Excellent service and they did a great job! Highly recommend! They were able to fit us in quickly…read moreand scheduling always a breeze. They showed up on time!

John tried to fix my Electrolux washing machine. He put in 2 NEW Electrolux water controllers and…read moreeach one was defective. He would not allow us to reconnect the machine to the water system out of fear that the house could flood. That decision was greatly appreciated. He couldn't fix it unless we wanted to wait for Electrolux to respond to us, which could take forever. So we swore off Electrolux forever and purchased a Speed Queen. Thank you Alan's Appliance Repair for your great efforts and honesty. Word of warning: stay away from Electrolux. Avoid that brand.

Honest and dependable, would call him again. He told us that fixing the old washer was not worth…read moredoing.

It's been 3 weeks since I first contacted the guy, James Gonzales, and I'm still waiting for a…read morereceipt, which makes me think he overcharged us for a part. Scheduling was a huge hassle too -he's very disorganized and lacks follow-up, so if you're a busy person, choose someone else. [update : he sent the receipt to the cloud instead of to the email I gave him post-facto, but he never bothered to let me know that it was there, even after three inquiries from me by text : he's a horrible communicator]. We gave him time to get the 2 parts needed for the repair, even when one had to come from factory, and even offering to pay for them in advance in order to secure them both. But he never confirmed. My husband and I are both very busy people so scheduling home repairs is never easy. We only had time for him to come once and do all repairs needed. But instead, James assumed mid-way over the 3 weeks , that I was a housewife with nothing to do but wait for his coming whenever he pleased: I got a text one day, unexpectedly, announcing his coming that same day (??) , on a day of his choosing (!) and with only one part in hand, and without ever confirming if there would be someone at home. People work! My speaking Spanish apparently boosted his sexism. Luckily, I stopped him on time. Regarding the cost, I'm still wondering how a simple timer for a dryer can be $100. Maybe, but without a proper receipt, I can't know. I don't know how we ended up paying $250 total to change a $30 dryer felt (the only price I ever got) and a timer. I don't know if the $50 visit was incorporated into the labor itself, or if it was in addition . My husband saw the receipt quickly (James said he would send me the receipt by email, but he had never asked me for my email in the first place! --his intake for new customers is awful , very disorganized) and after several* requests from me, he finally said he would send the receipt- but we only heard from him after my husband was forced to contact him himself, given he wasn't answering my texts , which were always polite and respectful btw. So I sent him my email. As of today, still no reply and still no receipt. My husband tells me the visit itself was good. But James had to be asked to give an ETA that day, and he sent it quite late, not knowing if my husband could stay that late. It is important for busy people who have things to do to know when a repair person will arrive : My husband had somewhere to go after the visit. At the end, James was apparently thorough with the repair and explained how to avoid future problems, but having him ever come again? Forget it!

Called and the technician was at my door with a couple hours on a Saturday. All the other repair…read moreshops were closed on Saturday. The technician was extremely knowledgeable and professional. He had my dryer running smooth in 30 minutes and the pricing was more than reasonable. This was a life saver for my family and couldn't be happier with the service and communication.

Quick, efficient and solved the problem with our dishwasher the most cost effective way possible.read more

i have used victor a few times since 2018 outstanding work. This week our dryer stopped working had…read morea F1 error code. it could either be the thermistor or the capacitor on the mother board blew. I called VPS and victor promptly answered the phone and actually scheduled me for the following morning. He promptly arrived diagnosed the issue the motherboard but come to find out they no longer make the board ...No problem Victor to the rescue he took the motherboard home and repaired the capacitor and returned a few hours later to complete the job. he troubled shooted and discovered my clogged vents of 14 years caused the dryer to over heat. so getting to the root cause Victor cleaned out my dryer vent with a approx 20 ft run. He then as a precaution changed the thermistor (took the entire machine apart) and clean the inside like new all for a more than reasonable rate. Definitely top notch service at a reasonable price. if I had more hands I would give him 4 thumbs up ‐------‐------------------------------------------------------------------------ he usado victor varias veces desde 2018 trabajo excepcional. Esta semana nuestra secadora dejó de funcionar y tenía un código de error F1. podría ser el termistor o el condensador de la placa base quemado. Llamé a VPS y Victor respondió rápidamente el teléfono y me programó para la mañana siguiente. Inmediatamente diagnosticó el problema de la placa base, pero se dio cuenta de que ya no fabricaban la placa... No hay problema. Víctor al rescate, se llevó la placa base a casa, reparó el capacitor y regresó unas horas más tarde para completar el trabajo. Le dio problemas al tirador y descubrió que mis rejillas de ventilación obstruidas durante 14 años causaron que la secadora se sobrecalentara. Entonces, para llegar a la causa raíz, Víctor limpió la ventilación de mi secadora con un recorrido de aproximadamente 20 pies. Luego, como precaución, cambió el termistor (desarmó toda la máquina) y limpió el interior como nuevo, todo a un precio más que razonable. Definitivamente un servicio de primer nivel a un precio razonable. si tuviera mas manos le daria 4 pulgares arriba.

I have AHS and this company uses them. The 1st time they changed a drainage pipe on my dishwasher…read moreand it still didn't work. When I called back, they were TOO BUSY and couldn't return to repair it and sent me back to AHS. The 2nd time, still with my dishwasher, the said they couldn't repair it because I had a wooden floor. According to them, I should remove my floor at my expense and then they can pull my dishwasher out. Btw the wrote me. IT is 100% TRUE. Do not go to this company.

I highly recommend V&K Appliance Repair for their service they did to my dryer…read more They were not only responsive, but they took my troubleshooting advice, which was the issue and gave me a price and didn't try to nickel and dime me. The flat rate of what I was quoted was what I paid. Thanks guys!

Company repaired heating coil on dryer. The dryer failed soon after, got different stories as to…read morewhy it malfunctioned. Not happy with communication or services provided. Will not be using again

Very prompt and professional service. The technician repaired my washer, and when it started making…read morean odd noise afterward, we called him back. He turned around right away and quickly resolved the issue. Great follow-through and customer care.

The service on my Speed Queen washer was exceptional! The tech was on time, friendly, and…read moreprofessional. He was able to diagnose the problem and fix it quickly. Thank you Doctor Appliance Repair!

We've used Magic Appliance Repair twice now. Both times a tech was quickly dispatched. The…read moretechnicians were polite and took the time to explain our issue. One issue needed a new part, while the other just need a fuse replacement. Prices are fair. We will be sure to reach out again if we need appliance repair.

Called them yesterday for a leaking water heater and asked for a quote to replace both units. They…read morerequired a $500 deposit before giving me the estimate. The quote came back at $3,250, even though the two water heaters cost about $681 each at Home Depot. Charging over $1,700 for installation in an easy-access garage is outrageous. Within 10 minutes, I canceled and asked for my $500 deposit back. They kept my money, never showed up, and did no work. Would not recommend. Be careful before doing business with them.

Randy and Sharon were great. We were having guests at our lakehouse for the weekend, and our dryer…read morebroke. They worked with us to fix the problem, on the 4th of July no less! Price was fair and service was professional.

Randy was fast, courteous, and a great value. He was in and out in less than an hour. I'm…read moredefinitely using him again.