Do not bring your car to this establishment for any service including recalls. I dropped my car off for an airbag recall. Upon picking the vehicle up the power steering was completely shot. I called the service department and they told me to bring the car in and they'd take a look. My wife brought the car in the next day and they tried to charge her $140 just to look at it, she obviously refused. I called the service manager to get a clearer picture. Joe couldn't have been more dismissive and misogynistic, referring to my wife as the "young thing" that brought the car in. The car was left in their care for almost two days and then this problem magically appears. At no point when I called to bring it back did they mention they were going to charge just to look at the vehicle. Joe the service manager is rude, dismissive, misogynistic, and will gladly waste your time. read more

I had a difficult deal with very specific criteria and a trade in that was under water ALI and James worked very hard with me to come to an agrement on a deal that worked for both my purchase and trade in. I'd highly recomend this dealer read more

I went in knowing what I was looking for. Had research prior different models from different makes within the same price range. I ended up going for the 2019 Mazda 3. When i came in the process was straight forward, took it for a spin. Loved the car and its new luxury sedan design. Adrian Chaidez was my Rep and was very helpfull, answered all questions I had and was very corteous. The process was made smooth and painless. Again knowing what I wanted and doing my research prior helped me out. As far as financing, what I ended up being offered was not the same as the estimate from their website even adjusting my credit score. I guess the banks end up having the last word but non the less my monthly payments are doable. Will be taking my car for windshield coating protection soon. We'll see how that goes. Thumbs up to this dealership. read more

AMAZING SERVICE! Barry (Service Manager) has been so very helpful with my brake/rotor ordeal that has been ongoing since purchasing our CX5 from Kennedy Mazda (who has not been helpful). Barry has gone above and beyond and actually brought me out to physically SEE that our front brakes are an issue. He's been working with Mazda Customer Experience to correct this issue and make it right, since our CX5 was supposed to be Certified Pre-Owned. We WILL be getting our service from The Autobarn City Mazda from now on! THANK YOU! read more

They bought my car from me. , Luis Velazquez, was my contact and he did a great job. Very professional and no waiting around. He sells cars too. read more

Great experience! I went in with a plan, understood what type of deal/price I wanted (as well as the exact car after doing some online comparisons). Felix Marquez and Dan Drescher both made it a quick and straight-forward process. I would definitely consider buying another car from them. read more

I was helped by Juan, and he supported my parents and I through the whole process of buying our new car. He was very patient and advised us well. I would definitely go back and buy another car from there. Especially if Juan is there. read more

Leased a Mazda 3 two days ago from Eldin, and had a terrific experience- I did my research, paid a visit, we came to an agreement with no aggressive sales tactics, and I was treated with respect and felt valued as a potential consumer. Eldin was to the point, kind, and informative, and everyone I interacted with was professional. Nice, clean dealership as well. After visiting two other Mazda dealerships (Oak Lawn and Countryside) where I had terrible/very unprofessional interactions with the salesperson, Eldin and City Mazda was what I expected from a dealership. In my opinion, the industry overall needs to change with respect to how it trains its salespeople given the abundance and ease of information available to the consumer. City Mazda is an example of what all dealerships should look like going forward. Thanks again to Eldin for making the experience more than tolerable! read more

