The place is comfortable, the staff is professional and the doctor is outstanding! She listened,…read moreoffered options and let me decide next steps

I would give this place a 1 star but unfortunately I respect and appreciate Dr Hargrave and her…read moreassistants. The reason I took off 2 stars is because the front desk lady, the older one with the glasses, has the worst attitude I've ever encountered. Enough to make your day worse. What I've noticed is she is only rude to me, but turns around and acts nice to the older people. Maybe it's because I look younger. Isn't that ageist? Highly unethical. I'm a patient too, with my own set of worries and problems (clearly, I'm at an eye doctor's). Upon reading other reviews, I'm not the only one that felt this way. I think it would help to send her to a workshop to handle clients in distress (or clients in general), especially in a medical setting. She needs to learn about multiculturalism and "do no harm." Though, that may be a waste of time and money because some people are just fake and incapable of empathy. It's a shame I have to see this front desk lady every time I need quality eye care. Besides that, Dr Hargrave is extremely knowledgeable and kind. I highly recommend her.

Ordered a pair of trial contacts, was told to turn my old contact prescription form previous…read morelocation. I did, then nothing. I called and went there, turns out they said they never received my old prescription. And that in the three months of waiting and already having paid, because they never received it, they never ordered my trial contacts until I showed up in person. After this, my trials eventually came, but the left eye contact did not work. So a reorder was made, only for them to leave me waiting again. Called again and they claimed they had reached out, they did not... Negligence is common play here. I would only recommend this clinic if you have at minimum 6 months to waste waiting for your contacts. 0/0 stars experience

Pretty straightforward yet positive experience. Went in for an urgent matter relating a viral eye…read moreinfection, was the only facility out of 8 to take my matter serious enough to find an opening to schedule me in a timely manner, despite me not being an existing patient. Receptionist was very kind, but also helpful in addressing all of my insurance related concerns (I have terrible insurance). The staff and the doctor were great. Didn't have to repeat myself 10 times with the same information, they seemed to communicate well amongst themselves. The doctor was thorough, and surprisingly welcomed me (by name) as I walked into the building for my follow up appt a few days later. I don't usually ever leave reviews, but when I have a positive experience at the doctors I want to make it known....hard to come by teams this nice.

I had an emergency situation pop up when visiting Dallas earlier this month. The staff at Oak Cliff…read moreOphthalmology worked me in to see Dr Robertson within a few hours. It was the most thorough eye work up I have ever had. The staff was so considerate of the pain I was in and took special care to make me feel comfortable and remedy my situation as swiftly as possible. The over the top care did not end with the office visit. The staff ( Brenda) helped me with over the top customer service as she tried to secure the medicine needed- even after I left Dallas and returned home to Seattle. I highly recommend this doctor and his staff to anyone seeking an eye doctor in the Dallas area.

Go see this Dr!! His staff was friendly and accommodating and his optical center has some great…read moreeyewear! Dr. Robertson was knowledgeable and quickly diagnosed my eye issue. Wait time was minimal and I give him and his staff 5 stars!!!!

Avoid this place. They have inflated prices and scummy billing practices. Somehow it cost me nearly…read more$400 for an eye exam and contact lens fitting, and that's with both medical and vision insurance. The biggest issue is that they didn't disclose any prices in advance. They billed me over 2x as much for a "premium" toric contact lens fitting. Of course this wasn't mentioned at the time of service. In 25 years I've never been charged more than the standard price for a contact lens fitting, and it has always been covered by my vision insurance. Not the case here as apparently a toric fitting falls into their special/"premium" category. This was my first and last visit to Dallas Eye & Ear.

Seriously, do not go here. Scheduling staff were unpleasant, reception staff should be drug tested…read moreand even though I had called and asked for an appointment with Dr. Burk I was told halfway through my 2 1/2 hr wait that she wasn't ever at this location on Friday. No one ever told me the name of the octogenarian who hobbled in (including the octogenarian) but it seemed a bit like bait and switch. Request an appt with one doctor but see the very slow moving wobbling doctor who might be better off in assisted living.

Yeah, I wanted to like this place. I went to there last year for both ear and eye care. The ear…read moreside required unreasonable multiple visits. I needed cataract surgery and the woman in the office quoted me a stupid price of $3,000 per eye + clinic charge which she could not quote. I instead went to a WONDERFUL clinic in Las Colinas and paid less than $1,500 with my Medicare. The staff at Lind Burk's clinic seems to be not qualified, don't have a good knowledge of costs, or are upselling to pay for such a huge staff. I felt like I was in a car showroom. The clinic I went to has given me 20/20 vision with reasonable follow up visits. This review was to not so much to criticize, but hopefully to maybe suggest they change their practices and be more upfront with costs, procedures and spend more time with the patient (I felt rushed).

