Purchased an Expedition from Joe Machens Capital City Ford and had a great experience. I found the…read morecar on cars.com and when I called I spoke with Sara Myers. She was able to provide details about the vehicle, answered my questions, and made an "out of town" buying experience easy. Within 24 hours we were headed to Jeff City and the truck was ready to go when I arrived. Price discussions were straight forward and I received a very fair price for my trade in vehicle. Sara made the whole process enjoyable and I'd highly recommend her and the whole Joe Machens team that made this a great experience. Oh, and the service waiting area has Starbucks coffee and ICE CREAM!!!

Worst place to go if your looking to trade in your car. To begin i was working with a dealer at one…read moreof there other partner dealerships to look at a cars they had on their lot but refused to return any calls to him. So i make the trip from Columbia to Jeff to look at the car. I get to the dealership and the car salesman wouldn't even get up to shake my hand. Big red flag to begin with. As were looking at the car another sales who works come up and mentions how someone who works there is wants to buy the car and i should get it before him. Another red flag. That why they were returning calls because someone who works their wants to buy to they are holding it for them. As this is going they are repeatedly changing the price of the car thousands of dollars. And tells me it's because of the market? Mind you it was a 2017... even after all this i was still gonna go get the car cause it was what i wanted. I brought my trade in the next day for them to basically try and screw me over. $6000 less than what i told them i wanted. Then when i mentioned selling the car myself and coming back i was told "whats the point? To only get a few extra thousand?" Who says shit like that unless you're just tryna make a sale. I then told them i wanted to take the night to think and pray about it and i was given an eye roll from the salesman and he walked away and left me at his desk for 10 mins just to come back and offer me $500 more for my trade after i already said i wanted to think about it. He goes to walk away again so i followed him and asked for my keys to my car. He then proceeded to tell me "you dont need them" The whole time this was supposedly the top salesman there. How does anyone buy a car from that guy. Didn't even want to have any type of conversation with me unless i was making a deal. NEVER GO HERE TO BUY A CAR. Worst experience ever. Go to CDJR in Columbia they will get you exactly what you want with a great deal!

Best experience I have ever had at any car dealership! Had a check engine light come on and pulled…read morein to have it checked. They managed to fit me in without an appointment and late in the day. My diesel truck had a faulty EGT. They overnighted it in, and installed it on a Saturday Morning. Took care of the extended warranty claim on my behalf. I could not ask for better service, more pleasant staff or nicer waiting room! Would have given them more stars if I could!

If you receive an offer from Rusty Drewing's sales team for your car/truck please be careful of a…read morebait and switch. I posted my 2019 truck for sale with only 79,000 miles on it for 20,500 (nearly 2k below average sales price on autotrader and across sales sites.) I explained it had chipped paint as well as a small dent on the side and posted photos of everything. I received a message from Clay on FB who said he was interested in buying it. When I asked if he'd like to test drive or see the truck he said: "I don't necessarily need to see it to buy it. I work for Rusty Drewing Chevrolet Buick GMC Cadillac in Jefferson City, Missouri." He offered me18k because of the paint and dent, wrote up and sent me a photo of the bill of sale and the cashiers check. After I received those photos I rejected other offers and interested parties and took down the ad. We had to wait for the sale of the truck to organize our move and once I saw the check and bill of sale I proceeded to plan our move logistics across the country. Four days after the photos were sent to me I met two workers from Rusty Drewing who drove 4 plus hours to pick up the truck and give us the check. The two workers Rob and Bob were two of the kindest men I've ever met and Clay put them both in a very uncomfortable position. When they arrived and sent photos of the truck, Clay said he was pulling out of the deal because of the paint on the door (same paint issue described in the post and shown in the photos.) He then proceeded to have us wait for 30 minutes while he discussed what price he was willing to still buy it for. At this point we had already arranged our move and gave up other offers to stick to the agreement of the price Clay had offered. At no point did Clay ask for further photos or details about the truck or say that the price offered could change in all the time we discussed the sale. All he wanted was the VIN number, never asked for anything else and said he didn't need it. We had no choice but to accept the offer of another two thousand off the price since we do not have the time to repost and find another buyer before we leave town. Be careful with these guys, this salesmen does not stick to his word, if they contact you be very careful of a bait and switch.