We recently signed a lease on a 2017 Mazda CX-5 at the Autobarn City Mazda. After visiting a few dealerships of other brands, we could immediately feel the difference. Eldin helped us with our lease. He was very polite, honest, and fair. He took time and answered all the questioned that we had about the car and the leasing process. They didn't have the color and package that I wanted in their stock. So, before we get to the dealership, he arranged for the car to be delivered to their dealership for me. He offered us a good discount. He also was willing to offer a really good and tempting deal on a last year's model. We got to the dealership around 7 pm on the Friday before the Memorial Day weekend, and it was an out-of-state lease, which could make it more complicated. Eldin, the dealership staff, and the managers stayed very late (until midnight) to process the deal and the paperwork. It was our first time leasing a car and the whole process was confusing. Eldin was very patient with us and made sure that we have all the time we needed to think and decide on the offered deal. He also recommended adding the protection plan (Autobarn Advantage) that covers damages to the interior, exterior, tires, lost keys, etc. Although, I am not sure if it would worth the money for me (~$1700 for 3 years). I will update the review later if I ever need to use the services covered by the plan. We left the dealership with a very nice car, after paying only the 1st-month payment (no upfront down payment, tax, or DMV fee). I am very satisfied with my car and I am excited about driving such a nice car. The whole customer experience in the two visits that we had to this dealership was pleasant. I highly recommend this dealership and Eldin to anyone who is looking for a good experience with a reliable, responsive, and professional salesperson. read more

BEWARE this dealer! They cheat on final price when you pay for the car you are buying. We had to report to Business Bureau Chicago. Last week, we found this car 2014 Mercedes Benz GLK350, 4matic, 3900 mileage through email from Chase car loan offer. We liked the price so went to this dealer right away with approved loan from Chase. We did test drive and we liked it. We told him we have Honda Element to trade and some cash down, and approved loan amount, and want monthly payment to be $300 for 5 years. Sales person who was acting very friendly told us all these confusing numbers $27900+$2995( Illinois sales tax)+$2695 (AB=So-called Auto Barn 2year limited warranty)+$299 (Elc??)+$499 (A/G??)+$196 (plate fee)+$25 (transfer fee)+$688 (doc fee)+ (???) Thank god that I wrote these numbers down at that time. Our first car buying at Flatcher Honda 10 years ago was very simple so we never imagined this was all cheat and fraud until few days later. All these numbers the sales person was telling were very confusing and unclear we asked him more than five times and every time he kept telling us WE HAVE TO PAY these if we want to buy this car. We asked him we don't want to do this $2695 AB two year warranty because it's too expensive for only two year coverage and we knew that normally warranty is a choice not mandatory. He told us we have to pay for this warranty because his company bought it for this car and got all the treatments already, not something we can't get rid of, so he can't take it out and then he insisted he will give $900 off acting he's helping us out. Then, he forced us we have to buy it THAT SAME DAY. We had our car Honda Element 4 wheel drive 2006 with only 26000 mileage, well maintained, superior condition. We told him we want to trade our car at $10000. He said this car values only$5000 because it has one car accident based on carfax. We told him it was a very minor scratch on the back bumper from bumper to bumper contact. Insurance cover was $300 and didn't even bother to take it to a dealer. We showed him that scratch. And then we said we will never trade our car at that price and told him we got trade value $10000 from trade info site (forgot name, will update later)and Flatcher Honda where we got the car was offering $11000 trade value. Then, he insisted to give $8000. This was the car we liked, didn't have time to shop around (first day shopping for cars, and the only one of two cars we test drive at this dealer and sister dealer), and thought we got $900 discount from AB Warranty, we decided to go with it. Since I and my husband share this car, we asked him if this car comes with two keys and he said 'YES!'. Finally before we sign on the contract, I called my brother who was interested in my car to tell him that we are trading our Element at $8000. He said he will buy my car at $10000 so we told the sales person we won't trade our car. Then, he said we need to bring $10000 in cash right now, so we told him we can do that within a couple of hours. And then, he told us he has to charge $900 to final cost. He explained it's some kind of tax(?) thing they have to pay if we don't trade our car and he gave discount only because he thought we will trade. It sounded funny first but it's only $1100 difference and were nervous to ask my brother to bring this big amount in cash at that late time from suburb, so we decided to trade it. We put $2000 cash down, Element ($8000 from trade), with 2.59 % interest in loan from Chase, this sales person told us it's only $351/month for 6 years. It didn't take that long until we found out that this dealer is a cheater. This so-called Auto Barn warranty was not warranty from this dealer. Nothing to do with this dealer. (Name was actually something else. We searched this warranty to find out what it is and It was just a warranty from a warranty company, something optional and we can cancel it within 30 days. We called this dealer to solve this fraud otherwise we will report media, yelp, etc. then, manager explained us it was a misunderstanding (Aren't you that same manager who told salesperson to tell us that we need to pay $900 more in case not trading our Element?)and he said he will find out situation and give us a call. Then, as expected, he didn't. We reported this fraud acting to BBC next day. After he found out this report, he said will bring the check to us in person. (We haven't got the check yet.)Another thing, two keys that sales person told us come with this car was only one key after signing contract. He gave only one key ($400 for a key) and told us, AFTER TWO MONTH because it takes 60 days to activate, we can report that we lost our key and get one for free. My husband is trying to get the money back from fraud warranty charge and I'm trying to get one more key and $900 discount that this dealer mentioned from trading. Only hope now is that we don't find out this car is a fraud. read more