Dr Burke is an old school Dr that knows her stuff. Staff is pretty decent but the lounge needs an…read moreoverhaul. So many patients are trying to be seen by Dr Burke.. But she's good!

Dr Coa is an excellent doctor especially for autoimmune eye disease. The only one problem is that…read moreshe has left UTSW and I can find her anywhere in Dallas anymore.

Time for eyes check for all of us. The staff here are friendly, courteous, and very professional…read more They greeted us and went over what had to be done. The office and everything was clean, well maintained and up to date. Dr. Strong answered all of my concerns and also recommended some good eye exercises if that's what you called it . Overall nothing much to say and I do recommend this place. Very top notch service .

Mediocrity is what can be expected at the Strong Eye Care Center. I went to this location at the…read morerequest of my medical physician who wanted me to get my eyes checked because of diabetes. I was given a prescription for contacts and one for glasses. Strong Eye Care asked me to send a copy of my current contact lenses prescription so they could see how they had been previously prescribed. I sent a picture with a box clearly labeled with an L to show which was which. I got the new prescription, filled it and got several boxes of contacts. I have been having trouble focusing so I checked the new prescription with my old ones and saw that they were backwards. I spoke with Dr Strong and his fix to his office's blunder was to write me a new prescription. What about all of the boxes of contacts I bought? What about all the headaches and the discomfort of not seeing properly? I seriously thought something had happened to my eye sight. Some moron at Strong Eye Center asked for my old prescription only to ignore it and give the wrong prescription. Simply writing me a new prescription does not correct their mistake. They need to own it and make it right!

Since I have reviewed all my other docs, I figured I'd go ahead and review my ophthalmologist Dr…read more Adams. He was chosen based on convenience since he is located in the office buildings at Baylor and I can just mosey over there for my appointment. The staff that works there is generally pretty friendly, although I think the dude that works in there is a little more friendly than the chick (hmm maybe because I am a chick? eh I dunno.) I would watch when your insurance gets charged for your visit though, one time the billing person charged my insurance twice and it took an act of Congress to have it fixed. Dr. Adams himself is very friendly and fun to talk to and he gives you tips such as to buy your contacts from Target or another discounter rather than spend extra there. He writes prescriptions for my contacts as well as glasses each and every time. He is an ophthalmologist, not an optometrist, which means he is a medical doctor and can do surgeries and treat eye conditions as well as do your general glasses/contact stuff. Oh and in his spare time he wrote a freakin book (fiction)! That's pretty cool!

Dr. Adams has been my family's ophthalmologist for many years. He is extremely knowledgeable and…read moreprofessional, yet he makes every visit an enjoyable experience.

If you want great, personalized service to provide you with glasses that look great and feel great,…read morego see Jonathan at H Eyewear Gallery. Great selection of trendy glasses, as well as regular, everyday wear. Jonathan takes the time to help you select the frame that will flatter you in the price range you want. He takes the time to explain the differences in the styles, quality, and pricing. He worked with me to find just the right frames at just the right price. He also had the widest variety of those provided through my insurance provider. I've been settling for something that did not have nearly the quality because I thought that was all I could get with my policy. Jonathan had plenty of great choices with a minimal co-pay.

Dr. Lauren Ausuma is great! She met all of my meds and expectations. I haven't made my health a…read morepriority and things could've been bad. She did not make me feel any kind of shame and she assured me that she'd help me get everything back in order. She even gave me samples to take home instead of waiting for the pharmacy. The office staff are nice as well. I was in and out in thirty minutes. That's great for a first visit. Including labs

The doctors at this location are nice but as of recently; I have had a completely horrible…read moreexperience with this organization/office. They take months to reply to your concern and do not pick up the phone. The codes that were sent to my insurance needed to be changed to be covered and everyone was giving me the run around. I completely reached my deductible and out of pocket expenses due to surgeries but was billed because Methodist did not want to change a code. It has been months since I have been trying to get help and no one is helping. Some of the test that were ran were even rejected because they submitted it wrong and I am getting charged for it. This is completely horrible customer service. They are quick to have you come in for an appointment but don't help you after when they charge you for it. I will not suggest coming to this location unless you want to get charged for no reason for things that can get covered because they do not feel like changing it. I am disappointed in this organization/ office if this is how you treat all of your long term clients.