These people are beyond amazing. Charley, Stacy, & Shawn have all been blessing to me. Customer…read moreservice 11/10 , I've gotten 2 vehicles from them & it has been the best car buying experience I've had each time. I can't say the same about anywhere I've been. Charley, Stacy , & Shawn keep doing doing you & blessing people the way you blessed me!

I waited 45 minutes for the owner to acknowledge my presence, as I stood at the door. I asked to…read moretest drive a vehicle I was interested in purchasing while they appraised my possible trade-in and was denied. When she went to appraise my vehicle, she stopped to assist someone that pulled up. They conversed for several minutes like old friends before a telephone call interrupted her. She assisted the caller while I sat in front of her. She asked numerous times how much I wanted for my trade. Each time I asked her to make an offer; she never did. She told me what she might get for it at the auction, not what she would offer for it. She informed me I could try to sell it outright. She never offered to show me the vehicle I was interested in. The only good I can say about the owner, she literally never tried to sell me anything!

went in to buy a Ford vehicle because I had such good luck with previous Fords Bo the salesman put…read moreme in a Lincoln SUV and it was the perfect fit it only came with one key so they had me come back and programmed a second key and even put my plates on for me a very pleasant experience Bo will be my goto anytime im in need of a vehicle for sure very personable, friendly, and knowledgable about the vehicles

My girl friend bought a used card from what is now Joe…read moreMacens Ford formerly Mike Keho the used car dept. took advantage of her by selling her a lemon I hope people read this and shop else where

We went to Town and Country Auto, and Brent helped us out a lot. We traded our vehicle, and got…read moreanother vehicle. The prices are fair and Brent is a joy to deal with. I would recommend this dealership, and will keep him in mind when I need another vehicle l.

The guys at Town and Country Auto Sales are fantastic. They…read moreare kind, helpful and don't push you to buy and there to help if you have questions. They went above and beyond what most used car dealerships would do. I would highly recommend them to anyone looking for a vehicle. My Nissan Rogue doesn't have a lot of bells and whistles and that's what I was looking for. Thanks!!!

We just drove from Kansas City to buy a new Honda Odyssey from Honda of Jefferson City - no dealer…read morein KC would match their price - not even close. Brand new car with some small issues - not their fault. Cassidy worked like a champ to make us happy! If they weren't so far away I'd never take my business anywhere else! Cassidy, the person who sold us the car - I figured they would be like "tough luck" - like Nissan did to me a few years ago. But she literally had super powers! And solved everything. Oh - and they threw in all-weather mats after solving our problems, because of our hassle.

I would leave negative stars if I could. can't say anything about buying a new car from the…read moredealership but steer clear if you're buying a used one. they totally neglected to mention that nice had chewed through ignition wires and that the radiator was dented all to hell and leaking coolant. I'm sure that's stuff you should catch when looking at the car yourself but you would think people would have the decency to not bend you over and withhold information about the vehicle you're buying. so if you're looking for a used car I suggest you hightail it away from Honda of Jefferson City. they're only out to make money and screw you over in the process.

Best Chevy Dealership in Missouri mark my words!!!!!! Bought many cars from them and I have never…read morehad a single problem!

Took my dodge to get fixed, got it towed in because lady at the front desk said tow ins are a week…read moreout. Made an appointment just in case, guy never even put me in the system. Two weeks pass, called and heard the same excuses, they made an appointment just to cancel it the same day. Kept calling to get the run around. A MONTH later it's "on top of the pile". They haven't touched it, finally went in person and they seemed relieved for me to get it towed somewhere else. It just needed a sensor replaced. An hour to hour and a half job tops. Missed out on a vehicle sale and trade in!

I took my jeep in for an oil change and while in their care, deep scratches were made on the hood…read more They acted they like they were going to fix it and after 3 months of waiting to get in their body shop, the GM said they would not be fixing it and believe this was some sort of power move and felt like it would be a my word versus their word situation. This is unacceptable in my book and magnifies their unethical business practices. Customer beware of Walker, Ginger and Steve Tolbert if you decide to do business with this auto dealership