I recently just started purchasing Mazda vehicles In 2017. I purchased my first Mazda 3 from the Mazda Autobarn that was at this location. I came back in Dec 2019 to upgrade. The new dealer McGrath, I must say this has NOT been my best customer experience. Buying the car was okay. I was in and out in good time, I knew what I wanedt and besides some questionable tactics on selling me the car I was pleased with my purchase. I switched finance companies shortly after purchasing the vehicle and my new finance company offers free GAP insurance. I was advised to call back McGrath to get my reimbursed check for the GAP that I paid for and it's been downhill ever since. Every time I call the finance manager I get a different story on what's going on and a promised follow-up. I don't get follow-ups, I have to constantly call back to get information, and I get a different story on what's been done, only to be told to call back. Why am I the one doing all the follow-up and not getting the correct information? It's been nearly 2 months and they still have my money and don't seem to care if I get it back at all. I call and get put on hold and transferred back into the phone IVR 3/4 times each call before someone finally takes the time to get me to the finance manager, only to be given incorrect information. I like the Mazda brand but I will NOT be going back to this branch to get my next vehicle. They should care just as much about the treatment of their customers after the sale as they do when they try to make a sale. When I was asked by them to give them 10 stars on my treatment, I waited, and I'm glad I did. I can now go back and give them the stars they really deserve. Extremely disappointed. read more

If I could rate them zero, I would. I just made an appointment for an oil change, when I got there I was told I would probably need air filters and windshield wipers. Then he said I would probably need the transmission fluid changed. I told him I cannot afford it right now and to wait and see, what the technician says regarding the filters and the transmission fluid. I got there at 12:30 and had a seat in the waiting area. I received a text a half hour later stating that I needed the filters and the transmission fluid changed. The note to me said it was dirty. I gave the go ahead to do everything because I thought it was necessary. While sitting there I spoke to my husband and he said I did not need the transmission fluid changed. I went to the desk and told them not to change it, but I was told they already started the work. The manager said, according to Mazda, with the age of my car, it should be changed. My car is 4 years old with only 35,000 miles. I looked it up on the Mazda website, It's stated on the website a 2017 Mazda CX 5 NEVER needs the transmission fluid changed, unless there's something wrong with the transmission. I told the Customer service rep and showed him what I had read. He said he would go over everything with me. He came back with a printout that said it depends on how old the car is. I don't believe it was from the Mazda website. At this point I believe nothing they say. I got stuck paying for services I did not need. As I left, the manager of the service department brought the technician over and told me he was a great technician and he's been doing that work for years. The manager also went on to say he would never cheat anyone and would fire anyone, who would try to cheat anyone. I was so disgusted, after being there 3 1/2 HOURS! I told them I do not trust them and would never return. I was misled and am upset with the over $600 bill I had to pay. DO NOT GO HERE!!!! read more

