Great customer service, family business for over 10 years serving the Greater Houston area with…read moreappliance deliver and installation services.

Purchased 2 washers in August and one started having an issue last month. Reached out in February…read moreand told they would call us. A month later and still no call. Reached out again and suddenly only a 60 day warranty (we were told 1 year warranty when we bought). Save your money and buy NEW!

This company was hired to repair the motor in my refrigerator. During the first visit, the…read moretechnician asked for half the payment upfront to order the necessary part. About two weeks later, he returned to install the part. Upon completion, I paid the remaining balance. Unfortunately, the motor only worked for a few hours before it stopped again. I contacted the technician, and he informed me that he would order another part and would let me know when it arrived. After waiting for a while, I decided to request a refund and look for a different company, as this entire process had taken over a month. To this day, no one from this company has contacted me about a refund, and my refrigerator is still broken. Be very careful with this company, as I feel I have been scammed out of my money.

Great service! Answered the phone quickly, came to check my washing machine within 2 hours. The…read moretechnition was polite and very professional. He gave us the best price we could find. Would definitely use again.

I highly recommend V&K Appliance Repair for their service they did to my dryer…read more They were not only responsive, but they took my troubleshooting advice, which was the issue and gave me a price and didn't try to nickel and dime me. The flat rate of what I was quoted was what I paid. Thanks guys!

Needed a compressor replaced in my lg refrigerator. V&k were extremely responsive, knowledgeable…read moreand very professional. Out of 10 quotes, they were the only ones to tell me that my compressor was still covered under a partial warranty. Great company, great service and will be returning for future appliance needs.

Super professional,friendly, polite and quick. Great communication and was able to provide a…read moresolution and quote for the repair on why washer. He also took the time to look at other appliances I had small issues with at no charge. Highly recommend giving them a call.

249 Appliance Repair is hands down the best! This company is not only honest but also clearly…read morepassionate about their work. While I hope nothing else breaks down, if it does, they will be my first call. They deliver value in multiple ways. Along with providing a quick and affordable washer repair, they also took the time to show me how my machine works and offered helpful tips on maintaining it. For the best price and exceptional value, 249 Appliance Repair is the way to go!

Honest and dependable, would call him again. He told us that fixing the old washer was not worth…read moredoing.

It's been 3 weeks since I first contacted the guy, James Gonzales, and I'm still waiting for a…read morereceipt, which makes me think he overcharged us for a part. Scheduling was a huge hassle too -he's very disorganized and lacks follow-up, so if you're a busy person, choose someone else. [update : he sent the receipt to the cloud instead of to the email I gave him post-facto, but he never bothered to let me know that it was there, even after three inquiries from me by text : he's a horrible communicator]. We gave him time to get the 2 parts needed for the repair, even when one had to come from factory, and even offering to pay for them in advance in order to secure them both. But he never confirmed. My husband and I are both very busy people so scheduling home repairs is never easy. We only had time for him to come once and do all repairs needed. But instead, James assumed mid-way over the 3 weeks , that I was a housewife with nothing to do but wait for his coming whenever he pleased: I got a text one day, unexpectedly, announcing his coming that same day (??) , on a day of his choosing (!) and with only one part in hand, and without ever confirming if there would be someone at home. People work! My speaking Spanish apparently boosted his sexism. Luckily, I stopped him on time. Regarding the cost, I'm still wondering how a simple timer for a dryer can be $100. Maybe, but without a proper receipt, I can't know. I don't know how we ended up paying $250 total to change a $30 dryer felt (the only price I ever got) and a timer. I don't know if the $50 visit was incorporated into the labor itself, or if it was in addition . My husband saw the receipt quickly (James said he would send me the receipt by email, but he had never asked me for my email in the first place! --his intake for new customers is awful , very disorganized) and after several* requests from me, he finally said he would send the receipt- but we only heard from him after my husband was forced to contact him himself, given he wasn't answering my texts , which were always polite and respectful btw. So I sent him my email. As of today, still no reply and still no receipt. My husband tells me the visit itself was good. But James had to be asked to give an ETA that day, and he sent it quite late, not knowing if my husband could stay that late. It is important for busy people who have things to do to know when a repair person will arrive : My husband had somewhere to go after the visit. At the end, James was apparently thorough with the repair and explained how to avoid future problems, but having him ever come again? Forget it!

