Advisor. Jonathan is very attentive to the insurance needs of me and my family. He provides recommendations for the best protection and educates you on the policy. I like the fact that he is very professional and he "RETURNS PHONE CALLS" Jonathan does call me on a regular basis to review my policies and keep me up to date on any changes and how I can save more money on my insurance. "KUDOS" to Jonathan David Hancock for during it the right way.!!!

Jonathan was a true professional in every aspect of our transactional life. I relocated in my…read morelater years, so I needed to reach out him one again. In this instance, I wanted to tap into his judgement and resources to point me in the direction of an office I could employ as the next Jonathan Hancock type resource for my insurance needs. My DMV years were made more beneficial dealing with the office of Jonathan David Hancock. thank you, Kind Sir for your wisdom, knowledge and expertise.

Loved their customer service. Super cheap rates overall they were great! Would definitely recommend…read morebecause of the cheap rates.

From the owner: We are an insurance company that specializes in my MD auto insurance for drivers in Maryland and…read moreWashington DC. We have one of the finest reputations in the Baltimore-Washington metropolitan area for hassle-free customer service and affordable car insurance in Maryland. We are an auto insurance provider serving customers in Maryland and Washington D.C. We have convenient locations to assist you with low cost car insurance and motorcycle insurance, regardless of your driving history. We can meet your needs for liability, comprehensive car insurance, FR-19, SR-22, and MAIF insurance.

I was looking for a quote and baam they were able to help me within minutes. Their premium is very…read morecompetitive.

He is a great agent With him I know I am in good hands…read moreHe is the type of person I will always trust with My insurance and other needs that's concern with My Allstate business

Thank you so much Eric Coats. This is an insurance company every one needs. A company that is very…read moreprofessional and know how to take care of the needs of their customers. Eric Coats who is a very nice person to talk to with and gets the job done. Once again thank you Eric Coats and State Farm insurance for being my representative.

From the owner: Our mission is to provide our State Farm customers with prompt and efficient services to help them…read moredetermine and manage their daily and future insurance needs. To keep them informed, to help minimize their losses and to promptly assist them when they are confronted with unexpected losses. License #: MD-33385, DC-101382, VA-798910

Excellent customer service. I think I will be here for life.read more

From the owner: We make it easy to obtain affordable car insurance through the Maryland Automobile Insurance Fund…read more No one is turned down! MAIF Car Insurance Maryland When it comes to MAIF auto insurance, Roadway Auto Insurance is the #1 agent. We have helped thousands of drivers get back on the road in Maryland with the highest level of customer satisfaction. Why choose Roadway for MAIF Auto Insurance "We make it Easy" At Roadway Insurance, you will get hassle free service. We offer free quotes for MAIF auto insurance. You can get started by phone, online or in person. Because we specialize in auto insurance, our agents can help you select the right MAIF auto insurance coverage to get the best value for your money. "Immediate Coverage" Maryland law requires drivers to have minimum auto liability insurance. Roadway Insurance provides quick and affordable MAIF insurance quotes with immediate coverage. NO ONE is turned down. "Affordable MAIF Insurance" Because Roadway Insurance is the #1 MAIF auto insurance agent in Maryland, we have the ability to offer the best prices on MAIF insurance with flexible down payment options. As Maryland's #1 Maryland Auto Insurance -- The New Maif insurance provider, Roadway Auto Insurance provides affordable insurance through the Maryland Auto Insurance to any Maryland driver who can not obtain car insurance on the private market.

I haven't personally met Mr. Brown, but I've dealt with many of his employees. They are very sweet…read moreand kind; however, they do not follow-up with clients. I called to inquire as to why my premium for car insurance has gone up almost $20 per month and asked why I hadn't received notice. The agent was kind to explain as to why and told me she would sent me other quotes and follow up with me the next day---it's been over a week. I've emailed her and no response. I will be business elsewhere!

I spoke to Mrs. Gloria and she helped me get a very reasonable rate for Drivers in home rental…read moreinsurance. She was very patient with me and did everything that she could to look for discounts to find me a policy that I could afford by providing excellent customer service and being knowledgeable of different discount programs that I could enroll in to reduce my rate. I really enjoyed my experience with State Farm and I've been a longtime customer of theirs. I wouldn't think to trust my vehicle or home insurance with any other company. They are absolutely amazing and treat their customers like family.