It was a very negative experience when we went there on a Saturday. First, there were a couple of things that were not disclosed, one being the price is non-negotiable and the other is that they added some VIN etching for $299 (DYI kit cost is about $20-25), this price is not disclosed until you are buying the car. (They add this to every vehicle, so be prepared to pay this fee when buying the car, it's non-negotiable). However, there is a disclaimer in the fine print that the dealership can add options to the car and then add that cost to your fees. $299 for something that cost so little?? Ripoff. It's not fair that dealers can add things like this, and then force the person to pay for it, at a very very inflated price, only to make the final cost of the car go even higher. They claim that it will help with insurance premiums, but the cost of the etching does not offset the very small savings I would get. While we were there on Saturday, we finally sat down to go over costs. I explained that I already had financing and my interest rate. They never offered financing, they didn't even try to match or beat my interest rate. Very lazy. When discussing costs, they brought out this printout that was impossible to read, it was very very small, like a 5 or 6 font. It was stupid and a waste of time. The sales lady we dealt with was very rude about a friend that I brought in to make sure that the vehicle was a solid car. My friend ran a BMW dealer for over 15 years, he knows cars inside and out. Who better to bring?? We requested service records and Autocheck, we were denied both. We did get a carfax, but the car was bought at an auction, so we wanted to make sure that the carfax information was correct. They challenged everything we asked for. It was like they were mad they were selling a car. We finally left the dealership, angry and confused on their "selling" tactics. It was horrible. Unfortunately, after a lot of searching, I could not find the same car with the same options, and I really wanted the car, so I contacted the dealership to discuss. No one ever called me back, I had to call several times to get a hold of someone. I called the sales lady, never returned my call, I finally was able to get a hold of her and told her we were interested in buying the car, but I could not get there that evening. I live far and have two small children, so I was trying to make an appointment to come in the following evening. Of course by some miracle someone was coming to see the car THAT NIGHT and it might not be available the next day, so I should call in the morning. OMG, what a sleazy sales tactic. The dealership had this car over 100 days and now that I'm interested in buying this car someone else wants it too? Seriously?! I was told they would do me the "favor" of holding the car with a $1,000 deposit. I was very angry that they played these games. Why can't people just be honest. If I didn't fear losing my deposit, or having to fight to get it back, I probably would have passed on the car. read more

Worked with Eldin on purchasing a used 2016 Ford Explorer. He was very professional and to the point. His follow up after the sale has been excellent. This is the second car I've purchased from the Autobarn network of dealerships and, so far, I've been very satisfied. read more

My 1st experience with the service shop will be my last. They damaged my new car in the service shope and denied it. Thankfully I have the office to prove they damaged it and the manager still refused to pay for repairs unless I use their shop. Be warned!!! Stay away from this place. The same management employees from the Autobarn of Evanston who have a horrible reputation. read more

Excellent sales experience. My girlfriend and I visited Autobarn City Mazda in our search for a car that I can comfortably fit in (I'm 6'6") and would meet my gf's budgetary needs. We made an appointment for test driving a CX-5. Upon arrival, we were introduced to Clinton Scott. He brought us around the showroom to have us take a look at all the models they had available. He was extremely kind and patient. Next, we test drove a CX-5. Clinton was very professional and made it a point to stay as quite as possible so that we could concentrate on getting a feel for the car (many dealerships try to talk your ear off during the test drive in order to distract you from any poor features of the car/drive). Once we got back to the dealership and knew we were interested in the next step of purchasing, we were introduced to Rick Ayash, General Sales Manager. He spoke with Clinton and shared information so we did not have to repeat any information already conveyed. We had an extremely pleasant and professional negotiation and a couple hours later, we were driving off the lot with the CX-5 we wanted and huge smiles on our faces. I couldn't believe how NOT-pushy Rick was. It was the opposite typical sales experience than what we had experienced during our car search. This visit was on a week day after my girlfriend and I had both gotten out of work and had we met with a pushy salesman, we simply wouldn't have had the energy to deal with it and would have left to think about the car and pricing. Being in a relaxed environment, we were able to fully discuss everything we were looking for and made an informed purchasing decision. Even after the sale was completed and whle their financing office was processing all of our information, Rick (knowing we were somewhat new to Chicago) started pulling up restaurant recommendations and telling us all about his favorite spots to eat and go out. I would highly recommend this location as a top consideration in anyone's car search. P.S. Now that our car search is complete, I will be leaving comments on our other car search experiences but will not disclose information about other dealerships on this specific page. read more