Our Bosch freezer had been giving us problems for about a month. Everything keep freezing over and…read moreleaking water. It was a huge mess. Our neighbors, who has he same appliances, recommended FixNow, since she had used them before. They promptly sent out a technician. He called 15 minutes before he arrived to let me know he was coming. He was polite and kind. He assessed the problem and gave a diagnosis with in 15 minutes. He told me I had to defrost the freezer and he would be back tomorrow to fix the broken part. The next day they called and confirmed the price before he showed up. He was quick, efficient and clean. The part was changed and fixed with in 30 minutes. I am very happy with the service I received. Highly recommended.

Terrible results. Used this service by way my Home Depot warranty. There was an issue with my…read moreSamsung Dryer, which was a little over a year old. The dryer started to make a buzzing sound. Nothing to bad, but definitely noticeable considering the model prides itself on the low noise. At any rate the repair guy got here and my wife let him in to take a look at things (I was working). He determined he didn't have the part and would return or call to schedule his return. He didn't return nor did he call back for a few days. When he called back I scheduled him to come out. (Going to fast track this to the point). He came out and my wife let him in. (My wife tells me this is what happens). He changed the part out, it was no longer making the previous noise it is now making a new louder noise. My wife said she inquired about this, she said the guy told her to just call back and make a new claim. He leaves... WHAT! NOOOOO! It is completely unacceptable to be called out to fix 1 thing and he leaves us with a new problem. Terrible customer service. This is not what we bargain for. You should Proceed with caution. It is is ridiculous for a company or employees to operate in this fashion. Not sure if management knows of this but it is clear to me that the company's expectations are not of excellence, customer satisfaction and quality service. It is unfortunate after write such a review but this type of service cannot go without being shared to forwarn other yelpers.

Company has installed a brand-new system and air ducts in our house, Five months later, one of the…read morereturns they created from scratch is making a noise of a very strong suction. One of his guys show up to "fix" the problem and creates a bigger damage blaming us despite the fact that we never went up to the attic and due to that trying to make us pay more money. That's 5 months later, leaving aside the mess made during installation. Very shady, not recommended!!

Mateo arrived with his crew and immediately began working. He was friendly and professional and…read morekept checking in with me throughout the day to let me know his findings and how the job was going. During installation, he cleaned out HVAC with hospital grade cleaner that prevents mold growth, and he installed a UV light as an extra defense against mold growth. It was a big job and took longer than we both anticipated. His crew worked past 6 pm to make sure the air ducts were completely installed so my family and I could turn the heater back on overnight. Before he left for the evening, he also cleared out our dryer vent as an extra gesture. When he came back to replace the vent plates, he asked us our preferences and comfort level to adjust the airflow in different spaces throughout our home. We appreciated that extra step very much. He also recommended that we replace our emergency drip pan as it was rusted and could cause a leak at any moment. He's even going to install a trip switch on his next visit as our unit doesn't currently have one. Overall, we had a good experience with Mateo. He's very knowledgeable, pleasant, made needed recommendations, and backed the work he did on our airducts with a five year warranty. He's definitely going to be my HVAC guy, and I happily recommended him. Thank you, Mateo! I'm sleeping better knowing my family is breathing cleaner air.

Are we did a great job fixing our microwave. He came out, debugged and repaired our microwave. He…read morealso explained what was wrong with it and how he fixes it. I like to know what I'm paying for. I would use him again as he was friendly, quick and not weird. 5.

Very fast, friendly and reliable service...Arrived on time, assessed the work and completed the job…read moreas promised...Price was very reasonable!!! Definitely would use their services again!!!