Gone in for maintenance, oil change and tire rotation. Should have done more research on price when scheduling service. It costed $120 with tax. A lot more expensive than other Mazda dealerships. read more

This place is slow as heck. I have been waiting over two hours for an oil change and tire rotation. The service agent was very nice but it should not take this long. Do they not have enough technicians on duty. There is no one else sitting in the waiting area but me and my husband. I'm beyond frustrated. read more

A couple weeks ago I stopped into the dealership not sure if I am ready to commit on purchasing a vehicle just yet. I was approached by Dominique Solano, who truly made the experience so much easier. She listened to my needs in a vehicle and gave me my options. Now I'm a proud owner of a CX5 thanks to her! She gets straight to the point and no hidden fees or surprise increases! I will definitely be back. read more

We had a great experience at the Autobarn City Mazda. Thank you Iryna Olshanetska for your help, amability and your professionalism.

Andre Jennings did an excellent job assisting my wife and I with our new vehicle. Very professional and honest.

brought my wife's Mazda in for service, Service Manager Juan arranged a rental for us and life was good. Got a call the next day and it was what I told them... A power steering pump. Said it was repaired but still made noise. Then an hour later, we got another call stating they got into an accident in the shop with our car. Juan sent me the pictures of the accident and stated they would take care of it, we would just keep our rental for a few more days. The car was taken to Imperial Auto Body in Skokie, where I saw the damage and took pics according to my attorneys advice. It was almost $1700.00 in damage. They fixed the power steering pump, but stated they still needed to service it as the new pump still made noise. In other countries it is a law to compensate the owner for the accident as well as fix the damage, Ultimately because the vehicles value has been decreased by them not the owner. This point was argued and their compensation to me was minimal, $125.00 to be exact. They stated they would pay for half of my repair bill, it was a less than generous offer in my opinion. I also spoke with the Autobarn service Director as well and that's what they offered to us, as he assured me the accident would not affect the vehicles value and would not be reported to Carfax. We decided not to take the issue any farther and agree to the terms. It was disappointing but it wasn't the service managers fault nor the service advisor Bryan's fault either, both were actually very pleasant and easy to deal with. I soon went to pick up the car and what happens... More issues! I heard some noise coming from the rear where the car was hit and also it appeared we had a nail in a tire. Juan again helped me quickly to solve the problem (and probably get me outta there!) and a mechanic rode with me to hear the problem. The mechanic heard the problem then took the car himself and drove over more bumps to hear the cause. He told me a large rock came out when he hit a bump and that was making the noise... Strange. I don't know where this infamous rock was hiding but Ok. And the nail I thought was also a rock in the tread, so all in all, car was done and I was on my way. A week and a half without our car, and 2 power steering pumps later we were done. I will continue to have the car serviced there, as it was close to my house and as I said the service crew was very attentive and addressed all my problems. I just felt that they could've done more for me as a customer... read more

McGrath City Mazda - Autobarn City Mazda - Car Dealers Near Me - Chicago, Illinois

Robert Johnson... This is the guy you got to go see for all your mechanical service needs. He first listens, then talks. I brought my SUV for servicing and he got things done. I sure called him a few times during the process and he sure picked up every one of them. I appreciate his attentiveness and attention to detail. Keep up the good work brother. See you soon! read more

They send direct mail pieces dressed as time-sensitive legal documents - deceptive and a pain in the butt. Get real!

My wife and I agreed on price for a new Mazda 3 grand touring with our salesman Dean. After waiting for finance, I left and my wife went in. She came home with the paperwork and was charged more than the agreed price. To say I was not happy is and understatement. I came back in the morning and Dan explained everything and took care of the addition rebates. He handled the situation in a timely efficient manner. read more

I don't even know where to begin. I have purchased many cars in my life. I normally am very cautious when dealing with sales people, and there's no denying car dealers have a less then stellar reputation for ethics and negotiating the best deal for the customer. When I went to Autobarn city Mazda I assumed that my experience would be the same. I could not have been more wrong. Besides negotiating the best price ( I went to 7 dealerships ). They went out of their way to assist me. And when an unexpected problem was noted, The General Sales Manager Brian O'Hare ( who I worked with throughout the purchase) made sure that the problem was resolved to my satisfaction. I have never dealt with anyone in sales like Brian. Would I buy another car from Brian? yes!. If I could only say one thing to Brian. It would be thank you. You are a wonderful, and truly ethnically person and your dealership is great. You made my experience memorable. You have a loyal customer for life. Thank you again. read more

Corey is a very nice salesman who really tries to get you the best deals. Ask for him!

Lady called me and promised me to test drive a car in 30 minutes. I get there, only to find that they sold it that morning. I try to ask associate for help with purchasing a similar car, and SHE DIRECTS ME TO SEARCH ONLINE, WHILE I'M IN STORE. I tell her exactly what I need, and she walked away and didn't help me. Leslie is who I spoke to on phone, and Dominika is who "helped" me in store. Do not come here. read more

Bought a used car asked about cleaning up the interior was told it would be done, it was slightly not a very good job though obvious laziness. Due to the laziness or incompetence of their employees my rear liscense plate flew off on the highway because they only secured it with one screw which was too small. The front plate was the same way but luckily that one stayed on and they dont return phone calls. Called me multiple times before buying but after they make a mistake nothing. Edit: I got in touch with them, i had to call them again never got a returned call. They did replace the plates at their cost but there are still a couple issues. I never got a returned call and the obvious lack of effort in cleaning the interior. I dont think i would return for another car. read more

I brought in our 2014 Mazda3 for scheduled 20k-mile service, for a multi-point inspection, for a wheel-alignment, to fix a buggy Active Driving Display, and to fix/replace a couple of plastic interior bits. Drop-off was fast and convenient. Mr. Castellanos was friendly and easy to deal with. The service area was fairly large, clean, and well-lit. I was given a complimentary lift to the Blue line to get to work. Even with ordering a couple of parts, repairs were complete the next day. Car was washed and vacuumed at no charge. No luck tracking down the ADD problem, so I'll be looking at another visit soon. All other issues/service handled with no problem. read more

And still no temp plate mailed to me. Told one day then the next then that it hasn't been mailed yet then it's currently in the mail. And Richard Fisher wanted to call me and belittle me and argue with me because he made a comment about me being a women buying a car alone. You don't call your customers and start an argument because they complained. Now I get to waste MY time and drive there to get it myself. Are they gonna pay me, saying I'm doing his job? Never going to recommend this place read more

We just bought a CX-5 from here, and were are so in love with it. Everyone we spoke to at the dealership and service department was very professional. Monica helped us during our test drive and was very knowledgeable about the CX-5. She was not pushy at all, the way we expected a car salesperson to be and just gave us the facts about all the options the car has. Monica was out the day we went to buy the car, so Jacky helped us instead and she was awesome too. Very professional and ready to help us. The guy in financing was not pushy with any add-ons/extended warranties either, which was great. They had parts add-ons that we wanted in stock and were able to install it before we drove away even though the service center had already closed. One downside is that it took us 3 hours from walking in to leaving with the car on the day we bought it. This is probably not unusual but still felt long given it was a Monday night and not busy. And the bathrooms could use some sprucing up. All together, a great car buying experience for us and we plan to bring the car here for servicing. read more

Very unprofessional service. Only gave me 1 key for my new lease. When I scheduled an oil change and car detail they incorrectly scheduled me and told me I'd have to wait hours so they could squeeze me in. Rescheduled and I'll have to confirm my own appointment next time. Next lease/car purchase will definitely not be from here. read more

Took my car in for a recall fix. Came out with license plate holders on the front and back advertising for them. Not ok. Now I will anti-advertise for them. That's a shady practice. It's my property! You should ask. read more

After having a terrible experience here earlier this year, I decided to give this place another shot since it's so convenient to where I live and I figured perhaps they would be better this time around. Boy was I wrong. Went in for a SIMPLE oil change, left almost three hours later and was late picking my 5 year old daughter up from kindergarten. They decided to "upgrade the software" on my CX-9 without even telling me, which is what took so long. After two hours, I was the one who had to find the service advisor and ask what was taking so long (the place was empty) and she told me about the upgrade. I was NOT EVEN ASKED about it. Terrible customer service, yet they continue to send me their useless automated survey's as if they even care. Hey Richard Fisher, how about stopping pretending like you care, as I'm sure you can save a couple bucks by not sending out your lame survey's which nobody cares to follow up on. read more

The only honest words ever spoken by the service center manager was when he told my husband and son he "didn't care" about the tire issues on my son's car - a never owned 2018 Mazda 3 with only 5 miles on it when he bought it! SEVEN tires have gone out since he bought it in February and he has spent a fortune to replace them! Funny how last time when he had enough of these jerks and just bought a 50 dollar used tire that it has literally lasted longer than one of the new ones he just bought that was trash in just 2 days! Stay away from this place and whatever you do NEVER buy a tire at this place. These people are snarky and fraudulent! They should be out of business. read more

The leasing of the car went smoothly, Mirsad Gacic was extremely polite and attentive with the entire process and never felt rushed or pressured. There were a few hiccups with some paperwork on the initial signing that prolonged driving off the lot but eventually got handled. Those hiccups rolled over into some unfortunate situations that caused the lease needing to be resigned 3 times (each time someone drove to me with the paperwork, so kudos there!). Then a few issues occurred between Autobarn and Mazda which continued into some aggravating, troublesome headaches. But in steps Aleks Keric to the rescue! Over time (a couple months) we were finally able to put the issues to rest all while he was courteous and professional. (Even giving a free car detailing as an apology for the abundant issues. Thanks again to Juan Castellanos, Christian Baintan and the rest of the service/garage crew!) It was rocky and bumpy at times with a lot of issues, but the situations were handled in the best way possible, which is what you expect when things happen like they did. Stressful at times but over all a successful outcome! read more

I had a wonderful experience at the auto barn Mazda Chicago! Gabriel from the sales team assisted me and I must say he is extremely knowledgeable of the brand. He helped me find the perfect car to fit my needs and was able to answer every question with no issues. The entire team was very kind and helpful. Thank you! read more

Beware. The guys that work here are scammers. I bought a car and they tried to add on thousands of dollars of hidden fees to rip us off, but thank GOD my brother is a pro and caught them at every turn. I wouldn't go back. read more

Best. Dealership. Experience. Ever! After some initial problems with a used 2016 Jeep Renegade that we purchased at Autobarn City Mazda, they really stepped up. I can't say enough good things about Dan Drescher, Brian O'Hare, Carl Doppelt and the elite members of their service department. Not only did they fix the obvious problems with the car (check engine light and a funny engine noise), but they noticed things we didn't and fixed those as well. All this was AFTER the purchase when they could have washed their hands of the problem. And considering this is a Jeep, not a Mazda, they really went above and beyond to make sure we were happy. I can't say "thank you" enough to Mr. Drescher and his whole team! I strongly recommend them. read more